Tata Motors Complaints & Reviews

kindly check your e-mail for a detailed response to your post.

I firmly believe that all dealers of Tata Motors cannot be bad rather the company that is allowing the dealers to take customers on the ride is on fault. It is the irony that the product is sold on company's goodwill but for services the onus is put on dealers and the co. escapes scot-free.

Please don't ley this as a complaint for I have comfirm that it is real.Tata is a trusted business conglomerates and a house hold name here and since I I have recieve mine am more than greatful.Pradeep kumar.orrissa

i have also received the same type of mail yesterday .

KIND OF CONVINCING >.<
SAYANG!

warranty

company has denied warranty on the foolish grounds that a diesel filter has not changed during service of the car (which is a fault of there authorised distributer)

Job

A/p-Mhatarpimpri Tel:Shrigonda Dist:A, Nagar Pin:413726

I fully agree with you Tata Cars are hopeless and their service is the worst

Dear Mr/Ms. Agarwal,

At the onset it is very disheartening to note that you are facing issues like these with a new vehicle. I am a tata vehicle owner too and have been having a lot of trouble with TATA Motors' service, spares, etc. and am looking at initiating legal action against them. If your problems have not been solved by TATA Motors, I would request you to kindly get in touch with me on my mobile no. [protected] so that we could work together and teach TATA Motors a lesson they will not forget.

I am a resident of Mumbai and have already spoken to a number of people who have been having a lot of issues similar to the ones you have been facing and are willing to join me in initiating legal action against TATA Motors.

Once I have your details and information about the problems faced by you, I can forward the same to capable solicitors and we shall initiate the legal action against TATA Motors.

Kindly be advised that all legal costs shall be borne by all participants equally and proportionally, hence you need not worry about spending a lot of money.

Also, if you know of other people, whether in Pune or Mumbai, kindly ask them to contact me and I shall be more than happy to help them out too.

Hope, you will join us in our fight against sub standard services and defective products from TATA Motors and teach them a good lesson, they will not soon forget.

Wishing you all the best.

Regards,
Sameer Shahani.
Mumbai

Dear Sir,

I am Prof. S.I.Kolhe, working in Department of Mechanical Engineering, at J.T.Mahajan College of Engineering, Faizpur, Tal. Yawal, Dist. Jalgaon, Maharashtra.

In the first week of August, I paid Rs. 10000 for booking of Tata Indigo eCS LX and on 28/03/2011, I submit the DD of Rs. 571994 in Ujwal Automotives Pvt. Ltd. in Jalgaon branch. I got car on 28/03/2011. I notice that no FM Antina is fitted on my car. I survey numbers of Tata Indigo eCS LX car, I found that those who are purchase such a car earlier than me, they having FM Antina is fitted on his car. I purchase my car later than them.

Does my car model of old version also what are the remediates in my car, please clarify my doubts as early as possible. Also I think that excess payment was taken from me. I paid total Rs. 581994 to Ujwal Automotives Pvt. Ltd. in Jalgaon branch.

Prof. S.I.Kolhe
[protected]@yahoo.com
[protected]

To,
THE MANAGING DIRECTOR,
TATA MOTORS INDIA,
PUNE, MAHARASHTRA

SUBJECT:- Don’t get a ‘ TEST DRIVE’ of ‘TATA SAFARI’ at showroom

I.S.MOTORS ROORKEE, a great disappointment for me .




Dear Sir,
I m working as an “ASSISTANT ENGINEER” in UTTARAKHAND GOVERNMENT posted at Kotdwar, Uttarakhand . I bought INDIGO CS GLX 2009 model from I.S.MOTORS ROORKEE. Now I am planning to buy a TATA SAFARI in 2011. So I traveled more than 150 kms. From Kotdwar to Roorkee for a TEST DRIVE of SAFARI at I.S.MOTORS ROORKEE at Dehradun Road.

I requested them for a TEST DRIVE of SAFARI in I.S.MOTORS Roorkee. But they didn’t respond me well . I had to wait there for a TEST DRIVE of SAFARI more than 3 hours. And I asked them for a TEST DRIVE more than 5 times again and again. Unfortunately ! They disappointed & ill treated me each and every time, as I requested to them for a Test Drive . At last I couldn’t make a TEST DRIVE . A great disappointment for me .

At last, kindly my request to you, please arrange a Test Drive of safari for me and customers like me, at my place KOTDWAR, district Pauri Garhwal.


yours

E r .VIVEK KUMAR
ASSISTANT ENGINEER
UTTARAKHAND WATER SUPPLY DEPTT.
CONSTRUCTION DIVISION,
KOTDWAR


Ph.No:- [protected]
Address: JAL NIGAM colony .Janaki Nagar,
Nazibabad Road, Kotdwar,
Uttarakhand

Tata Motors — NOT GIVING GOOD SERVICE

SIR,
I HAVE TAKEN AN INDICA V2 DLS FROM GAYA BIHAR ...FROM PAREENA MOTORS ..ON THE TIME OF GIVING THE CAR THEY HAVE PROMISED ALL THE SERVICES BUT NOW THE ARE NOT LISTNING TO US ALSO .....THEY JUST IGNORE US FROM LISTNING TO OUR ANY COMPLAINS .....PLEASE SEE TO AUR PROBLEM AND HELP ME SIR...I REQUEST YOU..
FOR THIS ACT OF KINDNESS I WILL B ALWAYS OBLIGED TO YOU

my vehicle tata sumo grande left side head light have a problem from that time i was purchased the sumo grand from classic automobiles dhanbad i ask to dealer for light problem he said i will change that time you will come for first free service but now i finished 3rd free serviced from tata motars but it still not change i m ask to show room work shop in dhanbad (classic auto) and bokaro (kraft auto) there have some person demanded 1500 hundred rupees for replace the head light i told them i will inform your head office for this matter his given me reply if you will inform to our head office in future may be you will face the problem.
last three time i already inform to you directly that time your c.care ask to me for rank.
sir i faced the problem from your tata showroom. today i was send to my vehicle in bokaro craft auto for 4th free service and also here i ask to change to my vehicle head light but here have one person he demanded 2000 rupees for change the light.

This is with all Tata Dealers since their quality is basically hopeless

Deay In Delivery

Dear Sir, My car (BR06V 5598, Model Indica Vista ) has been given for the regular servicing to the agency Yashraj Motors, Muzaffarpur, Bihar on date 23.07.2014. It has not been delivered back to us till date .

NOW A DAYS TATA MOTORS AFTER FAILURE OF THEIR CAR IN MARKET IS CHEATING PEOPLE LIKE THIS. I ALSO HAVE SAME EXPERIENCE AS UNDER
NON REFUND OF BOOKING AMOUNT

I HAD BOOKED A NANO CAR AND DEPOSITED RS. 1, 42, 000/- THRO INTERNET BANKING. I HAD CANCELLED THIS BOOKING IN jULY'2010 AND SUBMITTED ALL DOCCUMENTS TO TATA MOTOR'S DEALER AT MILES MOTORS, VADODARA ON 10.7.2010. MY UIN IS[protected] AND CACELLATION NO. IS UTYEI-37034. INITIALLY IT WAS TOLD BY CALL CENTRE THAT MONEY WILL BE REFUNDED IN 45 DAYS. THERE-AFTER IT WAS TOLD THAT MONEY WILL BE REFUNDED WITH IN 45 WORKING DAYS. NOW, WHENEVER I CALL CALL CENTRE THEY SIMPLY SAY THAT YOUR REFUND IS IN PROCESS. I HAD TALKED TO CALL CENTRE ATLEAST 10 TIMES AND EVERY TIME THEY SAY THE SAME THING. MY COMMUNICATION THRO E-MAIL TO TATA MOTORS IS ALSO NOT RESPONDED. WHEN I ASK CALL CENTRE TO GIVE ME SOME OTHER CONTACT NO. THEY SIMPLY SAY THAT THEY DO NOT HAVE ANY OTHER NO. AND I HAVE TO CONTACT TO CALL CENTRE ONLY. NOW, I DO NOT KNOW, HOW TO GET MY MONEY REFUNDED?
I HAVE NEVER THOUGHT THAT A COMPANY LIKE TATA MOTORS HEADED BY RATAN TATA WILL CHEAT PEOPLE LIKE THIS.
ANKIT SINGHANIA

Tata Motors — After Sales

I Purchased a New Linea Emotion Pack, Petrol Version on 3rd of November 2010. However i feel like i have purchased a Second Hand car. I am facing so many problems with the car and in-spite of contacting Techno Automobiles again and again i am not getting any response. On the date of Delivery, all the features of the car were not explained to me and till date i dont know how to use the "Blue & Me" function of my car. The Cigarette Lighter for my car was given to me many visits to the showroom and the Lighter is faulty and in-spite of asking again and again i have not been provided with a replacement. The Power window of the Front Driver side is not functioning properly, The window glass shifts out of the Door Frame while coming up and now i have to hold the glass in place to bring the window glass up in correct position. The Rubber beading of the Rear Windshield is dislodged and separated from the glass due of which their is an squeaking sound while driving. I have approached Mr. Manish Nagpal the Sales team Member for Techno Automobiles again and again who asks me come to the Showroom and he will get these problems solved, However when i reach the Showroom he tells me that the concerned person is not there and to come another day. After making around 20 or so trips these faults have not been rectified till date. After Confirming with Mr. Manish Nagpal i got a Woofer and Amplifier kit installed with my music system but now after spending almost 30,000 Rs on the system i came to know that the company fitted music console does not have enough output to support the kit and now my whole money has gone down the Drain. In my whole life i have not seen such bad after sales team. It's as if Tata Moters is interested in only selling their cars and not to satisfy the customer. If you could help me then it would be appreciated however seeing the response i have got till now i dont have nay high Hopes from your Team.

yes true. Spares are not available
My car just for want of accelerator cable is in the garrage

Dear sir,

I m an unfortunate user of tatas indica vista quadra jet car. I purchased this car on dated 20 dec 2009 years back from ASHOKA AUTO SALES, AGRA, U.P.(Reg. No.UP80 -OO65) and from last 40 days I have suffer a problem with the A.C. Of My car, Istly I had send my Car to your Service dealer Ashoka Auto Sales and his technician told me that compressor of my car is faulty and this compressor will be changed with in 8-10 days after my follow up to Ashoka Auto Sales every after 10 days, Your service team commited for another 3-4 days, but after 28 days I had complaint in your customer care sale, I Have Receive a call from Mrs. Sunita (Ashoka auto ), she told me that this commitment of 8-10 days is applicable when your car is stand in our service station, I met to Mrs. Sunita (AshokaAuto Sales ) and say to her that I am very much disappointed to your attitude, after that from dated 16 may 2011 My car is stand in your Service dealer Ashoka Auto, After 10 Days according to your policy (Commitment of part replacement) I met to Mr. Vijay Sharma (G.M.Service Ashoka Auto), but he say COMPRESSOR is not in our stock even in TATA MOTORS and we can not commit what time compressor will replace. today I think no one is willing to help me. I am facing harrassment from Tata Motors and it’s service center ASHOKA AUTO SALES from last 40 DAYS
I have a horrible experience with Tata Indica VISTA and I want this to be known to every possible citizen of India.
So kindly request to you please mange my problem, if you are giving solution, I will very thank full to you and your company.
Regards
Atul Sharma
[protected]

Asoka Auto Sales — Pathetic service and not getting all the papers

Respected Sir,
i watch your show daily, its very good show for consumer to get justice from defaulters.
i have a case of pathetic service by Ashoka Auto Sales (Tata Motors Agency) and i want to draw you attention in this regard so after that nobody get suffered with same kind of situation that i am suffering right now:
I had purchased a car (Indica EV2 Lx) from Ashoka Auto Sales (Extn: Mathura office) one month back. they handed over car without car user manuel, stereo user mauel, stereo Remote and service book. after some days passed i had asked for all material which was left so company official Mr. Devendra Parashar told me we will give you all the items from taking another car when it comes to our showroom but nothing happend for many days, after getting mentally harrased and nobody is picking up phone i went to office then they gave me only service book when i inquired about other items they have no answer after all this i had asked about car insurance and registration because i know this thing will take time after purchsing of car so i asked but they gave me answer everything is in process. now 45 days passed after purchasing of car i have not get car user manuel, stereo remote and manuel, insurance and car registraion because of this i am getting by penalised by 1250 rs from RTO for Late registration. i have never seen such a pathetic service by car agency so please do some needfull in this regard and take some strict action against Ashoka Auto Sales so further they will get to know how to give srvice to consumers. Thank you.
yours faithfully
Rajendra Prasad Gupta
[protected]
1976, Calcutta House, Dampier Nagar
Mathura

1 TATA MOTORS ARE NOT CAUTIOUS AFTER SALES SERVICE,THEY DON'T WANT CUSTOMER,ASPER LAST 9 YEARS SEEN NEVER TATA MOTORS PASSANGER CAR DIVISION ENGINEER IS ATTEND THE VEHICLE FOR TECHANICAL PROBLEM ,NEVER TATA MOTORS ARE REPLYING AGAINST ANY COMPLAINT.WE PROUD ON RATAN TATA BUT ON WHICH MATTER?GOD KNOWS,HOW IS ORGANISATION IS WORKING ?
2 I FEEL NEVER PURCHASE TATA PASSANGER CAR ,IF YOU FEEL GO TO OTHER ORGANISATION .
I AM WITH 2 TATA CARS( INDICA AND MANZA) BUT FOUND TATA GROUP IS NOT GOOD IN SERVICE AFTER SALES AND PRE SALES.
IF ANY HELP IS REQUIRED NOT TO PURCHASE TATA CAR REASON FOR THAT CONTACT ME ANY TIME MY NO [protected]

Complementy Dissapointed from Tata Venture

Totally waste of money for this product from tata.bought it at last of 2011 and from that time only vehicle full of problems ...want to throw it

KANSAL ASSOCIATES
An ISO 9001:2000 certified org.
Registered with Small Scale Industries
2504, Bengali street, Ambala Cantt-133001
IMPORT & EXPORT CODE NO [protected]
TIN [protected] WARD IV, CST NO/AMB/27526 DATED 21.2.1990
PH:[protected], CELL: [protected]
E-mail: [protected]@rediffmail.com
MANUFACTURERS, EXPORTERS & SUPPLIERS OF ALL KINDS OF LABORATORY CHEMICALS, SOLVENTS, GLASSWARE & SCIENTIFIC GOODS


Complaint against M/S Metro Motors Rly Road Ambala Cantt and Tata Motors Finance Ltd.

Sir,
I respectfully submit as under:

That, I Anil Kansal R/O 1083-84/36 Bengali Mohalla Ambala Cantt is carrying on the business of Scientific Goods at Ambala Cantt.In the year 2004, I made up my mind to buy a diesel engine car for my business and as well for my family.

I discussed the matter with my friends and relatives, then every one suggested to buy Tata product because Tata has its own name & fame and is specialized in diesel engine vehicles, also Mr. Rattan Tata the Chairperson of the company who is having the name in market of automobile industry.

So I decided to buy an Indica DLS car from your dealer M/s Metro Motors Ambala Cantt. In Nov 2004, I purchased an Indica DLS car bearing Engine no 475IDI02GVZP70974; Chasis no 600142GVZP74497, invoice no PCD/25002 dated 30 Nov 2004, from Metro Motors, Ambala Cantt and got financed same from Tata Motors Finance Ltd.


That I paid Rs 60, 000 as margin money and balance was financed from Tata Motors Finance Ltd on monthly installments of Rs 9625/- .

It is very surprising that Tata Motors Finance is financing Second hand flooded car on the invoice charging the value of a new car.

That from day one the said Indica Car started giving me lot of trouble, the inner plugs, and fuses were covered with mud and rusted. I was shocked to know that I was cheated and flooded car has been given to me. I made number of complaints to Metro Motors but they did not care at all.


In April 2005 I was on the way to Ajmer with my family by the said car and the car got stopped in the journey, then I was compelled to got it repaired from the Tata authorized nearest service station in Jaipur. There also it was confirmed that the said car was not new. I was very astonished that such a reputed firm dealing in such a good brand are indulged in such activities then again I contacted the officials of Metro Motors Ambala Cantt and they did not care about the matter again. For six months of exchange of car the statement of account was not provided despite my regular visits. On 05 Jan 2006 I wrote a registered AD letter asking the statement of old car and new car. In reply to my correspondence I was given a account statement which clearly shows the extra charging of Rs 43, 000/- For which the cause of action arose.

Then I collected more information about the status of my car and came to know that not only my car but number of flooded cars were sold, for which I am having sufficient evidence.viz complete details of engine number chassis number and name with addresses of the buyers who got flooded cars and the details of insurance company reflecting my details for which the claim was asked by Metro motors but rejected.

I contacted at your Mumbai office and Mr. Sunil Thakur who is still in Metro motors who agreed to exchange the car unconditionally on the condition to not to make the matter public.
But in whole of the exercise I was charged Rs. 43, 000 extra (details below) which was agreed upon to be adjusted in last installments.

1. Rs 10, 000 for insurance
2. Rs 15.000 for difference in cost of old and new car
3. Rs 18, 000 for denting and painting of old car

This totals to Rs 43, 000

On Sunday 3rd of July 2011 at 10 A.M my car was stopped at Karnal by your unauthorized recovery agents in which my old parents were on the way to bring medicine for my son suffering from serious heart problem. Those agents forcefully stopped the car and forcefully entered the car and collected
Rs 520-00 without receipt saying that we will now send the mail to all India level to not to stop the car. What a fun.

I waited a lot but so far nothing has been done.
It is advised to investigate and probe the matter to settle the above said amount and provide me NOC at the earliest to avoid further complications.

Copy to:
Tata Motors Finance Mumbai ANIL KANSAL
Tata Motors Finance Chandigarh CELL NO :[protected]

Enclouser:List of flooded damaged cars

This is Unethical.. playing with the careers of the young brigade who will be the future of india...

TATA Motor — car a/c problem in waiting

to gm my car's ac mistec mani times thair problem in wairing. Send my car many times in sikar bhagwati auto wheels but they r not foud mistec of my car. My car no. RJ18CA2782, RAKESH GURJAR, CELL NO.[protected] SOLVE my prob.to senier wiring engeniar

To Harsh gupta
my self amit sharma and i have deposited my draft
for rupees 8, 850/- dated 8 aug 2011 for the interwiev selection
procedure after this i received my call letter or air ticket for the
interwiev till 28 aug 2011 but till date i receive nothing!! and ur
cell phone is also off. so plz talk to me nad send my call letter and
air ticket for the interwiev!! and if not doing this plz refund my
money or draft !! as soon as possible!
thanks.
MY CANARA BANK ACC/[protected]
MY CONTACT NUM IS [protected].

hamne bharosa kiya par hamare sath fraud hua !!!

TATA Motor — CHANGE CLUTCH PLATES

कोई सुनवाई नहीं होतीं कभी कहते अगले हफ्ते कार की CLUGHT PLATS आयगी तो कभी एक महीने से ये सब हो रहा है दो महीने से हमारी कार का काम नहीं हो रहा है आप से नेवादन हें की हमारी कार जल्द से जल्द ठीक करवाने का कास्ट करें

धन्यवाद
फॉर चेतन इन्दुस्त्रिएस

TATA — Finance

I Bought an Indica Carin Jul 2005 From Kulathinkal Motors Trivandrum, with Finance from Tata Finaciers and as per agreement My garanter Mr Joyson Joseph will pay the installment in time and all payments have been made in time with submission of advance cheques.

But The staff of Tata Finanace Co failed to present the cheque in Bank in time and another cheque issued for their mistake and the Manager of Trivandrum Office assured me that no extra charge will be levied, because it is their mistake.

Finally after completion of the payment I asked for the completion certificate, Dute delay in EMI payment a fine of Rs 7000/- also to be paid for issuing completion certificate.

Ineffeiciency and irresposibility of Tata staff threw all the blame on he customer not only financially but also mentaly humiliated by TATA.

Veh No KL 22 313 Indica

Buyer KG SAJI
Garantor : Joyson Joseph

Dear sir,

I have purchase the TATA MANZA ELAN in the month of May-2011 from BALAJI CARS P LTD, THANE BRANCH,
The vehicle is not functioning properly right from the first day, we have given so many complaint to balaji executive not attending the complaint properly,
You are requested to look into this matter immediately else we have no option to go the consumer court.

Cheaters they are

This is another complaint which I am raising and this is regarding discrepancy in Invoicing which has directly impacted my Warranty of vehicle. Legally its is wrong to raise invoice before purchase of vehicles.
The vehicle MH12TH1148 was purchased on 7th mar 2021 but as per records maintained & invoice copy by Rudra motors, they informed my Warranty starts from Jan 2021 onwards because they raised invoice in month of Jan. Ideally it should start from the date of purchase of vehicle.
Also I have faced lots of trouble since last 7-8 months.
1. Documents were wrongly raised during purchase of vehicle.
2. They lost file which resulted in delay of RTO registration
3. Gear box was leakage
4. My vehicle suddenly had a lock issue wen I was in outstation as door lock of boot had actuator issue. During this time Tata motors didn't provide me on road service in alibaug and I was asked to visit local garage. This is ethical issue as my Warranty covers on road issue as well.
5. Now my Warranty was wrongly registered by rudra motors team. Now they are asking me to contact sales team.
Above 5 issue have caused me mental harrasment due to service of tata motors and I have raised complaint as below

Dear Customer, we regret the inconvenience caused. Complaint#[protected] opened. Our team is working on it & would revert shortly. Regards, Tata Motors

Hello Regional team of Tata motors, ,

Hi Mr. Amit & Mr. Ruprit,

Need your kind intervention on this case. As Rudra motors contacted me (Raj Kumar & Mona) but they denied to support in this case. Wherelse the Fault is from Rudra motors as they raised invoice 2 months before in month of January 2021 wherelse my date of purchase of Car is 7th mar 2021 & registration was end of mar. This is impacting my Warranty period as it's getting lapsed 2 months before.
Legally it is wrong they have raised invoice 2 months before.
my Contact number: [protected]/[protected]