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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 388

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R
RK Kushwaha
from Noida, Uttar Pradesh
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With out cu customer consent deduction of Rs 120/ on 09 Apr 12.-

Address:Bangalore, Karnataka

On 09 Apr 12, I received a call from Tata Docomo and she advised to ring up at the some given no. 543211 for some query at free of cost. I asked her, is there any hidden conditions ? first of all you explain, she replied in negative.After some times I dialed the given no. Some IVR voice came I heard that this service is chargeable some paisa per second. Then immediately I disconnected my phone. After few second I found that they have deducted...
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bhambra karan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet dongle

Address:Karnal, Haryana

on march 19 i bought a new post paid 3g dongle from tatadocomo by the date 01.04.2012 it was not working on complaning to the customer care at [protected], a service came to me for replacement but when he was replacing the dongle he was giving me a old dongle which i refused to accept as my dongle was new and thus the replacement5 should a new. the engineer talked to some mr Ravi Kumar he said that it is apolicy thatthey dont replce the dongle...
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N
Narsaiah Nandagiri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop unwanted flash ads on mobile

Address:Mumbai City, Maharashtra

Want to stop unwanted flash subscription ads on mobile no. [protected]
Recently without my knowledge automatically one SMS came saying " you have subscribed to thought of the day pack at Rs. 22 till 30/04/2012.
So please stop this type of fraud flash ads. And return back my balance of Rs. 22 which was deducted....
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R
Raja Sekar
from Bengaluru, Karnataka
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Poor Service

Address:Bangalore, Karnataka

Dear Sir/Madam,

I am Rajasekar. I am using the tatadocomo since the day i reach bangalore. Today (10/04/2012) morning you have deducted Rs.30 from my account for Khaas Khabar pack. But, I am not subscribed to any of those pack yet.

I spoke with one of your customer executive. She told that she will connect the call to her higher manager. But, She didn't. I was on the call for 20 minutes then I had cut the...
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V
valasumit
from Chittur, Kerala
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unwanted activation of sms service

Address:Amreli, Gujarat

i have no need of anwanted sms service,so i unsubscribe the sms service,but tata docomo can active this service without my permision.and they don't give me amount of them....
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A
acid9burn
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DOCOMO postpaid complaint

Address:Bangalore, Karnataka

Hi,

I bought a DOCOMO postpaid sim on 06-APR-2012 Friday after persisting phone call from a docomo agent called prakash and prashanth.I subscribed for the postpaid plan of 899 UL. and paid 899 as advance they came to my place and collected all documents and they asked 50 rs extra for taking a bigger copy of the stamp sized photograph I gave them I gave the amount and they gave me a bill which I'm attaching to this complaint.I...
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P
preeti_dudhediya
from Mannargudi, Tamil Nadu
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Terrible Nightmare

Address:Nashik, Maharashtra

This is a very IRATE customer of TATA DOCOMO (Internet). I live in Nasik, some kind of special offer is going on here which is : 2Gb unlimited high speed for 1399.0 + 10.3% tax. Normal rate of this package is 2999.00 But in their system it is not updated yet and it's been at least 4 months. My account was suspended two times due to lack of payment which I don't owe as it is a system correction.
After paying full eligible...
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B
BASA33
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM DISCONNECTED

Address:Davangere, Karnataka

DEAR SIR,
I AM USING TATA DOCOM SIM SINCE ONE YEAR. BUT, IN RECENT DAYS , MY SIM CONNECTION HAS BEEN DISCONNECTED WITHOUT NOTICE. WHILE PURCHASING THE SIM , I PRODUCED ALL THE REQUIRED DOCUMENTS. NOW, AGAIN THEY HAVE CALLED FOR DOCUMENTS. I HAVE SUBMITTED THE REQUIRED DOCUMENTS AGAIN ON 03.4.12 AT THEIR SERVICE CENTRE VIJAYANAGAR, BANGALORE. BUT, TILL DATE , MY SIM HAS NOT BEEN ACTIVATED. I HAVE BEEN PUT TO MUCH INCONVENIENCE AS I...
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G
GOPAL3508177
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BALANCE DEDUCTION AND STOP GPRS PACK

Address:Jajpur, Odisha

I have tata docomo prepaid no([protected])in orissa circle.On 25/03/2012 I talk to docomo cast care to know about gprs plan....the representative tell me about various plan where I chose rs 33 plan....where he say I got 1gb net use....I told him if I am activate this now when I use it?he says instantly....then I confirm him to activate the service.
After few minutes the service was activated and rs 33 deducted from my main ballance....then...
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C
Choti Alkali
from Kolkata, West Bengal
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PUK number is blocked

Address:South 24 Parganas, West Bengal

My phone's blocked and it says "Enter your PUK number." I want my PUK number. My service provider is tata docomo and phone's nokia 6300. my number is [protected]....
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J
jayashree sahoo
from Bengaluru, Karnataka
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recharge unsuccessful but money deducted from a/c

Address:Sundargarh, Odisha

i tried to recharge online for docomo number [protected] via tatadocomo site..which inturn redirected to billdesk where I used internet baking...eventhough transaction was unsuccessful they managed to deduct money from account.. The transaction id is [protected]... I finally couldnot find where the money went????

so please be careful while using such service..!!!...
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K
kundankd
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of vov service

Address:Coimbatore, Tamil Nadu

i have a docomo connection [protected] .vov service is activated i dont know how .everyday 5 rs being cut please deactivate it...
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B
basav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to recover the prepaid account password

Address:Pune, Maharashtra

I have created a prepaid account on TATA Docomo website.
I have forgotten the password.
When I clicked forgot password link, it is asking for hint question and mothers maiden name.
I have forgotten both questions answer.
Can you please tell me how to recover the password?
My mobile number is [protected]
Thanks in advance!!!...
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P
Pallavi Thapar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cutting unnecessary mobile Balance

Address:Bangalore, Karnataka

Hi Service Desk,

My tata docomo balance (Rs 60) got nullified yesterday (05.04.2012) and then i called service desk of Tata docomo but the call was not connecting and Later I made online recharge of another Rs 50, but again the balance doesn't reach out to my mobile.Please take necessary action as I didn't downloaded anything and not activated any service.Now I have no balance in my mobile because already twice it...
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S
shoaib mulani
from Hyderabad, Telangana
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Service Related

Address:Pune, Maharashtra

Previously my balance was deducted 14Rs. I called to customer care they took SR & balance was refund. And Executive assured me that service will be deactivated soon online. But service was not deactivated and again my balance is deducted. I called to customer care twice, both time my call was transferred to senior but no response from senior, even almost for 15 to 20 min I was on hold then it disconnected. Madhuri & Abhimanyu / Abhinav...
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Vijay Gawalkar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile connection not disconnected even after full payment of bill

Address:Hyderabad, Andhra Pradesh

In the Month of December, 2010 I have taken Tata Docomo connection with mobile number [protected].

I was unhappy with the services provided by Tata Docomo and misleading at the time of taking connection, I had closed my account with Tata Docomo by paying Rs. 1,579/- on 06th January, 2011 with cancellation request number[protected] at Tata Docomo office 6-3-352 3 Astral Heights, Hyderabad.

At the time of cancellation,...
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A
Ajay Shingade
from Delhi, Delhi
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very poor service

Address:Mumbai Suburban, Maharashtra

I have tata docomo gsm conection, i do a recharge of 65 rupees for gprs, i got the gprs 2.60MB balance and just after 30 min all balance was deducted from my balance, when i complaint about this problem they didn't take my complaint. it's happen with me 2nd time....
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R
rekha_singh_532
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited But Not Recharged

Address:Hyderabad, Andhra Pradesh

Hi,

I recharged my mobile with Rs300/- through CCAvenue site but it failed to recharge but amount is debited from my account. Please find the below details of the same. Could you please do the needful.

Date: 04 Apr 2012
Name: CCA12DIGX772-Avenues India Ltd
Ref:[protected]
Amount: 300.00

Thanks and Regards,
Rekha Singh...
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U
Ujwalsharma
from Bengaluru, Karnataka
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Lost Docomo Sim Card along with mobile

Address:Bangalore, Karnataka

I lost my docomo sim card on 3rd April 2012 at 8.00pm. Kindly block my sim card. The number is [protected]...
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S
sabitru
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed call

Address:Chennai, Tamil Nadu

i am getting continious missed call & call from the no [protected] and when i recieve the call they are using valuar words
my ph no is [protected] .I am feedup with this no please do something about it ....
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