Tata DoCoMo Telecom — 250 rs unlimited 3g not working,balance is charged while browsing

 
14 Reviews
Sondhapur, Haryana, India
 Deepak Choudhary
Dear sir
On 08-oct-2012 I was recharged 250 to get unlimited 3g,
now I got 250 balance as
they mentioned in the plan but the unlimited 3g data
is not enabled, this caused me extra 9 rupees for
may internet browsing.
l hv tryied to call tata docomo custmer care,
but I find that they blocked my call,
bucaus they have no excuse about this,
l want my deduct balance back and no more dduction any more,and abobe said 3g plan.
my docomo no is [protected],
and my. Rs 246 balance validity is showe for only[protected],and Left balance for 2025.
pls sir pls fix this problem as soon as possible.

Deepak
email id ([protected]@gmail.com).
Complaint comments  13 Comments     Updated: Share0Tweet0

Comments

unlimited — about signals

my signal is very low. i have lack of signals so i want increasing the signals. due to few signals, speed of my net is too slow. it hangs the computer. my net has networks problems.

Tata Docomo Telecom — Deduct money balance from SIM card

Respected Sir,

My self Gohil Shivbhadrasinh. I am TATADOCOMO SIM card holder and the Number of my Phone is [protected].
Company started automatically a SMS service on my SIM and deduct 30Rs. from my account ballance. I immediatly call to the customer care and they also accept that the SMS service is automatically started and commited that we transfer your deduct balance with in 3days. But Still now it 7 ot 8 days left i am not receiving my balance and now they people says we can not gave it to back because its too late.
Please do needfull for this matter. May thousand of people paased from this wroste condition. The telecome company does not have a such rights to cheat their customer like this way.

Any other inquery you can call me on my given number or for mailing corrospondous you can mail me on ([protected]@yahoo.co.in)

Regards,
Shivbhadrasinh Gohil
Dear Deepak,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
THANKS DOCOMO,

my balance is credited by rs.36, and brows net without any balance deductoin.
and now I m happy,
but, its takes too time to connect through the internet,
and in day time it makes me unable to use 3g,
the signal is very weak,
so I have to use 2g in day, even I paid for 3g.

my add. is sondhapur(panipat), HARYANA.
pls do something.
Dear sir
On 09-oct-2012 I recharged rc250 to get unlimited 3g,
now I got 250 balance as
they mentioned in the plan but the unlimited 3g data
is not enabled,
l hv tried calling tata docomo custmer care,
but I found that they blocked my call,
l want my above said 3g plan.
my docomo no is [protected]
pls sir pls fix this problem as soon as possible.
trans id is MSPG[protected]...
Khudabaksh
[protected]@gmail.com
[protected]
Dear sir
On 09-oct-2012 I recharged rc250 to get unlimited 3g data and I got 250rs balance as
they mentioned in the plan but the unlimited 3g data is not enabled,
l have tried calling tata docomo custmer care but they are not picking my call.
l want my above said 3g plan.
my docomo no is [protected]
pls sir do the needful for this problem as soon as possible.
trans id is MHCC[protected]...

Palanikumar
[protected]@gmail.com
[protected]
Dear Khudabaksh,

We would like to inform you that after the recharge of Rs. 5/- the promo balance will not be able to update.

Thanks and Regards,
Customer Care
Tata DOCOMO.
hello sir,
On 07-oct-2012 I was recharged 250 to get unlimited 3g,
i got balance and new hvc setting to unable access internet, i used old setting but deducted from my main balance.
pls sir pls fix this problem as soon as possible.

harun kumar.p
my mobile no : [protected]
email id ([protected]@gmail.com).
hello sir...I have activated Rs.90 3g plan quoting 300mb 3g data directly from my mobile today instead they activated 2g plan of 3072 mb data...I lodged a complaint @ [protected]@tatadocomo.com saying the same but after some tym it automatically got deducted of Rs90 for second tym and again I have got the same data of 2g I.e. 3072 mb.. my balance was. Rs.256 after 2 deductions it got down to Rs.76 now ...I want my Rs.90 back along with 3g pack activation as soon as possible...I haven't seen such a worat service from Docomo network...
Khudabaksh
[protected]
[protected]@gmail.com
i have the same issues, i lost my internet connection after recharging with 250 rs .i even msged for the new settings almost 10-15 times but is showed some error and ask to try again later, i registered the complain on their website as well but no steps has been taken yet from tata docomo.
my number is: [protected]
hai sir,
am madhan... my mobile no. is [protected].
i have applied for the upc code.
until this i have not received the upc code...
pls help me to get rid out of tis problem... if i not receive my upc code my today i will mail the complaint to trai network...
thank you
madhan.
sir,
my 300 rs balance has been deducted on unlimited 3g pack. I talked to customer care and they said it was because of over use of pack.. I just want to say docomo provides great services but after this deduction in my account i must say you suck docomo..
pls solve my problem immediately..
My number is [protected] .
and customer care also said my 250 recharge is lapse because i rechared rs 30 afterwards

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    Tata DoCoMo Telecom - 250 rs unlimited 3g not working,balance is charged while browsing