Tata DoCoMo Complaints & Reviews

Hi
My name is Promise Francis with a Tata DOCOMO cutomer with mobile number [protected] past 2 years. I was a prepaid customer who used to recharge all times along with using internet as per the packs(Rs48/per month) available. One of the Tata DOCOMO customer care executive has called me from the number [protected] and given an offer to transfer my connection from prepaid to post paid with the below offer.
1) Per month Rs.190...

Dear Sir,

Worst service provided by Tata Docomo. Please stop your advertisement on television, you are fooling people.

Two weeks back, I have taken below 2 Tata Docomo post-paid connection in Bangalore Whitefield.
I have submitted all the required documents to your executive but from last week my outgoing calls/Message are blocked by Tata Docomo.

1. [protected]
2. [protected]
Now,...

Dear sir,
My name - wasim raja contact no-[protected] i did a top up recharge on 5th may and transaction id is [protected] within 2 days my balance is in nil regarding this i called to your customer care they said it because of G P R S activation but i already using 7 days net pack every week. And am sure that i didn't made that much call. The same thing happen even before of this recharge and your people said it because of...

On May 07, 2012 after making a phone call I realise that my balance has come down to Rs 8/- when only two days ago I had recharged Rs 50/-. The Customer Care Service guy kept insisting in that it was me who had started a VAs service on the previous day through internet. When I tell him that I do not even know what the service is ... he tells me it is some Dispensary service (I could not understand due to his North Indian accent: no insult...

Dear Sir,

I would like to inform you that I am using Tata Docomo GSM connection in my mobile . My no.[protected]. I recharged Rs. 46/- std booster pack for 1p/3sec to tata to tata only for 25 days only. I recharged last 24.04.12 and it valid till 25.05.12. However yesterday I made a call to tata docomo no. and spoke near to half an hour (1914 sec) and for that they deduct Rs. near to 29/- instead of Rs. 6.5/. I am using this...

Team,

This is to inform you that the amount has been debited from my account without my knowledge, when asked customer care, in respond I got the answer stating that I asked them to active the service, but the fact is they activated the service without my knowledge.

Let me tell you in brief, I have recharged my mobile ( [protected] ) on 2nd May 2012 for Rs. 150 and got a talk-time of Rs. 140. The very next day...

very worst customer service.from seven days im calling to customer care to deactivate my music mall downloading bt they r nt responding properly giving false commitment everyday my balance is getting deducted 5rs/-.plz do something . when there is no customer service thn y the hell ur keeping customer service.i need refund.my number is [protected]. if nt not by u pepole thn i will cancel this number....

I had purchased Tata photon 2 months back and had a really bnad experience with it. My photon would work only for 1-2 days in a week and for rest of the days it would give me an error message " remote computer did not respond". I had complained to the customer care but no action was taken. In the meanwhile, they kept mailing me the bill charging me for the entire month. I spoke to the sales person with whom I had purchased the Photon...

Dear Concerned,

Please note that I Smt Malabika Biswas during June 2011 ported my Vodafone postpaid number [protected] to TATA DOCOMO Service under IDBI CUG Postpaid plan having rental Rs. 45.

Since, July 2011 till April 2012, I have cleared all outstanding / billed amounts in time without fail.

During the tenure of 9 months when I was using TATA DOCOMO connection, I faced the biggest problem...

I have made payment for my dokomo [protected] as detailed below, but my recharge not done, I wonder dokomo
customer care not responding regarding this matter .!!!! ????
Account Statement from 1 May 2012 to 6 May 2012
Txn Date Value
Date
Description Ref No./Cheque
No.
Debit Credit Balance
5 May 2012 5 May 2012 TO TRANSFER-INB TATA
DOCOMO
TATADOCOMO Payments-
MSBI[protected]Ibr...

Hi,

I have two problems:

1. My mobile no is [protected]. My name is Manoj M K. Daily I get a message from NETWAP stating the Cineone alert of the day with some hyperlink. I have not subscribed for the service. Daily 1 or 2 Rs is being deducted for it.

2. My wife's mobile no is [protected]. She gets daily horoscope submissions without ever subscribing for it. Balance is deducted every week....

I have a TATA Docomo Phone (# [protected]), I had recharged this number on May 6th around 10:30 PM and I received a confirmation Message from 1525, however when i am trying to make a call from my number the IVR does not let me make a call and tells me that i do not have sufficient balance to make this call, could you kindly help,

Thanks
Milan...

Dear Sir,

This is to bring to your kind notice of a malpractice by tata docomo services, they have been sending me regular bills for my numbers [protected] & [protected] under account #[protected]
which were surrendered more than 18months back. I had personally visited the tatdocomo/taaindicom outlet and surrendered the sim as well as other documents as required by them for both the numbers.

The best...

Sir my tata docomo sim has been blocked and now he is asking for puk code so plz provide me puk code my number is [protected]...

I have opted the number of Tata Docomo which is now being used by my sister. I have recharged my account with Rs. 50 but on the very next day the company has debited my account with Rs. 30. When i have confirmed from the company they told that you have activated some services on your mobile phone.

It surprised me that without attending any call or sending any services an amount of Rs. 30 has been debited from my account. On...

I have taken TATA DOCOMO postpaid connection([protected]) in Hyderabad(A.P) in the month of JAN-2012 and I am paying the BILL amount on-time.
From FEB-2012 i'm staying in Bangalore(K.N) ,so I have requested the DOCOMO people to activate FEATURE SAFE CUSTODY to my number by going in-person to DOCOMO outlet in Koramangala,opp. to star bazar,bangalore and they have directed me to INDIRA NAGAR DOCOMO (MAIN BRANCH) ,even then they are...

hi im Afreen khan. i have been using this photon plus since long back. but in an emergency case i have being to (u.p) uttar pradesh 7 km far from banaras . and than there is no network showing after connecting device. have faced lot of problem.

humble request to photon plus services to improve the network availability.customer are using photon service for their network only if its not working in their commitment than whats...

Hi,

I have submitted my application to change my network from Air-tel to Tata docomo on 25the April-2012 at adyar Docomo Service centre.As i checked withe theem theey are saying theey have applied thee request to Air-tel for my application and theey are accepting thee my relieve from Air-tel for theat my application is still on hold.So i request your help in theis regard.

Regards
Shesachalam.
[protected]...

I got a post paid connection (phone no. [protected]) in CUG plan Speed99 in feb 2012.I get two connection from your company.
I buy a smart phone in april 2012 . I was activate Data plan of 2 GB in Rs. 50 per month as on 10 april 2012 from mr. MUKESH SHARMA in udaipur. I shoked when i see msg given by docomo company, in this msg my bill amount is Rs. 1480 . Then i contacted customer care but they can't answered my above problem....

Respected sir,

My docomo no [protected],On[protected]on my mobile while talkig with other no.message come from TAJUMWAP stating that thanks for downloading value pack models on dive in wapservices you have been chargedRs 50at 2012.05.04 07:59 pm.while talking on mobile whether it is possible to activate any value added servises. But then also without activating any value added services by me tata docomo has activated unwanted...