Tata Docomo — Undesired activation of services & balance deduction.

Address:

Uttar Pradesh

Dear One,
I am a prepaid customer of TATA DOCOMO with a no [protected]. Yesterday (June 17th 2012) I got a sms

"Hi! You have subscribed to LAUGHTERCLUB at Rs10 for 7 days.Autorenewal on[protected]:57:22. To Stop, Dial 155223 (TollFree)
Bal Rs.100.41 at 17-Jun 2012"

Then I called in evening to customer care and asked to stop the service and refund the amount deducted,because I never requested to activate such service. He did the same and I got my balance back.

But just after 5 min of the same I got two more sms

"Hi! You have subscribed to Bollywood Dhamaka Alertsat Rs.10 till 24/06/2012. To Stop, Dial 155223 or sms STOP BD to 51818(Free). "
&
"Your call me tune has been activated with Rs30 for 30Days & will renew on[protected]!. To stop dial 155223(TOLLFREE).Your current account BAL: Rs70.41 at [protected]:41 PM "
And Rs 40/- deducted from my main balance.

Again I contacted customer care to deactivate the same and refund the balance. Mr Mohit( CCE) did something and assured me that your services has been deactivated and balance will be refunded within 7 hours. And I got 2 more sms.

"Hi! Your Service Request no PSG[protected]is closed has been credited. Thank you."
&
"Hi! Your Service Request no PSG[protected]is closed has been credited. Thank you."

Today (18/06/2012) I contacted CC for the same and a CCE Mr Dewan assured me that my balance will be refunded within 2 hours.

After two hours when I never received any money I again tried to contact CC but It is getting disconnected. ( I feel they have blocked my no.)

Then I called 155223 and deactivated my above services.

Now the thing is :
1. Is this the way of your services ?
2. How will I get my money back ?
3. How these services are being activated without my consent ?
4. How will I be assure that in future you people will not do the same thing ?
5. I want a compensation for this mental harassment from TATA DOCOMO.

Regards
Himanshu Dhawan
Uttar Pradesh
[protected]