Tata Docomo — UNNECESSARY ACTIVATION | |||
am a customer of Tata Docomo. My mobile No. is [protected] (Andhra pradesh-hyderabad). It is very difficult to contact their customer care. This company has activated a Parde ke peeche pack and deducted Rs.30.00/- from my balance. I received their message only today - 27.02.13. They said that I activated it on 27.02.13.This they have done without my consent. They have automatically activated the pack. I have not activated this pack. I could not get their customer care to deactivate this pack. Earlier also, this company has activated a pack and deducted Rs.60/- from my balance. Once I have told them to stop sending all company messages/packs. Could you help me to get back my balance ? I mostly unanswer docomo calls for same reason and I never replied to their messages. Please look into this as soon as possible Was this information helpful? | |||
 5 Comments | |||
Comments
STILL NOT SOLVED!!
Dear Mr. Vishal,
As per the discussion over call on [protected], we would like to inform you that the amount of Rs.32 has been adjusted in the customer number and VAS service has been deactivated no issue now.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over call on [protected], we would like to inform you that the amount of Rs.32 has been adjusted in the customer number and VAS service has been deactivated no issue now.
Thanks and Regards,
Customer Care
Tata Docomo.
am a customer of Tata Docomo. My mobile No. is [protected] (Andhra pradesh-hyderabad). It is very difficult to contact their customer care. This company has activated a news pack Rs.30.00/- from my balance. I received their message day before yesterday. They said that I activated .This they have done without my consent. They have automatically activated the pack. I have not activated this pack. I could not get their customer care to deactivate this pack. Earlier also, this company has activated a pack and deducted Rs.60/- from my balance. Once I have told them to stop sending all company messages/packs. Could you help me to get back my balance ?
I mostly unanswer docomo calls for same reason and I never replied to their messages.
Please look into this as soon as possible
I mostly unanswer docomo calls for same reason and I never replied to their messages.
Please look into this as soon as possible
I am karthik mobile no:-[protected] from Hyderabad Andhra Pradesh.There was an activation done by the company(docomo) about weight loss pack and 30 rs was cut from my balance.Though i immediately called customer support[protected], they said the servers are down/busy and try again.So the next day[protected] i tried calling there was no connection to customer support.On the third day[protected] when i called they are saying you can only complain before 48 hrs after activating the pack and are not going to resolve my issue.Though i haven't activated the pack, the customer support is saying i activated the pack through some dive-in option, which i haven't done.Please resolve this issue.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.