[Resolved]  Tata Indicom — activation of caller tune without pressing the * button

TATA Indicom — Cutting of Charges without request & Permission

Sir,
i m tata indicom user,
my cell No is [protected]
sir on 07/01/08 they cut hello tunes charges without my request and on 09/01/08 they again cut hello tunes charges.
sir u can investigate it that i never request to apply hello tune in my No.
i complained in thier customer care department but they refuse my complain,
sir this is the case of Mental Haressment,
plz do the needful.

i have voice chat.but i am no want this.

Dear sir,

please de-activate my caller tune from my cell. My cell no is [protected]. this caller tune has been activated at my cell, without my permission.

Please, refund my caller tune money to me.

thanks

Regards
LOKESH KUMAR
Contact No-[protected], [protected]

TATA Indicom — ACTIVATING CALLER TUNE WITHOUT MY PERMISSION AND CUTTING THE BALANCE

I M USING TATA INDICOM MOBILE AND MY NUMBER IS [protected].
I M USING THIS NUMBER FROM PAST 4 TO 5 YEARS.
MY COMPLAINT IS THAT I HAVE NOT SUBSCRIBE FOR THE CALLER TUNE EVEN THEN THE COMPANY HAS AUTOMATICALLY ACTIVATED THE CALLER TUNE TO MY NUMBER THAT IS [protected] AND CHARGE MY ACCOUNT WITH RS. 40.
WHEN I TALK TO THE CUSTOMER CARE THEY SAID THAT THEY CAN'T REFUND MY MONEY AND RS 40 IS ALREADY CHARGED FROM MY ACCOUNT WHICH CAN NOT BE REFUNDED.

SO I REQUEST YOU TO PLEASE HELP ME IN THIS CASE AND HELP ME TO GET MY MONEY REFUNDED.

THANKS AND REGARDS
SHILPI JAIN

Tata Indicom is fraud and company full of thieves. My mother is
using a tata indicom phone and all of a sudden some random
callertune got activated and 40/- were deducted from prepaid account. Complaints were registered several times, no response from customer service at
all. Finally I searched google and found a way to contact Nodal Officer. Got a
call saying that the caller tune was activated by replying to an specific SMS. My mother does not know anything other than making a call or answering a call !!! They would not be able to refund the amount back.

I am fed up, willing to go to consumer court, complaining to TRAI, for harassment. I want to return the handset and get my money back that I paid for handset plus the remaining amount in prepaid account.

Dear Sir/Madam

My TATA INDICOM no is [protected]
Dialer Tone Is activated itself and charges regarding the same is deducted from my balance.So, kindly refund my balance as soon as possible