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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 278

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J
jvt_jeevan
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G plan with 2G Speeds

Address:Kerala

I've recharged my Tata docomo 3G SIM with STV 255 via online webportal [http://www.tatadocomo.com/online-recharge.aspx] on 27-Jul-2013.
I received the desired 3G internet connection package for 30 days with 3G speeds [1.5-3 Mbps].
Since 01-Aug-2013, I'm not able to connect with 3G speeds.
Although my handset (HTC Wildfire) shows me that it is connected to 3G internet with an "H" displayed in connection...
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C
chelseafc
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan 152 cheating

Address:Karnataka

I recharged through online portal of TATA DOCOMO with the tariff for Plan Voucher 152. The tariff offered was 0.78p/min for local & 0.90p/min for STD calls.
But they charged me 78p/min & 90p/min. (It is 100 times what they offered) I made a complaint by calling customer care and they were not willing to lodge a complaint for this. I sent them the screen shot of the tariff offered while recharging and they were keep on saying...
+1 photos
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D
Dr.Vikas
from Delhi, Delhi
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poor services of tata docomo

Address:Punjab

my no is [protected]. last month in july i had ported to tata docomo, but now i am realizing that it is the biggest mistake of my life. i am living in mohali and my working area is chandigarh.

1. but the network coverage of tata in chanigarh pgi, socities of 49 and roads is zero. it is saying in our circle that the person who do not wish to work, should get tata docomo, because you will not get any call because of its network...
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V
vineet.9258020800
from Mumbai, Maharashtra
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security deposit pending

Address:Uttar Pradesh

I have a cdma connection no.[protected] of tata docomo which i have port it into gsm service on dt 20/5/13 and there was a security deposit of Rs 850/- lying with the company and according to the company person Mr sami chauhan ( sit at New Agra store ) said that you will get back your security with in 60 days but i am very sorry to say that almost 75 days pass but i did not get my amount and now when ever i visit at New Agra store of Tata...
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V
venkayya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Delay

Address:Maharashtra

To Whomsoever it May Concern:
Sir/Madam,
I have applied for MNP for a month ago from Vodafone to Docomo.For the first time as it was failed I submitted the documents again.Unfortunately there is no response again.When I call to Docomo Customer Care ,they blame that Vodafone Company is not releasing your number.The same story with Voadfone CC.They too blame Docomo.The Gallery person is not at all concerned with these problems.His...
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N
Neema
from Kolhapur, Maharashtra
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unfair balance deduction

Address:Kerala

my number is [protected].
i did a 2g pack of Rs.26 yesterday using coupon. But, due to some technical error i suppose, the 2g pack was activated for 2 more times, 3 times in total. As a result of the same, Rs.52 (Rs.26*2) was unfairly deducted from my balance. I contacted the customercare several times, but they were least helping....
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C
Chatt75
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by docomo

Address:Odisha

Hi,
This is Anagh Chatterjee, docomo no-[protected], orissa cycle. On 3rd August around 10pm, tata docomo deducted rs 8.30 from my account surreptitiously, without informing me anything by message despite having a valid data pack. Luckily I noticed the discrepancy and called up their customer care. The guy gave me their usual defense, that it was deducted for visiting a chargable site. When I asked him to identify the chargable site...
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J
jyotirmayee kar
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuously cut off of balance without having any reason

Address:Odisha

sir/mam,
I want to say u dat, m using tata docomo netwrk for last 8-9 months. And instead of having lots of complain ,tata docomo is charging balalance which is unauthorised one,without of bieng calling some one or activating anything tata docomo z charging a lot.Today without of bieng my,concern it has charged Rs.94 from my balance.I dont know how it gt happened.and wen,I called customer care ,dey r saying dat I have been called...
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S
saurabhvik
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Regarding Recharge Plan of Rs.222

Address:Karnataka

Hello Team.
I have made a recharge of Rs.222 to my Mother's Tata Docomo number [protected] today. As per the details of this plan on the official website of Tata Docomo, it has Full talktime and rate cutter benifits but no condition for the validity of talktime amount of Rs.222. So, I opted this plan and made a recharge on [protected]. Later on, I received a message of confirmation stating validity of talktime for 30 days. This...
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G
getsuren
from Vadodara, Gujarat
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Diverted Call

Address:Tamil Nadu

Hi ,

I have been using tata docomo post paid number for more than six months now.[[protected]]. Somebody have used my number to divert all his calls to me . i have called docomo customer care[twice] to complaint about this all they are saying is we cannot do anything on this.

Everyday i am getting atleast 5 calls from that diverted number. I dono who or were he is from but this is a big torture for me and i am...
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Y
ysaxena2k7a
from Talcher, Odisha
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deduction

Address:Odisha

Sir/Madam,
My mobile [protected] Balance stilling every month.
There are no VAS and services acctivated. But service provider deduct as data usage. My handset is Nokia-1662.Customer care executive say me that after your double confirmation we activate this service.
I had delete SMScenter no, Any SMS cannot send. Then how they received confirmation. they are not refumd my amount Rs.25.34.
Please check record for...
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C
coooldev
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tata docomo is fraud

Address:Andhra Pradesh

Tata docomo is running fraud business. what they mention about recharges on their portal is different from what they actually provide.
I checked out and recharged with rs. 23 pack and it never was mentioned on their portal that some high call rate will be charged for first 2 minutes(as you can see in photo attached) but when it happened then I raised complain which was not heard and then I did the same at this portal then they called...
+2 photos
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A
anillamboria
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response to customer complaint

Address:Surat, Gujarat

I am using Tata Docomo prepaid number as there is problem in network of Tata Docomo GSM prepaid, I have made a complaint to costumer care of Tata Docomo But they refuses to file my complaint on the ground that their system is “UPDATING” . I have tried to make complaint 4-5 times , but all the time they refuses to file my complaint on the same ground as stated above....
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B
Baua
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suddenly stopped services without return of deposits

Address:Paigoopur, Bithoor, Kanpur (Nagar) Uttar Pradesh PIN 209201, Uttar Pradesh

Dear Sir / Madam,
I am a user of prepaid internet connection form PHOTON + by Tata Docomo from 2008 continuously. The no. is [protected]. I am staying at the same address from the starting of my life, also I am doing recharge my net device timely.
The device was working properly from the beginnings.
Now from last few days I was facing problem of network connectivity, For this I have make complaints to the representatives...
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S
sandy_2187
from Mumbai, Maharashtra
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Wrong description of Benefits in Plan Voucher

Address:Ahmedabad, Gujarat

I have recently done online recharge of my docomo sim with Plan Voucher of 152. The online recharge page of tata docomo website says you will get following benefits on plan voucher of 152:

All Local calls @ 0.78p/ min. on Home Network & Roaming. All STD calls @ 0.90p/ min. on Home & Roaming Network. All Incoming calls while Roaming @ 0.75p/ min. All Local SMS from Home Network & Roaming @ Re.1/ SMS. All National...
+1 photos
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S
savan.anjaria
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not deactivating my Tata Photon 2G device

Address:Bangalore, Karnataka

I had Tata Photon 2G connection and I sent a deactivation request for the same in Oct/Nov 2012. I have cleared all the due payments for the same too. In return, I was informed that the 2G connection has been deactivated. Still, I am receiving tooooo many calls, mails and messages reminding me about and overdue payment for this connection.

Multiple times I have talked to their customer care executives for this problem. But,...
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M
Munendra Rao
from Kolkata, West Bengal
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Requesting for PUK

Address:Bangalore, Karnataka

Hello sir/madam,
i was using tata docomo gsm sim in my doungle,i tried to insert that sim in my mobile from that moment it is asking for PUK code and i don't know that code,please provide me PUK code.
My mobile number : [protected].
please solve this complaint as soon as posible
Thank You....
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A
anudeep23
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Postpaid bill amount

Address:Bangalore, Karnataka

Hi,
I took tata docomo connect on June 2013 and the plan is unlimited local and STD calls for 899.
I have asked for 3G service activation to the customer care and they asked me to drop a mail to tatadocomo for the activation. I have sent a mail to them by asking to activate 149 3G plan but i didn't received any reply from them.
Latter few days they disabled my out going calls by telling the reason that i have crossed...
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C
cprakash
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNAUTHORISED RENTAL CHARGES

I AM A CUSTOMER OF TATA DOCOMO GSM SERVICE. MY MOBILE NUMBER IS [protected]. THEY DEDUCT PER DAY 60 PAISE SINCE LAST TWO YEARS WITHOUT MY CONSENT. I WILL NOT ACTIVATE ANY VAS PROVIDE BY THEM SO WHY THEY DEDUCT 60 PAISE PER DAY AS A RENTAL CHARGES. I[censored] HEAR ME THEN STOP THIS NONSENSE RENTAL CHARGES ASAP....
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M
Mahavirsinh Raj
from Mumbai, Maharashtra
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MISS LIFETIME OPPORTUNITY

Address:G.I.D.C., Bharuch, Gujarat

Respected Sir,

My self Mahavirsinh Raj and I am first class chemical engineer from GTU,
I want compensation from DOCOMO because I had exam for GET in IFFCO yesterday.
It was online preliminary exam & time was 1:30 pm. time duration for this exam was 45 min. I am paying 255 Rs per month to DOCOMO for 3G service.my docomo number is [protected]
the connection was frequently lossed during this exam that...
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