Tata DoCoMo Complaints & Reviews

Dear Mr.Chakraborty,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Chakraborty,
We would like to inform you that your TATA DOCOMO number [protected] is in blocked mode as per your request and cannot be activated from ours end, hence we would request you to kindly visit your nearest TATA DOCOMO outlet with supporting documents.

1.Proof of Address (Voter Id, driving license, passport).
2.Proof of identity ( Pan card, Voter Id, driving license, passport).
3.1 Colored Passport size photograph.

Thanks and Regards,
Customer care,
Tata Docomo.

Dear Mr.Yelavarthi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Yelavarthi,

We tried to speak to you personally on your alternate number [protected] to understand your concerns regarding Unable to browse internet however, we were unable to contact you, since your call was not answered.

Hence, we request you to kindly mark an email to [protected]@tatadocomo.com along with your alternate contact number, to get the needful done.


Thanks and Regards,
Customer care,
Tata Docomo.

Dear Mr.Taher,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over call, we request you to kindly send us a mail to [protected]@tatadocomo.com for the disconnection of your Tata Photon device bearing number [protected] which will assist us in doing the needful.


Thanks and Regards,
Customer Care
Tata Docomo.

Dear Ms. Jaya,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Ms. Smriti,

We tried to speak to you personally to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that as per our records we found that your has been disconnected on 27-NOV-12 and the amount has been adjusted and there is no outstanding amount and no issue now.


Thanks and Regards,
Customer Care
Tata Docomo.

Dear Mahesh,

Please visit any of our nearest Tata DOCOMO outlet or call our customer service number[protected] in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO

i want my call nd msg history.. on my p.[protected]@yahoo.com pls mail me its urgent nd can i delete that history on ur network

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally to understand your concerns regarding the wrong billing. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that the complaint docket number[protected] is registered with the resolution date as on 05-APR-2013.


Thanks and Regards,
Customer Care
Tata Docomo.

Dear Anudarshi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Anudarshi,

We tried to speak to you personally on your number [protected] to understand your concerns regarding the network issue. However, we are unable to contact you, since your call was not reachable.

Hence, we request you to kindly provide us the below details which will assist us in doing the needful.

1. Handset Model:

2. What symbol is displaying:

3. How it is displaying:

4. Is it related to particular time:

5. Is it related to specific area:

6. Issue area:

7. Sub area:

8. Land mark:

9. PIN Code:

10. Your Alternate contact number:


Thanks and Regards,
Customer Care
Tata Docomo.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata Docomo — REGARDING CARELESSNESS

i applied for mnp on 11 feb but the dealer at docomo center did'nt apply for activation
i told him dat today was last date for a good offer so he said ok ur request is done
i visited store twice they said that it will be cone in 7-8 days today is 14th day i did'nt got mnp
n today i came 2 knw that he did'nt sent mnp activation message


at startin i m gettin such problems with docomo then what about future services
my alternate no is
[protected]

PLEASE CONNECT GPRS FOR ME.I ASKED SEVERAL PER DAY, BUT AFTER ONCE YOUR NOT AT ALL ATTENDING OUR CALLS. IAM VERY UPSET OF YOUR SERVICE AND IAM NOT SATISFIED. FINALLY IAM REGARDING, CONNECT GPRS FOR ME .MY MOBILE NUMBER IS [protected]
BY ROHAN

Dear Mr.Patel,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Patel,

As per the discussion over call, we would like to inform you that your Tata Photon device has been permanently disconnected and we haven¿t found any cancellation request regarding your device.

Further, we request you to kindly send us a mail to [protected]@tatadocomo.com with the agent details which will assist us in doing the needful.


Thanks and Regards,
Customer Care
Tata Docomo.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

I have purchased TATA DOCOMO card on 22.08.09. My mobile no. is [protected]. My outgoing has been barred since 05.09.2009. I have contacted the retailer and the distributor several times. They has replied that my documents have been submitted to Tata DOCOMO office long back. I enquired with the DOCOMO customer care, I was suggested to once again submit the documents i.e., ID Proof and Address Proof. Once agains I have submitted the same to my retailer. But the debarred outgoing has not been rectified till date. Please suggest a solution through mail.

I have purchased TATA DOCOMO card on 12.08.09. My mobile no. is [protected]. My outgoing has been barred since 24.09.2009. I have contacted the retailer and the distributor several times. They has replied that my documents have been submitted to Tata DOCOMO office long back. I enquired with the DOCOMO customer care, I was suggested to once again submit the documents i.e., ID Proof and Address Proof. Once agains I have submitted the same to my retailer. But the debarred outgoing has not been rectified till date. Please suggest a solution through mail.

Tata Docomo — outgoing calls has been barred

my docomo no. is [protected] this no. out going calls facility has been bared
something 8 days
& i have request forward the distibuter but no solution of my req. & so plz help me


thanx

Dear Manoj,

We have escalated your complaint. We will resolve your documentation problem as soon as possible.

Thank you

Tata Docomo — outgoing calls barred

i have purchased a tata docomo prepaid sim card. within a week o[censored]sage the outgoing calls was barred without any prior information.

i have made frequent calls to costumer care , they have informed that the address proof submitted by me was not reached to them.

once again i have submitted a proof again. they have informed that the outgoing calls will be activated within 48 hours.

i have also conformed over phone that the address proof submitted by me was sent to the company by the dealer.

since after 3 days again i made call to customer care, they have informed that the proof has been recieved and outgoing calls will be activated by afternoon,

but till this time the outgoing calls were not activated, and again i made calls to the customer care, they now inform that the address proof was not recieved by them.

due to this sort o[censored]nfalse statements i have been led to lots of tensions by this TATA
DOCOMO.

even if i ask the address to which the address proof is to be sent , they dont give any guidance. this is not only happend to me, but almost every customer who purchase tata docomo is facing this problem.

there is no person in the customer care to give a proper solution and remedy for the problems faced by the users.

please take necessary action against the concerned.

Dear Sumit,

We have escalated your complaint. We will get back to you shortly.

Dear Arunachalavelavan,

Sorry for the inconvenience caused to you. Please provide us your contact number to check the documentation issue.

Thank you

This is VAIBHAV WALKE, taken Tata DOCOMO prepaid connection 1 month 15 days back.for Some starting days,it is working fine,but from some 20 days,i am not able to call to anybody Till now . when am calling it says that "This facility is not available on your phone". As i have already submitted all the required documents but no use for me.

My DOCOMO number is [protected]


Can you please take action regarding this issue

Thanks

Vaibhav Walke

Personal — Outgoing call barred

Hi,

My Number is [protected]. Last 5 days the outgoing calls have been barred. It is a Lifetime validity card.

7 days before, i have recharged for Rs.50/- but, outgoing calls barred. why ?

yes it is true

tata docomo prepaid plan — outgoing call barred

my tatadocumo prepaid no. [protected] IHAVE ALREADY SUBMITTED ALL DOCUMENTS INCLUDING ADDRESS PROOF IN YOUR CHAKALA TATA DOCUMO GARARY ON 19TH OCTOBER 2009 AS INSTRUCTED BY CUSTOMER CARE ON TELEPONE , BUT MY OUTGOING CALL BARRED TILL DATE. PLS ACTIVATE MY O/G CALL. THANKING .

in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.

we want such sites like www.babuchak.com

& it also has a very good scheme to win mobile phones at rs.10 only.

Now in the market there are 2 players to recharge tata-docomo online

1. www.babuchak.com (Free of cost)

2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)

I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center

Tata Docomo — barring of outgoing calls

Respected Sir,
I am from Kerala State. I took two Tata Docomo connections in the month of June, 2009 giving my driving licence copies and photos. The numbers are [protected] and [protected]. The second number was confirmed by the Tata service men in the same month. I have been using these numbers for 6-7 months and all on a sudden, on 20th Jan, 2010 they barred my out-going calls without giving an information. When I contacted the customer care, they said that i failed in the verification process and asked me to submit the ids and photos again. According to their direction, i submitted those on 21st Jan with a retailer and it was collected by their men on the same day. They had said that it will take only 72 hours for the process. Now after 6 days (148 hours) they haven't rectified the problem. Whenever i call them they say sorry and assure me that it will be done in hours. I have already more that 800/- rupees in those accounts.
Now i don't want to continue their service and i need my money back. I also want the renumeration for the time i lost after it.
Kindly take appropriate steps.

Sincerely Yours,
Anto Joseph
Phone: [protected]

Tata Docomo — outgoing calls barred from 24.1.2010

sir,
out going barred from 24.1.2010 No proper responce from service providers they are worst providers

Sir,
my outgoing calls are closed..when i call den message comes that "CHECK OPERATOR SERVICES"..i had submitted my id also..whts the matter plz tell me..thanx

I want to barring my outgoing calls [protected]

Sir/Madam
I am Chandrashekar, a deceived and deprived TATA DOCOMO prepaid user bearing the number [protected]. I purchased the Sim 3 weeks ago and since then I have produced the 'address proof ' documents TWICE, but customer care informs that the documents has not been produced OR they are not in order. They have no satisfactory answer for the Delay in updating their database which is beyond my control. In addition They are bombarding with SMS messages regarding document submission every few hours and have BARRED OUTGOING CALLS from my number.

Please do the needful

sir i am manoj bishnoi & i want out going calls details so send me through sms to my number [protected] or [protected]@gmail.com

Hi,

I was using a Tata Docomo Postpaid Number from 19th October. Even after submitting 2 sets of documents to Tata Docomo, they have barred my outgoing calls saying that I have not submitted the documents. On asking the customer care they informed me that I have not submitted my documents so my outgoing calls have been barred. When I said them that I have submitted 2 sets of documents already, they are asking me to go to a tata docomo outlet and submit another set of documents. I simply just cannot go to their outlet leaving my work at office. Either get my service resumed as soon as possible or please send somebody to collect the documents as I have already submitted it twice and I do not have time to go for the third time.

Number: [protected]

Ankit

Dear Ankit

The amount has been deposited as security amount and the same will be refunded back after disconnection.

Thanks and Regards
Customer Care
Tata DOCOMO

hello sir,
am a tata docomo post paid user([protected]) my outgoing calls got barred. am using for my personal use only. that too not more than to 5-6 user frequently. they said there is no limitation for making calls...i just wanna know is thr any limation of outgoing calls. pls solve me this issue
thanks&regards
Riyaz Basha

Hi Riyaz,

Your number has now been activated.

Thanks and Regards,
Customer Care
Tata DOCOMO

Dear Mr.Pavan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

My complaint is not resolved yet!

Dear Mr. Pavan,

We tried to speak to you personally to understand your concerns regarding the activation of your number. However, we are unable to contact you, since your call was switched off.

Hence, we would like to inform you that as per our records we found that your number is under OGB due to negative documents and we request you to kindly visit your nearest Tata Docomo outlet in this regard.

Further, we request you to dial [protected] from any number to know your nearest Tata Docomo outlet details.

Thanks and Regards,
Customer Care
Tata Docomo.

Evern my Outgoing calls have been barred multiple time. I have submitted the documents 2 times in the past 14 days. Still there has been no action taken from the custimer care. They have no idea as to why these call are bein barred. Tehy tell me that its from the Government's side. how can the Government do that. I am shocked with thier reply. There is no one to help us regarding this. The mangaer is never there in their customer care centre. the employees working there are least bothered and always tell me to come next day.

My Outgoing calls have been barred multiple time. I have submitted the documents 2 times in the past 14 days. Still there has been no action taken from the customer care. They have no idea as to why these call are being barred. They tell me that its from the Government's side. How can the Government do that. I am shocked with thier reply. There is no one to help us regarding this. The manager is never there in their customer care centre. the employees working there are least bothered and always tell me to come next day. I have been to their relationship centre daily from the past 14 days and everyday they tell me to come next day.

I have been harrased with this whole thing. From the past 4-5 years I have been using the Tata docomo number. And thus call barring thing has been happening every year whereby they just stop all outgoing calls without informing. Their customer care centers are even worse. they are least bothered about the customer and they blatantly say come next day as we have no idea about the issue.

I have been to theier Kormangla Customer Care so many times. The manager is never there to talk to. The employees there are of no use.

I want my issue resolved as ASAP. I have wasted a lot of time in this. I have to leave my office everyday to stand in queue in their center to get the problem resolved. And when my turn comes up they ask me to fill the form again. I mean is this is joke.

Dear Sir/Madam,

My name is Naveen, recently ported my mobile phone No +91 [protected] from Airtel to TATA Docomo (Karnataka).

On Feb 12, 2015 I received a call from an unknown number & he informed that he is carrying out address verification for my new connection. I in turn informed him that I will not be available at my residence from 0730 Hrs to 1930 Hrs & requested him to come after 1930 Hrs on weekdays or on weekends. He told he is taking my appointment for the same day evening at 1930 Hrs. He did not turn up & after 3 days my outgoing calls were barred.

I called up the customer care & requested for re-verification and subsequently the lines were activated. Then I received calls from 3 more unknown number and I informed the timing for address verification as above. No one has turned up till date & now my outgoing calls & data is completely barred. Today I have received another message that my number will be disconnected due to non-contact at billing address. Customer care executives are of the opinion that all these issues shall be sorted out by Feb 26, 2015 and I requested for number porting on Jan 31, 2015!

Please note, I’ll not be able to make outgoing calls till they verify & activate the lines. There is no guarantee someone will turn up & my number which I am using from almost 7 years now may even get completely barred!!!

I feel I am being harassed by the service provider in the name of address verification. I request you to kindly help me sort this out.

My tata docomo prepaid no. [protected] has been barred since evening 3 April 2015, have tried to call customer care so many times but unable to make it as it says all the cc representatives are busy and call ends. What to do?

HI My Docomo Number Is [protected] when calling now it says outgoing calls is temporary disabled please look into

Hi Customer Care @ Tata DoCoMo,

I am using a Tata DoCoMo prepaid number [protected]. My outgoing service is automatically stopped without any prior intimation. When contacted to customer care, they were unable to provide any information and asked me to visit Tata DoCoMo gallery. The business hours of Tata DoCoMo gallery and my working hours are same.

Plz advise what should I do considering the fact that I cannot visit the Tata DoCoMo gallery. Also advise what is this inconvenience all about ? Plz reply with acceptable solution.

Regards
Praful
[protected]@gmail.com
[protected]

outgoing calls from my sim card is barred since yesterday without any intimation. My mobile no is [protected]. Please resolve the issue as soon as possible

thank you

harassing

somebody disturbing me with the tata docomo number, please find the address of the no [protected]

Online Payment

@tatadocomo Online payment is too slow. i was trying frm last 1 hour. http://billdesk.com is not responding.

mchek service

hello...in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .it keeps on disturbing, , and drains battery. for this I will be thankful to you.. my number is [protected]

Need call details from last 1 month

I am pranathi I need a call detail of this num please I need because my daughter left from house I can trace where is she

My number [protected] is barred from 02.07.2016 after all i have submitted all address proof now today they are barred my incoming call also. Still they are planning to send verification guy this is unbelivable

Hi Srishaila,

Thanks for your valuable advice and I would do that if it will resolve my problem. But that doesn't work practically because I have noticed in the reviews that this happened to many people. This is totally humiliating the citizens for asking money to pay by not providing the service which we would expect and they are not even bothered to resolve the problems that many customers are facing.

My contact address details were wrongly updated in their database and did not send the bills to the right address which i have requested them to change after this issue. But even after that they didn't update the actual address and again sent the paperwork of the bills to the unknown address.

Could you please suggest what could be done for this.

Thanks & Regards,
Maruthi

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

sms — unnecessary SMS

I m recieving un necessary sms from various co. like TA-Exponext, [protected], TM-Vision, [protected], [protected], LM-TResorie, [protected], [protected], LM-TResorie, [protected],LM-TResorie, [protected],[protected],[protected],[protected],[protected],[protected],TM-Visio...⇄ [protected],TA-ExponextTM- Divya-M, TM- Doctor, TM- Otters,TM- Kokus,LM-Kaushik,BA-CEC,[protected],[protected], PLEASE stop all these services immediately otherwise i will file a complaint in Police because I M an ADVOCATE, I have already DND service activated beside that these masseges r coming.

pls do the needfull as soon as possible.

Hi,

I am too very annoyed with the unwanted sms sent to me for no reason at all, I receive all these sms from builders and developers and I have never every contacted anyone of them for so ever reasons.

I am chasing Airtel for last 2 months, but they seems to be helpless in this case.

I am getting regular SMS s from following people.

1. TM-M-SMS

2. TM-IvyHosp

3. TM-Dr.Sneh

4. TM-EstaTes.

5. TM-GR80FER

6. TM-ICNoida

7. TM-Investor

8. TM-THYCRE

9. [protected]

10 TM-B.O.P

11. TM-GGMKSDO

If something can be done, please do it.

Thanx
Anshumaan Bakshi

I've tried to send an SMS 'STOP' to 5676706 to unsubscribe. You may try the same too

Tata Docomo — UNSOLICITED SMS

Dear Sir,
I am having one mobile phone and using Tata Docomo's services and my number is [protected].The service provider without my consent has been sending Vastu tips regularly for which I am being charged for each SMS received on my said mobile no.I had contacted personally in the office of Tata Docomo situated at Jamshedpur to get rid of the said problem but all in vain. Can I expect some help from you in this matter.
Yours Sincerely,
T.N.Baraik

problem in out going sms

Tata Docomo — unnecessary call

i got call from docomo for download caller tune at any time wheather it is day or night.it irritate me very much that's why i want to stop those calls.plz.do the needful as soon as possible .thanks.

docomo mobile sim — activation of unnecessary packages

GOOD EVENING
I AM DAILY USER OF DOCOMO AND MY MOBILE NO IS [protected]
DAILY ACTIVATION O[censored]NNECESSARY PACKAGES WITH OUT PRIOR INFORMATION (FITNESS ,TELUGU,CRICKET,MOVIE )ETC INSPITE OF GIVING COMPLAINT TO CUSTOMER CARE NO ONE IS PROPERLY RESPONDING THIS IS THE WORST SERVICE I EVER HAD I WENT TO CUSTOMER CARE OFFICE PERSONALLY AND REQUESTED THEM TO PUT MY NO IN D.N.D BUT STILL THEY KEEP ON SENDING MY MESSAGE AND ACTICATING UNNECESSARY PACKAGES HERE BY I AM WRITING DOWN THE COMPALINT NO WHICH THEY HAVE GIVEN ME (GBL[protected]),(GBL[protected]) AND (GBL[protected]) AND DND COMPLAINT NO IS (DND[protected]) HOPE YOU WILL RECTIFY MY PROBLEM AND REPLY ME BACK

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,


As per the discussion over call on [protected], we would like to inform you that your alternate number has been removed from our records and further you will not receive any calls or message from our services.



Thanks and Regards,
Customer Care
Tata Docomo.

Tata Docomo — Details of mobile number

I am getting dirty messages from this number so please tell me the details of this number [protected]

Hi Imran,

Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Ms.Rashmi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Ms. Jain,

We tried to speak to you personally on your alternate number [protected] to understand your concerns regarding recharge however, we were unable to contact you, since your call was not answered.

We would like to inform you that your complaint has been put before the concerned department vide docket number PRRG12822269 and the same will be resolved soon..


Thanks and Regards,
Customer care,
Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your number [protected] to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was switched off.

Hence, we would like to inform you that the complaint docket number[protected] is registered with the resolution date as on 27-MAR-2013.

Thanks and Regards,
Customer Care
Tata Docomo.

Dear Customer,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you. Also you can Call us at[protected]Toll Free) to speak with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Ali,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your number [protected] to understand your concern regarding the balance deduction. However, we were unable to contact you since the number was busy.

We would like to inform you that there was no discrepancy in the balance deduction while calling. Please be informed that, each call was charged as per the second. However, the same can be checked in prepaid bill or in My Account. However, we request you to kindly revert at [protected]@tatadocomo.com for further assistance.


Thanks and Regards,
Customer Care,
TATA DOCOMO.

Dear Ravi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over call on [protected], we would like to inform you that your complaint has been registered with the docket number PNR[protected] and the same will be resolve by 28-MAR-2013 13:05. We request you to kindly bear us till the resolution time.


Thanks and Regards,
Customer Care,
TATA DOCOMO.

Dear Imtiyaz,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Belim,

As discussed on [protected], we would like to inform you that address change for prepaid connection is not possible. Further, we would like to inform you that the Session-timeout time is 30 minutes and you need to re-connect in every 30 minutes.


You can write to us on [protected]@Tatadocomo.com.

Please visit our website www.tatadocomo.com for more information.

Thanks and Regards,
Customer care,
Tata Docomo.