Tata Motors Complaints & Reviews

Sir.
I have many time request to tata finance co. for the NOC and my loan statement .
But till now I've not received Noc and statement.My Loan ac/no=[protected] and customer No. 01CUS264252 and my Name is Babu Ram Kewat .Email-id.[protected]@rediffmail.com. Mobile no.[protected].
Thanking You....

Dear sir/madam,
i have applied for car loan last week in Wasan moters(chembur branch) and i was told that it will take atleast 4 working days, but i am shoked that its more than 7 days but its still under process. Daily your boys say, "kal pakka ho jaega saab", but it ends at the same place. Is there any problem with your services?. My father had purchased Vista through your finance but it took not more than 5 days, then why so long now. We do have several financial commitments. Please inform me if its not possible with your finance. leveing all other banks i came to tata finance just coz of your services, but i'll never sugest this to any other of my known. I am completely frustrated and lost hopes now. I request you to inform me if there is any real problem. I would not like to name anyone but you can contac me on [protected]

i got the fake interview letter fro the following mail
[protected]@companyhrd.com

Hi,

I have taken loan from Tata Finance . Loan Account number: [protected].
1. I have given 20 cheque leafs to Tata finance personal sitting at Pandit Automotive (Pimple), but now I am being informed that their back office has received only 6 cheque leaf out 20 submitted by me.
2. I am also being charge INR250 due to non-payment of EMI for the month of Aug-2010, which is incorrect, since I have submitted 20 cheque leaf.
3. I was not being informed of theft/loss of cheque leaf by anyone.
4. I was not being informed of non-payment of EMI by Tata Finance due to non-availability of cheque leaf.
5. There was not a single correspondence from Tata Motors.

Kindly look into the issues and revert back.

Thanks & Regards,
Aneesh Bhatnagar

Dear sir,
befor 3 dys ,i sent u compalin for my tata manza back side some harmful noise near dikki of car....plz solve my problem and satisfy me a s oooo nnn




regards,
johnson fransis lobo
godhra road
dahod
[protected]

I am highly disappointed and disheartened after the receipt of legal notice dated 18th August 2010 from Tata Motors advocate Chopra and Co. for the unjustified demand of Rs 13857.56 on behalf of professionally managed “Tata Motors Limited” which is known for the group of Fortune 500 company.

I remember ….. if I am not wrong , only one EMI was got bounced in the whole tenure of 3.50 years which was also even due to the fault of Tata Motors . This was probably Ist PDC . This cheque was sent for collection without even sending me the payment schedule in advance . I was learnt that no cheque would be sent for clearing without sending the payment schedule. I got this payment schedule only after this Ist PDC got returned unpaid . I request you to please go through my payment track record and see how many defaults are made by me ?

I am shocked to see the amount of Rs 13857.56 which seems to be the accumulated of Rs 200 or Rs 400 as the penalty of this above stated cheque bounce charges not paid by me . Infact, no one has asked me to pay this amount nor I have received any call for the same . Now they have sent me this notice when my all the payments schedule is going to be liquidated in the next couple of months. Rather, I was required to request for the NOC against this loan agreement.

I also remember that undersigned had visited their Noida office around the year plus back and I was told that accumulated dues are approx Rs 4200 (accumulated for one default) . I was asked to pay Rs 2100 and rest of Rs 2100 was advised to send the waiver request . I immediately issued the cheque of Rs 2100, No one ever told me the fate of Rs 2100 waiver issue.

I earnestly request you to please resolve this issue and arrange to send me the NOC once my all pending ECS are cleared in the Month of November 2010. Please understand I have made myself associated with the company like Tata which is understand to have a social friendly company instead of the company like Reliance etc. They may write to me on my below mentioned email address : Please also note that mobile no of Mr Ranveer Panwar [protected] is seems to be the wrong number which is appeared in the bottom of this notice even the address of their advocate is also confusing. I understand that this is the deliberate attempts so that reply of this notice could not be sent

Thanks for this big help !


M C Bhardwaj ( AICWA)
Krishna Bhawan
A-34 Sector 34, Noida
Mobile No [protected]

This was the mail which I did in TATA MOTOR FINANCE and they haven't reply me till now and even nobody are listening to me for my NOC I am not in fault and I don't have to pay any more but as they are not listining there is a raise in my outstanding amount and who will be responsible..? Please help me where can I file a complaint? GRAHAK SURKSHA? Or any other?
Please co-operate and help me to get my NOC and to beware from this kind of CHEATER AGENT/REPRESENTATIVE OF FINANCE COMPANY

[protected] Forwarded message[protected]
From: Earning King <[protected]@gmail.com>
Date: Fri, Aug 20, 2010 at 11:02 AM
Subject: ABOUT NOC
To: [protected]@tmf.co.in
Cc: prashant.[protected]@tmf.co.in


Hello,

Pragnesh Soni here, Kapadvanj, Gujarat.

I took a TATA ACE TEMPO loan with your company and my contract number is [protected].

I want NOC and I am cheated by your AHMEDABAD BRANCH representative Mr. Nikhil Patel,read carefully what happen and give me proper solution.

I have very good account with you but by mistake I forgot to pay last two installments
(8000/- each) so 16000/-.

I had a call from your representative Mr. Nikhil Patel for the same on 24-7-10(Saturday)to pay me 17,800/- including all charges. I bargain with him and he accept as my record is good so he asked to pay 16,000/- and promised me to give NOC within 3-4 days.

After that I asked him to give me TATA'S Bank A/C to deposit remaining 16000/- but he replied there is cash limitation in TATA'S A/C so deposit it in my senior's account that is MALA H SHAH , AXIS BANK, A/C No- [protected]. I deposited 16,000/- on 26-7-10(Monday).
On the next day I asked him to give me receipt number and he refused to receive my call and reply to me with wrong commitment that you will receive your receipt tomorrow when I call him from other number.

Finally I called in customer care([protected]) on 7-8-10 and knew that still y outstanding is there and that accrue to 19,237/- instead of 17,800/-.

I called in Ahmedabad branch from where NIKHIL PATEL MADE ME A CALL[protected] ,[protected] and talked with MR. SAMANT CHAUHAN and he solved the matter of cheating and give me receipt on[protected]days late from 26-7-10). Receipt No of 16000/- payment is[protected].

Now who will be responsible for the outstanding amount of 3,000/-?
I had already bargained and NIKHIL PATEL did a cheating with me. Right now his mobile number [protected] is also not in existence and AHMEDABAD OFFICE BRANCH is not receiving my calls and don't reply me what to do?

How will I be able to receive my NOC?
There is NOT MY FAULT.

I have recording of each and every call for your proof.

I want just NOC and want to maintain good relation with you and don't want to pay the outstanding amount of 3,000/-.

I request you to solve the matter and square off the outstanding or collect it from
Mr Nikhil Patel, Samant Chauhan as they are not rsponding me now a days and interest is being added in my a/c everyday. So solve this.

Looking for your patronage,

Regards,

Pragnesh Soni

HI MY SELF NARESH AHUJA JUST ONE MONT BEFORE I PURCHASED A NEW TATA INDIGO CS MODEL FROM WASAN MOTORS AT THE TIME OF BOOKING THE EXECUTIVE OF THE SHOWROOM NAGESH SAID THE NEW SERIES INDIGO IS THE HIGHEST SELLING SEDAN NOW DAYS WITH COMPLETE NEW LOOK AND FULLY LOADED FEATURES LIKE POWER STEERING,POWER WINDOWS, COMPLETE STEREO SYSTEMS CLARION MAKE WHICH IS WORTH RS. 9000.00 AND WITH REMOTE FACILITY ETC. BUT AT THE TIME OF DELIVERY WHEN I ASKED HIM ABOUT THE REMOTE CONTROL OF THE STEREO HE REFUSED AND DENIED DIRECTLY AND SAID HE ISN'T SURE ABOUT THE SAME AND WILL DELIVER AFTER 2 DAYS LATER HE IS DENYING THE FACT AND SAYING IT HAS TO BE PURCHASED SEPARATELY AS IT AN EXTRA ACCESSORY I HAVE LAUNCHED A COMPLAIN BUT TILL TODAY HAVEN'T RECEIVED ANY REPLY FROM THE COMPANY.I have regitered a complian on 4 august 2010 complain no 1/[protected]. COMPANY HAS NOT GIVEN ANY FAVORABLE REPLY TILL YET AFTER REMINDING SO MAY TIME TO MR PRAVIN BHONDE AND MR RUPRIT SINGH BHATTI ON THEIR RESPECTIVE EMAIL IDS WASAN MOTORS CEO MR DILIP SHAH dilip.[protected]@wasanonline.com, [protected]@wasanonline.com, rupritsingh.[protected]@tatamotors.com ; pravin.[protected]@tatamotors.com.ALSO MAILED MAY TIME REMINDERS TO [protected]@tatamotors.com COMPANY OFFICIAL COMPLAINS CENTER BUT STILL MY COMPLAIN IS NOT ATTENDED..

Sir ,
I have purchase Tata Nano RJ-14-CH 3157 from Kamal and company Jaipur. The rear wheal driver side is not in proper position due to defective arm. I have deposited my car 3 times with job card, but due to none availability of part they return back it without doing any action saying that order is given to Tata Motor Pune and part is not received till date.
Please help me.
Rajbala Panwar, 239, Tara Nagar, Jaipur
Mob [protected]

Hi,

My father (Mr Jitendra Kumar Srivastava) had booked (UIN[protected]TATA NANO through SBI Bank Loan facility.They cancelled (Cancellation No - BJESL/63304) the booking in first week of March through customer care of TATA Motors NANO on telephonic conversation with cancellation reference no ,given by customer care executive and above mentioned in bracket.According to demand of customer care executive and suggested by local tata motors dealer's executive we have couriered all the original documents on 18 March which has also delivered at TATA Motors NANO Mumbai address on 23rd March.It was assured by them that we would get the refund within 30-45 days.After that we have made many calls and E mailed through SBI Bank regarding the refund but they every time told us that our cancellation is under process.After so many reminders through SBI bank and personal call to customer care they replied on 2nd Aug that cancellation process is not still complete and required documents like Original allotment letter,original booking form of customer copy and photocopy of I D proof, which has already submitted by us through courier and delivered at 23 rd of March at there Mumbai office.
Now it is high time and they have harrased us physically,mentally and economicaly.We need immediate justice.
We have all the proof of mails , calls , courier and courier delivery report etc.
I have never ever seen such a careless,unprofessional and worst approach/system of any company.

I bought TATA motor vehicle TATA INDICA DICOR in Feb 2008 Vehicle No. TN-20-AM-7796 through Concorde Motors Ambattur, Chennai. From the beginning I was cheated by Concorde Motors Service centre and they looted money from me in the name of service charges and parts not covered under warranty.

The recent being, I gave my TATA Indica DICOR for service in June 12 and I was billed whopping 22,000 Plus…. Every time Customer Relationship manager and service supervisor gave full length story that they cannot do in warranty or in extended warranty and billed me whooping service charges.
To my knowledge Concorde Motors Ambattur, Chennai simply water wash the car and fill the oils and bill the customers with huge service charges and make customer to visit more and more so that they can extract more money ….on next visit………

The major issue I had with them is clutch plate and window pop up from the day 1 since I bought the car in 2008 and asked Concorde motors to replace. Every time I was told that it was minor issue and they simply settle the issue with temporary solution and send my vehicle back. Within next 2 days the problem will crop up again.

Concorde motors exploit person like me who always on international travel and doesn’t have time to visit personally and depends on family members (my aged parents) to coordinate the service.

And most ridiculous issues apart from billing me for Rs.22000+....in previous service are that Concorde Motors have charged me around Rs.450/- for picking up my car from my home at ambattur to your service station and another Rs.400+ to resolve window pop up issue.

The other unprincipled part is so called feedback call from Concorde Motors to customers from pane/Mumbai about service. The call centre executives mostly force customers to give rating at least 7 out of 10 and never records any negative comments. This has happened many times for me and when I say I not satisfied with service I was told that concerned person from ambattur Concorde will call or visit me to settle the issue. As expected no body visit or calls us.

The most recent burgle from Concorde motors is on[protected] where in to fix my window pop up issue they charged Rs.1000/- saying that it neither comes in warranty or extended warranty. When I asked why they have not replaced the parts in the beginning when I reported this incident in 2008? And asked them to look in to the system history where in all my issues will be recorded from 1st service.

I am astonished to note that I was told that they cannot do anything and it is past story.

Instead of doing 3rd grade unethical business like this it is better they open up a chop shop and sit…..
I regret to have relationship with Concorde motors and request the consumer forum to take up the issue with concerned

Complaint against TATA Motors for Manufacturing defects in TATA SAFARI DICOR
MODEL: TATA SAfARI DICOR EX
Reg No :- MH-03 Z 5998.
CHASSIS NO : 403071JUZNO2492
ENGINE NO : 881260
Purchase Date :- 28/09/2005
Dealer :- Wasan Motors(CHEMBUR)
SERVICE Dealer:- Wasan Motors (DEONAR)

I have really faced many issues ever since I purchased my tata safari. for e.g. the engine was changed...

Ref: - My Loan Account no - [protected]
Agreement No – [protected]

Dear Sir
This is reference to my above said Loan Account & Agreement with Tata
Fianance Ltd. I had availed a car loan from Tata Finance Ltd. from Jan 2007 and
committed to pay the loan through EMI which is deducted from my PNB Bank account on
This is to inform you that i gave them pdc but by their mistake they do not present my one pdc in bank i gave them the proof to not present pdc in my account(bank statement) i gave them the cash payment against that pdc and took in return that they will not took any charges against that pdc at the time of noc but now theyare not issuing my noc after seven month compliting the loan they are demanding charges against that pdc plz. look this matter

thanks
Vipin Jain
[protected],[protected]





































Thanking you

I have not received my tata motors receipt which I have invested RS.40000/- BY cheque of Bank of India 6753 on 5/9/2009. nor I have received any interest from that till date pls put ecs for my interest cheque bank of India a/c no.[protected].

Dear Sir,

I have purchased a Tata manza on 1st jan 2010. During rain the boot fills with water and deposits in the boot. This leakage will harm the vehicle and cause the rusting.
My repeated attempts to reach out to Dealer Concord Motors have gone in vein as they are asking me to talk to service centers & service centers are directing me to dealer. There is no access to file this complain.

Neeraj Singh
[protected]

I have a Indiac Vista Quadrajet Aura which I purchased in Sept 2009 from Dhingra Motors Gurgaon Registration Number HR 26 AY 9545. Right from the day two the car has been giving me trouble, After 2 days I noticed that the paint had peeled off from handles and the front bumpers. After one month the front tyres were changed, after 3 months the power windows relay swith was changed, engine mounting has been changed twice. the tyres make so much noise that we cant haer our own voice when the car is on the speeds after 60 Km/hr.
In all a very lousy car. I wish only my enemies bought this car. A VERY STUPID CAR. BUY IT TO SUFFER.
Regards
PAWAN DHINGRA
email: [protected]@rediffmail.com

NANO car booking with booking amount of Rs 140,000 and UID[protected] was cancelled by myself on 5th May 2010 at Hemant Goyal Motors Patiala. All documents as required were submitted and I was informed that refund will be despatched to me within 45 days by Tatamotors directly with some deduction . When refund was not received even after 60 days , i contacted customer sercvice of Tatamotors on phone . I was told that cancellation has been done and refund is in process. And that complaint is being forwarded. Nothing happened in next 15 days . Customer sercvice again conveyed the same that complaint will be forwarded and I should wait for another 10 days. Meanwhile , I sent an e mail as well to tatamotors and then a reminder after 7 days . There has been no response from the company till now. Another call to customer service fetched me the same reply alongwith a few words of regrets and consolation for refund delay and that I should wait for another 10days.But nothing was assured . I do not know when this wait will end . Customer service is not giving any other information as to who next should be contacted so that i can pursue my matter effectively and convincingly.
By this time , the company owes to refund my money alogwith interest for the period after cancellation.

Can CNBC AWAAZ help me ?

Jaswant Singh.
186 Harinder Nagar , Patiala

Sir,

I have a Tata Motor Finance loan for four wheeler and the registration number is MH12FK7341. I purchased this car on Aug 2009. I have been paying an EMI which goes from my ICICI bank account every month through ECS.

Recently I wanted a Loan Track Record and also Loan Sanction letter from Tata Motor Finance. When I approached them I realised that the car was not registered under my name in their records in spite of me holding the RC Book and all other documents pertaining to the car.The engine number and Chasis number belongs to my car the details of the car is wrong - like the Make, Address and EMI amount. When questioned they asked me to fax the documents. I have faxed the documents to the Mumbai office on Monday July 23. I have been following up with the TMF office and no one is responding to my calls. I have also sent them email asking them the status but they are ignoring all initiatives from me. I want to take them to the Consumer Court because I am not ready to pay EMI of the car which doesn't belong to me!!! According to them it belongs to some person by name SHREEHARSH DESHMUKH. Please help me to file a case against them at the earliest.

I am a customer who has trusted TATA as significant of Trust but I lost my all trust ,money& patience from the company & company officials & I confirm you that I would “NEVER PURCHASE ANY TATA CAR IN THE FUTURE WITH THIS EXPERINCE OR I WILL NOT SUGGEST ANY ONE TO DO SO” Presently I need clarification & written justification from company for given below issues..

Check your records & let me know how many times my car self get repaired from Tata service centers? Car’s self have a manufacturing defect & last month I again purchased new self for my car & same get installed at Trans automobiles Badarpur Delhi 110044 but still problem is unresolved. I have spent 20000/- for service, self, key set oils & labor charge. After the installation of new self within a week time problem again occurred than I given my car to Trans Automobiles for repair the same again but again same thing happened with me. Already three times I have given my car to repair but enough is enough now I am finally lodged a complaint regarding the same
Car problem
1) Self not working at the time of HALF HEATING (According to Temp Meter)
2) Engine off while driving in Neutral Gear
3) Dry Cleaning (not done with electronic machine)

I have visited your workshop Vivek Automobiles at Mathura Road Near Sarita Vihar when the car was in under warranty scheme at that point of time my car had shocker problem but your service advisor told everything is fine & no need to replace both back shockers but after one week warranty got expired & I visited Trans Automobiles they have told me your both shockers are already dead & it need to be replaced with new one.So why the same thing not being informed by Vivek Autoobiles Service advisor? Company service advisors are BIG Fraud & BIG liars who have only one motive to befool a customer to make more money from them.

Last But not the least finally my Car got fired on 10.07.2010 & before that I have directly called to the TATA Customer care & complained against the indulged service station in to this but again Tata informed Trans Automobiles to resolve my car problem but I have refused to go again on the same service station for the same thing & the lady who called me from Trans Automobiles cut the phone to understand my problem. After that one call till date I have not received any confirmation call from Tata for resolution for the same. Now my question is if one customer literally telling that the service station is doing wrong activities with the customers than Tata should take a step to resolve the customer query. Now my question is TATA officials are sleeping or they are waiting to till the Customer met with any serious incident.

I need clarification from Tata officials that if customer is taking the servicing facility from TATA service centre than who would check all necessary check in Car Tata service station or some other companies service station because I feel TATA own service stations in capable to resolve the car problems.

I need clarification from the service station owner why my car got fired although the CNG installed by the Showroom at the time of purchasing a car & I have installed all prescribed equipments in the car at the time of purchasing (I have all showroom Bills) & when I asked the reason from the service advisor he told me that the Car Fan Fuse was loosed & that was the only reason for the fire. Now question is if my car serviced by them than who would check all fuses installation etc. obviously me not. I am getting different statements from all different people now I need final reason why my car got fired & if I paid 20000/- in one month to than who should check my car parts.


I NEED MY MONEY BACK & COMPANSATION FROM THE SERVICE STATION WHO HAD NOT WORKED PROPERLY & CONFIRMATION FROM THE COMPANY (TATA) TO WHERE SHOULD I GO TO GET MY CAR REPAIRED SOME ENGINEER SHOULD BE INVOLVED IN TO THIS BECAUSE YOUR SERVICE CENTRE MACHENICS ARE INCAPBLE TO RESOLVE THE CAR PROBLEMS.

I confirm you my car is standing at Trans Automobiles from[protected] to till date & I need urgent company decision on this because I think I have given a enough time to revert on the complaint which is raised by me.

Need your support to get the justice from the company


Thanks & Regards

Amitabh Choudhary
Mob [protected]
Car N. DL3CAY8102
INDICA XETA GLS (CNG)
My Complaint n. is 1-[protected]
Address : H 63 Saurabh Vihar Nagar Ext Jait Pur Road Badar Pur New Delhi 110044

I have purchased esteemed great Indigo MANZA Car AURA- MH-12-FU-7055 Quadra Jet on 03rd March 2010.
Since then I am facing the below mentioned problem
1. Left Side Pulling
2. Back Seat Locking Arrangement
3. Due to Left Side pulling there is a wear and tear in tyres

A expert team of Tata Motors visited dealers workshop to rectifiy the problems but since once month they are unable to recitify the problem.

Also they signed an MOM with me that these problems are there in product.( Attached Signed Copy)


Vikram Surve
[protected]