Tata Motors Complaints & Reviews

If you have any issues with them, first check with your bank. Check was there any instance of cheque bounce.If there was any bounce, it is a severe offense legally. But still TMF wont care much about that other than the heavy penalty. You can easily verify that by checking with the bank. If there was not any bounce, you have to contact the TMF manager at your place and a copy of the complaint to RBI ombudsman.
http://www.rbi.org.in/commonman/English/Scripts/AgainstBankFAQs.aspx

I am not able to get any information from your finance office, I have loan a/c no.[protected] at Bellary, Karnataka

dear sir
My car no AP22TV 1233, I went to the AutoFin Service centre at Bowenpally, Secundrabad.
on[protected]. He take amount for engeen freshing Rs. 666. But He do not do this Engeen Freshing Please take action and reurn me my amount. Heavy irresponsibility in your mechanics and workers. Please take action Subbarao Manager is alst very irresponsble worker please take action againest him.

insurance

I am not satisfied tata motor after the purchased the car.

TATA — ARROGANT STAFF & NO RESPONSE TO MY COMPLAINTS

I Am Fed Up Of The Staff Services.

Every Time I Visit I Am Never Satisfied.

The Indicator Assembly Of My Car Is Checked By Mechanics Which Is Having Some Defect And They Told Me That It Will Be Replaced Soon.

Its Almost A Month Now And Your People Are Saying That The Part Is Not Available.

I Am Not Responsible For That And I Want Feedback On The Same Immediately.


Kindly, Give Me Immediate Feedback On The Same.

Thank You
Jogender Pal Sareen
[protected]

tata indigo tdi lx — poor servicing

I have a Tata indigo lx car, diesel version.
I gave it for a regular servicing on 22/05/2009 at FORTUNE MOTORS, NAVI MUMBAI. On 30/05/2009, on my way to Dombivali my car had a complete breakdown and it stopped working. I called the helpline number of FORTUNE MOTORS and they said because your car is not under warranty we cannot do anything.
I took my car to KRISHNA MOTORS, DOMBIVALI. I got the car fixed.
Then on 20/06/2009 I noticed that the lower beam of the headlight was not working so I took an appointment with FORTUNE MOTORS, NAVI MUMBAI for 26/06/09.
I took the car to FORTUNE MOTORS, NAVI MUMBAI on 26/06/09.
The problem they said was “ As the alternator was getting overcharged it was causing the bulbs to fuse.”
On 26/06/2009 I got the car fixed from FORTUNE MOTORS, NAVI MUMBAI . According to them the car was working properly and there were no issues with the car. My car was not used for the next two days.
Then I was going to Ahmednagar on 29/06/09 and again my car had a complete breakdown.
I got the car fixed at HUNDEKARI MOTOTRS LTD, Ahmednagar.
According to M/s HUNDEKARI MOTORS, as the battery was getting overcharged it got completely damaged. This was a problem that I had supposedly got fixed from FORTUNE MOTORS, NAVI MUMBAI.
All in all after I got my car serviced from FORTUNE MOTORS on 22/05/09, I had to spend Rs. 13, 262/- on my car because of their complacency and inefficiency.
I brought up the matter with their customer relationship manager Mr. Amitava Sengupta.
But he said it is not our fault, my cars battery was faulty.
Now can you please explain me how, only after I get my car serviced from FORTUNE MOTORS, NAVI MUMBAI does the problems starts appearing.
On most other occasions their service is fine but the trademark of a good company is that they admit to their mistakes and correct it, instead of flatly denying any wrongdoing, & this seems to be totally missing in your case.

The details of my car are enclosed below:


Enclosure:
Registration No: MH 06 AN 3792
Tata INDIGO lx Tdi
Colour-Black

Dear Sirs,
I'm the owner of a commercial vehicle ( bus ) whose registration No. is KL 7 BK - 8163, which is operating in Cochin, Kerala State, as a private bus adhereing to public service. I have purchased the vehicle from M/S Popular Mega Motors, Padhalam, Cochin, Kerala State.
The vehicle was purchased in February 2009. Soon after that I have been facing the below mentioned problems, for which I have been taking my vehicle to M/S Popular Mega Motors:

1. Alternator bracket always breaks,
2. the mileage prescribed by the company is never received and is very low,
3. when I went to the company with the vehicle they used to repair it and assure me saying that henceforth it will not recurr and that the mileage will increase henceforth,
4. but to my dismay the problem is yet to be rectified because I'm still facing the above mentioned problems as of date and have taken the vehicle to the workshop 12 times from the date of purchase to as of date, which is a merely 7 months period. BUT ALL IN VAIN.
5. I'm taking my vehicle for service as per the service schedule, reporting the regularly the above mentioned problems, but probably to deaf ears.

You all should be able to realise the loss that I have been incurring, which cannot be compensated.

Kindly fish me out of these troubled waters.

Thanking you,
yours sincerely,

SIYAD K A
[protected]

Sub:- Complaint angst tat motors dealer-hemant goyal motors pvt ltd patiala./ incompetent staff at regional office chd

Indigo lx tdi reg.no. dl 3cax-4773, purchased from mikrana engg pvt ltd, mathura road delhi. Selling dealer code-01180. date of purchase[protected].
As this vehicle is running in patiala so we get our 1st free service at 10000km on 10-12-08, from hemant goyal motors patiala.at that time either the free service coupons were kept or being misplaced by tata patiala dealer.
When I visited for next free service at 20000km, mr sharda / gulzar singh refused to entertain for free service and demanded rs750 .
Then I complain at your toll free no.on 14-05-09 vide complaint no-1-[protected].this complaint was duely attended and I got my car serviced at patiala. At that time I reminded your dealer that I should not be harrased at next free service at 30000km.
They assured me that I shall not be harrased in future. But when on 8th oct’09 I contacted mr gulzar singh of hemant goyal motors he again refused. I complaint at toll free no-on 08-10-09 vide complaint no 1-[protected], I was being assured by toll free no attendant that iwill get reply with in 48 hours. But to my great surprise I could not get any reply from tata motors.again on 10-10-09 I reminded at toll free no, they told me that my complaint is registered with them, they further can do nothing if customer has not recd any reply, .they give me Ph.no of chd branch .i call at[protected], mr himanshu speak I convey my problem, he told me to contact mr sumit arora at m[protected], he further told me that he will not pick my phone as he is busy in -some meeting with the same dealer. Nothing happened on 11th, 12th. Then on 12th I contacted mr sumit, he told me to remind him on 13th, I did so but he says concerned person is mr saket and he is not approachable, so he can do nothing.. so pl tell me where should I go, had I done any mistake by purchasing your car, there is no benefit in spending amount in advertisement, when your costomer is not satisfied with after sale service, what is the idea of having such highly paid staff when they are not capable to solve customer problem, today is the 6th day after coplaint, you can easily judge your speed of solving customer greivences.

i gave my car tata indigo at 10 am to shrinathji moters for service and was promissed to deliver by 6pm. but we are calling since 2pm but got no response. this is how they work.

I agree with you
Fortune Nerul is waste. Not sure why TATAs still have tie up with them. I myself complained lot to TATA on Fortune cars,

Ideally they should have informed you about your battery in the start only, why they waited for you to visit one more time?

Ritesh L

Dear, Siyad K A

We cant say exact millage of any vehicle, especially for commercial vehicle. For example fuel mileage history of tata motors cummins engine powered bus (KSRTC) the vehicle gives average mileage of 3.8 - a peak mileage of 4.5 kms / ltrs and least of 3.5. Also the alternator mounting bracket is not a regular complaint of the vehicle this may due to the excess vibration because of rough driving.
It is advisable to all the bus operators to give product related training for drivers so that he may get a picture of the vehicle ie how we get better millage, preventive maintenance etc

Regard
Karthik Raj

sir, i m purchasing tata garand apporx 1 yrs before.sundeny my car is accident in patna.i am giving the car to nearest service centre aastha motors in patna.pay for srvice 151000/rs .but your service centre does not satisfied me because he is repair all thing and take bill fr every thing .try to manage my parts.my car no is BR-21 6263

dear sir
i have purchased tata indica in feb 2010 . it has a problem in rear tyre setting out
i complained my dealer techno automobiles najafgarh. they demanded for checking the car. i did not pay and had a quarrel with them. they check the car and unable to redress my problem. they misbehaved with me. so i requsted to you help me in this matter.
thanking you
yours sincerely
sandeep dahiya
mob. [protected]
email: [protected]@ymail.com

Tata Indigo TDI — Poor repair and maintenance services of Tata Motors

I have a Tata Indigo TDI model 2008.CH04H4424The car has done 57000 Kms till now.In this span I am facing a problem when the 4/5gear gets stuck.The gear box of the car has been opned 5 times during this mileage though I have always serviced at Tata dealerships.The dealer does not have any technical help to identify the problem which is being attended to superfically by the dealership.Several complaints have been made to the Tata Motors but their is some audio problem there.They do not listen.How many times more they wil open the gearbox.5 times is alreadyy too much.I am sayng that if they cannot repair they should change the gear box.But no word from the manufacturer

My Car No. UP80 BU 3344, My Car petrol tank become leakge during driving by accedent. then I have sent our car to Siyaram Motors, Agra, after clearance of insurance & after completion of all formelty date to till date I have not got the my car Approximate 15 day. Deler say some fluid come out side & say with in a two day we will give your car but at the delevery time (given by him) again he asking two day, every time he say like that & 15 day over like that.
This complain I have alredy put by phone on castomer care & complain No. 1-[protected].
But till date I dont know when I gat my car. & Kindly also note down due to this resion, I have some loss my buisness.
So please note my complain & take necessary action for the same for get same car immediately.
Ramesh Bhaghel (mobile No. [protected]).

We purchased TATA ACE DICOR NA-BS-3 from Libra Automobile Ltd Hoshiarpur, Chassi No.-MAT 445402 CVK 86897 on 19 Sept 2012. Fuel Gauge Pump is not showing/working Since Aug-13. We contacted with dealer and they called to the showroom 19 Sep 13. The vehicle is under warranty. They told that pump gauge is not working and need to replace but at present pump is not available, so again they refitted the same on.While coming back to our native place the vehicle stop after 15 kms. After inspection of the vehicle we found that some oil is coming from engine where the pump is connected . we thought that may be loose connection so made tight & again resume our journey. But again vehicle stop after 3 Kms. Then we made a call to the agency they told that their mechanic is coming . When he came & told that fuel pump is connected reverse. So he connected in correct way & we came back to our place.By that we can imagine that what kind of service they are providing.Since then we have contacted so many time to dealer by phone and every time they are replying same that part is not available.we are really fed of complaining.

froud call letter

i have recived call leter from tata motors. i deposite the money at a/c no. [protected], asheesh bishnoee. how recover my money, pls tell me at [protected]@gmail.com

dear sir
i have purchased tata safari in 27 nov 2007.i m not satisfied the attitude of tata workshop employess, of roshan motors private ltd at malviya nagar, work shop employee said that tata company dont give spare parts
so i have no parts, go to market & purchased .they did not remove my vehicle problem, in warranty periods they not changed my defective parts of my vehicle . so sir plz take necessary action against this complaint, becoz its impact of image, trust of tata motors .
regards
rahul

Yes, I’m fully agreed with the above commands. i'm also bought a new car Tata indica vista from True Sai Works from karur. I'm really like the new model and gave the order for the same, but the day when i gave advance onwards, they gave lot of trouble to us. Even they didn't register the vehicle, we personally do that and no auxiliary items gave and whenever we asking the same they simply said we not yet receive the items. i can't even imagine the service how they will provide the future and regular services. My request to TATA MOTORS is don't lose your customer on behalf of these kind of stupid dealers.

Expecting good response from TATA Motors.

Thanks in Advance.

Tata Motors / Indica V2 DLG — Following up even till today but they never rectitied the manufacturing defects

Dear All,

I want to warn you of Tata Motors so that you don't go through the same pain that I am going through. This is an experience summary of what was done with me in their company owned showroom in corcorder motors Bangalore.

I purchased Tata Indica v2 DLG in Oct - 2005. After taking the delivery when I was going home I heard some strange noise from rear right hand side wheel. Immediately I went back and they said the back seat is loose and did something and asked me to take it back. I went 3 times in 2 weeks but they never accepted that this is a machnical problem. I met the General Manager of concorde motors who is supposed to be the whole sole of their india vice service centres and he assured me that it will be rectified. They kept the vehicle for 20 days and when I went to take the delivery there were scrathes in front and back bumpers of the vehicle along with the same noise. After fighting with them they accepted their mistake and and again kept the vehicle for 10 days. Finally after suffering for one month in rainy season of Bangalore I got the car with increased noise and scrathes. I went to them again and again in next 6 months and everytime they kept the vehicle for 4-5 days and gave me back with the same noise. All mechanics use to laugh at the pathetic condition of the customer. 6 Customer service managers changed in 1 year and everytime the story was asked to be narrated with no help. Tata motors boast on SAP implementation but they never enter any customer compliant in the system to avoid any proofs in future. Their managers say "Gaadi theek karana hai to 3 ghante wait baithiye, nahin to jaiye kahin se bhi karaiye".

My previous car was Maruti Zen that I used happily. The service centres were better than Tata motors to listen to the customer atleast and do something to resolve the problem.

If you are caught with Tata motors - you will be treated like a Taxi driver and nothing more. If you car is not developing any fault. You are fortunate.

Best of luck
Gaurav Gupta

Tata Motors — No Reply

TATA MOTORS ARE NOT REPLYING TO MY PHONE CALLS, MY RC CARD & INSURANCE IS WITHTHEM AND ITS ALMOST 1YEAR I DONT HAVE MY PAPERS WITH ME.

tata safari dicor 2.9 — no reply

i m jst asking about full payment to release my safari..bt there is no answer.i have bought safari on installment fro TML.nw wana pay full payment.plz plz tell me how much amount i have to pay.thanx

well...i m jst asking about the full payment of my tata safari dicor 2.9.i had bought my safari n loan from tml..there r almost 20 days passed that i m asking amount for full payment.i have make many calls bt there is no proper ans.wt is this.my hubby in usa.so its vry tough for me to visit again nd agian.my safari is owned by sr .balwant singh from rayya.plz plz give me correct iformation that hw much amount i have to pay for relese safari.thanx

tata motors/tata indigo cs ls dicor — non delivery of vehicle after 46 days of receiving purchase order

Sir, I am an Indian Air Force Officer and i booked a
car from tata motors through canteen stores department(csd) in sep 08 for
which i got the purchase order on 15 sep 08.
Since then i have been regularly contacting my dealer for tata in
coimbatore M/s Tafe Access Ltd regarding my car delivery but to my
disappointment they are not giving me any relevant information about my
car.Such is the state that they are not even picking my calls and even
tata customer care dept is indifferent to my grieviences. Whe I went
personally to the dealer I was given no attention at all and the manner in
which the sales executives were talking to me was anything but civilised
and not at all customer friendly. It is now 46 days since I got my
purchase order after full payment of money and still there seems to be no
respite to the harrassment caused by the tata employees to me and my
family. It is requested that this matter may be raised at appropriate
level and justice be done to me.
Consequences : 1. I have taken a loan of four lakhs to buy this car @10%
for which the recovery has already started since last month and i am still
not in possession of my car.

2. The mental harrassment caused by tata motors to me is irrepairable and
their customer care culture should be exposed to the public and all those
who are giving it a thought to be tata customers.

Manipal automobiles, Chennai — Poor Poor Customer Service

I am very sorry to complain about well reputed company(Tata Motors) who has choosen a worthless dealer (Manipal Auto.) for marketing their products in chennai.. where 100% very poor customer service.. is given to the Tata Cust.. I wonder whether its

" CUSTOMER SERVICE " or " CUSTOMER SHOULD SERVE US "

I order for a Indica Cab on the last week of aug' 08.. still now there is no clear answer for why the car has not been deleverd.. on the day of initial payment they executives told me that the car will be deleverd with in 7 days.. of time.. and when i went to their show room on the 7th day.. they told me that it will take.. another 3 days time to delever the car as there is a delay from the banking side.. and they told there will be verification will be done by the bank. within this 3 days of time.. and once we get the approval we will delever the car on the very next day.. So i came back.. and called them on the 3rd day the executive did pick up the call and didnt even have the curtesy to call me back... i would have call him for around 15 - 20 time.. but no answer or call back from their end. As i am working in a concern i busy for that whole week and i went on my week of.. he told me that the car car is ready and asked me to come and collect iton sunday.. i told him that there was no verification from the bank end.. then how its possible... to deliver the car.. the executive told me that through the internal communication i will get it done.. like this they kept me walking to their office for 2 months...

In this time period they told me different unbeliveable stories.. i kept hearing that was the only mistake i made.. because.. i want to start a business of my own thats why, i kept on noding my head.. Till the first two months.. they kept on saying different reasons and on the third month they told me that all thebanks have stopped their funds. So i asked them to cancel the car.. and asked them to give my money back.. on the last week october, but still now they havent given my money back.. and there is no reply when ever i call them.. as i am working i cant keep on going behind them for the money.

" Now neither Tata Motors or Manipal Auto. can give me back the time or money wasted "

I am very much SUPRISED how Tata Motors is not aware of this. I would kindly request Tata Motors to if have a regular check on their dealers.. So that the name and business of tata Motors does'nt go down and also i would request to give training for your dealers to how to provide " Customer Service and also asked them to speak the truth always what ever might be the reason.

Tata Motors — REGARDING SALES AND SERVICE ISSUES.

Dated:[protected].

Kind attn:

Mr.ratan tata-chairman of the group.
Mr.ravi pisharody, vpmarketing and sales.
Mr.krishnanan, vp(commercial), tata motors passenger division.

Respected sir,
We are the customer of TATA FAMILY. I have purchased more than six vehicles from Tata motors; recently we purchased two cars Tata- safari VX-4x4. And Tata-safari LX models,
I faced more problems in Service related issues. In dealerships and vehicles also.
Please short out the below issues immediately.

1) VECH REG.NO. : TN22BB4622
MODEL. : TATA SAFARI-LX.
CHASSIS NO. :403092HSZN12134.
ENGINE NO. :DICOR06HSZ884303.
DATE OF PUR. :[protected].
DEALER OF PUR. :MPL-CHENNAI.

PROBLEMS: THE ABOVE SAID VEHICLE STILL NOW, THEY NOT ISSUED THE WARRTANTY BOOK (FREE SERVICE BOOK.) EVEN THOUGH I ASKED REPEATEDLY .I AM NOT SATISFIED THEIR SERVICE-(MPL MOTORS-CHENNAI.) SO THAT I LEAVE IT IN VST MOTORS-CHENNAI, FOR SERVICE.
AND WHEN EVER I LEAVE THE VEHICLE FOR SERVICE THOSE NOT ACCEPTING THE FREE SERVICE AND WARRANTY OF MY VECHICLE.I ALSO PAY FOR THE SERVICE.

Recently- I LEAVE IT FOR SERVICE MORE THAN 15 DAYS AT VST MOTORS AT CHENNAI
FOR THE PROBLEM OF.
 VECHICLE NOT REACHING THE SPEED OF 40KMPH AND ABOVE. IF IT’S REACHING THAT LIMIT THE VECHICLE SUDDENLY OFF IN THE ROAD.

YESTERDAY[protected]. I PAY SERVICE CHARGE
OF RS. 20, 000. FOR REPAIRING MY VECHICLE AT VST MOTORS I ASKING FOR WARRANTY OF THAT FAILURE PARTS THEY ASKING WARRANTY BOOK.
BUT I TOLD THEM THE ABOVE ISSUES THEY NOT ACCEPTING.
I PAID THE ABOVE BILL.






I AM TOTALLY DISAPPOINTED AND CHEATED. I FEEL WHY I PURCHASED THE SAFARI VECHICLES.

I WANT IMMEDIATE CASH BACK FROM VSTMOTORS.

I LEAVE THE VEHICLE MORE THAN 15 DAYS WHO WILL PAY THE HIRE INTREST.

IF YOU NOT TAKING SERIOUSLY I WILL MOVE LEGAL ACTION TO THE COMPANY.

2) VECH REG.NO. :TN22BB1117
MODEL. : TATA SAFARI-VX
CHASSIS NO. : 403063FSZN10798.
ENGINE NO. : DICOR06FSZ871180.
DATE OF PUR. : 05-01-08.
DEALER OF PUR. : MPL-CHENNAI.


PROBLEMS: THE ABOVE SAID VEHICLE STILL NOW, THEY NOT ISSUED THE WARRTANTY BOOK (FREE SERVICE BOOK.)

AND ACCEPTING THE WARRANTY RELATED ISSUES AND ONE YEAR FREE SERVICE FROM 1-1-2009.


I HOPE YOU WILL RESPOND IMMEDIATELY AND CONTACT IMMEDIATELY TO ME……………………

EVEN THOUGH I TRUST ABOUT TATA. I WANT THE FAVOURABLE RESULT.



YOURS TRULY,

MY NAME: V.R.SUBRAMANIAN.
PHONE:[protected].

Tata Motors — for car problems

tata safari model no. 2.2 DICOR VX, DL 3C AX -3400 all four door souded when open and close the door and gape each doors

car paint faded badly,

behind the car put down .

stearing play badly

break problem

sespencer problem .

problem of back door

Regards

Harbir Singh Maan
[protected]
[protected]

yes, i do have the same thought.

i had bought a new tata car now 3 months old, still know there is no answer for my RC book which should be in one month,

very very poor admninstration.

Tata Motors, Indicca Xeta 1.2 GLG — warranty terms not clear.

sir,
I own a 2008 model Indica GLG xeta with only 2300 km on the odo. when i gave my car at the aastha motors, patna for the routine 12 months service, i was informed that the accelerator cable was worn out and needs to be replaced as it wont last too long.I was surprised to know that such a part could have worn out at just 2300 km o[censored]sage. It took me furthur by surprise when the service people told me that this partricular part was not covered under the warranty.Strange that a company that claims to be one of the biggest automakers of india cannot make accelerator cables that can last 2000 km o[censored]sage not can clearify the terms and conditions of the warranty that it claims to give.

thanks for the advice,

i am serving army officer and i was seriously thinking to go for TATA cars.

CSD facility to buy Cars may not be profitting TATA dealers. They should realise interms of service and spares.

thanx a lot sir for sharing this on the net.iam a serving officer myself in the iaf and wanted to go for a tata car.thanx once again sir

Tata Motors — Engine Raising automatically, Belt Sound,

We have bought Indigo Dicor LXI(2007 Model).The engine is giving irritating sound and also belt sound.The local dealer (VST Motors, Trichy) & service center (Sri Lakshmi Motors, Trichy) is not giving proper response, and not having good trained engineers. They tell that the car is a failure model. They complaint about the Indian roads&Indian Fuel.Please help me in this regard.

Its true that the vehicle through CSD may not be very profitable to the dealer vis a vis Non CSD vehicle.
Its also true that the cost benifit for the CSD vehicle involves a bit of essenstial formalities.

This invites egotist comparison and segregation of valuable customers at the dealer level.
Further, because of competition the dealers have to get ruthless & at times tell a lie also.

It has been observed and experienced by self that the WORST SUFFERER of such degradation of values and ego problems is the CSD customer.
Having tendency of not tolerating indiscipline & cheating this exagarrated torture is too much.

I think CSD must seriously consider the customer feedback system of such Brands. UNLESS THE REPUTE OF SUCH BRAND & the ISO 9000, QMS, TQM etc. are not involved THE VENDORS MAY KEEP ON SPOILING THE BRAND IMAGE IN THE MINDS OF DEFENCE PERSONNEL.

Tata Motors — Indiffrence to the complaints of cutomers

dear sir
i hv purchased a Tata Indica V2 Dlg turbo from the dealer in Asansol M/s P J Janee & Co. on 23.01.07. from the 1st day itself the car started giving me trouble. first of all they delivered a car with some defects which were rectified after a lot of visits to the dealer. the car emits a STRANGE sound KRRRRRRRRRRRRR at certain speeds. n the mileage of the car is awfully low inspite of the fact that i do not use the plain diesel in my car. i always use xtramile diesel. i would like to inform u that i have contacted Tata Motor Service People many a times and have been assured by them that every thing will be corrected in 72 hours n that somebody would call me within the specified period and do the needful but sorry to say that the 72 hours have not passed in 2.1/2 years
The Registration No. of my Car is WB38T-3051

Tata Motors (Car Indica Turbo DLG) — save my life

DEAR SIR/ MADME
I HAVE PURCHESE THE CAR(TATA INDICA ) FROM JOSHI AUTO ZONE PVT.LTD CHANDIGARH IN 29 NOV.2006

AFTER DELIVERY I AM COMPLAINING ABOUT THE ISSUE BUT STILL I HAVE NOT GOT THE ISSUE SOLVED I HAVE WRITTEN MAILS SO MANY TIMES BUT WITHOUT ANY RESPONSE FROM YOUR SIDE.

TODAY THE DEALER HAD ASKED ME TO COME AND GET THE ISSUE SOLVED BY REPAIRING THE POWER STEARING.

BUT TODAY WHEN I REACHED JOSHI AUTO ZONE THEY JUST REFUSED TO TO DO ANY THING ABOUT IT AND ALSO THEY ASKED TO GIVE MONEY TO GET MY COMPLAINT TO BE ENTERTAINED AND ISSUE TO BE SOLVED.

NOW FOR MY GENUINE REGULAR SERVICING THEY ( MADAM CHARAJIT KAUR) TOLD ME TO COME AFTER THREE OR FOUR DAYS.

THEY ARE SAYING THAT THEY DON'T HAVE SPACE FOR MY CAR IN THEIR PREMISES. THEY ARE TOTALLY MISBEHAVING.

YOU ARE REQUESTED KINDLY TO TAKE NOTICE OF THE ISSUE AND GET THE ISSUE RESOLVED AS EARLY AS POSSIBLE

THANKS

NITIN KUMAR
[protected]

Tata Motors — defected bridgestone tire on my brand new sumo grande turbo

I purchase my grande on 5th june and within a week my driver reported me about the swollen front left tire. We Take out the defected tire and when we inspect the tire we found there was around 1/2 inches cut from inside taht happen due to fiber tear (fiber were cut from inner side of the tire)

Called the showroom who give us a letter and refer us to a bridgestone guy, who after a small visual inspection denied to replace the tire saying its a non-manufacturing defect. this cut happen due to some stone or some object hitting the tire. WHICH IS QUITE IMPOSSIBLE as the cut is from inside and no object could put a half inch cut in the inner part of the tire when hit from outside of the tire that also when tire has proper air pressure all the time.

I am still confused what to do as TaTa peoples are saying that we cannot do anything about the tire.

need a test drive on indigo cs with all detail and quote
ashok
[protected]

my vehical getting problem i m totally frusted may jun jully & august also

his break & pick up will be goes totally less & no one solve this problem

Tata Motors — made my number registration to some unnecessary ads. and deducting my balance

Dear Sir/ Madam,

i am srinivas having Airtel connection for last one and half year. my number [protected].
surprisingly in last 3months Airtel started some cheap techniques to robbery consumers money.
it automatically registering my number to different advertisements even i didnt entertain any of the messages received from AIRTEL. and deducting my balance frequently.

kindly help me in getting back my deducted amount.

Srinivas

am very sorry to complain about well reputed company(Tata Motors) who has choosen a worthless dealer (sighvi motors.) for marketing their products in salem.. where 100% very poor customer service.. is given to the Tata Cust.. I wonder whether its

TATA MOTERS/INDICA CAR — bad service

We are facing wheel alignment problem in our TATA Indica car ,no. CD12 D 7762 .Regarding this, two times we have taken it to TATA motors service station in Korba (C.G.) date 24/09/09 & 26/09/09.Both time they repaired the car with service charges, each time they told that alignment is ok but problem is same.In result we are loosing tyres. I am requesting to TATA motors to take necessary action to solve the problem.

Vikas Saxena

[protected]
vikas.[protected]@gmail.com
Add:- MIG 102, Dr. R.P.Nagar
Korba (C.G.)- 495677

Sub:- Complaint angst tat motors dealer-hemant goyal motors pvt ltd patiala./ incompetent staff at regional office chd

Indigo lx tdi reg.no. dl 3cax-4773, purchased from mikrana engg pvt ltd, mathura road delhi. Selling dealer code-01180. date of purchase[protected].
As this vehicle is running in patiala so we get our 1st free service at 10000km on 10-12-08, from hemant goyal motors patiala.at that time either the free service coupons were kept or being misplaced by tata patiala dealer.
When I visited for next free service at 20000km, mr sharda / gulzar singh refused to entertain for free service and demanded rs750 .
Then I complain at your toll free no.on 14-05-09 vide complaint no-1-[protected].this complaint was duely attended and I got my car serviced at patiala. At that time I reminded your dealer that I should not be harrased at next free service at 30000km.
They assured me that I shall not be harrased in future. But when on 8th oct’09 I contacted mr gulzar singh of hemant goyal motors he again refused. I complaint at toll free no-on 08-10-09 vide complaint no 1-[protected], I was being assured by toll free no attendant that iwill get reply with in 48 hours. But to my great surprise I could not get any reply from tata motors.again on 10-10-09 I reminded at toll free no, they told me that my complaint is registered with them, they further can do nothing if customer has not recd any reply, .they give me Ph.no of chd branch .i call at[protected], mr himanshu speak I convey my problem, he told me to contact mr sumit arora at m[protected], he further told me that he will not pick my phone as he is busy in -some meeting with the same dealer. Nothing happened on 11th, 12th. Then on 12th I contacted mr sumit, he told me to remind him on 13th, I did so but he says concerned person is mr saket and he is not approachable, so he can do nothing.. so pl tell me where should I go, had I done any mistake by purchasing your car, there is no benefit in spending amount in advertisement, when your costomer is not satisfied with after sale service, what is the idea of having such highly paid staff when they are not capable to solve customer problem, today is the 6th day after coplaint, you can easily judge your speed of solving customer greivences.

Sub:- Complaint angst tat motors dealer-hemant goyal motors pvt ltd patiala./ incompetent staff at regional office chd

Indigo lx tdi reg.no. dl 3cax-4773, purchased from mikrana engg pvt ltd, mathura road delhi. Selling dealer code-01180. date of purchase[protected].
As this vehicle is running in patiala so we get our 1st free service at 10000km on 10-12-08, from hemant goyal motors patiala.at that time either the free service coupons were kept or being misplaced by tata patiala dealer.
When I visited for next free service at 20000km, mr sharda / gulzar singh refused to entertain for free service and demanded rs750 .
Then I complain at your toll free no.on 14-05-09 vide complaint no-1-[protected].this complaint was duely attended and I got my car serviced at patiala. At that time I reminded your dealer that I should not be harrased at next free service at 30000km.
They assured me that I shall not be harrased in future. But when on 8th oct’09 I contacted mr gulzar singh of hemant goyal motors he again refused. I complaint at toll free no-on 08-10-09 vide complaint no 1-[protected], I was being assured by toll free no attendant that iwill get reply with in 48 hours. But to my great surprise I could not get any reply from tata motors.again on 10-10-09 I reminded at toll free no, they told me that my complaint is registered with them, they further can do nothing if customer has not recd any reply, .they give me Ph.no of chd branch .i call at[protected], mr himanshu speak I convey my problem, he told me to contact mr sumit arora at m[protected], he further told me that he will not pick my phone as he is busy in -some meeting with the same dealer. Nothing happened on 11th, 12th. Then on 12th I contacted mr sumit, he told me to remind him on 13th, I did so but he says concerned person is mr saket and he is not approachable, so he can do nothing.. so pl tell me where should I go, had I done any mistake by purchasing your car, there is no benefit in spending amount in advertisement, when your costomer is not satisfied with after sale service, what is the idea of having such highly paid staff when they are not capable to solve customer problem, today is the 6th day after coplaint, you can easily judge your speed of solving customer greivences.

Indigo — regsrding extended warranty and charging extra money for isurance claim

there was an accident with my car.my car was badly damaged due to which new bonnet was fitted. insurance company gives half of the claim which amounts to 1700 but manager has charged 2700 from me .

sir, i have a petarb car.i usually go to swapna motors for service.but my starting problem is still continuing.please sulve my problem .or ill thing for cansuer foram

My Tata Indigo Dicor XL(Diesel). GJ 19 M 865 Sudden broken its Timing belt and stoped on the road near ANAND ON 14/11/1009. and also Dameged other parts IT runs only 40000Km only. i have taken all services in intime in autho.servicestation eventho it accurs.in service period what they have check.?All service station engineer cant say about timing belt and note changed. now its ling at Pogresive car pvt limited ANAND PH[protected]-251603 .Repair work should do in free ofcost becouse replecement of timing belt after 80000km. pl do needfull in thh metters.

I have following problem with my Tata Indigo-LX car [ MH-06-AB 8511] which I purchased in 2006.
1) The dash board material seems defective as this has started slowly melting.I originally thought that this has gathered dust and therefore I tried to clean the dash board.I was not successful in cleaning.I showed this to Tata Moters dealer Fourtune Motors at Navi Mumbai. I was told that this is due to heat and if car is in sun this is likely to happen. As per them this is the manufacturing problem and therefore Tata Motors have discontinued this model . They also tried to clean but without any success. I was told that I could try engine oil. This also did not work. I was told that I will have to replace the dash board and the material cost for the same will be about Rs. 8000/- plus taxes. With the labour charges this will cost me approximately Rs 10, 000/-
2) Another problem I am facing is with the winder of both the front windows.Possibly due to the sun film which I have on window glasses the glass movement is not smooth. However this is not trus with rear windows.The reason being again design( rear window glasses are supported on both the sides.

But for this problem the car is excellent and I don't have any problem what so ever.

May I request customer service head at Tata Motors to guide me to overcome this problem once for all . I need cleaning or replecement of dashboard without any financial burden

Regards
V H Vitkar
Kharghar, Navi Mumbai 410210

I agree that. Tata motors CSD agent in chennai is not responding properly. if i asked any question, he is telling irresponsible answer.i dont know what is his responsibility. can anyone give me the correct contact person for reporting .

Tata Indigo CS LX Nov'09 — Poor Workmanship & response from customer care

I have purchase TATA INDIGO CS LX on 13 nov'09 from Malwa automobiles panipat. on next day when I saw carefully I found some defects in the car such as light becoming off even after window was not closed properly and Alignment of Right rear window & dicci were not proper. after reporting out of three defects two were rectified and one remain pending. after contacting them they assured that this will rectify at the time of 1st service. Now I am following for service from last week but no body is available to pick my CAR from my home that is hardly 2 - 3 Km from the service station. today thier workshop manager assured me that he will do the job by today but it is still pending, no body come to take the Car from my house.
I request to take this seriously to improve customer satisfaction level and Tata should got a good image to the all service class customers because we do not have sufficient time to go agency every time.
I was a owner of Maruti Wagon R before Tata Indigo and I never faced any problem regarding their representative to provide me quick home service.

Thanks

Tata Motors — PROBLEM IN FUEL INDICATOR

SIR,

I HAVE PURCHASED TATA SUMO VICTA DI EX (TURBO) FROM SANYA MOTORS, AURANGABAD IN THE MONTH OF OCT.2009.
THE FUEL INDICATOR IS NOT SHOWING THE INDICATOR PROPERLY.
THIS WAS BROUGHT TO THE NOTICE OF SANYA MOTORS SERVICE
CENTRE 3 TIMES AT THE THE TIME OF SERVICING. THE PROBLEM IS
NOT RECTIFIED, THE SERVICE CENTRE REPLIES THAT IT IS MANUFACTURING
PROBLEM IN EVERY SUMO VICTA DI EX (TURBO).
DUE TO WHICH I FACED LOT OF TROBLE 2 TIMES THE FUEL GOT EMPTY IN TRAVELLING. THE VEHICLE GOT STUCK. I HAVE TO PROCURE FUEL FROM PUMP IN BARREL.

Tata motors/indigo CS/LX, TDI — to take more price

Dear sir
i have purchase a car INDIGO CS/LX from Ashok auto sales ,agra , he gave me the qutation of car less than 4.9Lakh but at the timr of purchasing he take 4.97 Lakh and did not gave me accessories that he promised me so what i will do

TATA — Terrible service - No vehicle after 2 months

My car went in for a replacement Intercooler (Tata Safari 2 x 4 DiCor Diesel SUV). it has 25000 km on the Odo. Bought for R250K in Aug 2009 from Tata Pta Central. This was at the end of January / beginning of February. I waited 4 weeks before they got the Intercooler and "fixed" my vehicle. I got it back on the Tuesday after asking them to MAKE SURE EVERYTHING was fine and to test drive it. They gave me the vehicle and I drove it out of the garage. It had no power under 2000 revs until the turbo kisked in and then I had a bit of power but the car was jerking and spluttering. I got to JHB where I live in Houghton and drove back to the garage in PTA on the Wednesday. They farted and fiddled and changed an injector and I left and the vehicle was worse. I got it home again and was on my way BACK there (JHB to PTA) on the Friday morning when it stopped completely at Allandale Road. I got it to a garage where I waited 3 hours (and 15 calls to them at Tata PTA) before I got any tangible help. i.e. The arrangement that I could leave the vehicle at the garage with the keys at the shop so the Tata Roadside Assist (contradiction of terms)could collect it from there and take it to the Tata Midrand Dealership (because they would not take it to Pretoria). I called Midrand Tata on Monday morning and the vehicle had not EVEN been collected from where I had left it on the Friday. I phoned head office and spoke to Schalk in the MD's office (I think) and he made sure it got taken to Midrand. It was there the whole week til Thursday (last week) and I was quoted R1048.oo for a new fuel filter and R 100 of diesel because "the problem was dirty fuel" so they had to drain all my diesel and replace the filter. I drove out of there at 18:45 on Thursday evening and it did exactly what it had done on the Friday morning the week before and quit on me. So I phone Tata Roadside assist and got a message saying their hours of business were 8am - 5pm (what good is that). So I called MiWay Roadside Assist and they were there within 45 min and towed it back to Tata Midrand. I have spent R4000 + on the Intercooler, a further R1048 on the fuel filter, fuel and labor (when that was obviously NOT even the problem), lost 22 hours of my consulting time at R350 / Hour, have not had my vehicle for 8 weeks now, had to cancel my holiday last week even though I had to take the leave I had applied for because I could cancel it at such short notice, and have now had enough! I called Tata Midrand this morning and spoke to Gerry who informed me that I had a blown head gasket which would take another week to fix, but he is sure it can be done under warranty.(I should hope so). I have a good mind to sue Tata for all my lost income and the money I have had to GIVE them with NOTHING in return.
...
Solution selected: I would like you to repair the item free of charge
Solution description:
And refund me ALL my money spent at Tata so far, including the Intercooler costs, and make sure it has a FULL tank of diesel when it comes back AND make sure it is clean, AND deliver it to me at work or at home (I am tired of driving back and forth).

same problem with me also at swapna motors bhubaneswar.
at the time of delivery the vehicle they have taken 750 as diseal charges. and at the top one side no beeding is available. power window is not working. middle row seat is defect of my new car sumo grande.
And in invoce copy number is mismatcing.
till date i dont able to know about my tax status, as i have paid everything .
i have purchase in 18th of march
but till date they have not solve the problem.

just suggest what i will do by purchasing new car these are the problems

Tata Motors — VEHICLE VIBRATION

I have a TATA Safari vehicle VX model vehicle reg.no.AP11AC 969,which was purchased in 2007 September.From Ist servicing onwords i am giving a complaint .The complaint is who eve travels in my car after 10 mins they are getting vamtings because of vibrations of car.I have given vehicle for service to rectify the problem Concorde motors, Hyderabad.They are not in postion to solve the problem and more over they are doing other works ang chrging more amount from me which not relent to the vamting problem.Now i dont know what to do with this vehilce.I have tried with tata motors also but they are not giving any response.

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i m very sorry to complain that the service of the AASTHA MOTORS which is the authorised service station of tata motors is very poors.The staffs and the machenics are totally unskilled they do not have any idea about service.for a minor fault they takes my three days .

Tata Motors — pulling complaint

hi
i am kamlesh.c.suryawanshi we had taken a tata indico cs from tata delear in solapur on 9/01/2009.the vehicle is regeistor on vasanti d suryawanshi. the vehical had a problem of pulling to right side & i had told about this to the delear & asked him not to register till he solves the problem but they said said that they will solve my problem at the first servicing but they failed & they where continuesly doing wheel aligment & wheel blacneing at every 500 km.Then we went for a third party insepaction at stearling motors an tata delear & there works manger gave us a report that the car was pulling to right side & there is a problem in car. Mean while i was contacting tata motors but they did not solve my problem & where taking hundakari motors (dealear) side. so having no option leaft i had put a case in CUNSUMER DISTRICT FORUM in solapur & looking at papers & [censored]t the court had orderd against TATA MOTORS & HUNDAKARI MOTORS (dealear) to give us A REPLACEMENT OF MY CAR WITH A NEW CAR & 50000 AS PEANLITY.now they have gone to state form. FROM LAST 13 MONTHS THE CAR IS WITH THEM & WE R PAYING ITS INSTALLMENTS. PLS HELP ME.

On 3/6/2010, I bought a TATA Indica Vista (acqua) car from Mohandas Motors Pvt. Ltd. at Trivandrum. They have given a bill with ‘sure gifts’ offer to me. After 15 days I got an email about prize Rs.2000. But till date I have not received the prize amount Rs. 2000. I think, this is not only the mistake of Mohandas Motors but your delay. (Reg. No. KL01 AY 3588)
Kindly make speed up your delay.

Sudheer.R
Trivandrum

ph:[protected]

Tata Motors — Poor after sale service(Non-availability of spare)

Sir

I purchased a Winger. But the after Sale service given by that showroom is very poor i must say tata motors after sale service is much poor as compared to other automobile companies. tata motors should open new service or sales station with immediate effect so that they do not loose present customers.

Tata Motors — services provided by their authorised dealer

On 29/7/2010 at around 8am, we called Autolink India Pvt Ltd, Bawa Potteries Compound, Aruna Asaf Ali Road, Vasant Kunj that our vehicle no. DL3CW 8109, chassis number 607144JU2PB1928, engine no. 5195 is out of order and requested them to come and tow the vehicle to their service centre. The vehicle was parked on Aruna Asaf Ali road, opposite Canara Bank.
At around 11.30am, a Sumo came as a tow vehicle to pick our car and with a 5-feet chain he tied our vehicle and began towing it to the workshop. In the way, something broke and my vehicle met with an accident with some other vehicle which was parked there. Both vehicles got damaged due to the impact. Till now, my vehicle is with Autolinik. We were not at fault for the accident because the vehicle was being towed by Autolink and it is their sole responsibility to tow the vehicle properly.
Now they are shifting the entire damage on our head saying that we have to pay for the entire damage caused to both the vehicles, which is not fair.
Now the bill for repair of our vehicle is around Rs35,000. Autolink is not releasing our vehicle in spite of the fact that we are ready to pay for the damages caused to our vehicle against an unappropriate bill in which they are charging towing charges, parking charges, etc.
Is this the responsibility of the vehicle owner to pay for all damages for the vehicle when it was handed over to a Tata aurthorised service station, and especially when it was being towed?
I request Tata Motors to intervene in the matter as the vehicle was given to Autolink because they run authorised workshop of Tata Motors and get our vehicle released with 5 days, otherwise we have no option but to move to the court of law.
They are deliberately delaying delivery so that they can extract more money from us.
Regards,

Arun Kumar
B4/84/2, Safdarjung Enclave,
New Delhi-110029
Ph.[protected]
[protected]@gmail.com

TATA Motor — poor service at workshop or poor customer service

my vehicle get break down due to some resons and it was not even 1 year old i m very sorry to complain about very well reputeted company(tata motors) who was choosen a worthless dealer(chamble motors) in kota where 100% very poor customer service n 24*7 costomer support is also very very bad

TATA Motor — after sale the service is very very very bad

i m so upset to take a risk to purchase that type of car (tata motors) tata service i so bad so poor its true and i wanna to sugest to every one plz do not involve with tata motors to purchase tata cars

I am going to burn my linea on 3rd of next month in front of K B Motors showroom (Kolkata) due to there worst service and attitude.
Permission from polioce is applied
Sanjeev Srivastwa
[protected]

Tata Motors — DEFECTIVE CAR INADEQUATE SERVICE

I bought new INDIGO MANZA. Took delivery on 20 Aug from Basudev Auto Ranchi. On 18 Sep vehicle broke down leaving me stranded on road while I was driving to Jaipur from Delhi. Wheels got jammed and engine got overheated. After lodging a complaint with helpline and waiting for 5 hours I got the help and the vehicle was towed to Triumph Auto Gurgaon. On 19 Sep veh was delivered with the remark that there is no problem with the vehicle. However he charged for first free service because as per their record date of sales is 30 Jul and that what counts not the date of delivery. On 21 Sep again vehicle broke down with same problem amd again vehicle was towed this time to Sanya Auto in Mayapuri Delhi. Wheels again got jammed. Since then after number of calls to customer care, RO ( Mr Tarun Grover and Sanya Auto) they are unable to give me the answer. After having encountered mechanical problem twice, I can never be at peace about the vehicle. I would always suspect the reliability of the thic particular vehicle. I have written to Tata Motors to either replace the vehicle or refund me the entire money alongwith damages, failing which I will go consumer court. IS this the right thing to do?

To,
The GENRAL MANAGER
TATA MOTORS LTD,

Sir,
I have purchased Indigo CS-GLS, Registration no. UP32 CQ 4038, Chesis No.601631KRZPC7030 Engine No. 475SI56KRZPB5865, Dealer Name Gold Rush Sales & Service ltd. 19, Ashok Marg, Lucknow on 23.11.2008 (SUNDAY).

Since then I m facing many problems from your sales department. Firstly on 03.12.08 I have paid about Rs. 24500 for Insurance and Registration but Goldrush has given the receipt of Rs. 12, 342 only to me, the rest of money deposited by me yet not told to me for which rest of money was taken by me. For Insurance certificate proposal cum cover note supplied to me in which my residential address was mentioned wrong, and the policy & policy bond was not yet delivered to me till date. I have reminded several times to the Dealer for my remaining Insurance amount and policy bond but he always assured me that all the clarification will be sent at your home address by the post and reported to you at your contact number.
From the purchase date there a trouble in my car engine from the beginning of 1st service i.e CHECK ENGINE SERVICE, OVER HEATING AND CUT OFF. Car had been open MANY&MANY……time’s still the problem exists. No. of complaints has been lodged through this mail but I have not received any postiive response as on today. In my previous are attached for your kind perusal and ready reference.
On 13.4.2010 at Motorsales when I taken my car for the service they changed all my car locks and told me that they are defective, but the locks are not defective. They also changed my gear shifting lock but not given the key of that lock by which the lock got defective and Rs. 1200 again paid by me for that lock. Every time when my car was at the workshop of Motorsales my car got dented and scratched and after that they claim me Rs. 13059 for the dents and scratches repairing. For this I informed to Sh. Prasun Singh and he agreed by that and he given me the Coupan of Rs. 5000 only for painting that is insufficient for that.
On 21.9.2010 Goldrush called me to take my interview in his office... on that day TATA delegates and Sh. Deepak Agarwal along with other Goldrush service staff are present but these guys harassed me and GM/Goldrush (Vimlesh Bajpai) again called me to come of next Saturday (i.e 25.9.2010). On 25.9.10 at 10:50 hrs. I again gone to the workshop of Goldrush and met with Sh. Vimlesh Bajpai, he taken a test drive of my car and told me that there is no FAULT in the car… TAKE IT BACK AND NEVER COME HERE AGAIN he stopped taking my case. After that I went to TATA Motors office at Eldeco, Magnum Plaza, Gomti Nagar and met with Mr. Shakeel. He assured me and went to Goldrush with me and again after that Mr. Shakeel and Goldrush staff taken the test trial of my car and Mr.Shakeel told me that ECU unit and related circuits are being tampered in the car and you do not get the CHECK ENGINE SERVICE, OVER HEATING AND CUT OFF message again. He again called me on 04.10.2010 at Goldrush.
Here I want to inform you one more thing that everytime when I gone for the service (at Goldrush and Motorsales) of my car at the Invoice Reciept they have changed my contact number [protected]. They wrote their service supervisor number [protected], [protected] instead of my contact number by this I do not receive any calls for the complaints made by me. This is my open harassment.
If any action is not taken by you immediately kindly give the higher authorities or Mr. Ratan Tata’s contact numbers and E mails to me otherwise I will force to take appropriate action under the law within 20 days from 04.10.2010.


RAKESH KUMAR NISHAD
Contact no. [protected]

Tata Motors — SUB STANDARD VEHICLE

PURCHASE ITSELF. I TOOK THE VEHICLE FOR POOJA TO MYSORE, WHILE TRAVELING THE BRAKE GOT JAMMED AND THE AC WAS NOT WORKING. I WENT TO DOOR TO DOOR WITH COMPLAINTS FOR LAST TWO YEARS AND MY PROBLEM IS NOT YET RECTIFIED. THE PROBLEM IS WITH MY LEFT DOOR WHERE OUTSIDE AIR IS COMING INSIDE WHICH MAKES THE AC IN-EFFECTIVE. I WOULD HAVE LEFT MY VEHICLE MORE THAN TEN TIMES TO PRERANA MOTORS PEENYA WITH NO EFFECT ON THEM OR THE VEHICLE . THEY ARE TOTALLY EFFECIENT IN HANDLING THE VEHICLE. I AM REFERING MR.RANGANATH SALES MANAGER AND OTHER SUCH AS MANJUNATH, DANIELL RAGAVENDRA AND SOME SHEETY BY NAME WITH WHOM I HAD COMPLAINTED SEVERAL TIMES, I HAVE ALSO INFORMED THAT I WILL BURN MY VEHICLE IN FRONT OF PRERANA MOTORS WITH MEDIA COVEREGE SO THAT NO ONE WILL BUY THE TATA VEHICLES. I AM PLANNING TO FILE A SUIT AGAINST THEM FOR THE DAMAGES MADE TO MY SELF RESPECT, MY FINANCE, MY TIME, ANYBODY LISTENING, PLEASE REPLACE THIS VEHICLE PLEEESSEEE MY MOB NO[protected]

The CEO,
Tata Motores.

Sir

I had purchased TATA INDIGO MANZA two months back. The service I am getting from the dealer TAFE is very unsatisfactory. After the first service I got the vehicle with a dent on the front fender. When I complained they agreed to do it. Last week on 27/10/2010 another small painting work on rear bumber and side door.The work completed on saturday itself.But due to delay in paper work until today I havn't got the vehicle back.Such a small work the lead time is very long.Also every time we ever they offer the vehicle after sevice most of the work will be pending when I go and check on the spot.Also the workmanship also is very poor.With out any complaits I never got the vehicle so far.Also the spares inventory is poor.Pls. do somthing to improve the situation.

About Manza. It is a good car.I had small probloms and I am getting it corrected, but slowly from Tafe.
The brake booster was leaking which is very serious for that no spare was available.Getting spares at
right time is very difficult at Tafe. Analising capacity of service personals are to be improved by proper training.

Thank you

Regards
Pradeep Pandala
AGM, Tool Room,
LG Balakrishnan and Bros.,
Coimbatore.

91 [protected]

IDEAL MOTORS — UNSATISFACTORY SERVICE

Sir,

I have purchased honda - dio no - MH 02 - BU 3835. on 30/ Aug / 2010.from IDEAL MOTORS KANDIVALI BRANCH. Kindly sought out the following problems.

1) For start & kick start. both are not working from day 1st of purchase.after 3rd service also problem in not soughted out.
2) Average problem is there. It only gives average of 30 - 32 km / ltr. Dealer had promised for 45 - 47 km / ltr.
My request is to give me replacement with the new one orelse refund the money.
Contact no: [protected].

Tata Motors — Part not available with service station

Our car Tata Indica Vista MH-02-BJ-2791 has been given the Tata motors service station (BCMA Motors) since 8th Nov 2010. Job Slip Number 004. The job slip clearly mentions the problem about the Steering pump manufacturing defect.
Our Tata motors complaint number is 1-[protected]. Till date there is no response from their side and we have continuously calling them to ask about the status of our car. They do not respond properly and also they do not answer our calls.
Since the car is still under the warranty period the part that needs to be replaced is also under warranty.
They still do not have the part in hand till date and are still not sure if they will be receiving the part.
As it is a manufacturing defect they have sent the part to the vendor for repair. As the service station is a authorized company service station they should not send the part to and outside vendor.
The BCMA Motor Service station manager informed us that they have ordered a 'power steering pump kit’. But when we checked with the Tata motors technicians PUNE they informed us the part needs to be replaced and there is not Kit available for this.
Till date the car is with the service center and the manager is still not confirming if the part is available or not.

Tata Motors — Refund Not Given

I had booked a Tata nano for which I paid Rs 1,20,000/-. I cancelled the booking in Aug 10.
Inspite of repeated reminders & requests, the company has not refunded my money. Copy of my mails is enclosed for your reference. It can be verified from the mails that the company has been lying and misleading the undersigned throughout on telephone and have not given a reply by mail till date

Maj Gen S N Srivastava


DETAILS OF MAILS SENT
From: [protected]@hotmail.com
To: [protected]@tatamotors.com
CC: [protected]@hotmail.com
Subject: FW: REFUND CHEQUE
Date: Fri, 17 Dec 2010 08:23:41 +0000


Reminder: Complaint No CMP_09338 dt 17Dec 10

Ref to my earlier mails,
Details of dispatch of cheque have still not been received.







From: [protected]@hotmail.com
To: [protected]@tatamotors.com
CC: [protected]@ndtv.com; [protected]@zeenews.com
Subject: FW: REFUND CHEQUE
Date: Wed, 15 Dec 2010 10:30:26 +0000

Tata Motors Making a Fool Of Customers : Complaint No CMP_09293 dt 15 Dec 10


1. Inspite of repeated mails, tata motors has not shown the courtesy of replying back.
2. Spoke to the call center again today (To Mr ALSHAD)
3. Against the earlier version of 14 Dec 10 that the refund amount has been credited electronically. tata motors informed that the refund cheque has been dispatched by post. Shamelessly tata motors has been lying again and again. When asked for details of courier and receipt No., I have been once again asked to send a mail.....once again with a promise that reply will be sent within 24 hrs though my earlier 2 mails have not been replied.
4. So details of dispatch of cheque may be given at the earliest.



Maj Gen S N Srivastava





From: [protected]@hotmail.com
To: [protected]@tatamotors.com
Subject: FW: REFUND CHEQUE
Date: Tue, 14 Dec 2010 17:03:05 +0000


Cheque Not Recd

Ref to my mail of 09 Dec10
The refund cheque has not yet been recd.
Information given by your helpline number has been found to be incorrect
It is indeed shameful for a company of Sh Ratan Tata to resort to such unethical practices of not refunding money and lying to customers.
This mail may be put up to Sh Ratan Tata
Thanking You
Yours faithfully
Maj Gen S N Srivastava


From: [protected]@hotmail.com
To: [protected]@tatamotors.com
CC: sansri.[protected]@gmail.com; [protected]@indiatimes.com
Subject: REFUND CHEQUE
Date: Thu, 9 Dec 2010 13:15:24 +0000


UIN No [protected] in r/o Surendra Nath Srivastava
Sir,
1. I had booked a tata nano vide the above No.
2. The booking was cancelled vide Cancellation Refrence No. PTLAQ-22171
3. The refund chequefor Rs 1,20,000/-(HDFC Pune cheque No14580 dt 01 Oct 10) was received on 03 Dec 10.
4. Other than my name, the cheque has an endorsement of an account No against my name, due to which the cheque has been returned
back to me without being encashed by the bank.(Refer to the attachment)
5. I would request that a fresh cheque is issued to me a the earliest or the money credited to my a/c as under electronically
Bank of Baroda
Nehru Palace
Tonk Road
Jaipur(Raj)
A/C No [protected]
IFSC code BARBONEHJAI
6. I would also request that interest as mentioned vide your letter dt 14 Oct 10 also be remitted along with that for the delay in refund failing which
I would be constrained to approach the consumers court.
7. Please acknowledge

Thanking you,
Yours Faithfully

Maj Gen S.N Srivastava(Retd)

Mr Ratan Tata...shameful

Ratan tata needs to hang himself

Tata Motors — LOWER MODEL MUSIC SYSTEM

I have purchased one TATA INDIGO e CS model car top model. As per the catalog of the co music system provided by the co is with Bluetooth and Aux input. But these facility is not provided by the co.

concorde motors (i) ltd. subsidiary of TATA motors — delivery of defective nano car

Concorde motors delivered defective nano car to me on 13/1/2011 at JKtyres office at Bangalore
due to defective and delied delivery Made stay in Bangalore

TO CHAIRMAN OR GENRAL MANAGER ARE TO WHOM EVER TO BE CONCERN I PURCHASED A VEHICLE FIAT UNO IN[protected] FROM SUREKHA MOTORS, HYDERABAD. I HAVE NEVER SEEN SUCH A VEHICLE, IT TOUCHES SPEED OF 120 KM. VERY GOOD VEHICLE. UNFORTUNETLY I PURCHESED VEHICLE FROM SUREKA MOTORS HYDERABAD, THEY CLOSED THIER DEALERSHIP, WITH FIAT COMPANY. I CAME TO KNOW THE GREAT COMPANY OF FIAT MARGED WITH TATA MOTORS. AFTER MERGING TATA MOTORS, DEALER AUTOFIN ONLY DOING THEIR SERVICE FOR MY VEHICLE AND THEY GETING PARTS FROM BOMBAY. AGAIN NOW AUTOFIN ALSO THEY CLOSED THEIR DELERSHIP WITH TATA MOTORS. NOW I WENT TO CONCORDE DEALER OF TATAMOTORS COMPANY FOR CHECKEUP, THEY CHECKED MY VEHICLE AND ADVISED SOME PARTS NEEDED FROM HEAD OFFICE, MAY BE MOST OF THE PARTS ALSO NOT AVAILABLE. NOW U TELL ME WHAT I HAVE TO DO WITH MYVEHICLE. WHEN THE FIAT COMPANY PRODUCES A VEHICLE IN INDIA, ALONG WITH DEALERS, AND SPARE PARTS, SUDDENLY FOR YOUR BENEFIT YOUR MERGED WITH TATA MOTARS. WHAT ABOUT US.WHAT WE HAVE DO WITH OUR VEHICLE ATLEAST FOR 15 YEAR PERIOD I[censored] SELL THE PARTS FOR THE CUSTOMERS. IF I COULD NOT GET A PROPER RESPONSE AS SOON, I CONSELTED MY ADVOCATE, AND PLANING TO MOVE CONSUMER COURT, THANKING YOU P.RANGA RAO MOBILE -[protected] [protected]@rediff.com Dated on[protected]

Tata Motors — Interview Call

Dear candidate


Your Resume has beenselected by (Tata Motors) Company HRD. I have attached your Appointment Processletter with this email. Kindly see the attached file for more details you senda email Company H.R. Department email id:

Note - Send your newresume with your code number now –

([protected]@companyhrd.com)

Note - you can callin official working Hours Monday to Saturday – 10 Am to 3 Pm,

Best Of Luck


TATA_MOTORS.jpg
404K View Download

I have already decided never to buy a Tata Car in my life...

Tata Motors — fraud mail from the company hrd

Dear candidate


Your Resume has beenselected by (Tata Motors) Company HRD. I have attached your Appointment Processletter with this email. Kindly see the attached file for more details you senda email Company H.R. Department email id:

Note - Send your newresume with your code number now –

([protected]@companyhrd.com)

Note - you can callin official working Hours Monday to Saturday – 10 Am to 3 Pm,

Best Of Luck


Tata_Motors.jpg
442K View Download

we should be united and get this type of fraud mailer scammed means ban this user and
and should jail them..

cos we are serious about our jobs and the spam this

after sales and service — harrasment by tata dealer

dear sir
this is raju kapoor
my car met with an accident car no HR-51-AJ 8730 TATA MANZA and i was contacted by tata dealer trans automobiles mathura road,badarpur,faridabad

they took my car from my house and committed that they will take the claim themself and repair the car and hand over the car to me in weeks time as it s a cash less insurance

its almost 25 days now and they are not deleivering the car to me and everyday there owner there staff is giving me new excuses that company is not giving me the parts and all stupic excuses

and now when i started calling them daily to deleiver the car they said that on friday that is 8-4-11 they will hand over the car to me but in evening when i called them to deleiver the car they said first deposit the entire bill amount than only we will deleiver the car to u when i said that its a cashless insurance than they said when we will get the payment from the insurance company than only we will deleiver the car otherwise u make the payment

when i said that i am not liable to pay u as its a cashless insurance than his owner said i[censored] want the car u have to pay or wait for another 3-4 months until we get the payment

there behaviour is ruthless and ridicolous and they are harrasing me a lot and i am sufefring a lot without my car

when i said u didnt discussed this with me when u picked the car the owner said our responsibility is to pick up and not to deleiver tabhi to aap log fasoge hamare pass we will not deleiver the car u have to pick the car urself after making the entire payment

they are harrasing me and i think they have changed the parts also

i would like to request u to plz see in the matter and solve this and whatever i have lost money in these 25 days plz help me to recover from transautomobiles faridabad AND FILE A COMPLAINT AGAINST THEM FOR HARRASING ME

raju kapoor
[protected]
[email][protected]@yahoo.com[/email]

Dear Raju,

Did you got any soulution to your problem so far?

Ashu

not yet sir
today i received the call that r u cumming to pick ur car or not
and i said when u have already got the claim why r u not deleivering the car he said first send us the money than only we will release the car and they are harrasing me a lot by calling from different no's

sir
till date i have not received any msg even from tata nor tata dealer
plz advice

Sir,
I have a Nano Car reg no JH05Z8813 which met with an accident on 25th April 2011 and I went to ASL motor the Local dealer on 28th April 2011. The eatimate made on 2nd May and the insurance claim launched on 6th May. But no servey was made up to 25th May. The insurance was bought from Tata Motors (Cash Less ). Please find why the process took a month after the vehecle received by the service centre.

Tata Motors — I need my money back

I am Dhara Shah. On 17th Audust,2011 I had received a call letter from Tata motors stating that I have been selected for an interview. For that, I needed to pay Rs.8850/- by cash in Bank of India. The payment was to be made within one day and in greed of getting a good job, I made the payment. Yesterday only I came to know that it was a kake mail.
Please help me out to get my money back.
I had made payment of Rs.8850/- by cash in Bank of India in the name of Mr.Harendra Singh (HR) to A/c No. [protected] on 19th August,2011.
Thanks for your support.

They have a pool of lawyers to reply to your notices. Tata Motors has no time and resources for customer problems.

Bad times are still continuing. I had booked a Indica Vista under exchange and gave my old car which was valued by them for Rs. 127000. and booking amount of 25000.00 through their agents T. C. Motors, Howrah on 23/07/2011 but since the delivery was not made inspite of repeated failed promises, I cancelled the booking on 27/08/2011 but till date refund is still awaited. Tata Motors have also failed to respond to my written requests to their Kolkata Offices.

Tata Motors — careers at tata motors

i have received the email from the [protected]@tatamotorslimited for the job interview and asking for the money as a security deposit rs.8850 in the name of companies bank account.
so i want that tata have to take some action for this fake emails with their name.so please so the something

thanks

i am very angree for this mail pls take action

i own tata safari 2007 dicor ( DL 3CA X 1951 ), last month i went to himmotors in patparganj for front suspension work & service ( 2982011) job card no (JC-HIMOTR-PP[protected] . Service adviser said it is good to change both front & rear suspension so i said do it After 3 hrs i got call for service adviser that front suspension is not available in workshop so we can change rear suspension and i should come next week again for front. After a week they changed it, but after 15 days later i got starting problem 3-4 times and i again went to him motors for checking and they said leave the car we check in the morning but i insisted to check it now as i had be coming to workshop 6th time in 1 month, they could to find the problem but mechanic told me get fixed my battery bracket or it will damage my battery which is just 5-6 month old . While fixing the bracket he told me that battery had been already damage and acid leaked on whole engine area so i called service adviser to come an see it& said why did they not fixed bracket while car came to workshop last month, he said it is miner thing, he could not have seen while making job card, said he is not liable for damage battery as bracket was not available in workshop .I asked him that he should have informed me & i could have bought it from somewhere & get it fixed before battery got damage . Now i have to buy new battery because of the neg-lesions on part of him motor .

Tata Motors — FAULTY STEERING PUMP

FAULTY STEERING PUMP IN NEWLY PURCHASED TATA 909

I purchased tata TATA LPT909/38 EX2 from NANGIA MOTORS, NAGPUR on 25th May 2011. It had hardly been a month that the hydraulic pump of steering started leaking. The service centre refilled oil (and even charged for that) assuring that problem had been solved but the steering continued to get jammed. When approached again the service centre detected the pump to be faulty. The vehicle being in warranty period, the service centre was supposed to replace it for free but they are making lame excuses of NON AVAILABILITY OF PUMP in stores. The fault has not been rectified till today 1/10/2011.
This is utterly despicable and breach of faith reposed by customers on TATA MOTORS. The company should take notice of it and do the needful at the earliest

SANJAY JAIN
NAGPUR
[protected]

Respected Madam/Sir,
Is Bardhal approved by TATA Motors for Teflon Coating ????????.
I was paid Rs.4000.00 in ACE Auto Car, Cuttack, Odisha for my INDIGO teflon coating, after 1st wash of that coating the paint surface of my vehicle looks very doll. I was told to the service advisor about my problem but he suggest me to bring the vehicle to dealer point & my problem is my house is near about 350 Kms from the dealer point.
So please suggest me what to do

Regards,
Tripathy

TATA MOTORS JAIKA AMRAVATI — POOR SERVICE

respected sir/madam

i am unsatisfied by service offered by jaika motors amravati.
the servicing was not properly done..
plz look into matter seriously

i am u r valuable customer.

my car registration no .is MH-27-H-8540
CONTACT NO. [protected]

Respected Sir,

I am Usha Shinde from Nasik city I booked my “ TATA NANO ” from Nasik but you provide us our vehicle from HUNDEKARI MOTORS, Ahmadnagar (Maharashtra) according to your availability and we accepted your adjustment.
Now your company providing up gradation in our vehicle but the condition is that this facility available in only Hundekari Motors- Ahmadnagar not in Nasik. According to our Job, Family & less human resource in our side we are unable to attend upgrading facility in Hundekari Motors Ahmadnagar, therefore we are requesting you that if you will provide your service in Nasik base your Service Center i.e. Sterling Motors, OR Pragati Motors. We will obliged you very much

Thanking you,

Usha Shinde

Reg. No. MH15 CM 9296
Our Contact Mob. No. [protected]

Sir/Madam

I am Ramkumar Perumal one of your frustrated customer who feeling bad for making a choice of getting a FIAT inspite of several feedback regarding the kind of service you offer. I am IT Professional, I got delivered my Punto Emotion on 8/8/2012 from Chennai (Velachery). When I got things delivered to my one of the accessories that was promised was not provided as I was informed that it is out of stock and they added that I will be getting a call once they have it. Till now I have not received any call on that.

I got my RC book delivered only after 2 months of my regular followup.

Couple of week back I went to one of your service center (Ambattur) to change my back bumper, you also have an attached showroom attached to this facility. I reached the front desk people and asked for a customer support executive, I got my first executive after 30 min of waiting, to your note there is no customer in the showroom except me. When I talk to him he told that he was not the person from sales and had told that he will send people from Sales. I waited for another 15 min to meet him. I told him and show me a slip which talks about the pending accessories which Velachery has to give me and check if they can help me. Nice they are ready to do if Velachary sales people are ready to send a mail confirm that, when I reached the person who made the sale he told the accounts are different and mentioned it is not possible. When this conversation was going on the sales person who attend me from Ambattur branch went missing. Nothing I can say.

When I was waiting for the person I was interested in buying Fiat reverse parking sensor, I went to the front desk to get a person who can support me on that. She called some on over the intercom and asked me to wait. Unfortunately she didn’t mention how long. I waited for nearly 45 min and came out.

In the service center I gave my vehicle around 10.00 AM and I was promised 4 hrs. Till 2.00 PM the vehicle was in the same place where I left it. Finally it got moved I got it delivered around 6.00 PM; I got shocked when I saw that vehicle delivered without even a water wash. I paid Rs.8008.00; felt happy when I saw a small boy coming with a close to clean the glass and the mirror. But he was taken from there to another place.

The person who took my vehicle for service was not there when it got delivered, I had request for change of bolt which got damaged, the service people said they don’t have stock and requested to contact Mr. Ram who had actually taken my vehicle and enquire with him when they will get that. But whenever I reach him he is talking to me like I had requested something from his one pocket at free of cost.

Couple of days back I went to the same old Velachary show room to meet the sales team, the person who made the sale, his mobile is not working it says temporarily out of order, him manager RAMAN told me take the vehicle to ECR service center, and he also promised me that the accessories will be delivered on the same day to my place, everything is on air.

I saw posters at your showroom, service center mentioning customer care and its importance; I feel it is only on the paper. I really felt bad. I don’t know what is the kind of response you are going to give me but if this is the same people will not prefer to stay with a bigger company like this.

“If you don’t take of your customer, some one will….”

You might not see this change immediately but history had shown that people are shifting to service and not for cost.


I value your association.

Regards
Perumal Ramkumar
[protected]

I am having MANZA QUADRAZET AND HAD DONE 42000KM. IT HAS GIVEN FOLLOWING PROBLEMS:
1.SLEEVE CYLINDER LEAKED.
2.ALTERNATOR CHANGED TWICE AT 32000KM &42000KM.WHAT IS THE GUARANTEE THAT IT
WILL NOT FAIL AGAIN.
3.WATER PUMP BEARING FAILED.
4.CLUTCH PLATE BEARING CHANGED.
5.CLUTCH PLATES CHANGED WHICH TATA MOTORS REFUSED TO COVER IN EXTENDED WARRANTY.
6.RADIATOR LEAKED DURING SERVICING FOR WHICH I HAVE TO PAY FULL AMOUNT.
7
.TWO POWER WINDOW SWITCHES FAILED FOR WHICH I HAD TO PAY.


IS IT THIS QUALITY TATA MOTORS STANDS FOR!

A.K.JAYASWAL, PATNA

tatas kulathunkal motors damaged my allooys when i gave for service

so irresponsible persons, , , kulathunkal motors is very careless regarding customers cars which are coming for service, , , recently i took my nano cx for service, , before giving to them there was not even a single scratch on the alloys, , but after service when i got my car back i found that left side front alloy was damaged, , and i was feeling a steering shake during rough roads, , when i called service advisor they are not taking any responsibility for this incident, , i have complained to tata regarding this matter, , when i noticed in kulathunkal the staffs were so careless, , they were doing reckless driving on customers car, , with ac on all the time, , when i gave my car for service they took the car from my home, , after service i went to kulathunkal and took the car yesterday, , from there i didnt noticed anything because it was evening time, , today morning when i took the car for was i noticed that the front allooys were damaged, , their service is soooo baad, ,

There is no point in posting any complaints. Tata Motors officials and Dealers are hand in glove when it comes to dealing with customer complaints. The moment you post a complaint in Tata Motors Customer Care site, you get a prompt reply from the local dealer what the problem is and to bring in the car. After a whole lot of excuses and justification by the dealer, you then get let down by the Tata Motors customer care officer who tries to justify what the dealer said. In my case I was told that my ECU had to be replaces for a check engine light problem on my 2006 model Tata Safari. They guaranteed that my problem will be solved after replacement of the part costing about Rs. 22, 000. It was replaced and no sooner than it left the show room the problem persisted. I took it back and they asked me to leave my car there. This exercise continued once again and finally I gave up and decided to check this problem with another workshop. Concorde Motors too was not much help. They kept saying their laptop has gone for service etc.
I took my car to Tata Car Care, a small time workshop, they asked me why I changed my ECU before the sensors were checked. They cleaned my sensors and to my surprise the check engine light disappeared. It was after this that I took it back to R F Motors in Cochin who replaced my ECU for no reason and asked for refund of the ECU cost. They simply refused saying that the part has been already billed and they can do nothing about it.
The biggest surprise that hit me was when I found on the so called ECU that was given back to me after repair had a DATE OF MANUFACTURE AS 2008. When I brought this to their notice and made them open up the cover of the ECU they had replaced, it had a DATE OF MANUFACTURE AS 2005. When I questioned the CRM at R F Motors Cochin, he started getting upset with me and started talking aggressively. He went to extent of saying that I must have brought the 2008 ECU from somewhere else.
All this was brought to the notice of the local Customer Relations Officer of Tata Motors at Cochin, but who ever the officer was probably considers him next to God Almighty that he has no time to attend to my call. The office passed it on to a junior officer who after 3 months of keeping my replaced ECU returned it back to me saying that they could not find another Tata Safari to check this ECU. Come-on Tata Motors, this is absurd. In the first place Tata Motors was not even bothered to investigate how a 2008 model ECU came into a 2006 model car.
Today 11 March 2013, R F Motors has the cheek to call me and ask when I was sending my car to them for the next service. As it is they lost my Service Book. This is the irresponsibility of RF MOTORS - COCHIN and TATA MOTORS.

TATA MOTORS MUST SERIOUSLY REFLECT WHETHER THEIR CUSTOMER IS MORE IMPORTANT OR THEIR DEALER IS MORE IMPORTANT. I GUESS THE DEALER IS MORE IMPORTANT. WHY? IS ANYBODIES GUESS.

THANKS TO THIS INCIDENT, AS MUCH AS I WANT TO BUY THE NEW SAFARI STORME, I WOULD NEVER WANT TO GO THROUGH THIS EXPERIENCE. I WAS A LOYAL TATA MOTORS CUSTOMER who went against my families repeated insistence not to buy a Tata vehicle. I PAID THE PRICE OF MY DEFIANCE.
THANK YOU.

I own an Indigo Manza Safire 90 ( purchased on 24.02.10), regn No JH09M4930, with my 'extended warranty' still valid.
On 05.05.13, I drove down from Bokaro to Dhanbad, on urgent work with my son. At around 4:40 pm, just as I was entering Dhanbad, the engine temperature shot up suddenly and the red light started blinking. I stopped the car and called up [protected] ( your toll free number ) at 4:55 pm. In response 1 mechanic arrived on a scooty at 6:30 pm( after 1.5 hrs) only to ask me to slowly drive down to the showroom near Bank More, which I did as the engine had cooled down in this long wait.
There, I could not find anyone (it was closed, being a sunday). After repeated calls to [protected], I was asked at 7:30 pm to drive down to the other showroom (which is on the other end of Dhanbad, through heavy traffic).Interestingly, your customer care person told me that the Dhanbad mechanic was not accepting his call and so he would have to talk to his superior.
After a traumatic wait of 2.5 hrs, I decided to drive back to Bokaro (approx 45 km) at a slow speed, with about 7/8 halts and by splashing water on the radiator at each halt. A half day wasted, tension galore.
Today, I have taken leave of absence to get my car repaired.
I just hope there are not too many like me suffering at the hands of your self acclaimed "Customer Care".
Hopelessly yours,
B.Mishra
AGM, Bokaro Steel Ltd, SAIL
Ph: [protected] Complaint No [protected], 05.05.2013

improper work management from jaika motors Amravati...
my vehicle have serious problem of poor pickup and automatic switch off the engine while running on road and it gives some accidental chances arrives in future...

Jaika motors amravati had create an offense and cheated on us that our duplicate signature made by them on satisfaction letter...( it has an criminal offense in ipc sec 420)...

I Apurba Banerjee very sorry to complain about well reputed company(Tata Motors) who has choosen a worthless Sub dealer (Lexican Motors.) for marketing their products in Berhampur (West Bengal)

I purchased Indica (Petrol) eV2 Cab on November 2012. On the day of initial payment their executive Mr.Swarup Dutta (GM) told me that the insurance and registration is absolutely free.But it seven month past I yet to get any insurance and registration papers.

In this time period they told me different unbeliveable stories.. i kept hearing that was the only mistake i made.. because.. i want to start a business of my own thats why, i kept on noding my head.. Till the first five months.. they kept on saying different reasons and on the sixth month they give me a delivery challan and one invalid transit insurance. So i asked them to give my cars registration and insurance, but they replied me that they havent give me the cars registration and insurance papers.



I am very much SUPRISED how Tata Motors is not aware of this. I would kindly request Tata Motors to if have a regular check on their Sub dealers.. So that the name and business of tata Motors does'nt go down and also i would request to give training for your dealers to how to provide " Customer Service and also ask them to speak the truth always what ever might be the reason.

The vehicle Manza Petrol Aura was delivered on sep 2012 has done 9500 kms.
warranty to be claimed for the bent rear twist beam.
They have not given me the clear reason as to why the warranty cannot be claimed . They are claiming that the vehicle has met with an accident since i have changed the bumper. There are no impact damages in the twist beam.
I have requested for the service history of the vehicle which has been denied . I have been to Mysore from madikeri(120 kms) 3 times for this matter . Now, they are asking me to take delivery of the vehicle as they have problem with parking space in the service station.
I had done the 3rd service of the vehicle at concorde motors Bangalore on[protected] where they have advised for the repair of the rear twist beam upon delivery of the vehicle. Now the people at Urs car service are asking me to take the car to concorde motors to get it repaired.
The bumper was replaced on june 2013 and the general check up was done at which time they have not noticed this wear and tear of the tyres.
This vehicle has spent more time in a workshop than on roads . The ABS of the vehicle gives up some times and we wont have the confidence while driving.

ajay - [protected]


This specific vehicle was born with defects.
At times the bluetooth microphone does'nt work, when asked they tell us that there was a loose connection . The dash board makes the rattling sound no matter how many times you get it tightened . The front suspension is horrible and feels like driving a jeep.

I am taking my Indigo e CS purchased in seep 2011 for regular servicings at Jasper workshop in Guntur, A.P . Every time it is a horrowing experience. The charges are very high compared to other workshops I am also owning a Tavera which is serviced at Fusion motors guntur. on 1st Feb 14 I went for oil change and minor adjustments as per Invoice No:jasLtd-GPI-R[protected].the amount for spares is Rs7708.42 and the labour charges are Rs5476.88 where they have chargedRs1150 for welding two bolts. the service is very bad stealing from customers and decided to stop visiting the workshop

tata motors work shop services are very disappointing, i feel cheated and regret whi i chose for tata .they have third class mechanics and cannot able to detect the real problems . i have given my car for repairing to vikaspuri service station but unfortunately even after my three visits they could not able to detect problem and every time they are prepared with hefty bills, hope less and disgusting

shekhar

Tata motors is the most pathetic automobile company i had ever seen in my life, i am the biggest victim of TATA motors. It is the company which provides the most poor service like a Sarkari office with High charges like private companies. If you really care for your hard earned money then don't ever buy TATA's car. i said any car of TATA motors, they are famous for poor quality products with pathetic service...
Go for Maruti Suzuki, Hyundai, they are much better then TATA, why TATA is far away in ranking in automobile you can imagine yourself...

i purchased tata nano xt in concorede motors chennai ambattur no TN 13 A 3363 GIVEN for service one month
before flooded vehicle. And paid advance 5000/- still my vehicle not touched,
1. very very worst service
2. no proper reply while selling vehicle shame shame not to share that words
3.worst vehicle nano xt
4. poor visibility
5.poor pickup
6. less petrol capacity
7.i never seen such worst sevice waste salary for service manager, incharge and etc.,
8.dont purchase tata vehicle worst worst service,
9. if any t.v. channels give live relay i burnt my tata vehicle that much worst service worst service worst worst worst v ery very worst...

I am very sorry to tell this the TATA motors has given the service center to worthless delar M/s Malik cars Tollichowki Hyderabad
I have given my for general service and also to body shop for Insurence claim on 25.03.16 till today they dint atlest call to for taking my vehicle Tata Manza even on my many calls that service center pupils have not responded thus shows the lack of supervision and inefficiency of delear management I don't know for keeping my vehicle with them about 20 days they have even changed my vehicle part also
This is the irresponsibility if the management, I hope the TATA Motors will look into the matter and further they can give the service center to the good man agent who have responsibility in serving the better to the TATA coustmers

Car — extra membership charged

I am member of Race car helpline service for the past 6-7 years for two cars and no doubt the service is satisfactory but this time on repeated requests by your customer service executive I though tof availing your services. Your executive told me that because I am an old member they will give me at 399/- annual membership but the persom who came to give membership card charged 499/- from us.(Voucher no. DEL[protected]

This is cheating on your part that you give lucrative offer over phone but take advantage when the offer is actually availed.

How is tata motor finance noc letter
Plz send the NOC letter format

Hi Thanks,
I really appreciate communication from Tata Motors after long waiting follow-ups of more then 6 month. Really great customer services �?�.

Coming to my compliant and issue, I am not interested to rectify or do research on my vehicle as I paid full cash to get new and well working vehicle not for rectified vehicle or manufacturing defective model.

I will ask Tata Motors if they are concerns with customers and there practices. Tata motors will reimburse my entire cost with rate of interest which I already paid to bank (Tata finance). And provide me brand new vehicle with out single defect.

I am not interested to send my vehicle again and again to services center and burn my time and fuel which I did lots of time. For information ask for vehicle report from fortune.

I want to intimate and waiting for proper approach from Tata motors, if it doesn’t happen I will choose very appraisable way to go to Consumer court and New Media will help lots of customer to keep away from Tata brand and services.

Sorry to say you I am asking for my money value not some thing in bonus or in free.

Regards,

dear sir

i m som dutt sharma u finance a vhicle no dl1l-g-1505 co. no - 876954 sirji m bhut musibat me hu gaadi phle akcident fir mujko parmit fitnes or denting penting me psa lgana pda meri mali halat abhi bhut khrab h markit me mera kuch psa h joki mujko nhi mil pa rha h gaadi ka loan mature hochuka h par m apko pura psa nhi depya pls aap muko 1 saal ki or kiste bna de apki ati kirpya hogi m apko apka psa ek saal me biyaj smet deduga is gaadi ke alawa mere pass kmaai ka koi or shadhan nhi h tata motors se mere pass ek phone aaya tha ki apki gaadi repo kar li jaegi sirji isbaat ko 2 mhine hogae h jabse mujko gaadi chlane me darlagne lga isliye 2 mhino se gaadi mere ghar par hi khadi h jiski wjah se kuch kmai nhi hopa rhi h sirji mojko gaadi chlane ki ijajat dedo pls mto jada phda likha nhi hu par pls sirji mere teen bche h unki pdahi likhai bhi jroori h agar apki mhrwani hogi to m unko shise paal pauga aap malik log ho ap sab kar sakte ho pls help me

pls sirji meri baat par gour karna daan bhi to ap karte hiho ek greeb bhraman smajkar mujpar bhi ahsaan kardo pls sirji mujko ek saal ka time or dedo 12 kisto me apna sara psa intersted ke saath lelo .THANKU

ur fathifully
somdutt sharma
M.NO. [protected]

We R menufecture and Export all tractor body parts so u have requre so send mail or call

[protected]

our Website: www.ajvamotors.com

tata motors indica dlg turbo — excess payment taken by dealer

I procure a car INDICA DLG TURBO from YASH MOTORS BHILWARA (RAjasthan) on 11/2/2008.
Actual amount taken is Rs 388800 & bill was Rs374050 + rs.350 towards temporary registration.remaining 14400 rs 4400 towards extended warranty
5000 disciunt given in the form of accesorries
5000 loyalty bonus which is to be given back by cheque(as told by dealer sales executive) but still after 2 yrs, complaining & contacting several times to dealer sales executive & now to GM I could not get my money back &extended warranty certificate also.Also i want to mention that when checked at dealers accounts there is no record of 14400Rs While i was having receipt of total money deposited. I want my Rs 5000 back

Dear Ratan;

My name is Amol Goswami from Delhi and I am the owner of TATA Indica DLS from past one year. I have a complaint regarding the service I am getting from PAWA Motors, Delhi. I have purchased TATA INDICA V2 on April 30 year 2007 from PAWA Motors – Delhi; India. Regarding the vehicle, I really appreciate its performance but unfortunately the service which I am getting from PAWA Motors is very bad for the periodical services for my vehicle. I myself take my vehicle number DL8C M 4262 in August 2008 for doing the 20, 000 km services, I have gone for all the treatments which were asked to me to increase the life of my car by General Manager and Service Manager & “I spent good amount in service. I have spent amount of Rs: 4, 500/ - cash.”

I have registered following complaints/ Problems in my CAR

- Problem in overtaking car on Highway: I have to switch off my AC if I want to overtake any vehicle on Highway.
- Average is not too good.
- RPM meter once AC is on automatically comes at 1000 RPM but earlier it was set on 950 PRM
- Car is twice failed in pollution checking
- Brakes are not up to mark/ good for city but not for highway
- Complete service to be done and check all the problems
- Viper blades are not properly working once heavy rain occurs

The service engineer told me that all these complaints will be taken care under service and we will deliver you the vehicle till 4:00 PM; I asked him to drop me till auto stand if any car is going out. He asked me to wait but after two hours he come to me and said that it’s already 11:30 there is no vehicle going you stay here and take the vehicle as it will be delivered to you after post lunch. He also ordered me that if I want to go home I can but they will not drop me and I have to travel at least 5 KMS by my own as there are no auto/ bus service nearby; but I decided to stay there. I feel very embarrass and decided to stay for 3-4 hours rather than going out from there.

By the meanwhile I started reading vouchers and leaflets which ere kept on reception and cash counter. I come to know that BARDHAL is having a contract with TATA Motors and if any person is using all its treatment then on 20, 000 of his service or on 4th service his car will get certificate from AUTHORISED service station for all the treatment which will help in extended warranty. When I asked your service manager to provide me that certificate he updated me that he is unaware of this and will confirm first and provide me the same by EOD once I will take my vehicle back.

At 3:30 PM my service engineer come back to me and update me that he won’t be able to deliver me my vehicle on time because it’s the vehicle has to go for test ride and washing. I will get my car delayed, how much? He was not having any answer against it. At 5:00 PM my car went for test ride and come back in one minute; in front of me engineer said that all the spares are working in good condition and he has taken good/ long round of 2 KMS in it. He was lieying in front off me. At 5:30 my car went for washing. Till then I understood that there was no service quality I went with my car till washing area. I was shocked to see that the person who was washing the car hasn’t cleaned the car properly. When I complaint to my service engineer he updated me that I am not authorized to go into service station and I should wait for the delivery of my car and do not disturb the people while they are in work. I was stunned to listen this answer from my service engineer in front of General Manager “PAWA Motors”.

Then and there I complained to your General Manager and very coolly he updated me that “he is making salary of his employees and if I will again disturb him then we would make any mistake and I would be responsible for it; its better that I can wait in waiting lounged and drink hot coffee. He also updated me that we have the relation of 4.0 yrs as I have taken extended warrantee so we have to live properly” or else it will be bad for our future relations.”

I got my car back at 7:30 PM and it was my wife birthday that day. I come to know that the dickey and left gate has scratches; when I asked my service manager for these scratches he started fighting with me that these scratches are earlier on doors and I am now blaming to them. I come to know that nothing is going to be happened. Neither the GM nor any other person is going to listen me and if these people got together they will start being me. I was feeling very unsecured. I also singed the document with “service done not satisfactory” I was not provided any certificate by GM – PAWA motors even when I demanded for it.

When I was driving back to home I come to know that there are still following complaints left in my CAR. These are as follow:

- Average is still not good.
- RPM meter once AC is on automatically comes at 1000 RPM but earlier it was set on 950 PRM
- Car is again failed in pollution checking
- Brakes are not up to mark
- Viper blades are not properly working once heavy rain occurs

It simply means that they all have harass me & not look into my service area/ complaints; they have only changed the oils; make my meter move to upper side and delivered me the vehicle at 6:00 or 6:30 I don’t remember the exact time in spite of the commitment of 4:00 PM

I also complained the same to your toll free number[protected]; but the lady who picked up the call didn’t listed my complaint and asked me to take my vehicle back to that hell service station.

Now Mr. TATA you answer my quarry? Is this the service you provide to your customers? I am also using a Maruti CAR and my brother using Maruti Desire which I get decent services from those people but the TATA persons responds very very bad. And what I suggest you must cancel there license or change the staff because at the end I don’t know the dealer I know RATAN TATA/ I know TATA company and I am very upset. It was the worst experience of my life and this experience has make totally negative.

I know that you are the highest authority; I have tried to make show you the real picture now its up to you if you find ok then take proper action against faulty people and give me appropriate answer.

I have one 1613tc truck. two days ago I found water in the mobil chamber. I changed the gasket(Telco) and Mobil(Castrol). But to my misfortune the next day the same thing happened. Please advice.

Fake Call Letter

They are being Submitted the Security Deposit amount Of 9700 which Refundable.

my complend for swan moter pvt ltd sonepat regarding- tata safari engine problem and chak enjin problem dicor hr -10 -6789

umesh kumar

my complend for swan moter pvt ltd sonepat regarding- tata safari engine problem dicor hr -10 -6789

umesh kumar

[protected]

A brand new Indigo CS LS Dicor car was booked by me on 31-05-08 with MILES MOTORS BARODA. I took test drive of same car which was booked for me & few snags were found which was confirmed to concern personals. I was told to pay full amount on 02-06-08 and was told that car will be for delivery on the same day at 6 pm. I went to MILES MOTORS at 12:30 pm today & inquired about all pending snags for which i was told by W/SHOP supervisor that all DICOR car's have the same issue & we cannot do more. I talk to MD of MILES MOTORS and he assured me that my every concern will be taken care & car will be up to your satisfaction. At 6 pm i was called by MILES MOTORS, to come & collect the car. While inspecting all round the boby, a fresh DENT was found on right hand door. I informed W/SHOP manager MR. GOPINATH about it. After having heated argument, I was told that u have to wait for delivery & we will change door from other car, which i didn't agree.

Since i have paid for a brand new original car, then why should i accept a car with door change.

More over i feel sorry to say that your Regional Manager (MR. GURMEET SINGH) had a word with me on above subject & he to try his level best to make me fool. He was comparing car's door with fuel filter & oil sump nuts.

I would like to tell you as a technical suggestions, please don't keep such un experienced non technical staff with u, who in turn will spoil your whole reputation of TATA'S which is at very high level.

Please tell me know at your earliest that what is to be done on above issue, as i have mentioned that i will not accept this car with door change. I am ready to take another car or keep my money with u.




NOTE : Since 31st May, till date I personal called all top level personnal {MR singh, Mr Naik at Ahemdabad}, Mr Ansari and other at your Bombay office, but till now no action has been taken from your end since Although i have paid full amount by cash and still my car is not delivered to me, I am bound to hire a car for my personal use, due to your local agent’s negligency

I hope for a quick and proper action from your end

Yours,
Mahesh


My contact number[protected], [protected]

I had given my indica xeta car for servicing in Auto Links Vasant Kunj in December. There was a problem of the car stopping at signals on its own. Since I could go to Autolinks only on a saturday, I enquired about the persistent problem at a known minor repair shop, he opened the coolant container and it was found that there was very less coolant in it. So, I had to put an additional 2 litres of coolant immediately after which the particular problem in my car didnot recur. Less coolant put in at Autolinks meant that its employee or some other person meant for putting the coolant poured only a part of it in the coolant container and siphoned off the rest to be used to another car etc. Probably, there is lot of corruption going on in the authorised workshops of Tata Motors including the one in Vasant Kunj. Unless and untill, the management of Tata Motors wakes up and stops such gross negligence on the part of its employees/service men, its reputation as a great organization is certain to nosedive.

I fully agree with the complainant. I would like to add that this state has occurred after the change of Manager of the said workshop. I was getting my car (since 2002) serviced by Auto Links and was very satisfied till the workshop was Managed by Mr Atul. However, since the new Manager came in Workshop has started fleecing customers. Tata Motors should Look into it . It is giving dis-service and dis repute to the Tata's name, which a pride for all Indians.

I am planning to purchase TATA INDICA DICOR DLG. let me know what is the milage and engine performance.
Also if you found any issues let me know

I own a Indica V2 Dicor DLG past three months and the car is trouble free . Performance in exhilarating. I also have Swift Vdi with me and i feel that Dicor is more value for money.With its amazing seat comfort and road manner its returning the following Fuel efficiency Figures:
AC Without AC
City: 14.8Kmpl 17Kmpl
Hi-Way: 22.5 Kmpl 24.8 Kmpl.

In highways, when not driven over 90kmph in 5th gear and without AC, i have achieved a maximum of 26.3 Kmpl. You can find my detailed review in the following link:
http://www.mouthshut.com/review/Tata_indica_V2_Dicor[protected].html

ENGINE BREAK DAWN IN ONE YEAR

YOUR DELER NOT HELP.THEY TAKE MONY BUT DO NOT SOLVE THE PROBLEM.LAST 15 DAYS THEY DONOT GIVE THE VEHICLE.