Tata Indicom Complaints & Reviews

To
The Consumer Forum




Sir,

Sub: “Customer Harassment by Customer Care Executive of Tata
Indicom Broadband internet service and not solving problem ”

I Anindya Sengupta is using Tata Indicom Broad Band Service from 4th april 2007. The service was renewed on 31st October 2008 ( Service Name --- prepaid unlimited power on & on 6 months 256...

i had puchased a new mobile of tata indicom, with this mobile i received 1000 free minutes promotional balance, i have not used this promotional balance, but now balance not showing in my account, i talked to customer care executice he told me that promotional balance has gone due to withdrawal of sim from mobile phone, but i have not withdrawn sim from mobile phone, and i have not used this promotional balance also, i purchased this mobile...

i have activated my do not disturb service on 18 feb 2009 but still i am receving call for offers and many more. i make 3 complaint to tata nodel officer and applet othority also but no one is answering my no is[protected]...

we have no use of internet from know onward. please disconnect my net connection...

Sir,
I had purchase a Tata Indicom prepaid set last year of phone no. [protected] and was converted to life time plan. It was working fine till April 2009 after which it stopped working i.e. neither Outgoing Calls were going nor Incoming Calls were being received. At first I was recommended that the problem may be due to some hardware fault of phone device which I got thoroughly checked by the authorized service outlet and they concluded...

I had registered a complaint (no. 6590412) on 3.8.2008 for the non-functioning of my TataIndicom Broadband connection. The matter was not attended to and another complaint was lodged on 6.8.2008. I was told that there was a problem on their server. Due to some previous engagemets I was out of town
from 08.08.2008 to 06.09.2008.The matter was not resolved when I checked on 07.09.08 and I lodged another complaint (no. 6972652) on 07.09.2008...

Dear Sir/Mam,
I am M.Kesava Rao from Srikakulam ( A P ).I am using Tata Indicom Prepaid service for the last two years.My mobile number is [protected]. On 10/05/2009, i recieved a message from tata indicom.The message is (Make all STD calls @ 1 Re, Local T2T @ 10 paise, other local mobile @ 50 paise with just Rs 69, for 30 days, To Njoy this STV Rs 69 just sms "PowerPlus" to 12524).On 24/05/2009 i have recharged my phone...

This is the mail I have just sent the company...
TO TATA INDICOM

2 WEEKS AGO YOUR FIELD SALESMAN MR.VINOD ( MOB.-[protected] ) VISITED MY HOUSE IN PANJIM GOA AND OFFERRED TO INSTALL A BROADBAND CONNECTION IN 3 DAYS.

AFTER STUDYING THE BROCHURE AND DIFFERRENT TARIFF PLANS WE CHOSE THE PLAN WE WANTED, FILLED IN THE FORM[protected] AND I GAVE THEM A CHEQUE No.348309 IN FAVOUR OF TTML FROM MY ACCOUNT IN CORPORATION...

This is a most fradulent case coming up from the company Tata Indicom.
I've purchased Photon + (My account no.[protected] for Rs 3, 500 and have opted for the monthly rental plan of Rs 1100 and upto 10 GB of limited download. The real problem started when I was shocked to see the bill amount of Rs 2332/- for the month of May, despite not downloading upto 10 GB. And without prior information they have barred my internet services...

sir,
the tata indicom number [protected] is disturbing me . so i want to know the detail and address of this number...

Dear Sir,

We have use VSNL Mail Since 9 Year, & pay Bill Amount on or before Due Date from our Credit Card.

However, we regret to inform you that VSN Excutive have swept following amount from our Credit Card without any intimation to us:

Date Reference No. Amount
02/03/2009 [protected] 4751.92
23/03/2009 [protected] 4920.46
08/04/2009 [protected] 1000.00
11/04/2009...

With Deep Grief and Painful Heart I am bound to write such letter to you.
I am a user of two prepaid, two post paid, Photon and Two USB Internet of your reputed brand.
Since last couple of days my marketing Head Mr. Vikrant Ragav was facing some problem with PHOTON.
We complaint regarding this and we received a call from [protected] on 19th May 2009 asking us to come to Tata Indicom office, Situated at F FORT Building,...

Hai,

This is M.Ramlal Yadav bearing the Tata no [protected]. According to my Postpaid connection i am in 'Cmo New Tata Platinum Plan '. As said by your Executive Mr.HABIB ([protected]) from the monthly rental of Rs 350/- i will be charged 50ps per call from starting i.e, with 350Rs i can talk upto 700 minutes. But i have been charged Rs1/- from starting upto 350 minutes i.e, i can use only 350 minutes for 350Rs....

Dear Sir,

I am Romesh Pillay working in a firm named Sprouts Associates. I have called up to Tata Indicom broadband on their no. 60607070 & requested for installing the broadband in the firms name, at that time they have taken my request & given the reference numbers for future follow-ups i.e. 1823544 & 1823548 and told that someone will visit and install the broadband.

On 11th May2009, Mr. Srinivas...

Respected Sir,
I really feeling very sad to says that your customer care ‘s executive don’t talk properly with customer. Actually last night dated 14/05/2009 I was set one welcome tune, the song which I requested to set was not correct, your executive give me a wrong welcome tune code.
You please replace the song which you set last night with the song “ miscall mara taru kiss debhi ka ho” instead of...

I purchased a mobile handset online from Tata Indicom's website and made the payment online though my credit card on April 28, 2009. They committed online that the handset will be delivered within 3 working days. Its been more than 15 days since then and still I have nit received my shipment. There is no contact number given on the website for checking about my shipment. So, I called up their customer care (No.[protected] and their...

I am facing serious issue regarding Tata indicom network availability in my building. i am living on 2nd floor and in my mobile there is always no service displayed. i purchased tata indicom for its brand name TATA, but the signals in tata indicom are always in TATA (bye bye) mode. They advertise for advanced digital network but i say "jab signal hi nahin to kaisa digital aur kaisa analog".

it is worst in its network...

dear sir

my no is [protected]

maine 20-25 days before ichoose.in se v data card 2700 hundred main purchage kiya tha
apke site pe only usb and vdata card ka option avalable hai jabki vdata card Lshape aur jo avalable hai main
market main avalable hai
apke pass jo tha bhej diya but mere labtop main set nahi hua maine apke pass customer care main comp.
kiya ans.aya "apne purchage...

TO WHOMSOEVER THIS MAY CONCERN

I was using the Tata Indicom's service until Dec 2008. These were my numbers - [protected] and [protected]. A mail was sent to Tata Indicom on Jan 27, 2009 asking them to disconnect the lines. a altter and final receipt was attached along with this mail. I even got a call from some executive who tried hard convincing me to continue with the lines but I refused to oblige. He finally agreed to...

I have been using TataidicomBroadband connection (128kbps unlimited postpaid) for last 2 yrs. Of late I have found that though the net connection is connected but there is no trasfer of data ( i.e. the connection is not working at all) most of the time. It gets connected after few hrs automatically & gets disconected suddenly. Even the real speed which i am getting is also very low in comparison to the original speed I am supposed to...