[Resolved]  State Bank of India — Not Responding to complaint

Address:

Tirunelveli, Tamil Nadu

Hi Sir,
My name is Senthil kumar ,Account number [protected] ,BRANCH :TIRUNELVELI TOWN ,TAMIL NADU ,INDIA
I am a Design Engineer working in Banglore ,my hometown is Tirunelveli ,i have opened my savings account
in Tirunelveli Town branch on Oct 24 ,2011 .I have applied for International Debit card .The card reached my
house in 10-12 days of my application date .As am working in Banglore ,i am not in my home at the time of delivery ,
so the post man refused to give the card to my parents and he collected my banglore address and resent it to my
banglore address ,But the card doesn't reach my place even after 30 days ,so i have called my branch and i informed
the same ,they told that "I can come and collect the card at the bank after 30 days ,as the card might went to Mumbai
head office and it will return back to the branch ",before 10 days when i went there for my pongal holidays i collected
my card ,and they have charged some 50 rupees ,and when i am requesting for the PIN number ,the person who is in in-charge
(ATM PIN disclousure) on 14 jan ,2012 ,told that "THERE IS NO USE IN RECEIVEING THE PIN NUMBER NOW ,BECAUSE THE CARD NEEDS
TO BE ACTIVATED WITHIN 45 DAYS FROM THE DATE OF DELIVERY" when i replied him that i received the card only last week from the
branch ,he said the date of delivery is some 60 days before ,ie THE DATE OF DELIVERY IS THE DATE WHEN THE POST MAN come to my home .

SOLUTION HE OFFERED IS THAT I WANT TO PAY 200 Rs FOR NEW CARD AND THAT CARD ALSO WILL BE DELIVERABLE ONLY TO MY HOME ADDRESS NOT
MY OFFICE ADDRESS AND HIS WORDS ARE VERY VERY HARSH AND HIS BEHAVIOUR IS REALLY WORST !!! HE KEEP ON REPEATING THAT ,it is my
mistake that i am not in my home during the time of delivery !!!!!!

KINDLY TAKE SOME IMMEDIATE ACTION AGAINST HIM ,OTHERWISE I WILL FORWARD THIS COMPLAINT TO PRESS ! DO THINGS GOOD FOR WELFARE
OF THE PEOPLE