[Resolved]  Tata Docomo — Money Deduction

this is to inform you that every month 60rs is being deducted from my cellphone account and that too without subscribing any services,on calling to cust care for help they dont provide correct info and they barred my call to cust care.sometimes they put on hold for long time and nobody responds to call...which is quite irritating.
this is really incredible that this type of people work in your firm..who is creating a bad name and repo.
kindly take action against it and resolve my problem..
looking for positve response from you..

name:santosh kumar sharma
cell no:[protected]

everytime i recharge and my balance gets dedected ..., when called to customer care (121) they tell that i have actived some namitha special , but where as in have not activated anything like that ............, Now-a-days , even customer care (121) doesnot pick my call ..., please get my money back .., i have almost lost 100 Rs of mine
.

Hi,
From last month August , unecessarily money was deducted from my account, due to which i m suffering problem, One message is coming after every 7 days that the service bullion Rates service is activeted in my no, but beleive me from my side i didn't activate any service, as i am a student, i m not getting proper money to recharge. SO please kindly help me to sort out this problem. Otherwise I have to change my network. as i Told you my total amount is deducted nearly Rs30.
Please help me as soon as possible.

Thanks & Regards,
Rajeev Lochan Maharana
[protected](M)

Not Satisfied from the service

Sir/Ma'am
I am a user of Tata Docomo prepaid service(mob. [protected]) but I am not satisfied of Tata docomo's service because my money has been deducted repeatedly from my main account in June'12 month without any reason. i had called to customer care several time but they are not responding my call after several call one time he received my call and he promised to refund my money but they still not refunding. So i requesting to you kindly look in this matter and do something to stops this, losing money every day is just not fun.other wise i will change my service provider. Thank you

I used internet for only 2 min in the morning n for that i was supposed to pay about 40rs. This is how docomo is cheating us. From this forum I am requesting the docomo people to reimburse my deducted money. This is not the 1st time, but this time they screwed my 40 rs n they r giving the reason as i have used the data bearin 40 rs tht too in 2min(signed in gmail). If this continues in future docomo will not be pleased.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Dhana,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Dhana,

We would like to inform you that you have been correctly charged for the subscription of the service ?Android Games?.

Thanks and Regards,
Customer Care
Tata DOCOMO.

they activated call me tune services which i already unsubscribed and deducted my 22 rs 3 rd time so i want my 22rs back at any condition

hi tata docomo gave me an offer that recharge with 26 and get 200 mb gprs data and free extra 1 gb data for 15 days..i rechrged it but they deducted my money 20 rupes from main balance un necessarily i called them twice they said they will refund my balance but no response from them i called many times but no use ivr system is saying that their reprsentives or busy since 4 days.please take a action on them and one more problem i faced is for every ten to fifteen minutes my gprs will be disconnected.i raised a complaint on this issue but no use .my mobile number is [protected] .



Regards
Dhanvantari Jalagam
[protected]

I know that u are best in all . but today i disapoint by u that i subscribe a net pack of rs 13 in which i get 30 min free internet 3g i use it than i disconnect and check that how much balance is left in internet is 260 sec than i mostly use 100 sec than i disconect and my main balance money deduct please refund my main balance money back My no is [protected].

Respected sir,
I am Nitesh. Today i got massage like this (I Player is activated at Rs15.3 for 13days.Bal:Rs1.00 at 18-Mar-15 22:03.To stop, Dial or SMS STOP to 155223(Free)) how can your company diduct such balance which i don't know about it how it was diducted. I did not press any key or did not send any massage. Please make note and refund my balance. Thank you...