Tata Motors Complaints & Reviews

This was the mail which I did in TATA MOTOR FINANCE and they haven't reply me till now and even nobody are listening to me for my NOC I am not in fault and I don't have to pay any more but as they are not listining there is a raise in my outstanding amount and who will be responsible..? Please help me where can I file a complaint? GRAHAK SURKSHA? Or any other?
Please co-operate and help me to get my NOC and to beware from this kind of CHEATER AGENT/REPRESENTATIVE OF FINANCE COMPANY

[protected] Forwarded message[protected]
From: Earning King <[protected]@gmail.com>
Date: Fri, Aug 20, 2010 at 11:02 AM
Subject: ABOUT NOC
To: [protected]@tmf.co.in
Cc: prashant.[protected]@tmf.co.in


Hello,

Pragnesh Soni here, Kapadvanj, Gujarat.

I took a TATA ACE TEMPO loan with your company and my contract number is [protected].

I want NOC and I am cheated by your AHMEDABAD BRANCH representative Mr. Nikhil Patel,read carefully what happen and give me proper solution.

I have very good account with you but by mistake I forgot to pay last two installments
(8000/- each) so 16000/-.

I had a call from your representative Mr. Nikhil Patel for the same on 24-7-10(Saturday)to pay me 17,800/- including all charges. I bargain with him and he accept as my record is good so he asked to pay 16,000/- and promised me to give NOC within 3-4 days.

After that I asked him to give me TATA'S Bank A/C to deposit remaining 16000/- but he replied there is cash limitation in TATA'S A/C so deposit it in my senior's account that is MALA H SHAH , AXIS BANK, A/C No- [protected]. I deposited 16,000/- on 26-7-10(Monday).
On the next day I asked him to give me receipt number and he refused to receive my call and reply to me with wrong commitment that you will receive your receipt tomorrow when I call him from other number.

Finally I called in customer care([protected]) on 7-8-10 and knew that still y outstanding is there and that accrue to 19,237/- instead of 17,800/-.

I called in Ahmedabad branch from where NIKHIL PATEL MADE ME A CALL[protected] ,[protected] and talked with MR. SAMANT CHAUHAN and he solved the matter of cheating and give me receipt on[protected]days late from 26-7-10). Receipt No of 16000/- payment is[protected].

Now who will be responsible for the outstanding amount of 3,000/-?
I had already bargained and NIKHIL PATEL did a cheating with me. Right now his mobile number [protected] is also not in existence and AHMEDABAD OFFICE BRANCH is not receiving my calls and don't reply me what to do?

How will I be able to receive my NOC?
There is NOT MY FAULT.

I have recording of each and every call for your proof.

I want just NOC and want to maintain good relation with you and don't want to pay the outstanding amount of 3,000/-.

I request you to solve the matter and square off the outstanding or collect it from
Mr Nikhil Patel, Samant Chauhan as they are not rsponding me now a days and interest is being added in my a/c everyday. So solve this.

Looking for your patronage,

Regards,

Pragnesh Soni

HI MY SELF NARESH AHUJA JUST ONE MONT BEFORE I PURCHASED A NEW TATA INDIGO CS MODEL FROM WASAN MOTORS AT THE TIME OF BOOKING THE EXECUTIVE OF THE SHOWROOM NAGESH SAID THE NEW SERIES INDIGO IS THE HIGHEST SELLING SEDAN NOW DAYS WITH COMPLETE NEW LOOK AND FULLY LOADED FEATURES LIKE POWER STEERING,POWER WINDOWS, COMPLETE STEREO SYSTEMS CLARION MAKE WHICH IS WORTH RS. 9000.00 AND WITH REMOTE FACILITY ETC. BUT AT THE TIME OF DELIVERY WHEN I ASKED HIM ABOUT THE REMOTE CONTROL OF THE STEREO HE REFUSED AND DENIED DIRECTLY AND SAID HE ISN'T SURE ABOUT THE SAME AND WILL DELIVER AFTER 2 DAYS LATER HE IS DENYING THE FACT AND SAYING IT HAS TO BE PURCHASED SEPARATELY AS IT AN EXTRA ACCESSORY I HAVE LAUNCHED A COMPLAIN BUT TILL TODAY HAVEN'T RECEIVED ANY REPLY FROM THE COMPANY.I have regitered a complian on 4 august 2010 complain no 1/[protected]. COMPANY HAS NOT GIVEN ANY FAVORABLE REPLY TILL YET AFTER REMINDING SO MAY TIME TO MR PRAVIN BHONDE AND MR RUPRIT SINGH BHATTI ON THEIR RESPECTIVE EMAIL IDS WASAN MOTORS CEO MR DILIP SHAH dilip.[protected]@wasanonline.com, [protected]@wasanonline.com, rupritsingh.[protected]@tatamotors.com ; pravin.[protected]@tatamotors.com.ALSO MAILED MAY TIME REMINDERS TO [protected]@tatamotors.com COMPANY OFFICIAL COMPLAINS CENTER BUT STILL MY COMPLAIN IS NOT ATTENDED..

Sir ,
I have purchase Tata Nano RJ-14-CH 3157 from Kamal and company Jaipur. The rear wheal driver side is not in proper position due to defective arm. I have deposited my car 3 times with job card, but due to none availability of part they return back it without doing any action saying that order is given to Tata Motor Pune and part is not received till date.
Please help me.
Rajbala Panwar, 239, Tara Nagar, Jaipur
Mob [protected]

Hi,

My father (Mr Jitendra Kumar Srivastava) had booked (UIN[protected]TATA NANO through SBI Bank Loan facility.They cancelled (Cancellation No - BJESL/63304) the booking in first week of March through customer care of TATA Motors NANO on telephonic conversation with cancellation reference no ,given by customer care executive and above mentioned in bracket.According to demand of customer care executive and suggested by local tata motors dealer's executive we have couriered all the original documents on 18 March which has also delivered at TATA Motors NANO Mumbai address on 23rd March.It was assured by them that we would get the refund within 30-45 days.After that we have made many calls and E mailed through SBI Bank regarding the refund but they every time told us that our cancellation is under process.After so many reminders through SBI bank and personal call to customer care they replied on 2nd Aug that cancellation process is not still complete and required documents like Original allotment letter,original booking form of customer copy and photocopy of I D proof, which has already submitted by us through courier and delivered at 23 rd of March at there Mumbai office.
Now it is high time and they have harrased us physically,mentally and economicaly.We need immediate justice.
We have all the proof of mails , calls , courier and courier delivery report etc.
I have never ever seen such a careless,unprofessional and worst approach/system of any company.

I bought TATA motor vehicle TATA INDICA DICOR in Feb 2008 Vehicle No. TN-20-AM-7796 through Concorde Motors Ambattur, Chennai. From the beginning I was cheated by Concorde Motors Service centre and they looted money from me in the name of service charges and parts not covered under warranty.

The recent being, I gave my TATA Indica DICOR for service in June 12 and I was billed whopping 22,000 Plus…. Every time Customer Relationship manager and service supervisor gave full length story that they cannot do in warranty or in extended warranty and billed me whooping service charges.
To my knowledge Concorde Motors Ambattur, Chennai simply water wash the car and fill the oils and bill the customers with huge service charges and make customer to visit more and more so that they can extract more money ….on next visit………

The major issue I had with them is clutch plate and window pop up from the day 1 since I bought the car in 2008 and asked Concorde motors to replace. Every time I was told that it was minor issue and they simply settle the issue with temporary solution and send my vehicle back. Within next 2 days the problem will crop up again.

Concorde motors exploit person like me who always on international travel and doesn’t have time to visit personally and depends on family members (my aged parents) to coordinate the service.

And most ridiculous issues apart from billing me for Rs.22000+....in previous service are that Concorde Motors have charged me around Rs.450/- for picking up my car from my home at ambattur to your service station and another Rs.400+ to resolve window pop up issue.

The other unprincipled part is so called feedback call from Concorde Motors to customers from pane/Mumbai about service. The call centre executives mostly force customers to give rating at least 7 out of 10 and never records any negative comments. This has happened many times for me and when I say I not satisfied with service I was told that concerned person from ambattur Concorde will call or visit me to settle the issue. As expected no body visit or calls us.

The most recent burgle from Concorde motors is on[protected] where in to fix my window pop up issue they charged Rs.1000/- saying that it neither comes in warranty or extended warranty. When I asked why they have not replaced the parts in the beginning when I reported this incident in 2008? And asked them to look in to the system history where in all my issues will be recorded from 1st service.

I am astonished to note that I was told that they cannot do anything and it is past story.

Instead of doing 3rd grade unethical business like this it is better they open up a chop shop and sit…..
I regret to have relationship with Concorde motors and request the consumer forum to take up the issue with concerned

Ref: - My Loan Account no - [protected]
Agreement No – [protected]

Dear Sir
This is reference to my above said Loan Account & Agreement with Tata
Fianance Ltd. I had availed a car loan from Tata Finance Ltd. from Jan 2007 and
committed to pay the loan through EMI which is deducted from my PNB Bank account on
This is to inform you that i gave them pdc but by their mistake they do not present my one pdc in bank i gave them the proof to not present pdc in my account(bank statement) i gave them the cash payment against that pdc and took in return that they will not took any charges against that pdc at the time of noc but now theyare not issuing my noc after seven month compliting the loan they are demanding charges against that pdc plz. look this matter

thanks
Vipin Jain
[protected],[protected]





































Thanking you

I have not received my tata motors receipt which I have invested RS.40000/- BY cheque of Bank of India 6753 on 5/9/2009. nor I have received any interest from that till date pls put ecs for my interest cheque bank of India a/c no.[protected].

Dear Sir,

I have purchased a Tata manza on 1st jan 2010. During rain the boot fills with water and deposits in the boot. This leakage will harm the vehicle and cause the rusting.
My repeated attempts to reach out to Dealer Concord Motors have gone in vein as they are asking me to talk to service centers & service centers are directing me to dealer. There is no access to file this complain.

Neeraj Singh
[protected]

I have a Indiac Vista Quadrajet Aura which I purchased in Sept 2009 from Dhingra Motors Gurgaon Registration Number HR 26 AY 9545. Right from the day two the car has been giving me trouble, After 2 days I noticed that the paint had peeled off from handles and the front bumpers. After one month the front tyres were changed, after 3 months the power windows relay swith was changed, engine mounting has been changed twice. the tyres make so much noise that we cant haer our own voice when the car is on the speeds after 60 Km/hr.
In all a very lousy car. I wish only my enemies bought this car. A VERY STUPID CAR. BUY IT TO SUFFER.
Regards
PAWAN DHINGRA
email: [protected]@rediffmail.com

NANO car booking with booking amount of Rs 140,000 and UID[protected] was cancelled by myself on 5th May 2010 at Hemant Goyal Motors Patiala. All documents as required were submitted and I was informed that refund will be despatched to me within 45 days by Tatamotors directly with some deduction . When refund was not received even after 60 days , i contacted customer sercvice of Tatamotors on phone . I was told that cancellation has been done and refund is in process. And that complaint is being forwarded. Nothing happened in next 15 days . Customer sercvice again conveyed the same that complaint will be forwarded and I should wait for another 10 days. Meanwhile , I sent an e mail as well to tatamotors and then a reminder after 7 days . There has been no response from the company till now. Another call to customer service fetched me the same reply alongwith a few words of regrets and consolation for refund delay and that I should wait for another 10days.But nothing was assured . I do not know when this wait will end . Customer service is not giving any other information as to who next should be contacted so that i can pursue my matter effectively and convincingly.
By this time , the company owes to refund my money alogwith interest for the period after cancellation.

Can CNBC AWAAZ help me ?

Jaswant Singh.
186 Harinder Nagar , Patiala

Sir,

I have a Tata Motor Finance loan for four wheeler and the registration number is MH12FK7341. I purchased this car on Aug 2009. I have been paying an EMI which goes from my ICICI bank account every month through ECS.

Recently I wanted a Loan Track Record and also Loan Sanction letter from Tata Motor Finance. When I approached them I realised that the car was not registered under my name in their records in spite of me holding the RC Book and all other documents pertaining to the car.The engine number and Chasis number belongs to my car the details of the car is wrong - like the Make, Address and EMI amount. When questioned they asked me to fax the documents. I have faxed the documents to the Mumbai office on Monday July 23. I have been following up with the TMF office and no one is responding to my calls. I have also sent them email asking them the status but they are ignoring all initiatives from me. I want to take them to the Consumer Court because I am not ready to pay EMI of the car which doesn't belong to me!!! According to them it belongs to some person by name SHREEHARSH DESHMUKH. Please help me to file a case against them at the earliest.

I am a customer who has trusted TATA as significant of Trust but I lost my all trust ,money& patience from the company & company officials & I confirm you that I would “NEVER PURCHASE ANY TATA CAR IN THE FUTURE WITH THIS EXPERINCE OR I WILL NOT SUGGEST ANY ONE TO DO SO” Presently I need clarification & written justification from company for given below issues..

Check your records & let me know how many times my car self get repaired from Tata service centers? Car’s self have a manufacturing defect & last month I again purchased new self for my car & same get installed at Trans automobiles Badarpur Delhi 110044 but still problem is unresolved. I have spent 20000/- for service, self, key set oils & labor charge. After the installation of new self within a week time problem again occurred than I given my car to Trans Automobiles for repair the same again but again same thing happened with me. Already three times I have given my car to repair but enough is enough now I am finally lodged a complaint regarding the same
Car problem
1) Self not working at the time of HALF HEATING (According to Temp Meter)
2) Engine off while driving in Neutral Gear
3) Dry Cleaning (not done with electronic machine)

I have visited your workshop Vivek Automobiles at Mathura Road Near Sarita Vihar when the car was in under warranty scheme at that point of time my car had shocker problem but your service advisor told everything is fine & no need to replace both back shockers but after one week warranty got expired & I visited Trans Automobiles they have told me your both shockers are already dead & it need to be replaced with new one.So why the same thing not being informed by Vivek Autoobiles Service advisor? Company service advisors are BIG Fraud & BIG liars who have only one motive to befool a customer to make more money from them.

Last But not the least finally my Car got fired on 10.07.2010 & before that I have directly called to the TATA Customer care & complained against the indulged service station in to this but again Tata informed Trans Automobiles to resolve my car problem but I have refused to go again on the same service station for the same thing & the lady who called me from Trans Automobiles cut the phone to understand my problem. After that one call till date I have not received any confirmation call from Tata for resolution for the same. Now my question is if one customer literally telling that the service station is doing wrong activities with the customers than Tata should take a step to resolve the customer query. Now my question is TATA officials are sleeping or they are waiting to till the Customer met with any serious incident.

I need clarification from Tata officials that if customer is taking the servicing facility from TATA service centre than who would check all necessary check in Car Tata service station or some other companies service station because I feel TATA own service stations in capable to resolve the car problems.

I need clarification from the service station owner why my car got fired although the CNG installed by the Showroom at the time of purchasing a car & I have installed all prescribed equipments in the car at the time of purchasing (I have all showroom Bills) & when I asked the reason from the service advisor he told me that the Car Fan Fuse was loosed & that was the only reason for the fire. Now question is if my car serviced by them than who would check all fuses installation etc. obviously me not. I am getting different statements from all different people now I need final reason why my car got fired & if I paid 20000/- in one month to than who should check my car parts.


I NEED MY MONEY BACK & COMPANSATION FROM THE SERVICE STATION WHO HAD NOT WORKED PROPERLY & CONFIRMATION FROM THE COMPANY (TATA) TO WHERE SHOULD I GO TO GET MY CAR REPAIRED SOME ENGINEER SHOULD BE INVOLVED IN TO THIS BECAUSE YOUR SERVICE CENTRE MACHENICS ARE INCAPBLE TO RESOLVE THE CAR PROBLEMS.

I confirm you my car is standing at Trans Automobiles from[protected] to till date & I need urgent company decision on this because I think I have given a enough time to revert on the complaint which is raised by me.

Need your support to get the justice from the company


Thanks & Regards

Amitabh Choudhary
Mob [protected]
Car N. DL3CAY8102
INDICA XETA GLS (CNG)
My Complaint n. is 1-[protected]
Address : H 63 Saurabh Vihar Nagar Ext Jait Pur Road Badar Pur New Delhi 110044

I have purchased esteemed great Indigo MANZA Car AURA- MH-12-FU-7055 Quadra Jet on 03rd March 2010.
Since then I am facing the below mentioned problem
1. Left Side Pulling
2. Back Seat Locking Arrangement
3. Due to Left Side pulling there is a wear and tear in tyres

A expert team of Tata Motors visited dealers workshop to rectifiy the problems but since once month they are unable to recitify the problem.

Also they signed an MOM with me that these problems are there in product.( Attached Signed Copy)


Vikram Surve
[protected]

Sir

I purchased a Indigo From Tata Motors Showroom Hisar. But the after Sale servie given by that showroom is very poor because of low space they cannot service vehicles on time i must say tata motors after sale service is much poor as compared to other automobile companies. tata motors should open one more showroom fin hisar or better service as cutomers of tata motors are more in hisar but service station have no space to repair. tata motors should open new service or sales station with immediate effect so that they do not lose present customers.

I have made 2 fixed deposits with Tata Motors.vide FDR nos 31689 and 33139.On FDR no.31689 monthly interest is being paid. For the month of April'10 they paid me Rs288/-less.Their service provider is Link Intime,Mumbai.
In spite of several reminders they have neither paid this amount nor explained why less amount was paid.
They have aso not sent me TDC certificate ,so I am not able to file I.T.return.
As regards FDR no.33139 they are not confirming that no tax has been deducted ,though my form 15H has been received by tehm on 14th April 2010.
Their contact email ids are
arvind.[protected]@linkintime.co.in
[protected]@linkintime.co.in
[protected]@tsrdarashaw.com
[protected]@tatamotors.com

res sir
i bought a car from malik cars hyd banjarahills show room.and iam regularly paying from savings account .and the car was stolen in banjarahills
and i lodged a compliant in banjarahills p.s.and iam wating the reply from
police.till then please the stop cheque payment.
car no:-A.P. 9 BK 6612
A.C. NO:-[protected]
LAKSHMIPURAM GUNTUR
thnking you sir saradhi

1. It is intimated that on behalf of my wife owner of Tata Indica Contract No [protected], I went to deposit cheques bearing serial no 4051 to 4062 at your Guwahati Branch for the month of Jun 2009 to May 2010 on 31st May 2009 towards repayment of loan @ Rs 7640/- per month as EMI.

2. As usual in the month May 2010 I personally went at your Guwahati Branch for depositing cheques for the month of Jun 2010 to Nov 2010.

3. On checking of records it is found that no payment for the month of May 2010 has been made due to shortage of cheque and according to them I have to pay the installments for the month of May 2010 with penalty.

4. On hearing that I went to ICICI bank for inquiry and as per statement of ICICI bank from the month of May 2009 to Jun 2010 I found that cheque No 4051 had been deposited on 3rd Jun 2010 and simultaneously cheque No 4062 also deposited on 5th Jun 2010 resulting bounce of cheque and a fine of Rs 386/- was debited from my account by the bank.

5. On 8th June 2010, I went to your branch to en-quire about the matter, receptionist introduced me with concern staff to whom I requested the reason for bounce of cheque No 4062 but ignoring my all questions and avoiding fact of my case he informed to deposit a sum of Rs 3820/- as an installment for the month of May 2010 and went away from office as well as other staff also showed no interest on the case which bound me to deposit the said amount to avoid fine.

6. For the above some questions are arising in my mind : -

(i) That, in which fact your office advised me to deposit Rs 3820/- in lieu of Rs 7640/-, which is my regular monthly installment?

(ii) That, Why your office has not been informed me regarding bounce of cheque?

(iii) That, without prior checking why your office has been deposited two cheques in a month?

(iv) That, who will be responsible for payment of Rs 386/-, which has been debited from account for no fault of me?

(v) That, who will be responsible for my prestige as an account holder of bank where not a single cheque has been bounced before?

7. It is also intimated that, at the time of purchasing vehicle the valuation of the car was Rs 3,73.672/- on 23 Apr 2007 whereas on 23 Apr 2010 the value of the car has been estimated to Rs 2,12,403/-, which is not understood. Please clarify the fact under which ground the valuation of the car has been down graded to Rs 2,12,403/-. My insurance premium included with EMI, the responsibility of your staff to look into the matter before issuing the Insurance policy by Insurance Company. I have made no Insurance claim since purchase of the vehicle.

8. In view of the above, I am requesting you to investigate the matter and inform me the fact of the case for act of kindness I shall remain ever grateful to you and also request to return me my bounced Cheque no 4062 for my record.

Thanking you in anticipation.

I bought a Fiate Palio Stile SLX in Jan 2009 and it broke down within 30 mins from the time i took the delivery from the showroom. The next thing happened was, it was towed away since they could'nt understand the fault. I got the car back after 15 days and the problem continued. I could'nt drive the car for more then 30 kms. Finally i complained to the service center, dealer (Concorde Motors) but all invain.
It went for repairs and this time for 3 months. From the time i purschased the car i drove it only for 3-4 months only. There is nobody to help me with this big problem. Finally i stoped my EMI and my CIBIL report is in soup because of this.

Pl find below email sent to officials on 10th May on [protected]@tatamotors.com,r.[protected]@concordemotors.com,vishal.[protected]@t...⇄

Dear officer

This is to bring to your kind consideration that I purchased brand new
car from Concorde Motors Ltd Prabhadevi Office on 2nd June09.I also
Purchased brand new Tata Indica from Fortune Motors Mahalaxmi Mumbai
in Oct-2003(MH04BS3566) this proves that I am fond of Tata Cars and
make an indirect advertisement of tata motors with my family and
friends.

I would like to bring to your kind notice that I suffured a big
trouble while purchasing Tata Indigo last year.My car was delivered
with dent late evening in first servicing from Worli Naka(GoodYear
India Ltd) Mumbai Showroom[protected]which was kept for servicing
at 9.15am with your executive Mr.abhijeet and my Pen Drive,(given by
tata motor at the time of Delivery of assured gift),Car perfume
Bottle,Cd's,big petrol pipe were vanished.The big dent on Dickey was
repaired but rear broken left tail light was not replaced.

Now today when I went with complaint of worn tyre coming under
warranty I was told by Mr.Mahesh from same service station that claim
is not considered under warranty policy.The complaint no is
Q[protected] dated 10th May10.

You can check and verify that I have very less running of my car whic
is hardly run 7500 Km in 11months.I was passing JVPD yesterday evening
when my tyre suddenly felt heavy and when I got down It was completely
flat.To my surprise I was just 100Meter away from tyre repair shop
where he checked the tyre and removed 2 punctures and showed cut near
Rim and suggested to inform the dealer.He put broken rubber tube above
original punctured tube to avoid further punctures because of which
buldging seen upon filling Air which I showed to Mr.Mahesh and
explained the story.He gave complaint letter and asked to contact you

I hope you will verify and do the needful knowing my Grivance

Regards,

Mrs.Vaishali Rakesh Mhatre
[protected]
[protected]

Sir

I would like to first intimate you the policy of Tata Motors copied from Tata Motors site

Quality servicing / repairs of your car!

Free repair of the complaint that reappears within 3000 kms or 1 month (whichever is earlier) after being attended at this set-up.


With this as a background i wish to lodge a strong complaint on what you say and whats been happenening on the actual ground.

I own a Tata Indigo MH 01 MA 1877 bought in 2003 specifically because I wanted to buy an Indian Car.

I gave the car for serviing at Delta Motors New Delhi on 22 May 10 at 78387 kms for 80000km servicing (detailed servicing if you read the manual)and a complaint that the car was heating because the coolant was not staying in the auxillary water tank. Specific complaint of car heating recorded and accordingly the repairs were undertaken.

Change of tank (for no reason because it wasnt cracked)
Change of 6 litres lub oil
Change of hose and coupling

All these activities were paid for in addition to servicing charges.

The car was transfered to Mumbai by transport on 23 May 10 and recahed Mumbai on 01 Jun 10. On 4 Jun 10 exactly the same problem happened and the coolant leaked and car got heated. It was detected immediately and remedial measures of cooling the engine were taken. The car was slowly and gradually brought on 5 Jun 10 to Om sai Motors malad Mumbai. The incident of servicing was reported to them. To this effect the service advisor of delta Motors was made to talk to service advisor of Om sai Motors.

Om sai motors indicated that the water pump is leakeking and will charge 3500 for the same. I did ask O sai as to how did this happen within 170kms tavel and less than 10 days of a major servicing. he indicated that probably they did not rectify the defect. When i asked Delta Motors he said that they did not check tank and it may be a new defect.

Complaints

1. As far as I am concerned this was the same defect with exactly the same thing happening earlier when I reported it to delta Motors. Should they check or not check. Why was temporary repairs undertaken.

2. did it mean that the tank. the pump. the hose and coupling all failed at the same time? Too much coincidence. Or were false repairs undertaken.

3. In a major servicing with the defect being clearly pointed out what is the role of the Service Center.

4. The efforts of wasting 3 hours in cooling the car and tthen wasting a fll day to get it to service center is besides the point.

5. It is easy for the service center to say that this is a new defect.

redressel

I would request you to kindly offer me a solution to this issue.

My expectations

1. No more payments for the same defect
2. Delevery of the car at my house

My options

I will not take delivery of the car till the issue is not resolved and any delays beyond 07 Jun 10 will qualify for liquidated damages.


regards

swapnil
[protected]