Tata DoCoMo Complaints & Reviews

I am a Tata photon customer and very much disappointed with the after-sales services TATA is providing.

I am getting "ERROR678: Remote computer did not respond." while trying to connecting internet using Tata photon+


I had lodged my complaint#[protected], 21 May. I got no response from Tata Tel.
Again got escalated the same with complaint Docket#[protected] on 28 May.

After...

some is using wrongly my tata docomo account. I want to delete this account from internet plzz help me and inform me through email on my id(javed.[protected]@hotmail.com) as soon as possible its a request plz......

I have bought Tata Photon Plus at my Office HCL technologies Noida sector 126 as a corporate connection.
I am in Jammu and now my Internet won't work as would disconnect anytime make my work almost impossible.
I have already opened a ticket with them on last Tuesday and after a painful followup with Tata, technicians came to my place and my Internet worked in front of them and as advised by them I even reinstalled the browser...

Very very urgent, i am mr rohit ruke residnig at charni road mumbai my tata ac no is[protected] and i am facing lots of problems from tata docomo services.A long time back i was approached by a tata representative name hari om at my home saying that you would get the connection done at a low price scheme and if you are not satisfied with the connection inside 15 days it would be removed and you will not have to pay any charges for that i wasnt...

I am not able to deactivate NETWAP Service messages which has been started without my permission
tata docomo provider has started some video alert service on my cell on its own which deducts 1 rupee everyday from my balance.
I have tried all means of communicating customer care but the response is not satisfactory; they are by all means not unsubscribing or deactivating my service. i have not recharged since then and i m thinking...

Read this post to know how TATA DOCOMO have done fraud with their customer.

One days I am sit on table and those day I am on the home. The phone I have gave to my family ring and suddenly as a chance I pickup the call.

I heared a message in naaktheid culture. the last word from the call is "Call me." I don't know how This company allow to give those message to their customer. Most of time It's...

Hi,

I am using Tata Docomo for the past one year. I ported out from Airtel last year and ported into tata docomo. Recently i am facing a serious issue with my Sim card. My phone is restarting often if i use my current tata docomo Sim., but if i use some other Sim card(Airtel), i don't see any problem. I can confirm that this is a problem with my Sim. I am using Sony Ericsson Xperia X8. Please do the needful....

I added a message bundle online on 8/5/2012 which gave 3000 messages for 30 days @Rs 29. But all of a sudden i started getting charged yesterday evening(26/05/12) for the messages i was sending. I thought it might be an error momentarily so stopped after the initial text were sent. Today morning i texted again to check, and i got charged again. When i called customer service they said the bundle has been changed to 1500 messages and also...

I am getting the calls from TataPhoton to change my plan from prepaid to postpaid. I am getting daily almost 5-10 calls for the same.
I register this complaint over tata photon also. However there is no action taken and still i am getting the calls.
I got the last call from [protected].
This is worst case with TataPhoton+ ....

dear sir
i had opted for there movie coupon service on almost 20days back for which they charged me 5 rs,then next day onwords they started deducting rs 1.50 daily.inspite of complaining several times tru mail to t24.also to there hot line they r not discontinuing it,tthe persons at t24 service r also not co-operative,they r evan not responsing to the various mail i had send to them,so pls chk wth them & try to do the need ful...

DEACTIVATE THE SERVICE OF TA-Mdeals

sir,

i want to deactivate my service of ta-mdeals.

i have emailed u atleast 5-6 time but there is no reply from you . and also i want my refund back. i am trying from around 1 month to deactivate the service. But there is no rly frm u.
and also i want my 30rs back for the activation of service. they deduct 1.5rs evry day .

so kindly see...

Sir,
Why has Docomo been activating unwanted services and subscriptions on my number ([protected])?? Today when I called customer care with a similar complaint (i.e. another service has been activated, AGAIN without my wish or knowledge), the executive disconnected the phone without even listening to my entire complaint! And since then, I cannot connect to customer executives at all. Would you please stop this utter nonsense?
br...

I had paid for a recharge of rs. 246 for tata docomo sim, through their site, I was told that the recharge was done successfully, but the recharge didn't happen and my money was deducted. Please look into this. The no. is [protected] and the transaction id for the transaction is MSPD[protected].

Regards,
Mannat Singh...

You are deducting my balance every 5 minutes or so at the rate of 0.1 Rs for some fictitious data usage. I have not used any data services and not authorized any app to do so. Even though you have been deducting money continuously. Please stop it immediately, or otherwise I'll lodge a complain in consumer court.
Example:

Service reply
DataCost 0.1 Bal 41.5
Volume 1KB
SPL RC 36, [protected]@1p/2sec,...

RESPECTED SIR/ MADAM,
I HAVE CONVERTED MY DOCOMO PREPAID NO. INTO POSTPAID NO. ON 27/4/12 . AT THE TIME OF CONVERSION I HAD SELECTED [149 RENTAL + 50 RS. GPRS (FREE 2GB.)] PER MONTH PLAN AND ALSO PAID RS 300.THEY TOLD ME THAT THIS 300RS. WILL BE ADJUSTED IN FUTURE 3BILLS. THIS PLAN IS CLEARLY MENTIONED ON MY FORM. BUT ONLY 149PLAN IS ACTIVATED ON MY SIM AND GPRS PLAN IS NOT ACTIVATED.
...

I had made complaint to tata docomo customer care dept. Through ref.no. GBL [protected] they closed the complaint after giving me Rs.10/- as refund. I made complaint for not to make unneccessary deductions from my account, but not for the refund of Rs.10/- after deducting Rs.45/-
Further, i am continuous receiving messages from no.57775 stating "your request could not be processed due to insufficient balance' .
FYI,...

Worst experience of my life since last 6 months with you. Here is what happened to me. Ignore the dates and time, i dont remember correctly. My account had 2 numbers.Around Aug i requested, i requested one number to be cancelled. Tata Docomo representative said, i cant cancel this number because you have pending due. I paid the amount and next 2 days i requested for same. Again i got the same answer your 2 days bill is pending clear it and...

i am a docomo user ([protected]) from bangalore.
shfwap has been subscribed for my number. i dont know how it got subscribed. when the msg is displayed, it shows dial 155223 to STOP, but when i dial , there is msg telling "there are no services activated to ur number. Everyday Re.1is deducted from the balance

kindly do not subscribe me to any WAP/Internet based packs as mentioned above henceforth and deactivate all...

sir,
there has been an unwanted subscription for "IPL 2G WAP PACK" which i have not activated for my number([protected]) but charging me rs5 daily.This has been happenning for more than 2 weeks.I have contacted customer care,but they are not replying me properly.they are just saying that they don't know,sometimes they are saying that I have downloaded something but Iam sure I have done nothing.I have also mailed to...

R/sir ( i don't think they deserve for respect)

Recently just convert my number pre to post paid service, with plan 299 all india roaming incoming free. when number get convert into post paid i was shocked to hear from customer care executive that 149 plan is activated on my number. i present the same issue to tata tele service outlet in panipat. they told me that it's our fault your plan will be changed within 2...