Tata Indicom — fraud connections

TATA Indicom — fraud in data card modem

I purchased a modem, details as per attatched sheet, from your Fort centre.

This modem gave me trouble in accessing web and we contacted your
centre. A service representative was despatched to our residence whose
recommendation was to get this unit to be checked at your authorised
service centre. we carried it to mDR service centre in Chembur on
7/1/09. On 17/1/09 we were returned the modem with various remarks,
one says USB modem faulty motherboard.

I am attatching the report alongwith.

It is since then that I have been to the service centre thrice and
been denied a DO, this being on the recommendations of your centre
and nodal office.

I fail to understand your intentions.

I have been without a modem for last 3 months which has caused me
terrible harassment and unfortunate exposure to your pathetic service
committments owing to your non functional centres.

When I Called the nodal officer I was directed to thier juniors ONLY
and on one specific day, when I called last, I was routed through 4
different nos before I landed back in nodal officer office . In each
case I went through the tiring and useless rigmorale of explaining my
story and details. I wonder if you ever evaluate your service networks
responsiveness to customer.

I require immediate correction

I need immediate replacement of working modem.
deletion of all charges levied to me since December
elasped period not to count in warranrty since the date of complaint

I reserve my rights now as a customer to take appropriate action on
having supplied me a defective modem, causing huge inconveninence and
losses, and being grossly unethical in customer service.

Regards

Vivek Shrivastava
data card [protected]

TataIndicom — fraud

i didnot ask him for any sms servise and they subscribed it on my number without my consent and charged 49rs. from my balance. they r fraud. how can they do it without my orders. now they r not returning my balance. they dont hav any information also regarding this. please help me.

TATA Indicom — fraud with customers

i have purchased photon wizz acc no[protected] and opted for the unlimited usage plan. i was not satisfied with the service of tata. i did not received any bill on time so i decided to close my account. i waz asked to pay 1000 rs to clear my due. i paid the amount and waz told dat my accont will b closed from dat date.but now i have been receiving the call from tata asking me to pay the further amount of 1500.i have not use dat number ever since n m not liable to pay dat amount.its really shoking dat big company like tata also does such kind of fraud with consumers.in future if i continue to receive any call from tata asking me to pay the amount for which i m not liable den i am going to lodge a complaint in consumer forum.

Dear Customer,

Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO