Tata Indicom — Wrongly balance deduction

TATA Indicom — The company is deducted my Tata Phone balance wrongly.

This is to inform you that I have took a TaTa connection recently. I took a topup of Rs.325/- where Tata to Tata is free for 30 days on 3rd Dec 09.The company first gave me a wrong plan where everyday one rupee was getting deducted from my balance as I was told that I was on per call plan on enquiry from Tata customer care. After enquiry from Tata Indicom Cutomer Care I was advised for a topup of Rs.52/- so that my call rate gets 50paise per call and no amount(i.e.one rupee) gets deducted everyday. I came to know today i.e.18th Dec,09 that Tata have canceled my Tata to Tata Plan without informing me and started deducting my calls even for Tata to Tata. Kindly take strict action against them as they are harassing the people like this and making a fool of the common man.

TATA Indicom — Wrongly deducted balance

I did not ask for any Welcome Tune service to be added to my mobile phone yet the company or its executives added the services to my mobile phone and levied the charges for it. When i asked them to close the service and reverse the charges they refrained from doing so.

TATA Indicom — Where there is balance there is deduction

My mobile no. is [protected].In response to my complaint dated 23/08/2011 (Complain No.BAL[protected]), 27/08/2011 and[protected].

I partially thank Tata Indicom for crediting Rs.14.70 in my balance,as it is only a part of my deducted balance since the last 40 days or so.I am not begging for the rest deducted amount,but I want to draw the attention of the service provider that within hours of crediting the above balance they again debited Rs.5.00.If the system of debitting can't be controlled through their faulty database/software,I have a suggestion for them.That is, they should credit Rs.5.00 daily in my account.
Also I would like to mention regarding their failure to stop sms's like this "You have 51 FREE downloads left !Get Today's Top Picks:,."Which I am receiving for a long time and last received on[protected] at 10.07 AM.this is somehow connected with balance deduction.Although I didn't receive any such sms on 27th,28th &29th of August'2011.

Pls sir you give resolution me

Dear Mr.Anjum,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr.Anjum,

The VAS service has been deactivated also an amount of Rs. 23/- credited back to the account as goodwill.

Thanks and Regards,
Customer Care,
Tata DOCOMO