| Address: Gautam Buddha Nagar, Uttar Pradesh |
I have been willing to open an account at SBI, Sec-63, noida Branch. However, on my first visit, i took a confirmation about all the required set of documents. Since all my Government ID proofs have my permanent address (of Jaipur), I was asked to get a letter from the HR. After a few days i went with all the documents including the employee experience letter in the same format as specified by the bank official. They said this isnt the one we need, get another letter which specifies that the company address can be used as the correspondence address by the bank. Now the HR refuses to issue any such letter as they say that many of our employees have taken the letter in the same format for opening accounts at various nationalised banks including SBI.
On trying to contact the Sec-62 and Sec-63 branches, no one even picks up the phone. I dont know whether those phones are only for making official/personal calls and not taking any incoming calls. If these SBI branches dont even have to attend the phone calls, why are these contact numbers available on the bank's website.
They are not ready to take the lease agreement for using the residential address as the correspondence address. I have all the other utility bills (credit card, mobile phone bills) with my company's address. They are not even ready to use any of those Documents.
I am really stuck with these people. They dont specify documents in the first visit, dont pick any calls, Branches become functional AFTER 10 am, Close at 4pm, this time also includes a 1 hour break. Do they expect us to pay a visit every second day for every small query? That too BOTH THE BRANCHES. That's even worse? How can a salaried person leave his office every second day just to get stuck with them. SBI is a nationalised bank and If i have all the ID proofs at the same residential address (Voter's ID, Driver's License, Passport, PAN card), though of a different state, why cant it be a hassle free procedure? These ID proofs are issued not just by the state government, then why the bank's functionality is limited to specific states and cities and sectors?
How can the government even expect to leave behind the private banks with such a latency?
Isnt there anyone to regularize their functional approaches?
Regards
Megha
I hold your credit card, the number is [protected]. You people dont have any office in kolkata and i receive calls for payments from Delhi. I received one such call from a person from delhi on15/12/2007. I told the person that i want to settle this card. He told me a figure of 6120 of which he said that i need to pay 50% now and the rest when i will receive the settlement letter within 19th of december. I was informed that the rest 50% of the settlement cheque can be paid with 180 days of settlement letter issue date.
I paid 50% i.e Rs 3060 within the specified time, However i never got the settlement letter nor any call from you in this regard. Now in the month of february People from your delhi office (number [protected]) are calling me up every day. I have to repeat the fact to each and every one the same fact again and again however none of them are helping me out on the other hand they are using bad language and blaming me that i dont want to make the payment.
I have made a mistake by believing the other person on phone now i will not believe ne one. Please give me settlement letter and i will pay the cheque.
When i have paid 50% of the amount why should i hear all these things and they are disturbing me with calls morning and evening and on Sundays. I would request you that please help me out and settle this issue. I dont like people disturbing me for payments.
Thanking you
Chetan Gupta
[protected]