State Bank of India [SBI] Complaints & Reviews

this is subhash kumar jha..an account holder of icici bank chandrashekharpur branch bhubaneswar...my a/c n o is...[protected]
i have done transaction with my icici bank debit card with sbi atm situated at sbi kiit square branch in bhubaneswar...transaction was of 1500 rs/- on 20th of april around 11 a.m

but at that point of time the atm was unable to dispatch cash..and i didnt recieve any amount instead many reciepts came out witten atm is unable to dispatch cash...and the amount is being deducted from the account...

various time i have launched complain from icici customer service...but sbi is not at all accepting this...rejected the complain everytime
from last 1 and 1/2 months and still i havenot recive my money back...this is the worst experience i have with sbi atm....

its my request to please chech out the things properly...and watch by camera there that at atm was actually functioning or not and please do accordingly.....

it is late enough but pls check it out and resolve the problem as soon as possible.

with regards
SUBHASH KUMAR JHA
ICICI A/C NO..[protected]
CHANDRASHEKHARPUR BRANCH
BHUBANESWAR
ODISHA

I was trying to talk to the Customer Servicer persion for last couple of day but in wine. I was holding the line for 30 odd mins but no one responded, only the recordings were played. I was very annoyed the my queries was not responded and my payment due date is was approching. SBI has be reputed Indian bank, but these says they are not par with other international banks. Very sorry to see this.

Respected Sir,
i have already complaint that i m not getting messages for transactions and not receiving my bill statemnt too .
Now i request u to make me know my amount from 24.4.2013 - 23.5.2013 seperately and the other from 24.5.2013 - up to date (6.6.2013)
kindly call me to the number i have given and make me know about it in my language(tamil).

SBI Railway Card - Not letting me redeem points and have stopped access to my points


i hold a sbi railway card and have been extensively using it since 2010. last year i.e. October 2012 suddenly they blocked my irctc id and i contacted them number of times to know as to how i could reactivate it but no proper response. recently i sent them emails several times at highest level asking them to solve my problem but...

sir,from last month i have not purchase any item on this day so please credit this amount in my account as early as possible,detail as under, deduction date[protected] from CSEFFORTS Rs.2794.03,date[protected] from CSAPOOV Rs.1675-30,date[protected] from HELPINFO Rs.2305-04,date[protected] form CSEFFORTS Rs.2898.00. Please do the needful.Thank you.

Dear Sir,

I Undersigned Gururaj Kulkarni having S.B. A/C # [protected] in SBI Mantralayam Branch. On 20.05.2013 I have tried to withdraw Rs.500/- at SBH ATM, Railway station branch Raichur, but failed. Time out and cash not drawn later I have taken mini statement at above said ATM. But In My A/c is Rs 500/- wrongly debited . Pls Rectify the error and credit Rs.500/- to my a/c.


thanking you sir,

Regards,
Gururaj.

Respected Sir,
i am not receiving my message alert for transactions and monthly statement, since march 2013.
card no. [protected]
mobile no.[protected]
kindly check

From: Virendra Lal Sobti

MIG-62/1, Avas Vikas Colony,

Virbhadra Marg,

Rishikesh, Dist: Dehradun

Uttrakhand-249201


To,

General Manager,

State Bank of India

Local Head Office,

11, Parliament Street,

New Delhi-110001

Sub: Non – Payment of Commuted Pension after completion of 15 years.

Sir,

After completion of 15 years of commuted pension, I approached Chief Manager, Centralised Pension Processing Centre, Chandani Chowk, Delhi with a copy to Senior Manager, SBI, Main Branch, Railway Road, Rishikesh (Uttrakhand) to restore commutation amount of Rs. 2500/- which is being deducted from 1st November 1997.

After completion of 15 years of commuted pension as per rule I am authorized to receive the amount with effect from 1st November 2012. But till date I have not received any communication from the disbursing officer.

I request you to kindly look into the matter urgently and let me know how the above amount with interest would be reimbursed.

Details as below:

a) PPNO: GREF/10370/97

b) Saving Bank A/c No:- [protected], SBI, Main Branch, Railway Road, Rishikesh.

Thanking you

Sincerely Yours

(Virendra Lal Sobti)

you all are cheaters .one person of your bank call me and ask my acc .information and make the transaction of 20000 rupees . he call himself as sbi bank pension manager he cheated sbi bank authority take strict action in 2 days otherwise we will call police to your bank .

suendra kumar sharma
poonam colony gali no 11 kota rajasthan
[protected].[protected]

sir sbi bank kota chhawani pension clerk has asked me to write a application to stop my pension at that time I do not know about pension D.A.rule.after writing application my pension d.a. get stooped. i also write many applications to him to restart my pension d.a. again but he did nothing. sir I am a rly employee of group D. acc. to govt rule I have right to have complete pension d.a. sir my pnsion has stopped from jan 2013 to till now .sir my acc. no. is [protected]
sir plz help me I will be greatful to you.

surendra kumar sharma
poonam colony gali no 11 kota rajasthan
[protected]
[protected]@gmail,com

I have been sent a sum of Rs.2600/- to your account No.[protected] SBI Vikas Puri Branch New Delhi on 29/5/2013 at 10.27am through on line payment for purchase of Step Up increasing medicine but not positive response from you till date. Please confirmed the incontinence of non received the product.


regard
Lourembam Shyamchandra Singh,
Nongmeibung Ayangpali,
Imphal East District
Manipur

Dear sir
last 9 month we have requested through application for ECS payment to HDFC for loan payment but still they say its not possible in Haridwar but when we not fulfill the ECS condition they cut amount Rs. 100 /-of my account without my information.
Question that ECS not apply in haridwar region then why penalty Rs 100/-for my account.
Many times communicate to branch manager SI shivalik nagar Haridwar but no positive response still..........
please resolve my mater earliest so that we confirm ECS for Loan..........



Paramanand Singh
Asst. manager
Lagrand India
haridwar

Hi,

My name is Basava, I have a bank account with HDFC. I was trying to withdraw the amount of INR 500 through RAYAVARAM SBI ATM in Rayavaram of East godavari district of Andhra pradesh on[protected]. While withdrawing the money from ATM at the end of the transaction power was cut off but I did not get the money but money deducted from my account.

Can you please help me in getting the money back into my account?

My account details are below,

Bank name: HDFC bank ltd
Acc no: [protected]
Brach: Karkhana road, secunderabad
Date of transaction:[protected].





Your's sincerely,
Basava

Dear Sir,

I am regular user of SBI Credit card , I always pay partial or full payment towards my outstandings.

From last 2 - 3 months , SBI charging me unnecessary fees named as late payment fees and over limit

fees. SBI charged me late payment fees of INR 750 and THEY ALSO CHARGED OVER LIMIT FEES OF

INR 500 IN SAME STATEMENT.

Being from a middle class family unnecessary charge of 750 and 500 is very big amount for me.

Kindly instruct SBI Credit card to reverse LATE payment fees of INR 750 and OVER LIMIT fees of INR 500


I shall be thankful to you for this,

CHELLADURAI PANDIAN PH.NO: [protected]

SBI CREDIT CARD NUMBER - [protected]

Hi,

I have tried to recharge a mobile with Rs. 100 using the website www.gorecharge.com on 27th Feb 2013. But due to some technical error the recharge was unsuccessful. The amount has been debited from my SBI card. I have contacted the merchant i.e. gorecharge.com and they have provided me the reference ID MM[protected] which has generated during the recharge. Also as per them they have instructed SBI card to refund the amount of Rs.100 with the banking reference number[protected]. This mail was received to me on 15Apr2013.

Again when I contacted SBI card team they have denied for any instruction received from the merchant.

I am in a complete mess in order to get the refund. I have even spent more than 60 Rupees while calling the helpdesk team of SBI as they have a longer waiting while picking up the calls from customers.

They also dont provide me any resolution and everytime they are giving the same statements to contact merchant rather than SBI.

Please could you help me out in resolving this issue?

Regards
Adarsh Singh
[protected]

Its my big mistake I opened an account in SBI- KARAMADAI branch

i am RAJKUMAR ARUMUGAM holding my account in SBI bank ,karamadai branch since 2010 when i open my account the branch was newly opened, after i open my account and changed my address, my ATM was returned back on DOOR CLOSED. since i dont have ATM i was unable to do transaction,I was not able to apply for new one immedietly because of my time . I applied for ATM last week and i asked for Internet banking facility to the Branch manager.. I gave him my application and all other required documents .The Branch manager asked me to come after 2 days to collect the User ID and Password for internet banking..The Branch manager refused to give me the user ID and password since i did not operate the account for long time.. I explained him in detail why I did not operate.. he doesn’t want to listen what I was saying.He was giving me Stupid answers. and asked me to come after 4 months Just to open my internet banking.As if I have nothing to do. What kind of customer service is this .. and he was threatening me that he will close my account. I gave him back my BANK PASSBOOK. It seems like he is not trusting me.. even he didn’t ask me what I am doing where I am working.
I have an account in canara bank mettupalayam.. I am using this account for past 4 years and I have very good transaction in it .. that’s because I have ATM for that account, my mode o[censored]sage is like this..
I wanted to open Internet banking for my personal use only I transfer money from my account to my friends and families accounts.
I thought SBI gives good service to the customers and that is the reason I opened account … it was so disgusting the way the Branch manager behaived to me. The Branch manager is sitting like an ideal in KARAMADAI BRANCH.. he made my day worse..
NOTE:
I working in CUNARD CRUISE LINE , Queen Mary Ship(largest cruise ship in the world), United Kingdom, and I am holding my NRE account in SOUTH INDIAN BANK ,CONOOR and AXIS BANK ,METTUPALAYAM
DEAR SBI,
Please educate your branch manager , Karamadai branch about customer service,
Thanking you
RAJKUMAR
[protected]
33,ganesh nagar
Karamadai
coimbatore

My husband and I had applied for a joint home loan in SBI (Besant Nagar Branch, Chennai. Relationship Manager: Anooja Joseph). We had submitted all the necessary documentation to Anooja. I had to leave India for an official long term trip and I was asked to submit a power of attorney giving my husband the right to take decisions on my behalf. A full 2 months after submitting the documentation, Anooja gets back to us saying that the loan can not be processed because the power of attorney is not notarized. Right after I submitted the documents, I remember checking with her a few times if there is anything else I need to complete as a part of the mandatory process and she assured me that everything is complete from my end. I have no residential address proof in the country I am living now and can't get a power of attorney issued.

Anooja, without sounding the least bit apologetic, informs us that if the power of attorney is not notarized, the loan can't be processed. She also informed me that she wasn't aware of it till the processing center checks all the documentation.

How is it that an RM is not aware of just a POA document and a notarized POA document? SBI, you really need to train your folks. Offering just low rates is not going to keep your customers, or prospective customers, the least bit satisfied.

If there is a scale of 1 to 10 on how I would rate your service, I would probably give you a negative 2!

Now, there we are hunting for another bank that would process the loan faster!

Every month they are charging late fee & financial charges (EXCL GST ) INSPITE OF DUE PAYMENTS MADE, ON 5TH MAY DEBITED AND SUBSEQUENTLY REVERSED, AGAIN 15TH INSTANT DEBITED RS.428/- BEING FIN CHARGE ON RETAIL GST 52.90. I COULD NOT FOLLOW THESE TRANSACTIONS. PL CLARIFY. THANK YOU.

I have deposited Rs15000/- in November 2012 in my bank account no.[protected] SBI mertacity but recd only14325/- on 6//2012 after inquiry at tiny at Salabatpura they taken my counter foil and assure that difference amount will be credited.It has by over sight after that till to day the amount has not credited to my account .Now while re inquiring then staff of tiny is asking counter foil which they have taken back from me.The transaction Id as per pass book is by trf[protected] Rs.14325.00 .Plz do the needful at an earliest.

I am writing this mail with reference to the dispute on my card.
Card account no : xxxx xxxx xxxx 4537
Name on card: Juber Ahmed

Following is the scenario how it was happen

I got call for your department about some transaction is getting made on my card, I informed them that transaction is not made by me so, please block my card to avoid further problem. They have blocked my card and asked me to call customer care to make complaint about it.

I have called your customer care had a word with them, inform the whole scenario and they told me that I have made your complaint registered you don't have to worry about any thing. I asked them if I need to do any thing ? they told me NO. Please check my call log for this conversation.

Then again I got my statement with all the disputed transaction, I called customer care to inquire about the same then they told me yes your complaint is registered and also send a dispute form for the same. At this time no one told me that there is a limit of sending dispute form within 70 days of dispute.

I have sent dispute for with all the disputed transaction. On this I got a call that some of the transaction is already cancelled so please resend your dispute form by removing those transaction. I have done the same again.

Up-till last month i was thinking my raised dispute is still in process but today morning I got call from billing department that my dispute is got cancelled as I have submitted dispute after 70 working days. I don't this so that it is my fault no one inform me that need to sent dispute form, and that too before 70 days. On the next day of dispute I have logged complaint about this. So why not any action has taken against my complaint ?

And the strange thing is some of my transaction do get revert (saying as temporary credit) but they are of small amount while the one with large amount, there dispute form is not accepted. What is this?

I am really frustrated with this behavior of yours. I am not clear where I am wrong. I did what your representatives asked for. but still you guys are blaming me. This is really stupidity.

I need a proper explanation from you guys. What is going on ?

I am not going to make any payment until n unless I am clear with all of this.