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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 348

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A
ajaywant rana
from Mumbai, Maharashtra
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Balance detected any "Youth Pack " activated without any prior information

Address:Pune, Maharashtra

My Tata Docomo mobile no is [protected]. On 20th sep,12 I have received a message that "Youth Pack" of 30 RS. is activated without any prior information. They had not sent any message regarding this Pack and also I did not apply for it....
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T
tyndlay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Deduction

Address:Bangalore, Karnataka

hello,

i'm using tata docomo since a while and today my balance was deducted without any reason. this has happened in the past as well. i am using a blackberry and there is an internet plan for blackberry customers. the plan that i was on is BB 399 which entitles me to unlimited internet usage. Today i got a pop up on my screen which said data session charge Rs. 90.90 that was deducted from my account which had no explanation....
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P
pkankar
from Delhi, Delhi
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Endless false promises, misinformation and harassment

Address:Delhi

Hi,
I am Photon customer who has been thoroughly harassed, repeatedly deceived and misinformed and find my self trapped in never ending dark tunnel.
My photon number is : [protected]
I have not been able to use the device for more than a month and it has been a month now since I reported the problem formally but there has been no resolution till date.

My real nightmare started on **20th August** when I...
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D
dipakgotey
from Noida, Uttar Pradesh
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Deducting money from my account by adding value added services

Address:Pune, Maharashtra

Sir,
My mobile No. is [protected]. I have taken services of Tata Docomo Company.

Company added Value Added Service ( Fun Games) on 14.09.2012 and deducted Rs. 30/- from my account and sent messages as below
"Hi! You have downloaded Fun Games at Rs30/- Non-renewable." from TA-HUWWAP.

Sir I have touch screen mobile phone. I was accessing a site when suddenly The Fun Games add pop up from...
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R
rramesh579
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo online recharge (complaint)

Address:Pune, Maharashtra

Tata docomo online recharge - Recharge Not done but amount deducted from HDFC Bank Account. My Mobile No. is [protected]. I have recharged today i. e. on 20 Sep 2012 of Rs. 150/- but my account not recharged yet. Please transfer money back to my account. Thank You.

My Transaction Details:

Cheque/Ref. No.[protected]
DATE : 20 Sep 2012
ID: MHDF[protected]-TATA DOCOMO-Billdesk...
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S
sajansai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Special Recharge Pack not yet activated

Address:Chennai, Tamil Nadu

Dear Sir,

I (Sajan) have recharged my mobile number with special recharge pack of rs 72/- in online (http://www.tatadocomo.com/online-recharge.aspx) on 19th Sep 2012 at 02:36:46 pm, but still that offer not yet applicable in my mobile number. Even after recharged I got message like recharge successful.MRP RS.72, Validity:60 days, All Local/STD Mobiles @ 1/2p/s & All Fixed (Loc/STD) @1.5 p/s. Local [protected]@ Rs 1/SMS & STD...
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A
anand9900
from Coimbatore, Tamil Nadu
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ACTIVITING

Address:Coimbatore, Tamil Nadu

dear sir
i am anand i have been using you service for last 4 years . and this is my no [protected] . weekly once they them self activating one service with out my intervention and taking charge when i call them .there is know response from customer care always they disconnect . you people are creating me a mental pressure . pls kindly guide me how to sot out this problem or else i have to move to other network .
thanking you,br...
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U
umeshjavir84
from ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata DOCOMO sim card registration failed

Address:Ahmedabad, Gujarat

Dear,

Mysel[censored]mesh Javir, Ahmedabad Gujarat, I had DOCOMO card vide card no: [protected], i used that number from last 1 year and suddenly it was disconnected from your side and i got to know that it was cancelled from your side.

Further, Before 1 year I had the same number continue with Vodafone and used number portability facility from Vodafone to Docomo postpaid, and than after on dated 28 July 2012 i applied...
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S
samirkaneriya
from Jaipur, Rajasthan
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Less Talk time credited during recharge

Address:Nashik, Maharashtra

Sir/Madam

I recharged my mobile [protected] with Rs 500 on 19/09/12. As per your site in recharge with Rs 500 and get Rs 540 talk time(http://www.tatadocomo.com/online-recharge.aspx). But I got only 445 Talk time. please credit my remaining talk time of Rs 95.

Regards
Samir Kaneriya
Contact No. [protected]...
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I
ilu2215
from Mumbai, Maharashtra
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false message regarding special recharge

Address:Maharashtra

i recieved a message from tata docomo that

"Name:
Number: TD-610445
Content:
Special 3G Offer Just for You! Recharge with Rs90 and enjoy 1GB 3G data for 30 days. Extra benefit will be credited within 48 hours of recharge. Hurry!
Time:[protected] PM 03:22:13"

after the rechargeon 19/09/1012 i got only 300 mb data. and after speaking to the costumer care, they told me that...
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G
Gaurav Kumar
from Delhi, Delhi
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wrong calls

Address:Uttar Pradesh

SIR, A TATA DOCOMO NUMBER [protected]. Pl send me this number name and address on my email id.
[protected]@gmail.com...
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Address:Bangalore, Karnataka

Sudhendu Kumar Nayak
mobile no-[protected]

Sir,
balance from my mobile is deducted due to unnecessary pack
activation.You people have activated a Internet pack of Rs 95 which is
worthless to me because i am having a phone which doesn't have the
internet facility .This pack is activated on 18-09-12.

I don't need this pack I want my balance back.So i request...
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J
jain.rks001
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Service activation

Address:Coimbatore, Tamil Nadu

I recharged with 666 on[protected] for getting all local calls benefit and it wasnt activate after that i called to customer care and when i asked they said to wait for 24 hours . after 24 hours when again i spoke they gave me a complaint number -pbr12074329 with resolution time of 17-09-12. but still its not solved and my plan's validity has been expiring day by day . whenever i speak to customer care , they speak very rudely and always...
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A
anian12
from Bengaluru, Karnataka
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Wrong Calls from 7411037676

Address:Andaman and Nicobar Islands

We are getting wrong Calls from the TATA DOCOMO number - [protected], Please block this illeterate number. Please arrest this person...
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K
Karan Veer
from Banga, Punjab
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INTERNET SPEED IN PUNJAB IS TOO SLOW

Address:Kapurthala, Punjab

DEAR SIR/MADAM IN PUNJAB,PHAGWRA INTERNET SPEED IS TOOOOOO SLOW IN MORNING 2G SPEED IS 4KBPS TO 5KBPS AND NIGHT IS 7KBPS TO 9KBPS MY TATA DOCOMO NUMBER IS[protected].LAST TO DAYS INTERNET SPEED IS 2KPBPS TO 4KBPS MAORNING AND NIGHT.PLEASE HELP SIR/MADAM.........
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Address:Rangareddy, Andhra Pradesh

Hi,

I am a Tata Docomo internet customer since the last 1 year.
While taking the connection I opted for the 1.5 Mbps plan. When the first bill came, I was charged for 1000 INR more under "Static ip charges".
On complaining this to the customer care, after a week TATA removed the charges and a new bill was sent to me.
At that point of time, I had cleared to them that I dont require a static ip....
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V
verma girish
from Kolkata, West Bengal
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unlawful deduction of balance

Address:Bardhaman, West Bengal

Sir,my account balance was stolen unlawfully in middle of July by activating call me tune service.when I tried to call customer executive in this regard I found that my call was blocked.This blockage remained throughout the remaining days of month.I also made e-mail to nodal officer complaining for these two problems,but no action was taken.My calls to executives was resumed in very first week of august,and I mentioned my complain to executives...
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S
Shivaraj_Honnakatti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Way To Contact (Directly Talk With Them On Call Or Face To Face) Customer Care Representative

Address:Gulbarga, Karnataka

Hello Sir/Madam,

I'm the customer of Tata DOCOMO GSM Service, my no is [protected], recently 10days back activated a call me tune, they are adding a promo ("if you want to set this tune as your call me tune then press * and 9 "), why i should pay them monthly 30rs, when i wont get the call me tune from start, they are using me as their advertisement.

I even tried to contact them but they wont let...
+1 photos
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Saket Goyal04
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges applied through HUWWAP without any sending any request for same

Address:Chandigarh, Chandigarh

I am continuously getting msgs from HUWWAP service of TATA DOCOMO and recently services like Star Fan, Star bollywood, Fashion update etc are automatically get activated. when i call at customer care to check what is the issue then they simply said no service activated but next when i called again after receiving another msg they said service is activate now for which i had checked yesterday with them.

They instantly deactivate...
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N
nilesh_sm
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deducted Rs 70 two times.

Address:Pune, Maharashtra

Two time they have deducted the 70 amount for GPRS activation.I registered the complaint by calling to there respective call centers twice they told they will credit money on or before16/09/2012. But till date they not credited please do the needful....
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