Tata Docomo — Rs 300 balance deduction from unlimited 3g | |||
sir, my 300 rs balance has been deducted on unlimited 3g pack. I talked to customer care and they said it was because of over use of pack.. I just want to say docomo provides great services but after this deduction in my account i must say you suck docomo.. pls solve my problem immediately.. My number is [protected] . and customer care also said my 250 recharge is lapse because i rechared rs 30 afterwards Was this information helpful? | |||
 3 Comments | |||
Comments
sir i want refund because no message regarding deduction was provided to me and so i keep on using internet.After sometime you directly deducted money from my account without any notice.
Dear Customer,
We tried to speak to you personally on your number [protected] to understand your concern regarding the balance deduction. However, we were unable to contact you since the call was not answered.
We would like to inform you that the GPRS-250 pack got expired after the recharge of Rs. 29/-. Please be informed that on 20-MAR-2013 the usage of internet was 177.7 MB and you have been charged for the same. However, refund is not applicable for the same.
Thanks and Regards,
Customer Care,
TATA DOCOMO.
We tried to speak to you personally on your number [protected] to understand your concern regarding the balance deduction. However, we were unable to contact you since the call was not answered.
We would like to inform you that the GPRS-250 pack got expired after the recharge of Rs. 29/-. Please be informed that on 20-MAR-2013 the usage of internet was 177.7 MB and you have been charged for the same. However, refund is not applicable for the same.
Thanks and Regards,
Customer Care,
TATA DOCOMO.
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Customer Care
Tata DOCOMO.