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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 346

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Y
Ybhareesh Yb
from Kolkata, West Bengal
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caller tunes renewed

Address:Andhra Pradesh

hi sir,

i am hareesh from vizag , andhra pradesh,
i am faced a problem like, i do not activate caller tunes and when i recharged then they are given a messages , you are caller tunes are renewed and balance is deducted is 30 rs. immediately i called to customer care they told that , there is no refund of money.

what to do , they are doing like this... i am uploading photos of recharge to balance deducted...
+1 photos
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S
srinivasulu duddu
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activating post paid SIM

I am TATA DOCOMO Voice SIM Prepaid Customer for the past 3/4 years Mob. No.[protected]. Now applied for post paid. Please go through the following and activate my Post paid SIM No.[protected]. I have opted for plan 149 post paid.

The customer care: [protected]@tatadocomo.com did not reply to my 2 mails. I did on line chatting too with customer care. They have registered a complaint. I thought I can bring it to your notice too....
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S
Sukhpreet_Gill
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disable Flash messages

Address:Moga, Punjab

Hi,
Please disable the Flash messages for Internet Usage as it disconnects my Internet.
I use Internet to play online games and when the flash message pops up,the Internet is disconnected and it ruins the whole game.
Please solve my problem.
My number is [protected].
Thanks....
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A
abhijitdamedhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Totally Fraud

Address:Nagpur, Maharashtra

Nearly 2 months ago i bought "2 Docomo Sims" worth Rs. 70
from a docomo executive he was just selling under a umbrella type, holding a docomo banner
"the offer was 2 sims for Rs.70 with Rs.62 TT and 2GB net for 2 Months"
he sold me the sims
i bought those sims under my friend's name"CHANDRASHEKHAR CHOUDHARY"
1 sim i have the other sim my friend has
my sim number...
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S
sagar233
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Rs.99 from my Docomo Number

Address:Pune, Maharashtra

Dear Sir,

My name is Anand Sagar, I'm using Tata Docomo number [protected].
Yesterday (27th-Sep) I got a sms regarding link for online T20 maches live on mobile, today when I clicked on that link, after sometimes I got a sms saying "You have subscribed to MobileTV at Rs 99 for 30 days."
When I talked to customer care, they said, "you have clicked on some link for this service". As I didn't...
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B
Babjan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service barred & Termination

Address:Bangalore, Karnataka

Hi,

I have ported my number [protected] from Vodafone Services to Tata Docomo Services. After using the service for 1 month started getting messages regarding the old service provider bill payment. I have called the team and updated that there is no bill generated yet so asked them to keep that on hold. Vodafone communicated backend as bill not cleared.

My outgoing service has been barred without informing me...
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J
john9410
from Gidam, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNFAIR BILLING

Address:Raipur, Chhattisgarh

I'm working in public sector bank in raipur, tata docomo executive came to our bank with some exciting offers exclusive for banking professionals. I liked their plan and took 3 postpay connection. Initially the bill were nominal, but after 6 months the bogus bill started. They added all the non sense things in bills like 3g content charges subscription, unnecessary 3g download charges. When i went to customer care they did'nt got...
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H
hemant_ghuge
from Chandigarh, Chandigarh
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details of sim account

Address:Nashik, Maharashtra

i have tata docomo mobile number [protected]. I just forget this number is taken by who`s name
please give details.

Vasant Vishwanath Ghuge...
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M
mohd mazhar ahmed
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tariff plan

Address:Gulbarga, Karnataka

Hi my mobile number is [protected] on 24 Sep i have done a recharge of rupees 53 for sms pack but till now i am not getting any kind of benefit of this tariff plan
Details of 53 rupees plan DAILY 200 LOCAL AND NATION SMS FREE WITHOUT ANY CHARGE.
I HAVE GIVEN A COMPLAIN ON 25 SEP MY COMPLAIN NUMBER IS PBR12087331 THEY SAID OF WITHIN 24HOUR YOUR COMPLAIN WILL BE RESOLVED BUT TILL NOW NOTHING HAS BE DONE FROM 24SEP MSG. ARE...
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T
tapan14
from Ahmedabad, Gujarat
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unwanted activation of service and balance deductions

Address:Ahmedabad, Gujarat

Receiving message for activation of evergreen service( DND activated). Unwanted activation of evergreen songs service and deduction of INR 30 balance.

These kind of request have been faced frequently for past 4 months.

when called customer care executive, they say i have unknowingly pressed buttons and service got activated (phone was lying untouched')....
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H
harikrishnanm
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting unnecessary bills.

Address:Uttar Pradesh

I have been using a Tata Docomo Postpaid plan with two numbers in it in Kanpur. When I shifted my job location from Kanpur to Bangalore, I had to cancel my account. As there were no sort of option to cancel it online, I contacted that particular tata docomo sim card dealer and asked him to deactivate the connection for me. So as per his information I have made the final settlement and have stopped using the numbers. But I am still receiving...
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ImTinkuKhan
from Khidirpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

8125367250: STD call rate problem

Address:Rangareddy, Andhra Pradesh

Dear Sir,
I'm Tinku, Mob: [protected] ; You people activated Local pack as an offer. Now I'm unable to activate STD pack i.e. 1p/2sec; So..I dont need Local pack; So you people activate STD pack or remove local pack. If you dont process my request I've to make a complaint against your company to the TRAI.

Thanks & Regards
Tinku
[protected]
[protected]@gmail.com...
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P
Parimal Kumar 1990
from Bengaluru, Karnataka
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Automatic deduction of 50 rupees for unknown services

Address:Howrah, West Bengal

Every month TATA DOCOMO automatically activates some unwanted services and deduct money from account balance. When I call customer care , they say that the services are activated by me. Also they don't allow START DND to be sent to1901. Sir, I m very depressed from last few days and I am thinking of writing a paper article against TATA DOCOMO. They are really cheaters. My no is [protected]....
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U
User1978
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service No refund

Address:Thiruvananthapuram, Kerala

I went to Tata Docomo Showroom at Vellayambalam and got a new Tata Photon Plus connection couple of weeks back. I clearly told those guys that I want to use it at home and requested them to make sure that the coverage is there. They gave some story and sold that device to me. To my surprise it didn't work at all at my place. It was taking minutes to open even google and speed was pathetic. I took it back to the show room again and asked...
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S
Sareez House
from Mumbai, Maharashtra
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balance loss

Address:Gujarat

HII I M FROM SURAT TATA DOCOMO AUTOMATICE REDUSED MAIN BALANCE IN MY ACCOUNT...........WHEN I CALL COMPANY THEY SSAY UR BALACE delete for u use Internet wrong site..but i have already pay for 99 rs Internet pack,,,but tata docomo company my main balance cut ,,

without information they chit my balance

Bal is Rs.155.93 Validity is[protected], GPRS Pack balance in MB is 143.12 Validity is[protected]
Time:...
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B
bharari2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair trade practices

Address:Nagpur, Maharashtra

I was having a tata Photon connection for a long time. Few months back I had given a letter for discontinuation of service and fully paid up my old dues. After some days I got a phone call from Tata Photon that we are offering you with a unlimited plan of 1gb for 400+ Rs so that I can use the old device. I redily agreed for the plan. However to my dismay the Tata Photon continued with the old plan 5 gb plan Rs 1067. After giving several...
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R
rk61551
from Hyderabad, Telangana
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my experience with docomo

Address:Andhra Pradesh

Thats an old problem with tata docomo.One fine day i have also received call from tata docomo office at hyd stating that they have some tarrif of 899 o[censored]nlimited calls and if I am intrested,they would send their representive at my home.I enquired if I can have this connection on my existing number [protected] which is having airtel's service.They responded through NNP its possible and came to my house at took advance of Rs 1000 and gave...
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D
DHURANDHAR SINGH
from Jamshedpur, Jharkhand
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MIGRATION FROM POST PAID TO PREPAID

Address:East Singhbhum, Jharkhand

REQUEST WAS SENT ON 21.8.2012 TO MIGRATE FROM POST PAID TOPREPAID AFTER CLEARING ALL DUES BUT TILL DATE NOTHING HAS BEEN DONE EVEN AFTER REGULAR FOLLOW UP.
PLS. SEE THAT IT IS DONE WITHIN 1OR 2 DAYS OTHEWISE I WOULD BE FORCED TO MOVE FOR ANOTHER NETWORK. AS I AM ALSO A TATA GROUP EMPLOYEE, I WANT TO STAY WITH YOU ONLY.
THANKS.44074...
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S
suresh_rkl
from Proddatur, Andhra Pradesh
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Not able to change the provider using MNP

Address:Andhra Pradesh

I am facing a lot of signal problem wih Tata Ducomo from past 3months, I have applied forMNP on 13th of this month. I was told that the new service will get activated in 7-8 working days. But it did not got activated till now. I spoke to custmer care but they are not responding properly also they are not guiding for any resolution. I am not sure why Tata Ducomo guys are playing like this. I even mailed to the customer care and tried to reach...
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N
nithin005
from Ahmedabad, Gujarat
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unknown number

Address:Ernakulam, Kerala

sir, a unknown no. disturbing me.the no is [protected].pls give me the ditails....atleast location....pls..pls.....
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