[Resolved]  Tata Indicom Postpaid Connection — my tata indicom connection is not active in 45 days.

To

The Customer Care Manager,

TATA INDICOM



Dear Sir/ Madam,



I took a corporate landline postpaid connection of TATA INDICOM on the month of Feb’ 08 (033 –[protected]. The executive of TATA INDICOM asked me to give a cancel cheque to facilitate ECS system and I gave him a cancel cheque but later I have found that neither TATA INDICOM sent me not even a single bill since last three months nor any monthly bill is auto debited from my bank account. I have spoken to TATA INDICOM customer care several times regarding this issue and each and every time the customer care executives asked me to pay the bill by cash or cheque because as per their version the ECS system has not activated due to non submission of the ECS activation form. I have requested them several times to send a collection executive to collect my bill but they told me that it is not possible for them to collect any bill which is less that Rs. 1000. In the mean time I was very shocked that TATA INDICOM has deactivated my outgoing call facility without any prior notice. Then surprisingly one lady of collection department of TATA INDICOM called me up and asked me to pay the bill by cash or cheque. She also told me that she is ready to send a collection executive to collect my bill. I told her that my outstanding bill is only 297/- not 1000/- and then she told me that no problem madam. I have also informed that lady that I shall not going to pay any late payment charges of Rs. 50 as because I have never received any monthly bill from TATA INDICOM. Then the lady told me to pay Rs. 297 – Rs. 50 = Rs. 247. At the very next day I have cleared my all outstanding bills to one collection executive whose name is Mr. Dilip Bhattacharya and I have also received a sms from TATA INDICOM in my landline that they have received the payment of Rs. 247.



Surprisingly I have received a monthly outstanding bill of Rs. 594 on 28-4-08 which includes my previous dues of 297 which I have already paid plus current outstanding. At the very next day I am very shocked to see that Rs. 594 is already auto debited from my bank account. I called up that collection lady who told me that the ECS system is not at all activated and who insist me to pay the above mentioned amount but still my issue is not yet resolved by them.



This is the actual fact that why I am going to close the ESC system.



Please look into the matter and do the needful otherwise I shall take necessary action against you people and further if this amount is not credited immediately in my account then I shall going to stop all the payments of TATA INDICOM.



And also I want a written explanation / apology from you guys regarding this issue.



Best regards



Jayati Ghorai Bhattacharya

Landline –[protected]

Mobile - [protected]

sir,
i received a call from tata indicom customer care(postpaid department).they told me to purchase a postpaid connection as they were provide a cheap plan.so i agreed.their agent came to me, i filled the form and gave them 600 rs and he gave me a connection.but afer that they did not activate my no.and now they are not going to refund my money also.i am calling them again and again but the contact person tells me that they will not refund my money, and also using abusing language.
the name of that employee is MUSKAAN.and her no.is [protected] and [protected].
please help me.
thanking you.
mayank garg.
ghaziabad.
no.[protected].

Dear Sir,
I goat call from Tata indicom call Centre and they told me that my pree Paid conection will convert into post paid. 15/01/2009 I meat one of your Executive"Nafisa Aktar" at your 35, Park street, Kolkata- 700 016, Ph: 65551437/6555 1438, to convert my connection She has taken Rs.500/- as caution mmoney, "without any riceipt", Passport size photograph, Xerox copy of my Photo IdentityIdentity proof and Xerox Copy of my Professional Identity card(Press Card), after all, sign on a from. So many times after meat with her my Varification is over on 20th Jan, 2009 by Mr. Abhijit one of your executive. Im a press reporter (TV), I have an urgancy, till I did nt get any result frm your side. Pls convert my connection frm pre to Post Ph. [protected] (Plan Rs.150pm),
After giving all documents and money, why shall I suffer this? If You unable to do this pls confairm me and give one appionment at Kolkata I want to take one Intrrviw in frnt of my TV camera, that what is our fault aftar taking money and produce all tha documents why shall we suffer every day.

Thanking you
Abhijit Saha.

87/A (55) Rabindra Palli,
PO. Nonachandanpukur,
Barrackpore,
Kolkata- 700 122;
Ph. [protected], [protected], [protected].

i found that tataindicom is the most worst and cheater telecom company in india. i have submitted all the documents for change of ownership from my brother name to by name. after paying 1000 also they did not change my ownership. i request you all not take tataindicom connection. the tataindicom customercare will give you only pain and sufferings.

To
The Executive
Tata Indicom Customer Care

Dear Sir

I have stoped incoming & outgoing calls on my cell no. [protected] because i have lost my cell in somewhere on 13.02.2009. This no. is issued in the name of my company, so please issue the incoming & outgoing details from 13.02.09 to till date.

For any quaries please call on [protected] (M)


Thanks & Regards


Shailesh Kumar

gave me the no. of getting the details of my balance before the end of month how get day to day details.

Tata has worst Customer care, They sell their cards, numbers, handsets & then no resposibility..
No bosy will attend u, u cannot ask anyone, no refunds, they are the worst service provider..

Actially TRAI is also doing partiality, why dont a person can migrate to any other service provider till now although TRAI has ordered that anyone can migrate to any service provider .

Tata is having good schemes but worst network and customercare..

no clearity nothing all fake.. Rattan TAta Hai hai.

Dear Sir,
You have a very cheap service center in Bikaner I have a problem in my cdma haier mobile Model No.D1200 Blue FC. In this set when I insert a new tata sim then my hand set not working. When I call on any mobile then after some time I receive a message call failed. I try on every type connection TATA, Airtel, BSNL and Reliance etc. Then I go to solve my problem then the tell me that We think this problem creat due to software so we update your mobile software but we donot take any risk if you mobile dead in this process then its your responsibilty we donot take any risk. Then they update my mobile software but my mobile is safe but I have same problem then tell me very cheap word that please you forget this handset and because we cannot solve your mobile problem. whenever in this same mobile I use some time before my tata sim in very good condition.

Please guide what can I do so I solve my mobile problem. I am student and I buy tata mobile because I hear good response of you company service.

Mool Chand Vyas
Mob-[protected]

Dear Sir,
You have a very cheap service center in Bikaner I have a problem in my cdma haier mobile Model No.D1200 Blue FC. In this set when I insert a new tata sim then my hand set not working. When I call on any mobile then after some time I receive a message call failed. I try on every type connection TATA, Airtel, BSNL and Reliance etc. Then I go to solve my problem then the tell me that We think this problem creat due to software so we update your mobile software but we donot take any risk if you mobile dead in this process then its your responsibilty we donot take any risk. Then they update my mobile software but my mobile is safe but I have same problem then tell me very cheap word that please you forget this handset and because we cannot solve your mobile problem. whenever in this same mobile I use some time before my tata sim in very good condition.

Please guide what can I do so I solve my mobile problem. I am student and I buy tata mobile because I hear good response of you company service.

Mool Chand Vyas
Mob-[protected]

tata post paid conection — post paid conection

Sir,

I received a call form TATA TELE SERVISE LTD. He suggested me a post paid plan for 300/Rs. per month. I am already TATA costumer for prepaid. He told me I have paid a 500/Rs. advance for security and pain card photocopy & Ration card photocopy. I gave him 500/RS check & all documents on Sunday Date[protected]. He told me your connection transfer prepaid to post paid in 2&3 days but till now did not change my connection and he doses not receive my phone. His personal mobile number is [protected]. What should I do now? Can you help me please? I afraid because my personal ID his hand. This time his not attend my phone. I am very confused. Please help me.

Thanks,

Sourav soni
My number is [protected]

Sir,

I received a call form TATA TELE SERVISE LTD. He suggested me a post paid plan for 300/Rs. per month. I am already TATA costumer for prepaid. He told me I have paid a 500/Rs. advance for security and pain card photocopy & Ration card photocopy. I gave him 500/RS check & all documents on Sunday Date[protected]. He told me your connection transfer prepaid to post paid in 2&3 days but till now did not change my connection and he doses not receive my phone. His personal mobile number is [protected]. What should I do now? Can you help me please? I afraid because my personal ID his hand. This time his not attend my phone. I am very confused. Please help me.

Thanks,

Sourav soni
My number is [protected]