Tata Docomo — NO INTERNET CONNECTION

Address:

Bharuch, Gujarat

Dear Sir/Madam,

I have Tata Docomo Postpaid SIM with Rs.1299 Plan. According to the plan, I should get 2GB 3G data free and unlimited 2G data. I called up the customer support asking for the 3G Settings for my Samsung galaxy S2. They told me that it is already active on the number,whereas there is no such happenings. I called them again, they told me that it will be activate within 4 hours, again nothing happened, i called them up again, they told me that send typing INTERNET to 52270, which is chargeable net connection.. I called up the customer support again, asking for the manual settings. At first they asked me to enter APN as TATA.DOCOMO.INTERNETHVC. I tried using this APN, but neither the 3G data nor the 2G data was working. I called up the customer support again telling them about the error. but of no avail .I did everything even sending message typing ACT 3G to 53333, still nothing happened. They are belligerent in their approach and replied that they have done whatever they could do to help me and its my problem now.
These Tata Docomo people are themselves confused about the APN & their network coverage.
Please help me out!