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Tata Motors Complaints & Reviews

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Updated: Mar 31, 2026
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R
rupaladityasingh
from Mumbai, Maharashtra
Aug 27, 2011
Resolved
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Address: Uttar Pradesh

Dear sir
During service of my vehicle SAFARI 2.2 EX authorised dealer of tata motors
SAI MOTORS kanpur (U.P.)used non recomended oil by tata motors ie BARDAHL Special duty ( BRSD14). after that my vehicle is not working properly
( engine ceased) .

COPY OF BILL ENCLOSED


AMIT KUMAR SINGH
117/P/16 KAKADEO KANPUR
MOB.- [protected], [protected]
Aug 13, 2020
Complaint marked as Resolved 
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    R
    rohit 9191
    from Bengaluru, Karnataka
    Aug 27, 2011
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    To
    General manager
    Tata motors
    respected sir,
    i m feeling very bad in informing you that i am feeling shame on myself that why i trust on TATA MOTORS .i bought tata indigo ecs in november 2010,unfortunately i met a major accident,due to which whole body of car needed to be change.i submit my car at MEHTA MOTORS,BATHINDA for insurance claim.they rapaired my car and returned me after one month.they made claim bill of approx. 450000 rs.but car's interior is full of scratches,car windows are not working properly,AC buttons are not working properly,unpleasent sound comes from engine,everyday a new problem comes in front of me by my car.i have contact to mehta motors several time,but they provide us satisfactory job.i have already submitted online complaint on [protected]@tatamotors.com,but they did not give any attention on my complaint.now,i am complaining last time,if still u dont give me any response,i will register case against tata motors.car details are as following
    -car regn. no.= HR24N2719
    chassis no.=MAT601463AWK42735
    date of purchase=10/11/2010
    selling dealership=MEHTA MOTORS,BATHINDA
    car last attended by=VIKRAM
    car presently at=KALANWALI(SIRSA)HARYANA
    MY CONTACT NO. [protected]
    ARUN GARG
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      G
      gulsh45
      from Mumbai, Maharashtra
      Aug 23, 2011
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      Address: Srinagar, Jammu and Kashmir

      I had taken a car laon from TATA Motor finanace srinagar on Indica.Contract No 86782.Since I was paying regularly,but due to the political unrest in the valley during the year 2008 and 2010 my instalments couldnot be deposited on time.This was not my fault whole valley was closed due to curfew and strikes for 6 to 8 months during both the years.Even government had issued directions to all financial institutions to be soft on the borrowers on part of collections.I am paying current emis plus 1 emi from OD.but I was not able to pay overdue back log in full.Now I have managed some funds from my friends to settle the case in one go.but TMF employees are demanding extra intrest ODC plus CBC and pre closure payment of Rs 5000 including the future due intrest.which is unfair. I unfotunatly could not pay due to the political crises of the valley and also my salary was with held with deptt as I was transferred from Kargil to Srinagar.Srinagar was closed due to curfew and we were not able to get our salaries.I requested he TMF authrities to help me out I am ready to close the ac on principle amount plus interest till date and other charges levied in the account should be waived off.
      ..Mr Satish BM.TMF called me from Jammu he was vey polite and spoke to me in a encouraging tone...he suggested me to have some patience till the matter is resolved.
      But later Mr.waseem called me from srinagar office...he was not speaking in good tone..he was very roude
      with me...He was not listening to my humble requests..he encouraged me to approach Court rather then comming to an amicable solution.
      I had repaid to TMF to the best of my capacity..even in the termoil periods and curfew periods of the valley..
      Mr.Waseem dared me that I have to pay all ODC plus CBC charges and pre closure charges of Rs5000.as per waseem 5000 is a small amount...but for me 5000 means 3 months school fee of my children...
      I am a middle class lady..whos salary was on hold from my employer due to transfer from Kargil.which is amoung the resons of cheque returns..I have not done a will full default.TMF is a big house and my humble request is to settle my case on the Said amount and indirectly help my family.
      My husband is idle and is not having any Job.I am having 2 kids and whole responsibility of the family is
      on my shoulders.
      I am following my request with the TMF customer care vide i Complaint No.01CUS423788.I had approched the higher authroties of TMF but have not received any revert on my mail requests.

      Request to consider my request positively.

      Regards

      Gulshan Bano
      wife of Bilal Hussain
      [protected]
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Tata Finance is known to badger their customers and slap them with crazy fines. I guess what else can we expect from a heavy vehicle company. We are not expecting compassion from the financier, we are expecting fairness. They put a penalty and on top of that something called a ODC. Why dont explain all the potholes in the beginning. Haressing women is nothing new to the folks hired by Tata Finance, I guess what they cant show at the big truck owners they show at the Middle Class. If it were not for the name of the Tata group and what they have contributed, no one will step in the direction of the Tata Finance people.
      Dear madam,

      I am also faced the same problem with TATA MOTOR FINANCE but what happened is no body will help us due to uncategorised policy ( No control in RBI guidelines) set by the company to our innocent salaried people and even they follow up while we purchase TaTa vehicle only not other vehicle.

      So, Finally I paid all money for the pre-closure agreement along with pre-loaned interest before 2 year contract.

      All the people should aware on his loan policy of TATA FINANCE that they will send a bad report to CIPIL dept and have to alert on TMF because no one ( Tata finance representative) will teach or minimum intimation about pre closure given to us before signing in agreement.

      Good luck comes from regrets ( Rome proverb.)
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        M
        mail2rupesh
        from Delhi, Delhi
        Aug 17, 2011
        Resolved
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        My sister received a mail from [protected]@tatamotorslimited.com with an appoinment letter for a job in Tata Motors, seeking Rs 8850 towards IDBI bank favouring HR Dept. Authorised A/C.

        This is a very serious hoax as its misguiding the freshers who are desperate of getting job. Such kind offer from reputed organization can definitly attract anybody to go ahead and try for it by depositing the money and inturn being cheated.
        Moreover, it will damage the companies image as well.

        Tatamotors should try to find out the origin of such mail (of course @tatamotorslimited.com cannot be tatamotors mail ID, as it ends with @tatamotors.com) and take punishable action against them.
        Aug 13, 2020
        Complaint marked as Resolved 
        This is Abhishek sharma and i got the fake appointment letter regarding interview in tata india limited,which is going to be held on january10,2011.They are asking for interview security of Rs.10,250/-, to be submit from any branch of distric mercantile bank in to company hr authorized authority mr.sunder mohan[protected]. The last date of security deposite in bank is 06/01/2011.
        contact no.-[protected]
        [protected]
        This e-mail is sent by BL-infohrd
        link-ifile.it/zx06fr5
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          H
          haripillai
          from Thiruvananthapuram, Kerala
          Aug 7, 2011
          Resolved
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          Address: Thiruvananthapuram, Kerala

          My experience with a company which considers “values are stronger than steel”.
          In the month of January 2011, I visited Kulathunkal Motors, Trivandrum, the authorized dealers of TATA Motors order a SUMO GRAND. I was shown a car of 2010 October make which was readily available. When I requested the sales staff to clarify the month of manufacture it was categorically stated that it was an October 2010 made car.
          Convinced about the assurance given by the sales man I paid Rs.2000 on 20th January 2011, as advance for which I was given a voucher. On February 1, 2011 I paid the entire balance amount. No receipt was issued for this payment and instead the cheque amount was just hand written on the previous voucher. My signature was taken on a few unfilled forms with only my name and address saying that the vehicle details will be added only after verification. On 17/02/2011 when I came to take delivery of the vehicle it was found that the defects which were promised to be rectified at the time of delivery remained un attended. As the registration and Insurance were already done I had no other way but to take delivery of the car. It was on the date of delivery that I was given the documents related to the vehicle and the original bill. It was shocking to realise that the make of the car was January 2010 and not October 2010 as explained to me at the time of fixing the deal. I.e. the car has been manufactured more than one year back. The promised discount Rs.100000/- was reduced to Rs.88000. Had I known that it was a Jan 2010 make car I would have never settled for it because these days a car one year old is only worth nearly half the price in the market. Knowing clearly that no one will go for a year old car, what ever discount is offered, TATA Motors dealer deliberately misguided me by deceitfully stating that the vehicle was an Oct 2010 manufactured car. The bills and relevant documents of the vehicle were given to me only on the date of delivery. These papers were prepared much earlier and were not shown to me till delivery of vehicle. They took maximum care in concealing the real manufacturing date of the vehicle. Otherwise the original bill mentioning the date of manufacture of the vehicle and the actual discount given would have been handed over to me at the time of payment itself. This, I think is a clear case of cheating.

          The way in which I have been cheated made me take the vehicle to an expert to verify what all problems it have due to its more than an year long exposure to sun and rain at the yard. There were flaws in many parts of the body. It was found that all the rubber parts have become brittle. Some of the parts inside and outside the car are either missing, damaged or coming off. One utility box cannot be opened. Rust has started accumulating in some parts and they have been covered up by applying paint. One side of the front portion is out of its alignment and repainted which indicates a possibility of a crash. Rear view mirror is malfunctioning. It was also found that certain parts will need replacement in the near future. Due to its long exposure to sun and rain the quality of rubber inside the seats would have deteriorated. Now both the arm rests are sagging. The car seems to have been used extensively in a careless manner. I had already taken the vehicle to TATA service centre thrice to repair the faulty AC, Power windows and Head lamps.. Now they are saying that the wiring is tampered so it will not be covered under the warranty. One of the head light assembly is shaking and is cracked as well. The Teflon coating and underbody coat which was an offer is done in a very crude manner. Same is the case of the sun film. The film is pasted without even cleaning the glass. Some letters written with chalk is still visible beneath the film. Visibility of Front wind shield during rain is poor due to some sort of white patches spread over the glass and bad performance of the wipers. TATA Service centre has already recommended to change the wiper blade. Day by day problems are arising one by one. When the AC is on smell of smoke is emitting inside the cabin causing uneasiness which I think is a health hazard for the passengers. For a lay man like me with limited knowledge about automobiles these aspects were not noticed. The reputation of TATA Automobiles and its dealers made me believe whatever they say was true. I never had the remotest thought that a reputed firm like TATA would cheat its customers.
          I have written a complaint to TATA motors after which I received a telephone call from them enquiring my complaint. I requested them not to ask me to take the vehicle to Kulathunkal Motors as I have completely lost faith in them. I requested that a person from TATA motors may be engaged to inspect my vehicle. Inspite of agreeing to this I received a call from Kulathunkal asking me to take the vehicle to them for inspection which I rejected. It is already a month since I have heard from TATA.
          I decided to buy a new car only to avoid the hassles of maintaining a used car. Due to the mental agony the deal has caused I am unable to use the vehicle with peace of mind. It was my lives saving that I have invested in the car. What ever promises TATA has made is been violated. The dealer has abused the trust I had in them as a dealer of TATA Motors. The date of manufacture of the vehicle was wrongly mentioned to me and the vehicle was not at all in proper condition when it was delivered. All these are clear violation of the sale agreement. And I don’t want my money to go waste on a second hand quality vehicle. I want the car to be replaced with a new one or my money returned back.
          Aug 13, 2020
          Complaint marked as Resolved 
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            A
            anandkumarbajpai
            Jul 27, 2011
            Resolved
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            Address: Faridabad, Haryana

            Dear Sir.
            I am a owner of Indigo Manza and i had purchased it on Dec-09. My car got Accidented in Jun-10 an all Repair work was done by your Authorized dealer M/S Society Motors Kanpur in U.P. After the repair i was facing the Pickup Problem and Complained to Society motors (You can also check on your on road service record, because i had called a on-road service for the same)but when they had handover my car to me the problem was still same. I urgently need to join my Duty in Faridabad so that i came with my car. When i had submitted my car for Service in M/S Triumph Motors in faridabad in Feb or Mar-11, i again reported the same problem, they informed me that the Turbo Charger is Faulty, So i requested to change in Warranty but did not. Again i had given my car for service and reported the same problem and they replied the same about the turbo and denied to replace in warranty. They are giving excuse that the car got accidented so that they cannot give warranty, OK, I agreed, But when my car got accidented and repair done by your service station why the same was not arrested same time and not shown for the insurance claim. Where is the my mistake and why i suffer and why i pay for the same.
            Costomer complain no is: 1-[protected]

            Thanks and waiting for your reply

            Anand Kumar Bajpai
            Mo. No. [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              Rehan Aziz
              from Delhi, Delhi
              Jul 20, 2011
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              Address: Allahabad, Uttar Pradesh

              Dear Sir,

              I have taken an Indigo CS LXI (White Colour, CAR Registration Number: UP70 BL 7585)
              approx. 4 months back. 3 Days back when my family was travelling in the car it started fuming...and suddenly they got out and when they took it to the dealer they said some ECU is required to be replaced which would take 15 days..They would take the same from our car and send to head office for replacement..



              Now my question to Tata Motors is:



              Why should A car 3 months old give such problems at all… it leaves a scar on TATA Groups and their products and services.



              Secondly, who would have been answerable in case of any mis-happening due to use of such out dated parts in a car which is claimed to be one of the best in the segment…


              My Alternate Number is [protected]

              If this can happen in approximately three months then god knows what will happen further,

              I had registered complaint at Call Centre, Website, Mail 3 days back but no revert till date,

              Please help in replacement of my car,

              Regards,

              Rehan
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                souransu
                from Lucknow, Uttar Pradesh
                Jul 15, 2011
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                Address: Saharanpur, Uttar Pradesh

                I BROUGHT AN INDICO CS IN 2009 PETROL VERSON BECAUSE OF THE FACE VALUE OF MR RATAN TATA AND BECAUSE OF SWADESHI PRODUCT,I INVESTED ALL MY SAVINGS VIS- A-VIS FINANCED SOME MONEY FROM THE BANK,TODAY MY CAR HAS ONLY RUN 7000KM .SINCE THE DAY I HAVE PURCHASED THE VEHICLE THE RPM USED TO SUDDENLY RISE UP TO 40RPM AND THE ENGINE ALSO USED TO HEAT VERY FAST.THE ENGINEER ARE ALSO GOOD FOR NOTHING THEY EVEN DONT KNOW WHY THIS PROBLEM IS PERSISTING.THE SERVICE CENTRE ARE LIKE A HOUSE OF THIEFS THEY ONLY WASTE YOUR VALUABLE TIME.I FEEL CHEATED BECAUSE I PURCHASED THE CAR ON TATA HOUSE HOLD NAME WHICH IS NO MORE A TRUTH.
                NOW TATA IS NOT OK,
                OK TATA BYE BYE
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                  MADHUSUDHAN A
                  from Bengaluru, Karnataka
                  Jul 13, 2011
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                  Address: Dakshina Kannada, Karnataka

                  AFTER LODGING MY COMPLAINT ON THE WEB ON 09/07/2011 I RECEIVED A CALL FROM THE MANGALORE BRANCH OF TMFL ON 11/07/2011 SAYING THAT THEY HAVE MISPLACED THE BLANK CHEQUE GIVEN BY ME. I AM VERY MUCH SURPRISED THAT THIS INFORMATION COULD HAVE BEEN GIVEN TO ME ATLEAST ONE YEAR BACK. MY QUESTION IS HOW COULD A COMPANY WITH SUCH REPUTE CAN BE SO NEGLIGENT THAT A SECURITY CHEQUE IS MISPLACED. THE WAY THE STAFF ANSWERS IS AS IF THIS IS NOT A BIG ISSUE. I STILL RECOLLECT THE DAY THEY ASKED FOR A SECURITY CHEQUE AND I INITIALY REFUSED FOR HANDING OVER A BLANK CHEQUE FOR THE FEAR OF IT BEING MISUSED OR MISPLACED.THE THEN MANAGER MR. ABHINANDAN JAIN ASSURED ME THAT THE CHEQUE WILL BE SAFE AND WILL BE RETURNED AT THE TIME OF THE CLOSURE OF MY ACCOUNT WITH TMFL.. NOW THEY ARE TELLING ME TO PUT A STOP PAYMENT OF THE CHEQUE. I WOULD LIKE BRING THE NOTICE OF TMFL THAT MY BANK CHARGES ME RS.250/- PER CHEQUE AND I HAVE ALREADY SPENT ATLEAST RS.1000/- TILL NOW SENDING MY STAFF TO TMFL MANGALORE BRANCH FOR THE PAST ONE YEAR. I WOULD LIKE TO KNOW WHO IS GOING TO BEAR THIS COST. BECAUSE I AM BEING PENALISED FOR NEGLIGENCE COMMITED BY TMFL.

                  MADHUSUDHAN A
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    MADHUSUDHAN A
                    from Bengaluru, Karnataka
                    Jul 9, 2011
                    Resolved
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                    Address: Dakshina Kannada, Karnataka

                    I AM WRITING THIS COMPLAINT WITH A HEAVY HEART. ON 09/04/2009 I HAD BOOKED A TATA NANO CAR VIDE UIN NO[protected] THROUGH TATA MOTORS FINANCE LTD. (TMFL) VIDE LOAN APPLICATION NO.3468. I HAD DEPOSITED TWO CHEQUES AS SECURITY WITH TMFL.
                    CHEQUE NO. 084125 FOR RS.2999/- AND BLANK CHEQUE NO. 447514 BOTH DRAWN ON CORPORATION BANK.
                    SUBSEQUENTLY I CANCELLED MY BOOKING ON 22/05/2010 CONFIRMATION NO RECEIVED AS AEVEX25469. FROM THAT DAY ONWARDS I CALLED THE TMFL MANGALORE OFFICE TO RETURN MY CHEQUES FOR MORE THAN ONE YEAR NOW. I RECEIVED ONE CHEQUE OF RS.2999/- ON 30/03/2011 AND MY BLANK CHEQUE IS STILL PENDING WITH TMFL. I AM NOT RECEIVING ANY RESPONSE FOR MY QUERY FROM TMFL.
                    I NEVER EXPECTED THIS TYPE OF TREATMENT FROM A REPUTED COMPANY LIKE TATA MOTORS FINANCE LTD. I WOULD LIKE TO KNOW WHOM CAN I CONTACT ABOUT THIS ISSUE. I FEEL ITS A DISGRACE TO A NAME LIKE TATA!!!!!!!!

                    MADHUSUDHAN A
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Tata Motor Finance Limited — Chq. return without reason

                    In feb. 2009 I had given one chq.(HDFC BANK) for installment of my tata indica, at that time they had return my chq. then I had asked to TATA the reason for chq. return, they told me that ask about this matter to HDFC bank, I had asked to hdfc and they answered me by mail,
                    Pls read this mail (send by hdfc bank) :-


                    "As per our branch cofirmation they checked at their end, and came to know Clering has wrongly returned the cheque with reason "A/c Closed". The said cheque was deposited with them by Tata Motor. On monthly basis, they receive bulk cheque deposit from Tata Motor with soft file containing cheque details like cheque number, amount & account no of customer. In this case Tata motor had provided soft file with old(closed) a/c no ending with 420, therefore the said cheque got rejected with reason" A/c Closed". We trust you had already made payments to TATA."
                    Dear Sir,

                    I am into freight forwarding company. I had done one Shipment to my client last 75 day before, for which he had provided me a Cheque favouring against the payment to us.. While depositing the cheque in my company account, I found that there are insufficient funds in their account & returned back by the bank

                    I have contact the customer, but he is not ready to settle out our payment.

                    Pls let me know what you I do.

                    Looking forward for your reply with your direct contact numbers of your Mumbai office.

                    rgds,
                    Siraj
                    Dear Sir / Madam,

                    I am Samson Kaizer.A Car Loan (Tata Indica) TN 38 AS 8299 Agmt. C.V Agmt.
                    No. [protected] Due Date 11th
                    I would like to bring to your kind notice that I had given a letter dated in the month of Dec 2009 to cancel the ECS mode of payment towards my loan, hence thereafter I had been paying my monthly due amount of Rs 7600 every month against my loan through the daily collection agent, but still the ECS mode of payment is being considered and I am being fined every month due to the bounce of cheques issued via the ECS mode of payment. Request you to do Kindly Cancle Over Due Charges

                    Request you to kindly look into the same and rectify me being fined every month due to the bounce of my cheques made via the ECS mode of payment and records being corrected that I am paying my loan amount through the daily collection agent.

                    Request your kind intervention on the same.


                    Yours truly,


                    A Samson Kaizer
                    [protected]
                    Taking language Tamil

                    Place : Coimbatore
                    Date :[protected]
                    Request you to do Kindly Cancle Over Due Charges
                    case id 398977

                    Tata Motors — BAD BEHAVIER

                    EMPLOY NAME---ASHUTOSH PANDEY(INSORANCE CLAIM)
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                      MADHUSUDHAN A
                      from Bengaluru, Karnataka
                      Jul 9, 2011
                      Resolved
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                      Address: Dakshina Kannada, Karnataka

                      I HAVE STILL NOT RECEIVED MY BLANK CHEQUE DEPOSITED WITH TATA MOTORS FINANCE LTD. (TMFL) EVEN AFTER CALLING THIER MANGALORE BRANCH DAILY FOR PAST ONE YEAR.
                      I HAD BOOKED A TATA NANO THROUGH TMFL ON 09/04/2009. VIDE UIN NO.[protected] TMFL LOAN APPLICATION NO.3468 DTD 09/05/2009 AND DEPOSITED TWO CHEQUES WITH THEM. ONE CHEQUE FOR RS.2999/- VIDE CHEQUE NO.084125 AND ONE BLANK CHEQUE NO.447514. SUBSEQUENTLY I CANCELLEDMY BOOKING OF THE VEHICLE AND THE CANCELLATION WAS CONFIRMED BY TATA MOTORS THROUGH CANCELLATION NO. AEVEX 25469 ON 22/05/2010. SINCE THAT DAY I HAVE BEEN CALLING THE TMFL MANGALORE BRANCH EVERY DAY FOR MORE THAN ONE YEAR NOW.ON 30/03/2011 I RECEIVED ONE CHEQUE OF RS.2999/- AND I HAVE STILL NOT RECEIVED MY BLANK CHEQUE. THE STAFF OF THE MANGALORE BRANCH OF TMFL NEVER GIVEN ANY RESPONSE TOMY QUERY. I AM VERY MUCH DISSAPOINTED THAT A COMPANY SUCH AS TATA MOTORS FINANCE LTD A SUBSIDARY OF THE TATA GROUPIS INDULGING IN HARRASSING ITS CUSTOMERS.
                      FROM:
                      MADHUSUDHAN A
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        prashantarora00
                        from Gurgaon, Haryana
                        Jul 9, 2011
                        Resolved
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                        Address: Delhi

                        I want to bring one ordeal in front of you I am so called proud owner o TATA SAFARI bought on 29th May 2011……

                        Ist I was communicated that I will get 25000 rs worth of Accessories which was later charged then I end up extended warranty not being given where as I have the receipt that the same has been done.

                        IInd Wiper developed a snag where spring support was not there where your TDI team in HIM motors blamed me that I have might removed the same
                        Then when they wanted to replace the same non of them could fix it question to be asked when 3 people put together could not place then what is the point.

                        There is one metal support missing from one of the doors which was again as per service delivery person I would have broken this (surprisingly without any damage on the door means that I am to be blamed)

                        Exhaust convertor got malfunctioning imagine in 30 days I am still waiting for the same to be blamed.

                        Commitments are meant to be broken by TATA which I have learnt and worst mistake which I have done is taking the IInd TATA motors which the worst service to go for.
                        I seems that I should have learnt my lessons from ist car.

                        Today I am writing this mail from HIM motors where service delivery people have not touched their cars meant for customer service and have taken some photographs where people are chatting enjoying morning weather at 11:00 but work has not started had to fight with other customers which I am sure are equally pert up due to careless and harsh attitude of staff(no Service person took care of this) my way for car to number 6-7 where was the ist person waiting since 8 AM service delivery executive spoke harshly and has ensured that his relative and friends got the preference.

                        Please check Facebook and twitter for your mighty brand I am sure Jamshedji TATA never thought that this is the level to customers and all the promises and courtesy differentiates this from other BRANDS across the globe.
                        I am not expecting TATA to take care of this……………………….




                        Regards
                        ________________________________________________________________________________...

                        Prashant Arora| Manager - Alternate Channels | American Express Banking Corp.

                        Mobile: +91 [protected] | prashant.j.[protected]@aexp.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        You , stop complaining about Tata motors and start looking after American Express. Your American Express is fooling customers into buying defective products and services. I applied for an American Express Gold Card but instead your sales executive sold me a Kingfisher, which was of no use.

                        Stop complaining about Tata motors and start looking at how American Express its treating/cheating its own customers.

                        Regards,
                        Suffering customer of American Express
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                          punyanshu
                          from Nashik, Maharashtra
                          Jul 7, 2011
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                          Address: Delhi

                          I have made full payment of Car loan in May 2011 for my Indica Xeta Car of Model 2006 (car N0. DL4CU 7354 of Chesis No.600208CTZP52496, Engine No.475S149CTZP45852. Till date I have not received my NOC for the same, as I have decided to sell my car and change the owner. Please do the needfull to issue the required NOC at the earliest please. Thanks, DINESH VERMA.. resident of .178D, POCKET- 1, MAYUR VIHAR PH. I, DELHI 110091, E-mail : [protected]@yahoo.co.in, Mob. [protected]
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                            R
                            ravi verma 715
                            from Delhi, Delhi
                            Jul 2, 2011
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                            Address: Haryana

                            Dear Sir/ Madam,
                            I had purchased a middle class family so called dream car "NANO" of TATA Motors from the ABS Mercantiles, Gurgaon.
                            Ever since I purchased this car (Bearing Reg no. HR26 BH 5715), a lot of problem faced by me regarding the performance of the vehicle. Some of the problem rectified by the ABS motors are Steering assembly, Rear right side door lock.
                            But the problem of noise from somewhere rear is not diagonsed till today.
                            This problem is identified by me. ABS motors service engineer also admit that problem is likely to occur in 7 out of 10 Tata NANO Car.
                            My Vehicle was off road from 16th may'2011 to 29th June'2011 at the workshop of ABS motors, Gurgaon. A lot number of trials were carried out jointly by ABS motors service engineer & Tata Motors engineers. They had even changed complete gear box assembly, Modified clutch cable (documents available) & checked other parameters related to this. But they are unable to rectify the problem till date.
                            Finally a meeting was held at ABS motors workshop, Gurgaon between myself, ABS workshop GM & Tata Motors engineer Mr. Varun (Sr. Technical Advisor- North region).
                            They altogether forced me to take back the vehicle from the workshop & stating in written (Mail) that there is no abnormal sound in your vehicle.
                            Althought the sound is still there & they have no solution right now for the problem.
                            As I couldn't find any solution for that peculiar sound at there end, I have to take back my vehicle unwillingly. As on today I am not able to drive my car (Inspite of putting my hard earned money in it)- because my concentration is diverting during driving due to that peculiar sound. This condition my lead to an
                            accident of me & my family.
                            This consequence also communicated thru mail to them, but they are not bother about any such customer complaint.
                            After taking all such mental, physical & economical pain & no solution to the problem, I have to lodge a complaint at ur end.
                            I want a replacement of my car with "No problem NANO CX"- Otherwise requesting you to help me to get back the full expenses on behalf of my NANO " a really dream car"?????
                            Looking for your favourable support.

                            Thanks & regards,

                            Ravi Kumar Verma
                            [protected]@gmail.com
                            [protected]
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                              B
                              bharti mehta
                              from Gohana, Haryana
                              Jun 28, 2011
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                              Address: Mansa, Punjab

                              the interview call from this Id-<tatamotors.[protected]@gmail.com> and the no is [protected]
                              Your call letter and air tickets will be dispatched shortly after getting the confirmation of security deposit in the bank. You are supposed to deposit Rs 7550/- the initial security by Today (28.06.11) in ICICI Bank A/C No.[protected] in favor of company by the name of Mr. Neeraj Kumar Account.
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                                M
                                manvendar
                                Jun 24, 2011
                                Resolved
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                                Resolved

                                Dear

                                Sir/ Madam.



                                I am manvendar singh Kelwa.

                                We have been using tata vehicles Over 2 decades. right now i have a serra a safari and a Lenia. previously we have owned one more safari indigo and a serra.
                                in all six vehicles from your company.
                                apart from this we have trucks which i am sorry i have no count of.


                                I have never ever had faced so much problems and discomfort from any of my previous cars as i am facing from my new safari, its a 2.2vtt dicore 2008 model.(RJ 27 ua 1948)
                                In two years three engine failures. at least twenty complains which were never properly considered or given def years.

                                starting from a break fail nearly escaped death to three engine failure alternate failure battery blast and finally my Patience failure.
                                these are few of the many things i have faced
                                i wish i was a a taxi driver so i could have sat in your tata costumers lounge and got my care repaired but unfortunately i am a business man and i don't afford to do that

                                Sir / madam, i am so tired of wasting my time money and energy on requesting you people to do it right not best.
                                i don't mind paying, in fact i have paid before 1000 km i have paid after second engine failure and could drive around 100 to 150 odd Km before the third successive engine failure.
                                money is not the point its the feeling of being fooled and (Ye to chalta hai, itna to adjust karna parega, gadi hai hojata hai) the typical indian mistrey answers.

                                Sir/ Madam,
                                I duly apologies for any disrespect in my language.

                                My B Indian Buy Indian Concepts Have been changed.

                                Regards

                                Manvendar S Kelwa

                                +[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  A
                                  anubha srivastava
                                  from Noida, Uttar Pradesh
                                  Jun 23, 2011
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh

                                  i have purchased Tata nano in may 2011 after doing a lot of survey by surfing on the net regarding the claim made by the company regarding ts fuel efficiency ..but i am surprised that my car Tata nano BS IV LX is giving us only 12 km per liter mileage .in delhi .i have total 14 years experience of driving ...can anyone help me out in this matter ...is something wrong with my car

                                  Neeraj Srivastava-
                                  mob no- [protected]
                                  Comments
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I HAVE PURCHASED TATA NANO LX ON 25TH JULY 2013. I GOT THE MILEAGE 24KM P/L ON HIGHWAY WITH AC ON AND 19KM P/L AT CITY MUMBAI WITH AC ON. AFTER 1ST SERVICE MILEAGE START REDUCING AND AFTER 2600KM IT YIELDS 9KM P/L. SAME ROUTE, SAME DRIVER, SAME SPEED DRIVING(55 TO 70 KM P/H), SAME PETROL PUMP FOR FUEL REFILL.
                                  TATA SERVICE STATION DEMANDS MONEY FOR AVERAGE TESTING WITHOUT CHECKING THE TECHNICAL ASPECT OF CAR.
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                                    N
                                    Narsingh Solanki
                                    Jun 9, 2011
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                                    Address: Delhi

                                    I got the mail from Tata Motors Limited. that is a fraud mail. I want, some action should be taken against these kind of fraud mail.

                                    from Tata Motors [protected]@tatamotorslimited.com
                                    reply-to [protected]@tatamotorslimited.com
                                    to [protected]@gmail.com
                                    date Thu, Jun 9, 2011 at 7:09 AM
                                    subject Tata Motors

                                    hide details 7:09 AM (7 hours ago)

                                    {TATA MOTORS}


                                    Dear Candidate

                                    Your code number - STQ - 034.You are in group one. We are inform you that your resume has been Online selected. [TATA MOTORS].
                                    TATA MOTORS It is one of the largest and most respected companies in India's private sector.
                                    The Company offered you to join, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company.

                                    Departments - Mechanical Engineers, IT-Software/Hardware Administration, Production Department, Sales and HR Department Accounts, Hardware networking,web designer Engineer Quality control , Total - 44 candidates Short-Listed
                                    Post - 43 Experience : 0 - 3 Years
                                    Location: New Delhi, Pune, Banglore, Chandigarh and Mumbai. Interview Date[protected].
                                    The Selected candidate keeps the right of being getting posted at the desired location subject to the final decision of HRD after discussion.
                                    Salary - Min -23`000/- to 46`000/- per month on your performance .You are going to employment in TATA MOTORS . We are informing you that your profile has been selected online.
                                    Late reporting candidates will be not allowed in the process. The selected candidate visit to company office is not allowed before interview date. Only one family person is allowed with female candidate. This call letter and group code number
                                    STQ -034 is not-transferable. This code is valid only for your interview date.

                                    Note - You have to deposit an refundable security amount by cash Rs 8,450/- Tomorrow in The (Bank) in favor of Authorized A/C ,The Job profile and salary offered by Company will be mention in your call latter. Your call latter and Air Ticket will dispatch very shortly after receiving your confirmation of security deposited in to the Bank.
                                    The security amount paid by the candidate. This is a refundable amount. And this is compulsory because this is company process.
                                    (1) - Note - You come with your all documents photocopy. And one hard copy of the invitation mail. Id Proof, 5 Photos,
                                    (2) - Note - Send your new resume with your code number now - ([protected]@tatamotorslimited.com)
                                    (3) - Note - you can call in official working Hours Monday to Saturday-10 Am to 4 Pm. After the working hours your call not be accepted.
                                    And after depositing you send me your deposit slip scan copy and your id and add., your two mobile number or phone number. if you are been selected or not, This amount will be refundable.
                                    Kindly give the information after deposited the security amount in to the bank to company's below mentioned email id. Without information to this email id - ([protected]@tatamotorslimited.com ) Your letter will not be dispatch to your home address.



                                    Regards
                                    (Senior Manager-H.R. Department)
                                    Mr . Devraj Goyal Contact No. +91-[protected]


                                    Best Of Luck
                                    i received d same mail as well, but with d name of harsh raj gupta as senior manager..
                                    i'v also received this kind of mail from tata motors...we should take strong actions against these fraud mails...they are embarrassing too much...they are also playing with our future...

                                    petrol pump problem

                                    Sir i was purchage tata nano cx modal in the year 2011 but i has always problim about it when i go to service center it will always give us roude behavear so plese sola my problim that will be most kindness
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                                      S
                                      subhendu0203
                                      from Mumbai, Maharashtra
                                      Jun 4, 2011
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                                      Address: South 24 Parganas, West Bengal

                                      My Indigo CS vide registration number WB06 7525 has done only 38000 kms has properly maintained all thru from Tata Motors authorised workshps, now developed a problem which is being communicated to me from their authorised workshop as "COMPRESSION LEAKAGE'

                                      This is a problem which they themselves say, at such low kilometer i.e. 38000, it is not possible to happen like this. It is a Tata Motors's Manufacturing Problem.

                                      I want my Car's engine to be replaced since it is under extended warranty.

                                      Best regards,

                                      Subhendu Ganguly
                                      [protected]@tkm.co.in
                                      [protected]
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                                        M
                                        mypcworld
                                        from Surat, Gujarat
                                        May 25, 2011
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                                        Address: Surat, Gujarat

                                        As I bought the car Indica Xeta in January 2008 - Tata didn’t deliver the car on time it should be on 27th jan as it’s my child b'day . Dealer Auto point through the money and told me that they will not give me a car after I call upon Tata motors Mumbai they arrange vehicle, after that every time my cars goes there is some additional fault comes in my car every time I had fight that I never experience this fault when I gave the car, one time they took my car's side mirror too. I will discuss the last incidence.
                                        To
                                        The Tata Motors
                                        Complain No: 1-[protected]
                                        Dear
                                        Please do note that we regret to inform you that you provided service till today is worst. Every time my car goes to service we are coming out with red face let me explain you last incidence.
                                        We have call upon no[protected] on dated:[protected] at 6.00 pm and for my car breakdown service, you can check detail on Complain No: 1-[protected]. There wasn’t any response then after for a Month, after a month we have raised our voice and ask about what happening? , The staff wake up from a long sleep and started querying about why not responded the complain at the end they pick my car on dated: 6-5-11 after that again there wasn’t any call from TATA Motors and we made a call again 16-5-11 on toll free no again now they couldn’t trace the car location after 2-3 days exercise they found out my car at Auto Point – Saroli –Surat.
                                        From Auto – Point – Saroli
                                        Now one of eng. Mr. Mustaq Call open and told me that car is getting start in one go what is the problem? , As I told him to have a go with test drive, car engine is not getting force and car is not even moving on 10miles speed.
                                        After 3 hours eng. Range me again and told me that sir your car having battery problem that’s why it causing above problem. I was shocked and replied that dear I am also having a electronic store and I know that battery is there for ignition not to run the engine plz check again.
                                        After a couple of hours once again eng. Call me open told me that sir your vehicle is ready to pickup, as I was out of the town so pick the car 3 days late on the date: 21-5-11, Car wasn’t getting switch on, so eng took another battery and did connect with my battery and start the car as I ask him why my car battery is down? As he replied that don’t worries have a go, drive around and it will be charged itself. As I back to my office and left the car, at night as I close my store and tried to start the car it wasn’t getting start, as I call the local eng. He told me that plz call open TATA Motor that battery cells is burnt out. That means the eng, whoever was working on my car did the mess and burn the battery to just keep his word that he was right for the battery problem. Now battery cost is 5000Rs. Who will pay the cost? And most important thing is in this competition era other company are providing far better services.
                                        Thanking You,
                                        Raj : [protected]
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