Tata Motors Complaints & Reviews

DEAR SIR,
REFERENCE TO BELOW MAIL WE ARE FOLLOWING UP WITH TATA MOTORS BUT ALL IN VAIN, WE REQUEST YOU TO PLEASE LOOK INTO THE MATTER,
THANKS & REGARDS,
NIKUL BAROT
[protected]





On Wed, 06 Apr 2011 12:50:42 +0530 "rajiv virendra sharma" [protected]@rediffmail.com wrote

DEAR SIR,

(REMINDER)

WE HAD EARLIER FILLED THE COMPLAINT TO CHANGE THE FUEL METER, THE REFERENCE FOR WHICH IS 1-[protected] DATED 02/03/11, NOW AFTER 1 MONTH I HAVE TO AGAIN COMPLAINT FOR THE SAME REASON BUT NO ACTION YET TAKEN FROM YOUR PEOPLE.

I REQUEST YOU TO PLEASE LOOK INTO THE MATTER, OR WE WILL BE FORCED TO TAKE LEGAL ACTION.


THANKS & REGARDS,


NIKUL BAROT

[protected].

On Mon, 04 Apr 2011 16:16:50 , Tata Motors-Complaint Reference <[protected]@tatamotors.com> wrote






Dear Mr. NIKUL. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:

Complaint Reference No: 1-[protected]
Complaint Area: Dealer Service Related
Preferred Dealer: CARGO MOTORS - GANDHIDHAM
Dealer Contact No.:[protected]
Dealer Personnel: SUMAN DEWAN

Regards,

TATA-MOTORS

I purchased a Tata Safari vehicle from Guinea Motors at Patna and have constantly faced service related problems at Guinea Motors. Tata Service support is bad consistently.
Recently my clutch has become very hard and the dealer/Service Station is unable to solve my problem since they say that they do not have sufficient tools.
I request the Tata Management to do something about this. My vehicle number is BR01PA3967 and is purchased in June 2009 and is still under warranty.

Pranav Sahi

respeted sir/ madam
my name is K govardhana gupta i had purchased a nano car in the month of dec 2010 and from the day one i am facing the problem since than with the brakes of the nano car and i was saved by my luck because i meet with the accident and i narrowly escaped from the same when i informed to the show room and the service station they say they cant do anything regarding the complaint
hence plz help in this regard
thanking you,


yours fathfully
k govardhana gupta
2003 1st block janapriya heavens
allasandra gkvk post
blore 560065
ka-50-9275

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From: SUJEET KOHLI <[protected]@yahoo.co.in>
Subject: Fw: Re: no answer yet
To: [protected]@tatamotors.com
Cc: [protected]@tatamotors.com
Date: Tuesday, 29 March, 2011, 3:02 PM




--- On Tue, 29/3/11, SUJEET KOHLI <[protected]@yahoo.co.in> wrote:


From: SUJEET KOHLI <[protected]@yahoo.co.in>
Subject: Re: no answer yet
To: [protected]@tatamotors.com
Cc: [protected]@tatamotors.com
Date: Tuesday, 29 March, 2011, 2:45 PM



DEAR SIR ,
SINCE YESTERDAY I HAD MAILED YOU 4 TIMES CALLED MR VIKAT AT LUCKNOW 5 TIMES AND SMS MR VIKAT 2 TIMES FROM 28 /03/2011 BUT I AM STILL WATING FOR THE ANSWER

WHAT A CUSTOMER CARE --- TATA MOTORS

THIS REALLY INTENSIFY THE MATTER AND FORCED ME TO SAY THAT TATA IS
LOOSING THE MARKET REPUTATION.

THIS MATTER SHOULD BE TAKEN IN OPEN FORUM (PUIBLIC ) TO MAKE INTENSIONS OF THE COMPANY CLEAR


SUJEET


dear sir , dt 28/03/11

since moring i have being troubled and is every time insisted to take my booking money back for one of the staff of JmK jhansi stating he will not diliver the vechical to me the name is mr deepak i can't understand the reason kindly look into the matter which is till this time is not in your urgent books . i request you sincerely for the same.

sujeet

--- On Mon, 28/3/11, [protected]@yahoo.co.in <[protected]@yahoo.co.in> wrote:


From: [protected]@yahoo.co.in <[protected]@yahoo.co.in>
Subject: RE: SUJEET KOHLI
To: "[protected]@tatamotors.com" <[protected]@tatamotors.com>
Date: Monday, 28 March, 2011, 1:37 PM


Dear sir ,

As per discusion with mr vikat on his cell no i went to jmk jhansi dealer but i did not found any satisfactory answer more over the per they are not even talking in proper manner and are inisting me to take my bookig back is this the way multi natinal company behave and is this the customer care take place

Kindly respond earilest

Sujeet



Sent from my Nokia phone
-----Original Message-----
From: [protected]@tatamotors.com
Sent: 25/03/2011 4:09:07 pm
Subject: SUJEET KOHLI


Thank you for writing to us.



We are in receipt of your email dated 25.03.11. At the outset, we regret
the inconvenience caused to you.



The matter has been immediately taken up with our Regional office,
Gurgaon / Area office, Lucknow with a request to look into the matter on
priority and arrange to do the needful at the earliest.



In case of any further assistance, please feel free to contact Mr. Vikat
Banodkar, Territory Manager on[protected].



Assuring you best of our services.



Thanking you

For Tata Motors



Customer Care Team

Mumbai





________________________________

From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Friday, March 25, 2011 3:48 PM
To: CUSTOMERCARE ( TML )
Subject: un satasfied



DEAR SIR ,
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT & WHY ?

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

kindly reply for the same

sujeet

[protected]



--- On Fri, 25/3/11, [protected]@tatamotors.com <[protected]@tatamotors.com> wrote:


From: [protected]@tatamotors.com <[protected]@tatamotors.com>
Subject: RE: Open Forum Query from Corporate Website
To: [protected]@yahoo.co.in
Cc: [protected]@tatamotors.com
Date: Friday, 25 March, 2011, 12:53 PM


Dear sir,

Thank you for having written to us. We are forwarding your complaint to
our Customer Care team ( [protected]@tatamotors.com ), with a request
to contact you immediately.

Kind regards,

Yours sincerely,

Arup Mukherjee
Assistant General Manager
Corporate Communications

-----Original Message-----
From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Thursday, March 24, 2011 7:47 PM
To: MUKHERJEE A S [ Assistant General Manager (Corp Comm) , Mumbai
Corporate , Mumbai ]
Subject: Open Forum Query from Corporate Website

Reply-To: SUJEET KOHLI <[protected]@yahoo.co.in>
X-Mailer: PHP/5.1.6

X-Priority: 1

X-MSMail-Priority: High



Subject - Open Forum Query from Corporate Website
First Name - SUJEET
Last Name - KOHLI
Company -
Designation -
Address - 897 KHATI BABA JHANSI
Pin / Zip - 284003
Country - India
Contact Number - [protected]
Fax -
Email - [protected]@yahoo.co.in
Comments - DEAR SIR , I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT WHY

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF



KINDLY REPLY - MY CELL [protected]

DEALER - JMK MOTERS JHANSI

EMAIL - [protected]@yahoo.co.in

[protected][protected][protected][protected]
[protected]--------
Technical Data
[protected][protected][protected][protected]
[protected]--------
Date - 24 March, 2011, 7:47 pm
IP - 27.56.0.249
Browser - Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 2.0.50727)
[protected][protected][protected][protected]
[protected]--------
[protected][protected][protected][protected]
[protected]--------





--- On Tue, 29/3/11, SUJEET KOHLI <[protected]@yahoo.co.in> wrote:


From: SUJEET KOHLI <[protected]@yahoo.co.in>
Subject: no answer yet
To: [protected]@tatamotors.com
Cc: [protected]@tatamotors.com
Date: Tuesday, 29 March, 2011, 9:50 AM


dear sir , dt 28/03/11

since moring i have being troubled and is every time insisted to take my booking money back for one of the staff of JmK jhansi stating he will not diliver the vechical to me the name is mr deepak i can't understand the reason kindly look into the matter which is till this time is not in your urgent books . i request you sincerely for the same.

sujeet

--- On Mon, 28/3/11, [protected]@yahoo.co.in <[protected]@yahoo.co.in> wrote:


From: [protected]@yahoo.co.in <[protected]@yahoo.co.in>
Subject: RE: SUJEET KOHLI
To: "[protected]@tatamotors.com" <[protected]@tatamotors.com>
Date: Monday, 28 March, 2011, 1:37 PM


Dear sir ,

As per discusion with mr vikat on his cell no i went to jmk jhansi dealer but i did not found any satisfactory answer more over the per they are not even talking in proper manner and are inisting me to take my bookig back is this the way multi natinal company behave and is this the customer care take place

Kindly respond earilest

Sujeet



Sent from my Nokia phone
-----Original Message-----
From: [protected]@tatamotors.com
Sent: 25/03/2011 4:09:07 pm
Subject: SUJEET KOHLI


Thank you for writing to us.



We are in receipt of your email dated 25.03.11. At the outset, we regret
the inconvenience caused to you.



The matter has been immediately taken up with our Regional office,
Gurgaon / Area office, Lucknow with a request to look into the matter on
priority and arrange to do the needful at the earliest.



In case of any further assistance, please feel free to contact Mr. Vikat
Banodkar, Territory Manager on[protected].



Assuring you best of our services.



Thanking you

For Tata Motors



Customer Care Team

Mumbai





________________________________

From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Friday, March 25, 2011 3:48 PM
To: CUSTOMERCARE ( TML )
Subject: un satasfied



DEAR SIR ,
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT & WHY ?

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

kindly reply for the same

sujeet

[protected]



--- On Fri, 25/3/11, [protected]@tatamotors.com <[protected]@tatamotors.com> wrote:


From: [protected]@tatamotors.com <[protected]@tatamotors.com>
Subject: RE: Open Forum Query from Corporate Website
To: [protected]@yahoo.co.in
Cc: [protected]@tatamotors.com
Date: Friday, 25 March, 2011, 12:53 PM


Dear sir,

Thank you for having written to us. We are forwarding your complaint to
our Customer Care team ( [protected]@tatamotors.com ), with a request
to contact you immediately.

Kind regards,

Yours sincerely,

Arup Mukherjee
Assistant General Manager
Corporate Communications

-----Original Message-----
From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Thursday, March 24, 2011 7:47 PM
To: MUKHERJEE A S [ Assistant General Manager (Corp Comm) , Mumbai
Corporate , Mumbai ]
Subject: Open Forum Query from Corporate Website

Reply-To: SUJEET KOHLI <[protected]@yahoo.co.in>
X-Mailer: PHP/5.1.6

X-Priority: 1

X-MSMail-Priority: High



Subject - Open Forum Query from Corporate Website
First Name - SUJEET
Last Name - KOHLI
Company -
Designation -
Address - 897 KHATI BABA JHANSI
Pin / Zip - 284003
Country - India
Contact Number - [protected]
Fax -
Email - [protected]@yahoo.co.in
Comments - DEAR SIR , I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT WHY

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF



KINDLY REPLY - MY CELL [protected]

DEALER - JMK MOTERS JHANSI

EMAIL - [protected]@yahoo.co.in

[protected][protected][protected][protected]
[protected]--------
Technical Data
[protected][protected][protected][protected]
[protected]--------
Date - 24 March, 2011, 7:47 pm
IP - 27.56.0.249
Browser - Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 2.0.50727)
[protected][protected][protected][protected]
[protected]--------
[protected][protected][protected][protected]
[protected]--------





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Addressbook ContactsAddressbook Contacts

I think I have done a big mistake by purchasing Tata’s 1616 tippers when there are plenty new models available in the market today. Every time I call the dealer for genuine spares I simply get an answer saying that the spares are unavailable since it’s a new model. I have 20 such tippers. Can somebody help me please.

Thanks & Regards,
Satej Neelavar
[protected]
[protected]

I PURCHASED A SAFARI 2.2 VTT DICOR IN DECEMBER 2007 SINCE THAN THERE IS LOSTS OF PROBLEMS TAKE PLACE IN IT. THE FIRST PROBLEM IS BREAKING OF TIMING BELT AFTER SAME TIME I KNOW THIS PROBLEM IS COMING IN ALL 2.2 VTT VERSION AND THE SECOND PROBLEM IS RELATED TO A/C IN WHICH I PAY RS 3200 AND AFTER 40 DAYS THIS PROBLEB IS AGAIN TAKE PLACE AND AGAIN I PAY RS 3000 AND AFTER 60 DAYS THIS PROBLEM AGAIN TAKE PLACE NOW I PAY RS 2989 . THIS CONDITION OF PAYING MONEY IS TAKE PLACA WHEN I HAVE A EXTRA WARRENTY OF MY CAR. WHEN I SAY WHY THIS PROBLEM TAKE PLACE AGAIN AND AGAIN TO THE MANAGER OF AUTOLINK ENTERPRISES [L] P.LTD [60 rama road, najafgard road indl. area, new delhi 110015] . HE WAS SAYING THIS IS A BONAS OF PURCHASING TATA MOTORS VEHICLE . MY SUGGESTION TO ALL. U WILL PURCHASE A CYCLE BUT DO NOT PURCHASE TATA MOTORS VEHICLE.

Dear Sir,
I have purchased a vehicle INDIGO MANZA vide Challan number[protected]/100348 dated [protected] from your dealer M/s Sharaddha Motors Pvt. Limited.
The Hypothecation of vehicle is in favour of HDFC Bank Limited.
Owners Name : - Mohit Kanwar
Chasis No : - MAT613032ALF-21374
Engine Number: - 101A2000—0096095
Colour : - Grey Noir
I want book the following complaints with prior to move to legal action the dealer.
1. That a vehicle was purchase on[protected] against full payment. Whereas, the registration was done on only after a month.
.
2. That at the time of delivery scratches on various parts of body of car was observed by Ms. Minal and than General Manager .They requested to take delivery and will rectify at the time of first service. But later they blamed me but on my pressure and running to pillar to post they able do some job it but sure not all the scratches, whereas removed the symbol of the car Quadrajet90 which was at the back.

3. That, at the time of delivery assurance was given for Teflon coating of Rs 6000/- free of cost and a fifth service free of cost, nothing has been done and on asking in writing, no paper has been given till this date.


4. That, while driving 1000 Km some noise from front observed, now agreed and changed the bushes, as narrated by workshop in charge.

5. That, on 26th of January, 2011 a truck damaged the left side doors, subsequently; I approached and handed over the car to works manager on 27th of Jan, 2011. But work order sheet rose on 5th Feb 2011.


6. That, Now got the delivery of the car, even after three times of request and repair the doors and not properly adjusted, there is a sound while closing, sound at the time of starting the ignition and stopping the ignition of the car, noise from back side is their but your experts are not in position to hear. On the top of it all inside interiors are badly handled with grease and other lubricants, black stains are visible on plastics and one door plastic from inside is damaged and they said it is OK.

7. That, car alignment has changed, car turn towards left side while driving.


8. That, Height is, Now on verification I found my 5th Tyre kept for emergency has been changed without my notice and information with old one having weight pasted on it.

9. That, after this I found some of dents on the body which were not their when car was handed over for Repair on 27th of January, 2011.


10. That, Doors locks are not working properly.

11. That, electric lighting system is also not properly working.

That bill of the work was raised for Rupees 49,784/-, the amount of Rs.12000/- was claimed from me and rest from ICCI Lombard Motors Insurance. But on request, they have not furnished me the detail of the above amount and not even the detail of amount insurance paid.

I issued a cheques of Rs 12000/- but issued a request to bank for stop payment on next day when I realised the services provided by Shraddha Motors is not near to satisfaction.

I request to depute an engineer from TATA Motors who can able understand the required attention and able to provide address of skilled workshop where you may allow to get the desired work to be completed not to my satisfaction but to satisfaction of the engineer of the TATA Motors.

Regards,

Mohit Kanwar
306, Zadeshwar Road,
Pritam Residency,
Bharuch. Gujarat.
Mob:- [protected]

I purchased my new Tata Indica Vista Aura ABS Safire, Reg No. GJ 19 M 4540, on 21/03/2010 from Auto Point Car Division, Surat, Gujarat with the following free schemes told by the agent/dealer Goswami and also the owner of the shop:

Free insurance
3 Years AMC
Reverse sensor

At that time I did not know about AMC Coupon. He told the four coupons for free servicing includes AMC. He did not tell me about the separate AMC coupon.
When I went to my 3rd free servicing at Krishna motors, Chhindwara,MP he charged me Rs 1600/- for engine oil and others saying that I am not having AMC coupon and the coupon I am having for servicing does not include AMC.
This is a clear case of fraud selling vehicle from the dealer. My Rs 1600/- should be refunded to my A/c no. and AMC coupon shall be sent to me immediately at the following address:

Room No. 7
Tawa House
Sarni
Betul- 460447

Regards
Vijay Kumar
Engr
Sarni(Betul), MP
Mob: [protected]
[protected]

I have purchased a new TATA Indica Vista on 24.01.2011 from Lexus Motors - Kolkata Bearing Regn No. WB 20TH 1390. After first service the car is suffering from overheating problem in the engine and was put to the workshop of Lexus Motors - Rampur, but the car is lying there unattended for the last three weeks. The Works Manager Mr. Debasis Pandey made a verbal promise that the engine will be replaced with a new one, but nothing has happened till date. Complaint has been logged to Tata Motors Customer Relation and the complaint Regn No. is 1-[protected] dtd 04.03.2011. As because of this we are undergoing heavy monetary loss. Your immediate action is solicited. My Contact info is as Follows:-

Name: Mr. Montu Shaoo c/o Lalaji Gupta
Mob. No. 0 [protected]

Hi,

I sent my car for servicing to metro motors Ambala Cantt on 14th of feb.
After receiving the delivery my car was in the garage for 2 days, and next day when we started it, it was not responding.

I complain to these [censored]amp;g people that this is happening, and they said car battery must be discharged. Infact there was a new battery.

Then we sent car to them again somehow, but they said car is fine now.
and today we started again... and its down again..


Is there anyone from tata motors... who can admit that you guys are just ....



here is my last complain


Dear Mr. KAPIL. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:

Complaint Reference No: 1-[protected]
Complaint Area: Dealer Service Related
Preferred Dealer: METRO MOTORS - RAILWAY ROAD- AMBALA CANTT
Dealer Contact No.:[protected]
Dealer Personnel: LAKHMIR BHARDWAJ

Regards,

TATA-MOTORS





my car registration no is - HR01V4553

- Kapil

am Haraprasad Panda owing a Tata Indigo Vehicle as per the below mentioned details::-
Vehicle Type :: TATA Indigo LS
Registration No. :: AP28BE0154
Colour :: A Silver
No. of Current Transfers :: 2
Date of Registration :: 27/09/2006
Regd. Owner :: Haraprasad Panda, S/O – N C Panda, 25-40/30/3/2, East Anandbagh, Malkajgiri, Hyderabad, Andhra Pradesh.
Chassis No. :: 607144FTZP95137, Engine No. 475IDT14ETZP75000

I would like to bring to your notice regarding the severe incident that happened while I was driving my car to attend an important social meeting towards Motinagar, Hyderabad from my residence with my family on Saturday February 19, 2011. At around 1930 HRs after driving around 12 KMs. from my residence, the car suddenly emitted lots of smoke from engine and caught with fires all of sudden. My Wife and children were traumatized and were panic and got out of the car to save ourselves. Before our eyes the engine and the interiors of the car were charred, which kept us in embarrassing situation and that too in the mid of the crowded road. The fire was so intense that we had to get the assistance of fire engine to control it. We were weird how the fire broke, and that to with the Engine of the vehicle. I hope I am eloquent in my agony and pain which I have faced on the day which should not happen with anyone. I will be ruthless to bare any further expenditure to get my car repaired and demand for the replacement with new one with TATA. We have registered a complaint with S R Police station for the incident happened where we felt strongly that this a solecism and a breach of EHS Norms from the manufacturing end of TATA which kept my Family and personal life in critical situation

Hi all,

Please be aware of fake appointment letters sent by fraudsters. These letters look very attractive and authenticated. They will ask you to deposit funds into their accounts as a token of confirmation, they gurantee this amount as 100% refundable. A specimen letter is attached herewith for reference.

Request to be very cautious and remain alert and not to fall prey to these guys.

Thank you for your time.

Regards,

Parthasarthy Banerjee

Dear Sir / Madam
I have commrcial vechile loan from tata motors fin ltd jaipur. on vechile no.RJ14GB2575 and RJ14GB2489
loan account no. is [protected] and[protected] both account are body loan with above vechile.
i want close both account before one EMI . but the finance co. are adding some extra charge( retainer charge) Rs.8300 & 4250 and collection charge in both account . all chrage is extra than OD charge.



Regards,
Lal chand & rajendra kumar

I own a TATA INDIGO MANZA Qjet AURA + (REG no: TN 20 BD 4455). Starting from the day of taken delivery till today.

Within 6 months of ownership, My car has undergone multiple services (Majority is rework for the work done).

Complaint detail:

1. WHETHER PROPER PDI has been done by TATA MOTORS before shipping the car to the DEALER (TAFE REACH LIMITED - CHENNAI)?
2. Not sure on whether a PDI has been done by the dealer before delivering the car to me?
3. No faith on the Dealer whether they have delivered me a new car / a one which had problems has been delivered to me?

Regards,
Sivasubramanian.N
Mob: [protected]

TO
Tata Motors ltd


Dear Sir,


Grievance


I regret to inform you that I have purchased a TATA INDICA TCIC AQUA VISTA BS3 on 31.12.10 via home delivery through Mandi gobindgarh showroom (Hemant goyal Motors Pvt Ltd, Patiala) after two weeks of purchase I came to know the following:

1. Front and Rear bumper Repainted
2. Driver Door Repainted
3. Bonut Repainted

First of all they have sold me such a low standard vehicle which I m sure is not a policy of yours when I went to meet the representative of Hemant Goyal Motors Pvt Ltd at Patiala and shown my vehcle inspite of taking the necessary steps or action they are making me run around in all directions lead to wasting my time.

TATA is really a big name my question is that how can company sold a vehicles without any authentication and such a behaviors from your executives members is not at all expected.

Moreover i was shocked when i took this vehcle for servicing i come to know that this vehle has been resold to me by the company when the represented of service centre checked the engine and chasis no.
this seems to be a big fruad

we have been the regular customer of Tata Motors as earlier we have purchased Tata indica Turbo and and Tata Safari Dicor and now Tata Indica Vista.

I am writing with a hope that after seeing this letter of mine you would immediately take the necessary steps as deemed fitted .


Vijay Kumar
[protected]

To TATA FINANCE

This in reference to your letter dated 6.01.11and continues follow-up with the branch of Pandit Automotive Pvt Ltd (Branch Code-NPNP), Pune.
My Contract No- [protected], Customer No- [protected], Regn No- MH14CC 8267.

I had been told my EMI cycle will start from 20th of each month by the marketing executive at Pandit Auto (Pimpri) his name is Mr Nitin Patil. But Unfortunately the first EMI was preponed without my intimation. The first advance EMI cheque was also not cleared as per information given. I had not been given the Re-payment schedule in writting where in the details of Installment No, date, Interest Part, Principle amount, Total everything is mentioned. Still I have to receive the same, inspite of follow-up with Pandit Auto pune they fail to give it.

The first EMI was send for clearing before 20th due to which it was not cleared, as the funds were up dated on 18th as told by the Marketing Executive. I maintain 4 bank accounts hence for clearing loan payment I transfer funds before due date but due to your representative mistake of wrong date communication and not sending the repayment schedule via post or via e-mail I am charged some fine as late payment charges. I communicated the same problem to the collection person Mr Rahul but he gave Mr Lanjekars contact who did not solve the problem and again gave suggestion to contact the marketing executive. As expected he replied he was helpless then again contact finance company toll free no where I was told they cant do anything as this was dealers case. Nither Delear is sloving this issue nor the finance company...................For the mistake of these people why should I bear the late finance charges?

I told the collection person Mr Rahul to collect cheque in his first visit but he refused to do so without fine. Pls look in the matter and request you to remove the late payment charges. Paying the installment was never the issue but why are you not recovering the late payment charges from the finance company or delear's employee. Few hundred rupees was not the problem but all the people I communicate in this regards were helpless and hopless, they infact troubled me a LOT.

Why should a decent customer face this issues, for you people cannot solve the problems when the customer is ready to pay the installments in time if informed.
I have informed Mr Rahul to collect cheque twice but he has not come. Pls see all other installments are cleared without issue.............which means the one which was bounced, would have not bounced if your company had informed me properly.

Vivek Ranaware
Director Training
PRB Trading Pvt. Ltd
Pune.
Cell- [protected]

DEAR SIR,
I Rohit Sahni wants to submit a complaint to u .i HV purchased a tata safari from dada motors last year..it given power window problem from the first week of purchase..they hv changed its motor 3-4 times ...and now its stereo is not working.company has repaired it but it is giving same problem again.plz help me as soon as possible.
regards
rohit sahni
[protected]

I bought a nano car from M/s Kulathunkal Motors, Trivandrum during Oct 2010. The company had given free warranty for the car for 18 months. In addition to this, I bought a paid warranty for 2 years by payment of 2750. Thereafter, the company declared that the car would carry a free warranty for 4 years/60000 km and included all nano cars on the road. I therefore requested the company either to refund the money paid to them for additional 2 years or this period of paid warranty may be given after company period of 4 years. However, the company refused to accept either of them and unilaterally included the paid warranty in company warranty of 4 years. Those who paid money and bought additional warranty were taken for a ride.

In the interest of consumers, voluntary organisations should take up this case with the Govt so that in future no other company is allowed to slash away the consumers' money in this way. Dy Commandant(Rtd) V Sasidharan Mob [protected]

Non Refund of Booking Amount
Dear Sir,

I have applied for the cancellation of my alloted Tata Nano on 22/09/2010 Its over 3 months now I have still neither received any response from Tata Motors nor the refund of Booking Amount. I have made several calls to their call centre with a promise everytime that I will receive a cheque within a week.

My UNI No is :[protected]
cancellation reference no MJIAD 45993
Please help me with this matter in getting my refund amount asap.

Looking forward for your support and hoping you will help me and reply.

SANTANU BANERJEE
11/374 SECOND FLOOR LALITA PARK
LAXMI NAGAR
DELHI 110092
Ph-[protected][protected]
[protected]@hotmail.com/[protected]@gmail.com

HELLO,
I WANTED TO GET TO YOUR NOTICE THAT AFTER PURCHASING A NEW CAR FROM TATA MOTORS I WAS OFFERED 4 FREE SERVICES , BUT WHEN I WENT FOR FIRST FREE SERVICE AND GAVE MY CAR TO WASAN MOTORS PVT LTD. IN DEONAR WORKSHOP THEY CHARGED ME RS 360.00 SAYING THAT THERE IS A MINIMUM CHARGES OF RS 100.00 KNOWN AS SCHEDULE SERVICE CHARGE TAKEN FROM ALL THE CUSTOMERS AND SOME 260.00 EXTRA WAS CHARGED SAYING THAT THEY HAVE PUT SOME OIL IN THE DOOR LOCK ETC KNOWN AS STANDARD CHECK AS MENTIONED ON THE BILLS DATED 31ST AUGUST 2010 . SAME WHEN I GAVE MY CAR FOR SECOND SERVICE AT THE OFFICIAL TATA CAR REPAIR SHOP AT WORLI ON 7 TH JANUARY 2011 THEY CHECKED THE COMPLETE CAR AND SERVICED IT AND CHARGED ME ZERO FEES IN THE BILL . THIS IS THE DIFFERENCE BETWEEN OFFICIAL COMPANY STORE AND DEALERS SERVICE POINT LIKE WASAN MOTORS WHO CHARGE THE CUSTOMERS AFTER ITS MENTIONED "FREE SERVICE " ..

kindly revert with the answer for this why was my first free service chargeable ????