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Tata AIA Life Complaints & Reviews

2.9
Updated: Jul 1, 2025
Complaints 350
Resolved
194
Unresolved
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Tata AIA Life reviews & complaints page 13

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amitkapoor403
Nov 26, 2013
Resolved
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Address: Kolkata, West Bengal

I was an advisor with Tata AIG Life Insurance since 2004 and had regularly renewed my license regularly but could not complete the CMC criteria in 2012 - 13. I decided not to reinstate my license but to get into a general insurance company.
The general insurance company asked me to first get my name and urn no removed from the irda site for which I gave an application and also the original license and ID card to Tata AIG, which received the same and gave me a copy of the letter with their seal and signature.
Now Tata AIG is telling me that the urn no cannot be removed from the irda site and that I will first have to reinstate my license and give some business and then I can give an application for removal o[censored]rn no.
THIS IS BLOODY RIDICUOUS AND BECAUSE IRDA DOES NOT HAVE CLEAR CUT POLICIES AND PROCEDURES, COMPANIES ARE HARASSING THEIR AGENTS WHO WISH TO CANCEL THEIR LICENSE AND WORK ELSEWHERE.
Aug 13, 2020
Complaint marked as Resolved 
Dear Customer,

Your complaint pertains to Tata AIA Life Insurance Co. Ltd. For further assistance we request you to mail the same at life.[protected]@tataaig.com.

Thanks and Regards,
Team Tata-Aig.
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    anilmishra6
    from Mumbai, Maharashtra
    Nov 24, 2013
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    Address: Uttara Kannada, Karnataka

    I am Anil Kumar Mishra, and have paid an annual premium of Rs. 22000/- (as reflected in Policy details) through State Bank Debit Card for Policy no. U[protected] on 21.11.2013. The transaction was successful and Transaction reference no. is[protected]. But still I have not received Acknowledgement in my email. My mail ID is [protected]@yahoo.comOnline Premium payment Step 3. Transaction Status Please quote your transaction reference Number[protected] for any queries relating to this request. Details of transaction is as follows. Transaction Status : Success Transaction Reference Number :[protected] Transaction Date and Time :[protected]:23:03.029 Policy Number : U[protected] Date of Birth of Insured (DD/MM/YYYY) :[protected] Policy Holder Name : ANILKUMAR ADBHUTNARAYAN MISHRA Agent Code :[protected] Premium Amount : 22000.0 Pay from : Debit Card Waiting for early response. Anil Kumar Mishra +91 [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Mr. Mishra,
    Re: Policy Number U[protected]
    We refer to your concern regarding renewal premium payment towards above mentioned policy.
    We are pleased to inform you that we are in receipt of the renewal premium and the same has been applied to your policy and that your policy is in Active stage.
    We have emailed the copy of the premium receipt for your reference.
    In case of any further queries/clarifications, please feel free to contact us on our Help line at[protected], or email us at [protected]@tataaia.com

    Assuring you the best of our services.

    Yours sincerely,
    Customer Services
    Tata AIA Life Insurance Company
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      rajesh1966
      from Mumbai, Maharashtra
      Oct 31, 2013
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      Address: Ahmedabad, Gujarat

      I have purchased vouchers for Pataya trip from one of the employee of TATA AIA Life Insurance. They have tie-up with "Travel Port" company based in Mumbai. I have paid 21000/- before one year. After some time, "Travel Port" has cancelled their contract with TATA AIA and since then I have not received any status from the company. I have sent mail to local Manager in Ahmedabad but they are not serious to pay attention to such problems. Now, company has sacked many employees and person who has sold me his voucher also has been sacked. I do not know whether company is serious to solve this matter or not. I request you to guide me how can I proceed legally against the company. Thanks & regards, Rajesh
      Aug 13, 2020
      Complaint marked as Resolved 
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        D
        debapriyakundu
        from Kolkata, West Bengal
        Sep 24, 2013
        Resolved
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        Sir, With due respect and humble submission I beg to state that I have purchased a policy from your company on 27th September, 2010 bearing Policy No.U[protected] amounting to Rs.20,000/- , but I have paid only initial premium on 2010 and due to financial hardship I could not continue the policy. I have tried to contact the agent as well as office but neither company nor agent assist me. After thorough search I want to know the office at Exide near metro Rabindra Sadan and suddenly I rushed to that office and contact with them and as per my requirement they gave one statement but the said statement show that my present fund value is 0000 in liew of Rs.20,000/-. So, I fervently request your goodself to look into the matter sympathetically and take necessary action so that I may get my paid amount to my address given below as this will be very much helpful for me as I am suffering from financial hardship. I, therefore, pray to you kindly look into the matter and take immediate steps so that I can get my hard earned money back as early as possible and oblige. Thanking you in anticipation. Yours faithfully, Debapriya Kundu DEBAPRIYA KUNDU 132, GANDHINAGAR, P.O. PANIHATI, DIST-24 PARGANAS (NORTH), KOLKATA-700114 PHONE NO:[protected]/[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Customer,

        Your complaint pertains to Tata AIA Life Insurance Co. Ltd. For further assistance we request you to mail the same at life.[protected]@tataaig.com.

        Thanks and Regards,
        Team Tata-Aig.
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          nbindal
          from Mumbai, Maharashtra
          Jul 17, 2013
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          Address: 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai 400013, Mumbai City, Maharashtra
          Website: www.tataaia.com

          I purchased a TATA AIA online policy ( Application no. C[protected] on 7th June and submitted all the relevant document within one week.
          After 3 week (God know why after so much time ) they again asked for one more document and I submitted same day.

          Till today I didn't get any satisfactory reply from TATA team and now I feeling stuck.

          Kindly let me know what can I do for this
          Aug 14, 2020
          Complaint marked as Resolved 
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            kapil kumar mourya
            from Mysore, Karnataka
            Apr 6, 2013
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            Address: Sonbhadra, Uttar Pradesh

            My name is Kapil Kumar Maurya. I had taken a policy from tata aig life as date on 03/01/2011.Whose policy number is C[protected]. Within this policy, I had to pay cash of Rs 25,000/- for this policy was called a Renu sagar seminar. The Seminar was called both me and my wife. In fact, I am a resident of Anpara Sonebhadra. Here is not any of your office. Where I could have my second premium. Second premium submission date was 01/03/2012. Sir The call came from your office .She told us that your due date has arrived. I was out of my time here she sent an agent my home. At that time my wife, who paid him cash of Rs 25,000. I am sending a scan of the receipt. If your company is engaged in the seal. Suddenly my wife was very ill in sep_12. They were admitted to hospital but sorry I could not save him. Suddenly my house which was very large accidents that killed my wife as date on 21.09.12. I was so upset at home over the last three months that I could not tell you. But now I am being told that their deposits are as yet only 25,000 rupees. my policy was in yearly mode. I had total deposited Rs 50000/- in this policy. Both premiums had been paid by cash. About three weeks ago, All investigation has been completed by Tata Aig Life at my home. The original papers ( as policy bond, death certificate, id & address proof with premium receipt also ) were sent to the company with scan copy also. I talked to Mr. Vineet Jain (Tata Aig Life, Claim Dept., New Delhi) about my claim on this number[protected]. He told me that your claim has been completed. you will soon claim amount as before Holi festival. But today when I talked Mr. Vineet jain, He told that your claim has been cancelled. Cause I asked to cancel the policy. He did not tell me anything and you will know. Then phone has been disconnected. So, I am very confused. So we want to help. I had deposited Rs 50000/- in this poverty for continue this policy. I have three little kids also. I was quite upset about this. I was helpless. I had to suffer a lot about money. I have records of all documents about this policy. If they are needed, so I will definitely put in front of company. So we hope that soon I’ll get my claim.

            Life Insured Name : - Late Sheela Devi Mourya
            Policy number :- C[protected]
            D.O.B : - 19/07/1983
            Sum Assured : - 279000/- rs
            Premium Amount : - 25000/- rs per year
            E-mail id : - [protected]@yahoo.ie

            COMPLAINT NUMBER WITH TATA AIG LIFE :-

            1)- Time 03:35……..Date 04.02.2012………Request number 06892757.
            2)- Time 03:13……..Date 11.02.2012………Request number 06951009.
            3)- Time 05.57……..Date 14.02.2012………Request number 06981297.
            4)- Time 07:08……..Date 14.03.2012………Request number 07194397.
            5)- Time 07:50……..Date 15.03.2012………Request number 07204154.
            6)- Time 03:49……..Date 30.03.2012………Request number 07315716.


            Thanks,
            Regards,
            Kapil Kumar Mourya,
            Contact no. - [protected]

            Tata Aig Insurance Co. Ltd. — Tata Aig - Insurance Policy

            Myself Rajesh Machhal having your HSBC Credit Card No.[protected]. On the basis of that card I had received a call from Tata Aig regarding Policy Offer.In which your marketing executive had given me some information about Health Care Policy.

            They had told me that we are offering you an health insurance policy and they explain me the benefits of that policy etc.At that time they had asked me Sir we will send you the policy document at your home you go through the document and benefits also and discuss with your family member and thenafter if you don't want to take this policy just give us intimation we will cancel your policy.

            On 17th April 2008 I had received your Policy documents containing Policy No. HCP[protected] & 10400 and on 18th April 2008 I had call at Tata AIG customer care (Mr.Ravinder Patil, Javed Krueshi, & Mr. Chirag ) and inform about not acceptance of Policy.But they force me to reject the cancellation request and also they replied if you cancel this policy we will charge 25% amount of Annual Premium which is totally wrong.

            Now I am not interested in taking Policy but Tata Aig is not ready to cancel the policy also they are asking me for taking cancellation charge If I will cancel the same.At the time of giving information they didn't give any intimation about cancellation charge.

            Please do the needful on urgent basis.

            Waiting for your prompt and positive reply.

            Regards

            Rajesh Machhal
            Ph.[protected]
            E-mail - [protected]@yahoo.com

            tata aig health care — no received original document

            i received my claim amount but not received my orignal x-ray reports my claim no 403698
            & my policy no SHC[protected]
            I am sankar working in saudi my policy payment too much pending please send full detail my policy no C[protected]
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              rajendra mali
              from Bengaluru, Karnataka
              Mar 2, 2013
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              Address: Bagalkot, Karnataka

              i want my policy status . want to pay the prmium. my policy no is -C[protected]. my contact no [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Rajindra,

              Thank you for sharing your policy/contact number, we will contact you soon regarding your concern.

              Thanks and Regards,
              Tata-Aig
              Dear Rajendra,

              your complaint pertains to Tata AIG Life Insurance Co. Ltd. For further assistance we request you to mail the same at life.[protected]@tataaig.com

              Thanks and Regards,
              Team Tata-Aig.
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                RANGAVITTAL
                from Delhi, Delhi
                Feb 11, 2013
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                Address: Gulbarga, Karnataka

                Dear Sir,

                TATA AIA / AIG / IRDA

                My Policy No:C[protected]
                1. I have not received any letter correspondance pertaining to this policy from TATA AIG.
                2. I have registered for login in your portal pertaining to this policy; but not activated so far.
                3. I was told that I will be given guarenteed return will be at 6%; still I have not received after paying 7th year.

                Kindly look into these and revert back.

                Thank You.

                N. Rangavittal
                Aug 13, 2020
                Complaint marked as Resolved 
                Still no proper response from Tata AIA / AIG (what it is actually?)
                Seems it is closed like absconding Finance Company...that is why no response...
                They keep on transferring to one another till you cut down the call...

                Welldone...
                Government's Postal Service is the Best - Even it is little costlier ..
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                  adityachopra89
                  from Hyderabad, Telangana
                  Feb 4, 2013
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                  Address: Faridabad, Haryana

                  I have not received my policy documents for my TATA AIA Life invest assure policy even though I purchased it in DEC 2011.due to carelessness and poor service by the TATA AIA agent we were dealing with( named VINAY GOEL), I have faced several problems regarding receiving policy highlights, updates or even accessing the policy online. Having given all necessary written applications for the same ,I am yet to get my documents or services as promised and practically have no updates or information regarding my policy. please help me get my due services and access to my policy. This is gross violation of basic consumer rights.
                  The various service requests to my complaints to TATA AIA are 06468603, 06398784, 06381332.
                  NIKHIL CHOPRA
                  policy no-u[protected]
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                    Sunjib Mohanty
                    from Chennai, Tamil Nadu
                    Feb 1, 2013
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                    Address: Bhadrak, Odisha

                    POLICY DETAILS
                    ===============

                    C[protected]
                    Term – 71
                    103000

                    SUBJECT : A OUT OF DATE CHEQUE(797372) is Issued to me ON AUG-2012 and Send to me on DEC-12, That Got bounced.

                    I HAD NOT RECEIVED MY YEARLY cash dividends FOR THE YEAR 2012, I HAD SPOKEN TO ONE OF THE CUSTOMER CARE REP, SHE SEND ME THE CHEQUE IN DEC 2012. WHICH WAS ALREADY OUT DATED.

                    WHEN I DEPOSIT THAT, GOT BOUNCED.

                    PLEASE TAKE IMMEDIATE ACTION
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                      DIMPLEJSHAH
                      from Ahmedabad, Gujarat
                      Jan 24, 2013
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                      Address: Ahmedabad, Gujarat

                      C[protected] POLICY NAME DIMPLE J SHAH & C[protected] PAUMINI D SHAH 12000 RS CHQUE PAID

                      FOR MY OLD POLICY U[protected] DIMPLE J SHAH & U[protected] PAUMINI D SHAH BUT NOT

                      RECIVED IN MY OLD POLICY BUT NEW POLICY ACTIVE IN MY SAME NAME IN MY DUPLICATE PHOTO , DUPLICATE SIGNATURE, RONG BIRTH DATE , RONG MOBILE NUMBER EXETRA.

                      AND NO REPLY MY COMPLAIN BUT CALL FOR COLLECT MY OLD POLICY PREMEUM.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      PLEASE SAVE MY RUPEES AND GIVE ME REFUND
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                        Kuntal Sarkar
                        from Bengaluru, Karnataka
                        Dec 26, 2012
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                        Address: Pune, Maharashtra

                        Hi POLICY BAZAAR

                        I have cancelled my policy(Tata aia Maha Life Gold) ,that I have purchased form Policy bazaar and after that I am not receiving any communication form tata AIA regarding refunding my money.And I have called Policy Bazaar and asked to arrange a call back with the person in particular(UMESH KUMAR BE01265) But I have not receiving any further assistance from policy bazaar's side as well which I don't think is a good organisational ethics their organisation should follow.

                        Kindly look into this matter.



                        Regards
                        Kuntal Sarkar
                        application no: C[protected]
                        hello policy bazaar I have purchased (tata aia mahalife gold )from policy bazaar..and after that iam not receiving any communication from tataaia& policy bazaar..i also many emales [protected]@policybazaar..but no respose..ples arrange the call(MR.ajay kumar BE01585 ).i pay 1st preimer...I want cannced the policy...but no any communication...ples look in to this matter...

                        regards
                        application no..C[protected]
                        jotbal singh

                        check my policy

                        I want to check my policy status and my policy no. is U[protected]
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                          V
                          Vikas_Rampal_Singh
                          from Mumbai, Maharashtra
                          Dec 26, 2012
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          Dear Sir/Mam,

                          I m writing on behalf of my mother that we are waiting for the payment of surrender amount of Policy No. U[protected].

                          I visited the Borivali branch on 25 April 2012 with my mother and father to surrender the said policy and avail whatsoever amount.

                          We were told that the policy is automatically surrendered, regarding which we were unaware, still our documents were taken and receipt was provided. And along with that we also gave documents for address and contact updation, which is not updated yet.

                          After submitting these documents we have visited Borivali branch many times and have called up customer care 3-4 times but all in vain.

                          Its been 8 months, we have got one reply from Tata AIA customer care but that also for seeking certain information from me. The information sought was in the policy documents, which were already submitted by us.

                          Why is it taking so long from them to identify and pay back our amount to us.

                          Our address and contact no.

                          Shanta Rampal Singh w/o Rampal Singh
                          A-202, SHIV OM TOWER CHS, NEAR DEEPAK HOSPITAL,
                          OPP. GOLDEN NEST PHASE-III, MIRA BHAYANDER ROAD,
                          MIRA ROAD - EAST, THANE - 401107.
                          MAHARSTARA.

                          CONTACT NO. [protected].

                          Kindly provide us a concrete solution on this as we don't have enough patience and time to invest on fighting for our own money.

                          Attached file for acknowledgement of receipt of Policy documents.

                          Warm regards,
                          Vikas Singh ( on behalf of Shanta Rampal Singh ).
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            roopali_rane
                            from Pune, Maharashtra
                            Nov 9, 2012
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                            Address: Mumbai City, Maharashtra

                            Policy Number U[protected], Reference Number TALIC065071

                            The fund value on my account is showing only 40,000. I have been paying 5000 every month for the last 3 years.
                            It has been noted that although the premium is received by Tata AIA, it has not been invested in the market.
                            I have raised this issue but have not received any satisfactory resolution on the same. I was promised that I will receive a call back from the concerned person but haven’t received any update on the issue.

                            Please look into this as soon as possible.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Ms. Rane,

                            Re: Policy Number XXXXXXX384

                            This is with reference to your policy number with us.

                            We wish to inform you that email dated November 23, 2012 has been sent to your email address with reference to the concerns raised.

                            In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                            We thank you for your patience and understanding in this regard.

                            Yours sincerely,

                            Manager – Customer Services
                            Tata AIA Life Insurance Company.
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                              irfanul matin
                              from Gurgaon, Haryana
                              Oct 31, 2012
                              Resolved
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                              Address: Tinsukia, Assam

                              Name- Late Noimul Matin, Gender- Male, Address- Margherita, Ledo Tikak Colliery
                              State-Assam, Pin-786182, Dist- Tinsukia
                              Date of deadth: 18/1/2012.

                              Details of the claimant:

                              Name- Sazida Ara Begum, Address- Margherita, Ledo Tikak Colliery
                              State-Assam, Pin-786182, Dist- Tinsukia
                              Relationship with the life assured: WIFE.

                              Credit Life Policy Details:

                              Receipt Number: DH01/[protected]/OCSHUA5/XT228C514
                              Insured Name: Naimul Matin
                              Payer Name: Naimul Matin
                              Policy Number: Credit Life
                              Agent no: 704238
                              Mode: Annual.

                              Dear Sir,

                              I had submitted all the documents along with claim form earlier in the month april,2012, regarding the claim, but i haven't received any feedback,when this policy was done an receipt was received for the amount of premium paid, and now they are saying that the policy was not issued,please help me. i want to know my claim status and when i will receive my claim amount. its been already 6months past from the date i placed my claim. so i would like to request you kindly look after the matter as soon as possible.

                              with regards.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Customer,

                              We understand that you have certain concerns regarding your policy. However in absence of your policy number or contact number we are unable to examine the matter.

                              We request you to kindly send us an email on [protected]@tataaia.com or life.[protected]@tataaia.com providing us with the relevant details in order to assist you in this matter.

                              In case of any further queries/clarifications, please feel free to contact us[protected].

                              We thank you for your patience and understanding in this regard.

                              Yours sincerely,

                              Manager – Customer Services
                              Tata AIA Life Insurance Company.
                              i want to know my policy position U[protected]
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                                irfan40
                                from Raipur, Chhattisgarh
                                Oct 21, 2012
                                Resolved
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                                Resolved

                                Address: Tinsukia, Assam

                                Details of the life assured:

                                Name- Late Noimul Matin, Gender- Male, Address- Margherita, Ledo Tikak Colliery
                                State-Assam, Pin-786182, Dist- Tinsukia
                                Date of deadth: 18/1/2012.

                                Details of the claimant:

                                Name- Sazida Ara Begum, Address- Margherita, Ledo Tikak Colliery
                                State-Assam, Pin-786182, Dist- Tinsukia
                                Relationship with the life assured: WIFE.

                                Credit Life Policy Details:

                                Receipt Number: DH01/[protected]/OCSHUA5/XT228C514
                                Insured Name: Naimul Matin
                                Payer Name: Naimul Matin
                                Policy Number: Credit Life
                                Agent no: 704238
                                Mode: Annual.

                                Dear Sir,

                                I had submitted all the documents along with claim form earlier in the month april,2012, regarding the claim, but i haven't received any feedback, i want to know my claim status and when i will receive my claim amount. its been already 6months past from the date i placed my claim. so i would like to request you kindly look after the matter as soon as possible.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  A
                                  Ashutosh Asthana
                                  from Mumbai, Maharashtra
                                  Oct 7, 2012
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  Policy No.[protected] Tata AIG Mahalife Owner Name Asthana Ashutosh
                                  Request for change of address given to the company through their Gurgaon Branch.Premiums are being paid regularly in local B.O. Mr. Raut Br. Manager assured that the Bonus Cheque will be sent to me in FEB. 2012 from Mumbai, but even after more than 7 months I have not received the same.
                                  Even there is no message from Mr Raut and he is not bothered at all.This is very painful to me. Iam a Sr citizen and this type of Callous attitude of the Company.
                                  Request immediate reddressal of the issue.
                                  Ashutosh Asthana
                                  Mob. No. [protected]
                                  H.No 1645 First Floor
                                  Sector 23 Gurgaon 122001 Haryana
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Mr. Asthana,

                                  Re: Policy Number XXXXXXX912

                                  This is with reference to your policy number with us.

                                  We wish to inform you that an email dated November 2, 2012, has been sent to your email address with reference to the concerns raised.

                                  In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                                  We thank you for your patience and understanding in this regard.

                                  Yours sincerely,

                                  Manager – Customer Services
                                  Tata AIA Life Insurance Company.
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                                    G
                                    ganesh naikal
                                    from Tarapur, Maharashtra
                                    Aug 28, 2012
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra

                                    MY FATHER NAME JYOTIRAM KESHAV NAIKAL.(POLICY NO-C[protected] BIRTH DATE-02/06/1952 FILL UP THE SURENDER FORM 2/07/2012. HE GET BANK A/C NO.

                                    TILL DATE HE WILL NOT GET THE AMOUNT IN A/C.
                                    PLEASE DO NEEDFULL.

                                    THANKS& REGARDS.

                                    GANESH NAIKAL
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    Re: Policy Number XXXXXXX209

                                    This is with reference to your policy numbers with us.

                                    We wish to inform you that a letter dated September 5, 2012 has been sent to your mailing address with reference to the refund cheque status.

                                    In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tataaia.com.

                                    We thank you for your patience and understanding in this regard.

                                    Yours sincerely,

                                    Manager – Customer Services
                                    Tata AIA Life Insurance Company.
                                    My policy no. C[protected]. Started from 28/10/2006. Insurer DOB 18/11/2000. Want to surrender. Pl mail the surrender value and procedures.
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                                      M
                                      Manimohan Bhattacharjee
                                      from Delhi, Delhi
                                      Aug 13, 2012
                                      Resolved
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                                      Resolved

                                      Address: West Tripura, Tripura

                                      Sir,

                                      I opened a TATA AIG Life Mahalife Gold 11ONO29VO1 bearing Policty No. C[protected] in the name of my younger son Master Arkyajit Bhattacharjee and paid Rs.10,240/-as first premium on 23/1/2012 to your Agent vide cheque. After a lapse of more than one month I only received the letter of money receipt . But till today I have not received the Policy Bond Paper . So I am in doubt whether my policy has been initiated in the name of ARKYAJIT BHATTACHARJEE ( my son) or not? Several times I received telephone and time to time I attended to the calls and replied . But there is no sign of Policy Bond Paper. Rather when I anxiously told them why I have not received the Policy Bond paper they told me over phone that my address was not proper that may be the cause of non receipt of the policy bond paper. But I replied that when I filled the policy bond form I filled all the columns so it does not require to change my address now and then. The proper address for communication was given in that form. But it is sorry to mention that till a lapse of eight months I have not received the Policy Bond Paper till date. So on 11th August, 2012 I went to Bajal Capital's Office at Agartala where I opened my policy and told the staff of Bajaj Capital that I have not received my Policy Bond Paper of TATA AIG Life Mahalife Gold till date. Then they handed over me an application form in which it was mentioned for " Lost Policy " . I straight way protested and refused to sign in that form rather I gave a written complaint in white paper that till date I have not received my Policy Bond Paper.
                                      May, I, therefore request you to kindly confirm about my policy and arrange to send the Policy Bond Paper to the address given below. You will kindly mail me to my mail [protected]@rediffmail.com immediately.
                                      I am anxiously waiting for your reply. My Mobile No. is [protected]

                                      Address for communication :-
                                      Mani Mohan Bhattacharjee,
                                      H/O. Mr. Subhash Das,
                                      Swami Vivekananda Lane,
                                      Ashram Chowmuhani,
                                      PO- Dhaleswar, Agartala, Tripura(West)
                                      Pin-7990001
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      TATAIG MAHALIFE — NON RECEIPT OF PREMIUM

                                      I had sent acheque of RS38,139TOWARDS MY ANNUAL PREMIUM POLICY NO c[protected]on 12th oct 09. cheque no is 27860 IDCBBANK m%ebranch. Please reply i[censored] have received the cheque
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                                        S
                                        sundaramvkl
                                        from Auroville, Tamil Nadu
                                        Jul 21, 2012
                                        Resolved
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                                        Resolved

                                        Address: Erode, Tamil Nadu

                                        I entered correct policy number, correct card number but not able to pay premium
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        We understand that you have certain concerns regarding the online premium payment. However in absence of your policy number or contact number we are unable to examine the matter.

                                        We request you to kindly send us an email on [protected]@tataaia.com or life.[protected]@tataaia.com providing us with the relevant details in order to assist you in this matter.

                                        In case of any further queries/clarifications, please feel free to contact us[protected].

                                        We thank you for your patience and understanding in this regard.

                                        Yours sincerely,

                                        Manager – Customer Services
                                        Tata AIA Life Insurance Company.
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