Tata Indicom Complaints & Reviews

This is Rounak bhatia with a tata walky no 6542173. I am a user of this walky since last 2.5 years. 1 year ago, i convereted my connection from post paid to pre paid plan. It was working smoothly but 2 months ago, my connection suddenly got disconnected. When i enquired the reason for the same in tata indicom centre, i was told that the connection has been disconnected due to non submission of documents.I was not given intimation through call or msg by the company. I am really troubled by this. So, i request you to look into the matter and resolve the matter.

ROUNAK BHATIA
Road no. 1, baikunth nagar,
Gurudwara road, Mango,
Jamshedpur, Jharkhand-831012

I take a PORT of phone no [protected] dolfin with tata ,I get sim card ,but i unable to start the same because it can ony use in cdma it was useless for me sice i have gsm mobil.it was told by tata executive to me that this sim can be use in any phone.i send a number of mails and contact personnalybut no result.finally i take a new sim of idea .due to all this i need to inform a no of my clints and others to inform that my new no is this.
today i get a call fro court that you have charged of not paying bill .
since its a time consuming work so today while i have no money in my pocket but after borrow from someone i deposit.
now i want to get reverse the money with a high pannalty on tata.
kuldeep gupta [protected]
551/55 faridabad

I am chander prakash and i am user of tata indicom service provider my no in [protected]. I am too fedup with unwanted servicess i was stoped many timess unwanted services like caller tune & cricket live etc.. but they are restart again and again... and cut my account balance many times. so please give me a sloution i dont want these kind of servies...

Dear Sir,

I have had a connection of Tata photon for last 2 years. Number of my Tata photon device is [protected]. But, I requested the company to put my device in safe custody around six months back. Therefore, according to the policy, there should not have been any billing for my connection henceforth .But, they have been sending me monthly bills continuously .Six months after the continuous battle of harassment, the company conceded with the idea of reducing all the extra fees and corrected the amount. Subsequently, as agreed upon the terms and conditions, I cleared all the dues as mentioned by the company. The company issued No Objection Certificate (NoC). The same is attached here. The company assured that there would be no further billing until the device gets activated for further use. But, adding to unprofessional and unethical practices, the company sent me bills that were settled earlier. This is an example of terrible customer service. Please take this issue seriously and resolve the same asap although I know that intangible mental harassment for last 6 months caused due to the same can never be compensated. Your action at the earliest is mostly appreciated and solicited for.

Regards
Surender Aggarwal
Tata Photon No : [protected]

Sir, Sir,
I would like to inform you that, I had booked the Tata Broadband connection on[protected], with a payment of four Months Advance rental by Ch.No.615599 Dated[protected] , on HDFC BANK LTD. for Rs.3309/=. I was promised that the above connection would be installed within three working days.
But I am so sorry to write you that after many many reminders, the above connection was installed on[protected] with Old and Used Equipments, and worked only for a few minutes in the presence of Service Engineer, with a very low speed. I was told by the Service Engineer to close the connection and reconnect it, but it is still not working. He told me that the setting would be done from the server and my connection would be working normally in a day or two. Also I was not provided any Username and Password at the time of Installing the connection.

I keep reminding them for providing me the Broadband service, and finally their Service Engineer visited our premises on[protected] and restored the service by changing some old equipments installed earlier. I never Imagine such a BAD SERVICE by Tata.

I have asked the installation person to make installation report on[protected], but he replied that I dont have papers to make it. I again sent a mail to Tata Customer Care to Please look into the matter and let me insured that the Charges for My Broadband connection would be applicable fron[protected] onwards. But I was told that my connection is being used by some one else since[protected].
The above connection was not working as I was promised as the speed was slow and it has problem in connecting, and finally stopped working on[protected].
I made a complaint to Tata Customer care on[protected], but no action was taken. I keep waiting for 15 days, but received no response from Tata is received.
And finally on[protected], I sent a mail to Tata Customer Care which read as :

“I would like to inform you that My connection of Tata Broadband is not working.
In this connection I had sent you a mail, and I had received a call from customer care and I was told that some one would visit my address to check the connection, but nobody has turned up to check the above connection.
I would like to request you to please disconnect the above connection and refund the balance amount immediately on receipt of this mail and oblige.
I am not satisfied with the services please note.”

After that no refund is received by me nor any bill is received.
Now on[protected], I have received a Legal Notice through their Advocate to clear the Balance dues of Rs.855/= along with Notice fees of Rs.500/=.
Please look into the matter and oblige.

Thanking You
Masood Kashif

2428, Tilak Bazar
Khari Baoli,
Delhi - 110006.

Dear Listener,

I have a TATA INDICOM WALKY connection[protected],but i am extremely disappointed about what they are doing since last couple of months.In the month of August and September they charged 50 rupees respectively after i recharged.when i had a talk with them they refused my complain to say that i might activate some of their service packages.I asked for the proof they failed to show.Lastly one of their agents committed me to return my balance back.But the day has not come yet.It's not all about my 100 rupees why this will happen even it is one rupee or its with any common customer like us.Hope this forum will show some light.

Thanks,
Chandan Talukdar

[protected]

I WANT TO BLOCK MY SIM RIGHT NOW [protected].THIS IS MY NO. GIVING ME BLOCK NO.

FROM: [protected] {CHANDIGARH}

TO: TATA INDICOM CDMA

SUBJECT: OMH SIM REQUIRMENT

SIR,

I am using TATA INDICOM CDMA prepaid No. [protected] in Chandigarh City. I purchased a Samsung Galaxy CDMA Young SCH I509 handset on 07.09.2012 .But internet facilities is not working on it, when I asked the retailer then he told me that OMH SIM is compulsory for it.
I asked all the TATA INDICOM showrooms & customer care centre in Chandigarh & near the Chandigarh for OMH SIM, but they refused me that they have no stock of OMH SIM. It becomes a big problem to me that my Office work is also suffering from this.
Please do needful as early as possible & give me a positive feedback.

“Your early action in this matter will highly be appreciated.”

Thanks & regards,
Shashi kumar
[protected], [protected]
H.NO. 822
Sector 56, Chandigarh.

Office Address:
Allena Auto industries Pvt. Ltd.
Accounts Dept., C-116, Indl. Area phase-7, mohali

Tata Photon number: [protected] Account number:[protected]

This is regarding the payment of my Tata Photon internet bill. I paid my Tata photon Internet bill 3 months back just before disconnection of my Tata connection. I am still sent repeated emails with payment reminders. I also sent proof of the bill payment to "[protected]@tatadocomo.com. Despite sending them proof of this bill payment(Bank transfer details), I was sent a legal notice for outstanding bill payment.

I tried contacting the team repeatedly via docket numbers[protected] and[protected], but there all they do is create a new docket number and close the old docket number to buy time.

I am extremely frustrated with this shabby customer treatment by Tata Indicom. Please take due action to resolve this asap.

Thanks.

Regards, Rishi

I am using USB modem ( CDMA- 1x) , for internet since last 6.5 years and my Tataindicom number is –[protected]

But when I am using the modem for internet connection showing Error-628 , I am already inform about the customer care several times , but till now nobody can response.

This is Prateek from Chennai. I have been using Tata indicom Number from more than a year.
Few months back I activated one data plan of Rs.43.00.
However I got charged up some 19000 plus which is absolutely wrong.
I have called @ 121 more than 20 times, but didn’t get any positive response.
I have also sent email to KK Sarathy from Appellate Authority for Tata Teleservices Limited and Tata Teleservices, but he said that the charges are absolutely correct, which is not right because i have proof; the message which we get every month that i was using data plan of Rs.43
Also they said that I have downloaded some 30GB of data, however my mobile is not capable of downloading data of 30GB.

Name: Prateek Dubey
Tata Mobile No:[protected]
Tata Indicom Bill No: [protected]
Account Number:[protected]

Address: C304, Sandal Block, Prince Green woods Appt. Atthipet Road,Ambattur,Chennai, Tamil Nadu-600094

Please find the attached picture of MSG which i got from tata regarding my data plan.

Sir,
i used tataindicom photon in[protected]and submitted all bills.my last bill Rs1100 sumthing was cleared in nov 2010 after two years one call is comming from suchna aayog that u do not pay tata bill amount 1300 and he say the case may be large in court so i pay online again Rs. 1300 to him . sir tata indicom office representative Mr. Gopal Mr. Anurag Shukla & Mr.Suresh which was working in lalbanglow ,kanpur branch .all pesonals are change mobile no. and companycutmer service centre closed .
sir kindly notice my problem so others not face it.
thanks

I am sunil bansal resident of RZ-246, Karan Vihar, Kirari suleman nagar, Sultanpuri, New Delhi-110086. My tata indicom no. is [protected] the user of tata indicom landline since past two year. our handset does not work properly since then.plz..take apropriate step..

Automatic activation o[censored]nnecessary packs
I am a customer of Tata Docomo. My mobile No. is [protected] (delhi). It is very difficult to contact their customer care. This company has activated a Parde ke peeche pack and deducted Rs.30/- from my balance. I received their message only today - 9.8.12 and[protected]. This they have done without my consent. They have automatically activated the pack. I have not activated this pack. I could not get their customer care to deactivate this pack. Earlier also, this company has activated a pack and deducted Rs.30/- from my balance. Once I have told them to stop sending all company messages/packs. Could you help me to get back my balance ? they are not crediting my money back..-/////

We are receiving calls not explaining anything and narrating that there is a case in Delhi district court on me. According to me there should not be any case in my name.
Upon checking websites I have found people getting calls from TATA Indicom collection agents stating that they are calling from Delhi Court and to contact some advocate.

On 13/1/2011 I have given a letter to disconnect my TATA phone with immediate effect for that I have the acknowledgement of the company with all dues cleared up to date.

Let me know if you have faced such problems. If yes then let me know the further proceedings if any.

Dear All,

My self Amit Kumar i had taken a prepaid connection of tata indicome in year 2011 cell no is [protected] this connection had taken in meerut up then after suddenly i have transfered in Gurgaon so i use this no sometime and have this no only for incoming only becasue of get in touch with my old friends and given the new no. so i recharged this no with minimum amount but now this no.is not working i dont know what's the problem is why this no is not working i had given this no to my old friend so i want to use this no so please help me out & resolve the issue and also confirm me may this no will transfered to Gurgaon (without roaming). If you want to know more then pls call me on [protected] or mail me [protected]@gmail.com

Regards,
Amit Kr

My bill for this month is 878.74(this amount is incorrect see the
complaints I made this month for the reasons, the complaints were closed
without any action) and I am asked to pay 879.
The website does not support payment in paisa/decimals(878.74).
I am loosing 24 paise.

My Last month bill was 869.67 and I had to Pay 870.
my loss = 33 paise

considering I am a 3 yr old customer total loss to me = 33 paise * 36 =
11.88 rupees

what if we calculate this on all customer base ( ~lakhs/crores o[censored]sers )
= how much rupees customers loose?

Summary/ Action items for Tata indicom:
See the complaints by me which were closed without any actions and take
appropriate action, I will keep paying as per my old plan till the issues
are resolved.

Adjust the round-off error in next bill.


Thanks

OMH SIM NOT AVAILABLE
Hello, I am VIKAS GUPTA. I have purchased a OMH based CDMA mobile phone, Samsung DUOS i589 only for using INTERNET on my TATA INDICOM number. But the OMH Sim card required to enjoy such data facilities are not available with the Tata Indicom shops here.In last two months i have visited many TATA STORE in delhi..Such as ASHOK VIHAR,,KAMLA NAGAR,,CANNAUGHT PLACE,,NETAJI SUBHASH PLACE,,
But everywhere i got one answer "OMH SIM IS NOT AVAILABLE".
Only one store in WEST PATEL NGR having OMH sim but they demanding 300 Rs for the sim..when i told him the cost of sim is only 99 Rs he refused to give me..so please help me i m getting frustrated...PLZZZZZZZZ help me...

MY CONTACT NO..
[protected]

Hello,

I want to share with everyone an absolutely frustrating and disappointing service from tataindicom. I have had a prepaid connection since last 3-4 years with tataindicom. I even recharge my phone at least 5 times a month. However since 1 week am not able to make calls neither receive calls, whenever someone dials my number they get the message "please check the number you have dialed". I called up their customer service and after a wait of 10 minutes on two occasions finally got connected. The guy on the phone refused to help and hung up saying she can't access my account and it has been permanently disconnected and I should contact the tataindicom outlet. Is this the sort of service tataindiccom gives to its customers? I went to the ahmedabad, shivranjani outlet the customer exe says : sir this number is not in our database and you will not get this number in prepaid you can get this in postpaid???? disappointing at this stage and it being my primary contact number I said please check and let me know if I can get the same number in postpaid after asking me the number again & again the executive finally said "sir sorry this number is not available and its not in our database". I really don't understand what kind of services is this?

nobody has been able to make me understand how can my account be deleted or permanently disconnected when I was using this number since 3-4 years.

Can anyone address this issue and make me explain???

Thanks,
Sujit nair

plz provide 3 months calls list. [protected]