Tata Docomo — deactivate vov service

ramadhark

from Hosur, Tamil Nadu

Address:

Karnataka

I have one tata docomo No [protected], I got a message saying 'Thanks for subscribing to TATA DOCOMO Daily VOV Subscription.You've been charged Rs. 5.0/-'. But i have not subscribed this service and I don't know what is VOV. After that daily I received a message 'Your subscription to TATA DOCOMO Daily VOV Subscription has been renewed. You've been charged Rs. 5.0/-.' I have called the number to unsubscribe, but it is saying you have not subscribed to any services. It is reducing Rs. 5/- daily
Please deactivate the service and refund my deducted balance

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Comments

Warriorvivek

from Mumbai, Maharashtra

bro call 198 n follow theri instructions to connect theri customer care or call 198 n press 9 to connect theri CC ...

docomo policy is if there is any balance deduction then call before 48 hours n tell them yours balance issue they refund yours balance ...

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Rama,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Rama,

Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.

Thanks and Regards
Customer Care
Tata DOCOMO.