[Resolved] Tata DoCoMo / T24 — money not credited to account post online recharge | |
Hello,
On 26.08.13 around 11:55AM, I recharged my T24 Mobile No:[protected] with an amount of Rs.300 through SBI Internet Banking.The details received after transaction as under:-
Transaction ID : 3642536
Package : ETOP*T24*HP
Service No: [protected]
Amount : 300
Response : 17486[Insufficient Balance OxiTransID -[protected]]|
But till now the amount has not credited to my mobile account.
I contacted T24 Customer care by dialling 52121.But first they asked me to wait for 24hours and now asking to wait for 7days and therefore, as a customer I am suffering a lot.
Kindly rresolve the problem at the earliest.
Thanking You,
Yours truly,
Shobha
([protected]/[protected]) Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Money is refunded...thank you :-)
Dear Ms. Shobha,
We are delighted to be of service to you. In case you require any assistance from our end. You can write to me at [protected]@futuregroup.in, I will get in touch with you.
Regards,
Priya
Future Group Care
We are delighted to be of service to you. In case you require any assistance from our end. You can write to me at [protected]@futuregroup.in, I will get in touch with you.
Regards,
Priya
Future Group Care
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This is Priya from Future Group. We have taken a note of your issue. We will get in touch with you soon.
Regards,
Priya
Future Group Care