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[Resolved]  Tata AIG Life Insurance — Pathetic Customer Service

Worst possible customer care on this earth!!! They do not deliver the premium receipt even despite multiple mail reminder / phone calls. But they never forget to dig you out from deepest hole if your premium is due. Once premium is paid they will disapper until next premium is due. Escalations are simply ignored.
Complaint marked as Resolved 2020-08-14 00:11:43
Complaint comments  7 CommentsShare0Tweet0

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TATA AIG has worst possible customer care after you take policy from them. The only thing they are concerned about is getting the premium from you. Even for your receipt you have to run from post to pillar but of no use. Multiple Escalation mails / calls are unanswered. They will remind you on phone for due date of premium payment but after paying premium they will not bother even to deliver the receipt which you need for incometax exemption and for record.

It is pathetic customer care that TATA AIG offers in India.
Dear Sir,
I have given the cheque for my renewal policy, to mr amit. He had not submitted the cheque but misuse it for the new policy, for the same i had receive the new bond paper on 7 nov 2008. so please i am surrendering the same to the nearest branch please clear the dues as soon as possible

Policy No. C[protected]

Customer Name NAVYA CHOUDHARY

Amount 24577/-

Company Name Tata AIG Life Insurance

Plan MAHALIFE

Frequency Half-Yearly

Due Date - 6-Nov-08.
Dear Sir,
I have given the cheque for my renewal policy, to mr amit. He had not submitted the cheque but misuse it for the new policy, for the same i had receive the new bond paper on 7 nov 2008. so please i am surrendering the same to the nearest branch please clear the dues as soon as possible

Policy No. C[protected]

Customer Name NAVYA CHOUDHARY

Amount 24577/-

Company Name Tata AIG Life Insurance

Plan MAHALIFE

Frequency Half-Yearly

Due Date - 6-Nov-08.


The policy i had received details are,

policy no- c[protected], Mahalife gold.
No, As per my knowledge Tata Aig Service is Very Good. If you want to purchase any investment plan please go to Tata Aig

Tata Aig: a New Look for Life
this uday bhan i was sumit my acsidental policy in march2009 i foget my complen no. also my policy no. i give the information name -uday bhan father name- gaya deen add- h.n. 638 sec -13 vashundhra, city- ghazibad mob no. [protected], plz help me find my information
Dear Sir,
My Life Insurance Policy No. is C[protected]. I want change my mailing address. My new malling add. is below.

Mr. Bhawani Prasad Maheshwari,
S/O Late Shree Ram Gopalo Maheshwari
112 - Pratap Nagar Extenstion, Near Vaidh Ji Ka Chauraha,
Opp. Road No.5, Murlipura, Sikar Road,
Jaipur.
Thanks
Bhawani Prasad Maheshwari

HOW TO KNOW MY CURRENT STATUS OF MY INSURANCE POLICY

KINDLY TELL MY BALANCE IN LIFE INSURANCE POLICY NO:U[protected] NAME:SUBBU LAKSHMI

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    Customer satisfaction rating
    67%
    Complaints
    238
    Pending
    0
    Resolved
    157
    Tata AIA Life Phone
    +91 80 6760 3700
    Tata AIA Life Address
    14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013