Tata Motors Complaints & Reviews

Address: Rajasthan

I racevied a offer letter by SENIOR H.R MANAGER DEPARTMENT MR. RAJAT SHARMA and he demand for money 8750 rs. in hdfc bank in favour of mahendra singh a/c thats i want to knw that this offer letter is fruad or not but i guess this is fruad because any mnc company did not demand any security money

I also send a attechment file of offer letter which i get in this letter it demand money and it give last date of pay the amount at 2-may-2011

Please inform me that this is fruad or not then i take decision andthat type of message not spoil our future

Thanks

Aug 13, 2020

Complaint marked as Resolved

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Address: Meghalaya, Meghalaya

I have received a fake interview letter from "Tata Motors". I have realized it as fake because no interview letter demands for a "Security deposit" I have posted the content of the letter as below.

{Tata Motors}

Dear candidate

Your Resume has beenselected by (Tata Motors). I have attached your Appointment Process letter withthis email. Kindly see the attached...

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Address: Aurangabad, Maharashtra

I have taken 175000.00 car loan for purchasing indicadis from tata motor finance branch at aurangabad on dated 9 june 2007.i have paid all 34 tenure on 10may2010.I have visited on 15nov.2010 with application for getting NOC.MR.shaikh told us that due to burning of documents,we will sent NOC on your nasik home address.but when my driver approach for NOC in jan.2011;he demands id proof ,which is not told before.When he approach on dt:14.03.2011,he has given NOC which is already laps on dt:20 feb.2011.i am totally frusted for such a negligance & poor service given by them.When i contact your TOLL FREE no.they told me that we have alrady sent orignal NOC&duplicate NOC on dt:20 sep.2010,20november2010.I want to know,who is responsible for such a negligance & deliberate service!

Aug 13, 2020

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S

sanjay rathod

from Nashik, Maharashtra

Jun 16, 2011

Thanks TATA MOTOR FINANCE for sending NOC on my home address within time limit available for me.Aurangabad branch may learn& improve their social aspect from this lesson.

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S

sanjay kotwad

from Delhi, Delhi

Feb 13, 2013

Hi sir, i m OMPRAKASH V. KOTWAD, i have taken a loan for a 12 ton mobile crane from ur branch. i have cleared ur all installments in 2010 but till date i have not received ur NOC for my crane . please convey me ur branch address in aurangabad so that i can approach to u.pl .obilige me. thanking u in advance.

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Address: Lucknow, Uttar Pradesh

Dear All,
I would like to suggest pls do not use the speed cargo packers and movers. The marketing manger of Lucknow branch Mr Veranda Singh (Address F -132 Transport nager ,Kanpur Road Lucknw([protected],[protected],[protected]) committed me to deliver my house hold items from Lucknow to pune within3 to 4 days. The date of booking was 16 april 2011; when I called on today (21 april 2011) for follow ups and final status of trucks then I found surprise that vehicle ran on yesterday (20 april 2011).
It’s a big chiting with me and my family. Now our hotel stay booked by company is over and we haven’t received our items.
Also they didn’t inform me about the delay.
Now I am paying Rs 3000/day in pune for my family and my self due to that unfaithful and poor 3rds class service of SPEED CARGO PACKERS AND MOVERS Lucknow branch.
Pls Pls do not use above said unfaithful, not reliable packers and movers. Go for best to which u can trust.
Regards
XYZ
Pune

Aug 13, 2020

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A

abc098

from Mumbai, Maharashtra

Apr 26, 2011

speed cargo packers and movers has also broken and costly items and they are totaly ir responsible .pls do not use.
thanks for your information sharing.
the lucknow branch manager mR Virnder singh has also not manner how to attend the customer issues...
again do nout use speed cargo packers and movers.
vinod

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S

singhvirender

from Kolkata, West Bengal

Aug 9, 2011

R/All,
1) We booked material in sharing basis and amount received as per sharing basis, sharing household goods transportation time is 7 to 10 days, we have also agreement with party then in which condition he claim on us.
2) We ensured household goods and we gave insurance policy to Mr.Jayant, if material broken in transhipment, then rule is he claim to insurance copmany, but he can't, because we have OK Goods receiving by Mr. Jayant Sharma.

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Address: Chandrapur, Maharashtra

I Have a Indica car which on date 21.02.2011, I have send for minor repairing after they have call me for oil check and I allow for that after that on date 04.03.2011 my friend take delivery from Jaika Motors for 4-5 days he parked on his residence .on date 11 I have taken the my car and complete my work on city ,on 12 march I went to Mul and return.On 13 March My Friends went to Nagpur while return its Engine seized .Sir how it possisble to seized the Engine.The Workshop owner shown me 102783 kms and my correct meter reading is 107783 as I left the car to M/s jaika Motors Chandrapur
Plase this msg fot TATA motors people how the your dealer is chit and not work properly .I have given Notice to him and ready for further legal action

Aug 13, 2020

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Address: Maharashtra

To Manager ,
Tata Motors

Sir,
After repeated follow ups and innumerable visits to Bharti Automobiles for servicing and and almost 5 Milage test my Vehicle MH 02. BY 80084 still does not give me an acceptable average. I have an average of only 11 Kmpl. I have attached here with the mileage test done with by your representative at Bharti Automobiles. Your service centre Bharti Motors have serviced & tried to recttify defect but without any success. As a result İ am suffering heavy losses on account of double fuel consumption.
You are therefore do the needful to replace the Vehicle & compensate losses suffered by me on account higher fuel, inconveniences and physical and mental torture suffered by us.Any further delay in the same would compel us to take Legal Advise on the matter .

Regards
Yogesh Ponda.

To
Manager,
Tata Motors,
Sir,
Re : Manza. Diesel. Car purchased in July 10. having No MH 02. BY 80084.
Above car is defective as it gives avg of only 9 -10 Km/ Lt. as against promised avg of above 20.
Your service centre Bharti Motors have serviced & tried to recttify defect but without any success. As a result İ am suffering heavy losses on account of double fuel consumption.
You are therefore do the needful to rectify defects & to compensate losses suffered by me on account higher fuel, inconveniences and physical and mental torture suffered by us.
Thanking you in anticipation of your assuured custommer care services.
Yours Truly
Yogesh Ponda
Dear Sir,

I have recently purchased a Tata Manza Quadarajet Diesel Bs4 Engine no 89645 Chassis no 18030 it is run 3700km. It was told to me that the average in city should be atleast 14 km and Highway I should expect atleast 17-19km. I have been dissappointed as I observe that my average to the very best is been 8km per liter and on the highway it is 12 per liter. I would appriciate if somone from Tata Motors could respond.

I have purchased the vehicle from Bharti Automobiles Thane. I am a resident of Vile parle east and am happy to take it any of the service stations in and around my area.

Thanks and Regards
Yogesh Ponda.

[protected].

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Address: Uttar Pradesh

I have a car Tata Indica Vista (Registration no.- UP78BY5263) which i had purchased in 2010 from sai motors, Kanpur
The joints of the dash board of my car have got loosed up and i think that is manufacturing problem. I had complaint against this
at your authorised service centre society motors, Kanpur. But they are not take my complaint seriously.

Aug 13, 2020

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1

1104350853

from Mumbai, Maharashtra

Aug 29, 2011

i aam buy a grand somo date. 31/05/2011 my first service lexus motars l, t.d 40a dargah road kolkata.700017workshop my problum is all door entre lock, front door glass very hard rounding, e.t.c
your staff told me no problum next service all total problum solve i promiss you and affter 10 minuts he told me sir your problum not solve here reffer to bubge bubge trunk road rampur work shop kol. 700141
i am going to rampur work shop i say there my car probulmes but not solve probulmes
so i requsted to please kindly solve probulmes car no. wb o6f 2001
your faitfully
anil kumar shaw
plase. kolkata
date 30/08/2011
mob.[protected]

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Address: Allahabad, Uttar Pradesh

dear sir,
meri car indigo cs glx model jo ki 75 days se service mein maine complaints kar rakhi par koi service nahin mil rahi hai

Aug 13, 2020

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D

Debangshu Sharma

from Noida, Uttar Pradesh

I am an owner of Tata Safari since march’07 and here by I want to share some of my experiences with the service providers of Tata Motors. I have been constantly inconvenienced by the service providers in Gurgaon.

Initially I utilized the services of Dhingra Motors, Gurgaon for regular service of my Tata Safari and then shifted to ABS Motors, Gurgaon. My last service was again by Dhingra Motors which was as pathetic as it could be. Let me list down the issues:-

1) I have alloys fitted in my Safari from an external vendor and never it was told by service engineers in Dhingra motors that externally fitted alloys are not aligned in Tata Service stations which resulted in one of new tyre burned out
2) I had requested for brake over hauling whch was not done at the first go and I had to leave the vehicle again with Dhingra Motors for job to be completed
3) I switched to ABS motors for one service and the experience was appalling. The central rear view mirror was broken and kept inside the dash board which is completely unacceptable. Once the realized the damage, I called ABS motors and somebody came to fix it. The central rear view mirror is now pasted with the help of a glue. This is the price I paid for going to TATA authorized dealer.
4) My recent service was through Dhingra Motors. This time I opted for dry cleaning of the car and of course the prices are very competitive. I left the car for 2 days and then waited for couple of hours before the car could be handed over to me. My car seats were dripping wet and no body could explain why the seats would get wet during dry cleaning. This is in spite of the fact that I had left the car with service station for 2 whole days. I had to dry the car in sun for 3 days and arrange for alternate arrangement and this is the price I paid for going to a authorized service station.
5) Just after driving 100 kms post service, the vehicle developed some snag which amazes me. I drive the vehicle for 5 thousand kms and give it for servicing post that there are always some or the other issues with the vehicle.

Over all it is a torturous experience to get a TATA vehicle services specially through authorized service stations

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N

Narinder Chopra

from Adampur, Punjab

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With regards to your last email, I have now recieved a reply from Cargo Motors.

The reply sent from Cargo Motors is utmost of dissatisfaction and Vague.

I expected that after Tata customer care forwarded the matter to Cargo Motors, this matter should be taken care of but I was wrong.

In my initial mail, I have complaint against Cargo Motors, but you have forwarded my query again to Cargo Motors to solve.

You have mentioned in your previous email that you have forwarded a copy of mail to your Chandigarh regional office and they will contact me, but no one has contacted me so far from Chandigarh.

Below is the reply from Cargo Motors, please read this ambivalent reply yourself::::

Dear Mr.Amit Chopra,

This is with reference to your mail on dated 07/06/2010 regarding your Indigo Manza. We regret the inconvenience caused to you

The said car was thoroughly checked and examined for the repoted concern and found ok which was also explain to you at same time.Vehicle was delivered to you after your satisfaction.

However, for any further assistance kindly feel free to contact the undersigned at given contact number –[protected].

Thanking you and assuring you our best services at all times.

Yours faithfully,

For Cargo Motors.,

Anjali Sharma

Customer Relation Manager.

Now I again request to Tata Customer Care to kindly behave professionally and solve this matter promptly.

Please go through my first mail again to get to know the problems again and read the above reply from Cargo motors.

Being a Tata Customer, I should now expect this matter to be solved asap.

Regards,
Amit Chopra
Mobile:[protected],[protected]

--- On Wed, 30/6/10, [protected]@tatamotors.com <[protected]@tatamotors.com> wrote:

From: [protected]@tatamotors.com <[protected]@tatamotors.com>
Subject: CH01T6532
To: [protected]@yahoo.com
Cc: cgmpcd.[protected]@gmail.com
Date: Wednesday, 30 June, 2010, 4:35 AM

Thank you for writing to us.

We have noted the contents of your email dated 29.06.10. At the outset, we regret the inconvenience caused to you

With a copy of this email, we are intimating our Regional office, Chandigarh / Dealership to provide all necessary support and address the reported issues at the earliest.

In case of any further assistance and action plan regarding your grievances, please feel free to contact Mr. O S Thapar, General Manager – M/s. Cargo Motors on [protected].

Assuring you of our best services

Thanking you

For Tata Motors

Customer Care Team

Mumbai

[protected][protected][protected][protected]

From: B.D. STEELS [mailto:[protected]@yahoo.com]
Sent: Tuesday, June 29, 2010 6:17 PM
To: CUSTOMERCARE ( TML )
Subject: Highly Disappointed

Dear Sir/Madam,

I would like to make an official complaint in regards to the problems I have faced after I have bought Tata Manza against one of your dealer, Cargo Motors, Jalandhar, Punjab .

I have bought Tata Manza on 30/03/2010 with Reg: CH01 T 6532, Chasis Number: MAT613031ALC06612 from Hind Motors, Chandigarh .

I have noticed couple of problems(mentioned below) in this brand new car but it was not dealt with the standards which I was expecting from Tata Motors Dealers.

Problems:

1. There is very unusual noise from Steering Wheel when rotate while driving the car.

Mechanics from both Hind Motors, Chandigarh and Cargo Motors, Jalandhar could not understand the reason for this noise, so this problem is not fixed and left as it is.

2. Complaint to Tata Customer Service on[protected]

Complaint on this number regarding the steering wheel problem and then received a call back from Mr. Amarjit who advised me to take the car to Cargo Motors again.

After Cargo Motors, this time carefully inspected found that problem in the Steering main bolt/stud and needs to replace with new. Cargo Motors bought this new stud from Outside Market, fixed it and issued me a bill of Rs. 60 for that part which must be under warranty.

When asking them that it should be under warranty, Cargo Motors showed nastiest customer service and decided not to release the car, if Rs 60 is not paid.

I paid Rs. 60 to get my car but it was very disappointed experience I had with Tata Motors Dealer.

3. Air-condition not effective, due to 50gm less in Gas

When I complaint to Cargo Motors about Air-condition is not cooling effectively, Cargo Motors found that 50gm Gas in less and needs to be re-filled. This should have been checked before selling the car to me.

Cargo Motors have then filled the 50gm gas and issued me a bill of Rs. 125. I was jolted to see that charge and asked that this should be covered under warranty period. Cargo Motors showed no respect and asked me to pay this bill or not to release your car out from their premesis.

Again I paid Rs. 125 to get my car released from the bunch of (pardon my language).

In essence, I would never expect that level of customer service from one of your dealer.

I have Cars from other companies such as Hyundai, Maruti, Skoda with excellent after sales experience and I have bought Tata's car very first time, bearing in mind Tata's name and fame but I had such a horrific experience with Tata or its representative, which really puts me off to buy any further products from Tata or even recommending it to my friends and relatives.

I can still notice some problems in the car:

Steering became very hard after replacing the bolt/stud
Engine produces unusual noise at 4th gear
Driver side seat belt is not working properly and once strectched out and released, it doesnot go back to its position on its own.
Car's mileage/average is very low.

While currently facing and running with all these problems in the car, I would be afraid of going back to Cargo Motors, just in case they fix the problem and then charge me for fixing these problems and again posses my car for not paying the charges.

I would also like to share the comments from Cargo Motors about Tata, (please read in Hindi, if you can) " Yeh Tata ki Car hai, itne chhote chhote problems to honge hi".

Now this is image of Tata is in the minds of its representatives. Does Tata Motors deserves such a reputation ?

All these problems were noticed within after first few months when I bought the car.

Practically these problems must be tested and fixed before you sold the car in your show room.

But if not then after I found these problems these should be covered under the warranty period.

To be honest, I am not one of your happy and satisfied customer and it made me write this letter/complaint to you and expect your interference would be one of the solution.

I believe that you would certainly make some efforts to solve this matter and would demonstrate the standards which anyone would like to see from Tata Motors.

I would really be thankful to you and will be highly appreciated if you can take your car back and refund my money. I really won't get along with the services which I will recieve from Tata's dealer in my city, throughout the period I will own this car.

I will look forward to hear from you, please contact me on[protected] or if you contact after or on 30th June then please contact my father, Mr. Narinder Chopra on[protected], as I will be out of the station.

Yours Truly,

Amit Chopra

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A

amitksaxena12

from Jaipur, Rajasthan

This for your kind reference and immediate attention if you are serious about your organization and u should be aware of things prevailing in organization footsteps on name of service.
I got my Tata vista RJ-14CH-9181 FOR III servicing dated on 20/9/2010 and below are the points:-
1) When i called up to book my car for servicing on 15/9/2010 i was asked that its a 1 week booking and on 22/9/2010 it will be done in spite of your clause of 2 days. Any how i requested for 20/9/2010
2) While giving for III servicing I mentioned following complains need to be rectified
(a) After my II service lights in driver seat power window were not blowing as they changed the power window button of co-driver seat as it has manufacturing defect which they replace after 5 months
with words that they do not have spare.
(b) My speedometer glass makes an incredible irritating noise of hizzling since purchase which I even reported in II service and I
was told that same has been rectified but they lied.
(c) My dash board start making a heavy noise on jerks after II servicing
(d) My co-driver seat wiper was not working as I used it first time after second servicing and its not cleaning the glass of co-driver seat.

They asked me that car will be serviced by 5:00PM, No body bother to call till 6:00 PM when I reached at 6:30 PM to office they told let us check where I waited till 07:00PM and after that thay tol that my car is ready.
When I checked my Car NONE of my above mentioned complaints were solved and when I told them they asked me to get it tomorrow on 21/9/2010 and we will rectify the same even still I paid the charges.

Since it was dark I didn’t notice much next morning I saw that now “CENTRAL LOCKING WAS NOT WORKING” which was working fine before servicing, secondly no one even bothered to clean the car from interior as dust was still lying in vents ,dashboard as it was before servicing.

Next day on 21/9/2010 I any how I managed to leave my office and drop the car to service centre same even though my office is 25 km from service centre. When I reached the service centre I called the concern person Miss Minakshi (CRM Kamal & Compony, JAIPUR RAJASTHAN) she didn’t receive my phone even though I called up 6 times and no one was there to entertain I waited for half an hour and no one appeared and I was informed that she in meeting. I went to meeting room when no one replied then she send some executive and he received the car. In evening no one called me up till 6:30 pm when I called miss Minakshi she told that my car is not ready and since tomorrow is a holiday so we will return your car on 23/9/2010. When I refused as I have to go office then she told that ok u come to take car and I will get it picked on 23/9/2010 and will rectify the issues. No one called on 23/9/2010 in evening Miss Minakshi called me up at 05:47 PM and told that sorry we couldn’t get it picked as our driver is absent they realized it at EOD and will get it picked on 24/9/2010 till now no one called or appeared.

This is my formal and only intimation else my next reminder will be LEGAL this is how customers our being treated and fake resolutions are being provided on name of service.

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K

kamireddyraja

from Hyderabad, Telangana

Jan 10, 2011

i mr. kamireddyraja taken indica dls from sivasankari motors from vizag after one month it got starting problem they said it was not their responsibility after that battery become dead i sent to service point they kept it for 10 days to replace the battery and after that they said they did it but they have not send warranty card and manual book i asked so many times till date they have not send it i went to showroom 2times no use.my car no is ap 31tv 84921 please perceive this matter and improve the attitude of servicing staff

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S

SAMBHU DUTTA

from Muluppilagadu, Kerala

Jul 25, 2012

SIR , I AM DOCTOR IN ARMY. MY OWN TATA SUMO GRANDE DICOR 2.2, MODEL 2011 MARCH (REG NO. JH 01 AL 1810) WAS GIVEN FOR 3RD GUARANTEE SERVICE (10,[protected] KM) ON 21 JULY 2012 AT KVR DREAMS VEHICLE ,KANNUR,KERALA, WHICH IS THE ONLY TATA AUTHORISED SALES AND SERVICE STATION OF KANNUR. ONLY ONE COMPLAINT I HAD TOLD THEM BEFORE GIVING SERVICE THAT RIGHT SIDE BACK DOOR LIGHT WAS NON FUNCTIONAL.THEN WHEN THEY DELIVERED ME THE VEHICLE ON 24 JULY 2012 , AFTER DRIVING BACK TO HOME IMMEDIATELY I REALISED MY ALL FOUR INDICATOR LIGHTS, WIPERS, KEY ENTRY LIGHT,ROOF LIGHT(DOOR OPENING) ARE GONE BAD AFTER SERVICE WHICH WERE ABSOLUTELY ALL RIGHT BEFORE SERVICE.EVEN THEY DID NOT WASH THE VEHICLE BEFORE GIVING ME.ALTHOUGH IT WAS A FREE SERVICE THEY CHARGED ME RS. 6920/- AS CONSUMABLES (ENGINE OIL ETC).......AND NOW I AM NOT ABLE TO DRIVE THE VEHICLE AFTER SERVICE DUE TO NON OPERATIONAL INDICATOR LIGHT AND WIPERS (HERE IT RAINS HEAVILY).KINDLY DO THE NEEDFUL AS I AM AN ARMY MEDICINE SPECIALIST AND TOTALLY DEPENDENT ON THIS VEHICLE TO ATTEND TO HOSPITAL AND PATIENTS.REGARDS, DR.COMMANDER SAMBHU DUTTA, [protected]

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vijaykumar99

from Bengaluru, Karnataka

Nov 3, 2013

i am living in indore (m.p.), i goto jammu for DARSHAN, here my TATA INDIGO ECS accident, for repair i goto national garage in jammu, last 11july 2013. after long time 28 oct, 2013 .complete my car .
i complain "national garage" . his not complete my vehicle properly.and LOT OF PARTS THEFT.and VERY LARGE BILL GIVE ME . PLZ DO SOMETHING .

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vijaykumar99

from Bengaluru, Karnataka

Nov 3, 2013

i am living in indore (m.p.), i goto jammu for DARSHAN, here my TATA INDIGO ECS accident, for repair i goto national garage in jammu, last 11july 2013. after long time 28 oct, 2013 .complete my car .
i complain "national garage" . his not complete my vehicle properly.and LOT OF PARTS THEFT.and VERY LARGE BILL GIVE ME . PLZ DO SOMETHING .

Reply

B

bnkvenu

from Palakollu, Andhra Pradesh

Sep 12, 2014

1.i am kolla krishnaveni i have bought indigo ecs on 13/10/2013 at Tejaswini motors y junction kukatpally my number is AP28TV7224 i have paid 49000/- towards 3 years insurance but they issued one year policy stating that they willissue renewal coupons which they did not give even after severalvisits to the show room, now they kept a message to renew the policy they did not know whether it is 3 year policy or not and they are asking me to come to the show room and renew the policy which i cannot do as we have shifted to rajahmundry i asked them to renew the policy but they are asking for coupons this is first problem

2) second is that they promised to give 1gm gold coin as i have bought when this scheme is running but they did not give the coin as the manager left the job and sales executive not there, and we dont know about the gold coin

3) when if gave my new car to ist service i am getting lot of black smoke inspite of rectifying the problem simply they told all indigo ecs vehicles will get smoke like this only but when i buy this sales executive did not tell about this smoke that mesns there is no transperancy in the show room, if they told before i may go for indigo tdi

i am vexed about Tata Motors service i will tell my friends to do not buy any tata vehicles

kolla krishnaveni

cell:[protected]

mail: [protected]@yahoo.com

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A

aktmlr786

from Gurgaon, Haryana

Jan 8, 2015

Dear sir,
I have purchased new tata magic iris vehicle on 24/05/2014, company says one year warranty or 35000 kms. I have got problems in my vehicle from 2000 kms. (Abnormal sound, pickup problem, milamileage problems ext) I have informed these all problems with sales executive and also told at every service time, but not yet solved, now my vehicle runned 26000 km. My warrantywarranty will expire in 9000 kms. They told that after warranty they will solve these problems with charges what can I do?

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R

rahul929

from Bindki, Uttar Pradesh

Apr 24, 2015

I have a Tata zest Xm car .Car wiper break due to manufacturing fault but Workshop take cost for this &amp; SERVICE of G.p. motor Allahabad Workshop is
0 out of 10 numbers. They are unable to resolve car issues (at driving there's noise come from the interior ) .

Regards
Rahul Maurya
[protected]

Reply

D

Devendra9936271271

from Sikar, Rajasthan

May 16, 2015

My vehicle Indigo ecs UP78-DD2204 had an accident dated 14feb 2015 and i've sent my vehicle for Repair and maintenance to Society motors Panki Kanpur dated 16 feb 15 and now i am only waiting for the status of my vehicle even those people not picking up my calls to give any answer.Now what should i need to do?either I forget my vehicle or accept that vehicle is now the property of Society motors because when i request to them to repair my vehicle somewhere else then demanded parking charges rate of 150/- per day.Now i am not able to understand i have parked my vehicle there or for repair.Now after 3 months you suggest us the proper action or any deadline.And last ques why people should have to buy Tata cars with this kind of poor service?

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S

sreekanthps

Jun 13, 2016

form 22 missing

dealer mk motors not given form 22.i need to urgently vehicles registrations .my vehicles registrations delay 1week

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Address: Gujarat

DEAR SIR,
REFERENCE TO BELOW MAIL WE ARE FOLLOWING UP WITH TATA MOTORS BUT ALL IN VAIN, WE REQUEST YOU TO PLEASE LOOK INTO THE MATTER,
THANKS & REGARDS,
NIKUL BAROT
[protected]

On Wed, 06 Apr 2011 12:50:42 +0530 "rajiv virendra sharma" [protected]@rediffmail.com wrote

DEAR SIR,

(REMINDER)

WE HAD EARLIER FILLED THE COMPLAINT TO CHANGE THE FUEL METER, THE REFERENCE FOR WHICH IS 1-[protected] DATED 02/03/11, NOW AFTER 1 MONTH I HAVE TO AGAIN COMPLAINT FOR THE SAME REASON BUT NO ACTION YET TAKEN FROM YOUR PEOPLE.

I REQUEST YOU TO PLEASE LOOK INTO THE MATTER, OR WE WILL BE FORCED TO TAKE LEGAL ACTION.

THANKS & REGARDS,

NIKUL BAROT

[protected].

On Mon, 04 Apr 2011 16:16:50 , Tata Motors-Complaint Reference <[protected]@tatamotors.com> wrote

Dear Mr. NIKUL. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:

Complaint Reference No: 1-[protected]
Complaint Area: Dealer Service Related
Preferred Dealer: CARGO MOTORS - GANDHIDHAM
Dealer Contact No.:[protected]
Dealer Personnel: SUMAN DEWAN

Regards,

TATA-MOTORS

Aug 13, 2020

Complaint marked as Resolved

View replies

N

Nidhish Shah

from Chennai, Tamil Nadu

Jan 14, 2015

Dear Sir,

I have recently purchased a tata zest from Concorde Motors Mumbai. The car delivered to me seems to be defective, at the time of Delivery the car had problems with ignition and the ignition use to stop while driving the vehicle in gear.
The authorised person for TATA Mr.Ajay from Concorde Motors Andheri assured that the problem was because of Spraying Heavy water at the time of Cleaning and the Water had gone in spark-plug reason which ignition was stopping, he said it would not occur again once the car would heat up properly and water would evaporate. Certain noises in the loose fitting of interiors and ratling noise at the time of driving the vehicle for the first time was also there so I he assured he will fix the issue after an hour of discussion.
Later after the delivery there were certain issues like the cars front bonnet plastic panel fitting was loose the gear use to make noise at the time of putting the gear in reverse and issues with central locking and unlocking were also there.
Hence I made a complaint at the dealers office and he arranged for pick up tested and rectified a few things of the car at my fuel expense and sent me the car back and when I get the vehicle back to me there is nothing fixed the car is still giving issues about gear locks, ratling noise and ignition issue.
Hence there itself I show their technician at the time of delivery and tell him to ask tata for replacement for a factory manufactoring defect, on his continuous request I send the car back to their workshop for further repairs of a brand new car in a span of 10 days once again he does something with the car and when I get the car back still the gear problem and ratling noise of the vehicle remains as it is.
He delivers the car and tells me I cannot do anything about it.
They have a Pathetic Service and no responsibility for the product they sell. My car is under warranty and I have all the proofs with me Job cards which are made for repairs and issues countered at the time of delivery of a brand new vehicle.
TATA says ZEST is something what they have made after 3 years of work, But I say TATA has no experience in making cars they should only make trucks.
Please follow up for me and make TATA pay for cheating clients and giving false commitments.
It has been :
20 days
900kms
3 Repairs
still defects in the vehicle
And the first defect encountered at the time of delivery itself.

Thanks & Regards,
Nidhish Shah
[protected]

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Address: Patna, Bihar

I purchased a Tata Safari vehicle from Guinea Motors at Patna and have constantly faced service related problems at Guinea Motors. Tata Service support is bad consistently.
Recently my clutch has become very hard and the dealer/Service Station is unable to solve my problem since they say that they do not have sufficient tools.
I request the Tata Management to do something about this. My vehicle number is BR01PA3967 and is purchased in June 2009 and is still under warranty.

Pranav Sahi

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Address: Bangalore, Karnataka

respeted sir/ madam
my name is K govardhana gupta i had purchased a nano car in the month of dec 2010 and from the day one i am facing the problem since than with the brakes of the nano car and i was saved by my luck because i meet with the accident and i narrowly escaped from the same when i informed to the show room and the service station they say they cant do anything regarding the complaint
hence plz help in this regard
thanking you,

yours fathfully
k govardhana gupta
2003 1st block janapriya heavens
allasandra gkvk post
blore 560065
ka-50-9275

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Address: Jhansi, Uttar Pradesh

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From: SUJEET KOHLI <[protected]@yahoo.co.in>
Subject: Fw: Re: no answer yet
To: [protected]@tatamotors.com
Cc: [protected]@tatamotors.com
Date: Tuesday, 29 March, 2011, 3:02 PM

--- On Tue, 29/3/11, SUJEET KOHLI <[protected]@yahoo.co.in> wrote:

From: SUJEET KOHLI <[protected]@yahoo.co.in>
Subject: Re: no answer yet
To: [protected]@tatamotors.com
Cc: [protected]@tatamotors.com
Date: Tuesday, 29 March, 2011, 2:45 PM

DEAR SIR ,
SINCE YESTERDAY I HAD MAILED YOU 4 TIMES CALLED MR VIKAT AT LUCKNOW 5 TIMES AND SMS MR VIKAT 2 TIMES FROM 28 /03/2011 BUT I AM STILL WATING FOR THE ANSWER

WHAT A CUSTOMER CARE --- TATA MOTORS

THIS REALLY INTENSIFY THE MATTER AND FORCED ME TO SAY THAT TATA IS
LOOSING THE MARKET REPUTATION.

THIS MATTER SHOULD BE TAKEN IN OPEN FORUM (PUIBLIC ) TO MAKE INTENSIONS OF THE COMPANY CLEAR

SUJEET

dear sir , dt 28/03/11

since moring i have being troubled and is every time insisted to take my booking money back for one of the staff of JmK jhansi stating he will not diliver the vechical to me the name is mr deepak i can't understand the reason kindly look into the matter which is till this time is not in your urgent books . i request you sincerely for the same.

sujeet

--- On Mon, 28/3/11, [protected]@yahoo.co.in <[protected]@yahoo.co.in> wrote:

From: [protected]@yahoo.co.in <[protected]@yahoo.co.in>
Subject: RE: SUJEET KOHLI
To: "[protected]@tatamotors.com" <[protected]@tatamotors.com>
Date: Monday, 28 March, 2011, 1:37 PM

Dear sir ,

As per discusion with mr vikat on his cell no i went to jmk jhansi dealer but i did not found any satisfactory answer more over the per they are not even talking in proper manner and are inisting me to take my bookig back is this the way multi natinal company behave and is this the customer care take place

Kindly respond earilest

Sujeet

Sent from my Nokia phone
-----Original Message-----
From: [protected]@tatamotors.com
Sent: 25/03/2011 4:09:07 pm
Subject: SUJEET KOHLI

Thank you for writing to us.

We are in receipt of your email dated 25.03.11. At the outset, we regret
the inconvenience caused to you.

The matter has been immediately taken up with our Regional office,
Gurgaon / Area office, Lucknow with a request to look into the matter on
priority and arrange to do the needful at the earliest.

In case of any further assistance, please feel free to contact Mr. Vikat
Banodkar, Territory Manager on[protected].

Assuring you best of our services.

Thanking you

For Tata Motors

Customer Care Team

Mumbai

________________________________

From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Friday, March 25, 2011 3:48 PM
To: CUSTOMERCARE ( TML )
Subject: un satasfied

DEAR SIR ,
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT & WHY ?

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

kindly reply for the same

sujeet

[protected]

--- On Fri, 25/3/11, [protected]@tatamotors.com <[protected]@tatamotors.com> wrote:

From: [protected]@tatamotors.com <[protected]@tatamotors.com>
Subject: RE: Open Forum Query from Corporate Website
To: [protected]@yahoo.co.in
Cc: [protected]@tatamotors.com
Date: Friday, 25 March, 2011, 12:53 PM

Dear sir,

Thank you for having written to us. We are forwarding your complaint to
our Customer Care team ( [protected]@tatamotors.com ), with a request
to contact you immediately.

Kind regards,

Yours sincerely,

Arup Mukherjee
Assistant General Manager
Corporate Communications

-----Original Message-----
From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Thursday, March 24, 2011 7:47 PM
To: MUKHERJEE A S [ Assistant General Manager (Corp Comm) , Mumbai
Corporate , Mumbai ]
Subject: Open Forum Query from Corporate Website

Reply-To: SUJEET KOHLI <[protected]@yahoo.co.in>
X-Mailer: PHP/5.1.6

X-Priority: 1

X-MSMail-Priority: High

Subject - Open Forum Query from Corporate Website
First Name - SUJEET
Last Name - KOHLI
Company -
Designation -
Address - 897 KHATI BABA JHANSI
Pin / Zip - 284003
Country - India
Contact Number - [protected]
Fax -
Email - [protected]@yahoo.co.in
Comments - DEAR SIR , I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT WHY

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF

KINDLY REPLY - MY CELL [protected]

DEALER - JMK MOTERS JHANSI

EMAIL - [protected]@yahoo.co.in

[protected][protected][protected][protected]
[protected]--------
Technical Data
[protected][protected][protected][protected]
[protected]--------
Date - 24 March, 2011, 7:47 pm
IP - 27.56.0.249
Browser - Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 2.0.50727)
[protected][protected][protected][protected]
[protected]--------
[protected][protected][protected][protected]
[protected]--------

--- On Tue, 29/3/11, SUJEET KOHLI <[protected]@yahoo.co.in> wrote:

From: SUJEET KOHLI <[protected]@yahoo.co.in>
Subject: no answer yet
To: [protected]@tatamotors.com
Cc: [protected]@tatamotors.com
Date: Tuesday, 29 March, 2011, 9:50 AM

dear sir , dt 28/03/11

since moring i have being troubled and is every time insisted to take my booking money back for one of the staff of JmK jhansi stating he will not diliver the vechical to me the name is mr deepak i can't understand the reason kindly look into the matter which is till this time is not in your urgent books . i request you sincerely for the same.

sujeet

--- On Mon, 28/3/11, [protected]@yahoo.co.in <[protected]@yahoo.co.in> wrote:

From: [protected]@yahoo.co.in <[protected]@yahoo.co.in>
Subject: RE: SUJEET KOHLI
To: "[protected]@tatamotors.com" <[protected]@tatamotors.com>
Date: Monday, 28 March, 2011, 1:37 PM

Dear sir ,

As per discusion with mr vikat on his cell no i went to jmk jhansi dealer but i did not found any satisfactory answer more over the per they are not even talking in proper manner and are inisting me to take my bookig back is this the way multi natinal company behave and is this the customer care take place

Kindly respond earilest

Sujeet

Sent from my Nokia phone
-----Original Message-----
From: [protected]@tatamotors.com
Sent: 25/03/2011 4:09:07 pm
Subject: SUJEET KOHLI

Thank you for writing to us.

We are in receipt of your email dated 25.03.11. At the outset, we regret
the inconvenience caused to you.

The matter has been immediately taken up with our Regional office,
Gurgaon / Area office, Lucknow with a request to look into the matter on
priority and arrange to do the needful at the earliest.

In case of any further assistance, please feel free to contact Mr. Vikat
Banodkar, Territory Manager on[protected].

Assuring you best of our services.

Thanking you

For Tata Motors

Customer Care Team

Mumbai

________________________________

From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Friday, March 25, 2011 3:48 PM
To: CUSTOMERCARE ( TML )
Subject: un satasfied

DEAR SIR ,
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT & WHY ?

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF
<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@tatamotors.co
m>

kindly reply for the same

sujeet

[protected]

--- On Fri, 25/3/11, [protected]@tatamotors.com <[protected]@tatamotors.com> wrote:

From: [protected]@tatamotors.com <[protected]@tatamotors.com>
Subject: RE: Open Forum Query from Corporate Website
To: [protected]@yahoo.co.in
Cc: [protected]@tatamotors.com
Date: Friday, 25 March, 2011, 12:53 PM

Dear sir,

Thank you for having written to us. We are forwarding your complaint to
our Customer Care team ( [protected]@tatamotors.com ), with a request
to contact you immediately.

Kind regards,

Yours sincerely,

Arup Mukherjee
Assistant General Manager
Corporate Communications

-----Original Message-----
From: SUJEET KOHLI [mailto:[protected]@yahoo.co.in]
Sent: Thursday, March 24, 2011 7:47 PM
To: MUKHERJEE A S [ Assistant General Manager (Corp Comm) , Mumbai
Corporate , Mumbai ]
Subject: Open Forum Query from Corporate Website

Reply-To: SUJEET KOHLI <[protected]@yahoo.co.in>
X-Mailer: PHP/5.1.6

X-Priority: 1

X-MSMail-Priority: High

Subject - Open Forum Query from Corporate Website
First Name - SUJEET
Last Name - KOHLI
Company -
Designation -
Address - 897 KHATI BABA JHANSI
Pin / Zip - 284003
Country - India
Contact Number - [protected]
Fax -
Email - [protected]@yahoo.co.in
Comments - DEAR SIR , I BOOKED MY VISTA DISEL IN JHANSI
(COLOR AFTER GLOW) THEY ASKED ME FOR THE BOOKING AMOUNT I PAID THEM
25000/- RS ON 20 MARCH 2011 NOW THEY SAY THAT THE COLOR I CHOSE IS NOT
AVAILABLE WITH THEM AND WILL BE AVAILABLE ON 6 APRIL 2011 AND ALSO
COMENT THAT THE CAR WILL BE GIVEN TO ME ON THE PRICE WHICH WILL BE HIKED
ON 1ST APRIL WHEN I RESISTED THEY TOLD ME TO TAKE MY BOOKING AMOUNT BACK
.

1. IS THIS THE WAY TO TREAT THE CUSTOMERS

2. IS THE PROBLEM OF COLOR IS MY AND WILL I HAVE TO BEAR IT WHY

I AM NOT HAPPY WITH THE COSTUMER DEALING OF THE STAFF

KINDLY REPLY - MY CELL [protected]

DEALER - JMK MOTERS JHANSI

EMAIL - [protected]@yahoo.co.in

[protected][protected][protected][protected]
[protected]--------
Technical Data
[protected][protected][protected][protected]
[protected]--------
Date - 24 March, 2011, 7:47 pm
IP - 27.56.0.249
Browser - Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 2.0.50727)
[protected][protected][protected][protected]
[protected]--------
[protected][protected][protected][protected]
[protected]--------

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Addressbook ContactsAddressbook Contacts

Aug 13, 2020

Complaint marked as Resolved

View replies

M

manishddave

from Mumbai, Maharashtra

Oct 3, 2014

I had booked tata zest on 07 sept at miles motors vadodara with a delivery date of 3 oct. But now dealer has told that vehicle is not available on 03 oct. It may be delivered on 07 oct. Why i was not informed at the time of booking that it will not be delivered? Now dealer is earning interest on the money which i paid in advance. I raised complaint no. 1-[protected] on 30 sep. They committed to resolve issue in 48 hrs but even after 63 hrs i did not receive any feedback from the team. Now i wish to cancel booking and want my money back with interest without deducting cancellation charges.
Manish dave [protected]

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Address: Dharwad, Karnataka

I think I have done a big mistake by purchasing Tata’s 1616 tippers when there are plenty new models available in the market today. Every time I call the dealer for genuine spares I simply get an answer saying that the spares are unavailable since it’s a new model. I have 20 such tippers. Can somebody help me please.

Thanks & Regards,
Satej Neelavar
[protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

P

prateek123456

from Delhi, Delhi

Apr 10, 2015

Dear Sir/Mam,

I Prateek wadhwa bought a Tata Venture from Shree Vasu Motors, Meerut 2 months ago. First of all Your Dealer sold us Tata venture by giving wrong information that it gives an average of 24Km per litre. Secondly this vehicle broke down twice &amp; sent to the Service centre with no solution &amp; action taken by your experts.

Today third time your vehicle broke down near Meerut &amp; experts demanded Rs. 200 for their expense then we told them we will complain at the head office as its a new vehicle &amp; it is in Guarantee so they agreed . later on after the problem being solved they again demanded Rs.200 &amp; said if you will give us Rs. 200 then only we will give you the vehicle today otherwise you have to come tomorrow to collect your vehicle.

We are going to Consumer Court for Mental Harrasment done by your staff.

Waiting for your Response.

Regards
Prateek Wadhwa
Vehicle No - UP 15 CT 0813
+91-[protected], [protected]

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Address: West Delhi, Delhi

I PURCHASED A SAFARI 2.2 VTT DICOR IN DECEMBER 2007 SINCE THAN THERE IS LOSTS OF PROBLEMS TAKE PLACE IN IT. THE FIRST PROBLEM IS BREAKING OF TIMING BELT AFTER SAME TIME I KNOW THIS PROBLEM IS COMING IN ALL 2.2 VTT VERSION AND THE SECOND PROBLEM IS RELATED TO A/C IN WHICH I PAY RS 3200 AND AFTER 40 DAYS THIS PROBLEB IS AGAIN TAKE PLACE AND AGAIN I PAY RS 3000 AND AFTER 60 DAYS THIS PROBLEM AGAIN TAKE PLACE NOW I PAY RS 2989 . THIS CONDITION OF PAYING MONEY IS TAKE PLACA WHEN I HAVE A EXTRA WARRENTY OF MY CAR. WHEN I SAY WHY THIS PROBLEM TAKE PLACE AGAIN AND AGAIN TO THE MANAGER OF AUTOLINK ENTERPRISES [L] P.LTD [60 rama road, najafgard road indl. area, new delhi 110015] . HE WAS SAYING THIS IS A BONAS OF PURCHASING TATA MOTORS VEHICLE . MY SUGGESTION TO ALL. U WILL PURCHASE A CYCLE BUT DO NOT PURCHASE TATA MOTORS VEHICLE.

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Address: Bharuch, Gujarat

Dear Sir,
I have purchased a vehicle INDIGO MANZA vide Challan number[protected]/100348 dated [protected] from your dealer M/s Sharaddha Motors Pvt. Limited.
The Hypothecation of vehicle is in favour of HDFC Bank Limited.
Owners Name : - Mohit Kanwar
Chasis No : - MAT613032ALF-21374
Engine Number: - 101A2000—0096095
Colour : - Grey Noir
I want book the following complaints with prior to move to legal action the dealer.
1. That a vehicle was purchase on[protected] against full payment. Whereas, the registration was done on only after a month.
.
2. That at the time of delivery scratches on various parts of body of car was observed by Ms. Minal and than General Manager .They requested to take delivery and will rectify at the time of first service. But later they blamed me but on my pressure and running to pillar to post they able do some job it but sure not all the scratches, whereas removed the symbol of the car Quadrajet90 which was at the back.

3. That, at the time of delivery assurance was given for Teflon coating of Rs 6000/- free of cost and a fifth service free of cost, nothing has been done and on asking in writing, no paper has been given till this date.

4. That, while driving 1000 Km some noise from front observed, now agreed and changed the bushes, as narrated by workshop in charge.

5. That, on 26th of January, 2011 a truck damaged the left side doors, subsequently; I approached and handed over the car to works manager on 27th of Jan, 2011. But work order sheet rose on 5th Feb 2011.

6. That, Now got the delivery of the car, even after three times of request and repair the doors and not properly adjusted, there is a sound while closing, sound at the time of starting the ignition and stopping the ignition of the car, noise from back side is their but your experts are not in position to hear. On the top of it all inside interiors are badly handled with grease and other lubricants, black stains are visible on plastics and one door plastic from inside is damaged and they said it is OK.

7. That, car alignment has changed, car turn towards left side while driving.

8. That, Height is, Now on verification I found my 5th Tyre kept for emergency has been changed without my notice and information with old one having weight pasted on it.

9. That, after this I found some of dents on the body which were not their when car was handed over for Repair on 27th of January, 2011.

10. That, Doors locks are not working properly.

11. That, electric lighting system is also not properly working.

That bill of the work was raised for Rupees 49,784/-, the amount of Rs.12000/- was claimed from me and rest from ICCI Lombard Motors Insurance. But on request, they have not furnished me the detail of the above amount and not even the detail of amount insurance paid.

I issued a cheques of Rs 12000/- but issued a request to bank for stop payment on next day when I realised the services provided by Shraddha Motors is not near to satisfaction.

I request to depute an engineer from TATA Motors who can able understand the required attention and able to provide address of skilled workshop where you may allow to get the desired work to be completed not to my satisfaction but to satisfaction of the engineer of the TATA Motors.

Regards,

Mohit Kanwar
306, Zadeshwar Road,
Pritam Residency,
Bharuch. Gujarat.
Mob:- [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Surat, Gujarat

I purchased my new Tata Indica Vista Aura ABS Safire, Reg No. GJ 19 M 4540, on 21/03/2010 from Auto Point Car Division, Surat, Gujarat with the following free schemes told by the agent/dealer Goswami and also the owner of the shop:

Free insurance
3 Years AMC
Reverse sensor

At that time I did not know about AMC Coupon. He told the four coupons for free servicing includes AMC. He did not tell me about the separate AMC coupon.
When I went to my 3rd free servicing at Krishna motors, Chhindwara,MP he charged me Rs 1600/- for engine oil and others saying that I am not having AMC coupon and the coupon I am having for servicing does not include AMC.
This is a clear case of fraud selling vehicle from the dealer. My Rs 1600/- should be refunded to my A/c no. and AMC coupon shall be sent to me immediately at the following address:

Room No. 7
Tawa House
Sarni
Betul- 460447

Regards
Vijay Kumar
Engr
Sarni(Betul), MP
Mob: [protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: West Bengal

I have purchased a new TATA Indica Vista on 24.01.2011 from Lexus Motors - Kolkata Bearing Regn No. WB 20TH 1390. After first service the car is suffering from overheating problem in the engine and was put to the workshop of Lexus Motors - Rampur, but the car is lying there unattended for the last three weeks. The Works Manager Mr. Debasis Pandey made a verbal promise that the engine will be replaced with a new one, but nothing has happened till date. Complaint has been logged to Tata Motors Customer Relation and the complaint Regn No. is 1-[protected] dtd 04.03.2011. As because of this we are undergoing heavy monetary loss. Your immediate action is solicited. My Contact info is as Follows:-

Name: Mr. Montu Shaoo c/o Lalaji Gupta
Mob. No. 0 [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Ambala, Haryana

Hi,

I sent my car for servicing to metro motors Ambala Cantt on 14th of feb.
After receiving the delivery my car was in the garage for 2 days, and next day when we started it, it was not responding.

I complain to these [censored]amp;g people that this is happening, and they said car battery must be discharged. Infact there was a new battery.

Then we sent car to them again somehow, but they said car is fine now.
and today we started again... and its down again..

Is there anyone from tata motors... who can admit that you guys are just ....

here is my last complain

Dear Mr. KAPIL. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:

Complaint Reference No: 1-[protected]
Complaint Area: Dealer Service Related
Preferred Dealer: METRO MOTORS - RAILWAY ROAD- AMBALA CANTT
Dealer Contact No.:[protected]
Dealer Personnel: LAKHMIR BHARDWAJ

Regards,

TATA-MOTORS

my car registration no is - HR01V4553

- Kapil

Aug 13, 2020

Complaint marked as Resolved

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A

A M Gawarikar

from Mumbai, Maharashtra

Jul 4, 2012

Mr.ASHOK M. GAWARIKAR
Manohar, Plot No. 18, Road No. 1 Sector – 12, New Panvel. Pin-410 206. Raigad. Maharashtra. India.
(Tel No.[protected]
DATE:- 04/07/2012

To,
1) FIAT INDIA AUTOMOBILES LIMITED
Corporate Park II, 5th Floor, Sion Trombay Road,
Chembur, Mumbai – 400071.
India. Tel: +[protected]

2) M/S Tata Motors Ltd.
Lloyds Centre Point, Appa Saheb Mhatre Marg,
Prabhadevi, Mumbai – 400025
Tel :[protected]

3) Fortune Cars Pvt. Ltd
D/237, Thane - Belapur Road, Shirvane, Navi Mumbai
Mumbai, MH,[protected].

Dear Sirs,

Sub:- Complaint for interior attitude from Fortune Cars Pvt.Ltd., Nerul.
My vehicle No.MH06AW-1740-Linia.

I sincerely feel that I did great mistake by purchasing Linia. After 4 Maruti vehicles in past instead of SX4 I purchased Linia was grave error as there is no difference in quality of either earlier management of fiat service provider and or Fortune car. I will be displaying following message on Linia for benefit of Indians.

I was never happy with poor quality service and attitude of Fortune Car Pvt.Ltd., & detailed complaint is as follows:-
1. May be before few months I gave vehicle ( LInia ) for servicing and informed that left rear winder glass motor is not working.

: 2 :

2. Mr.Jitendra told me that although running is 20000 km( twenty thousand) only the warranty period is over and you will have to pay RS.8500/- for motor.

3. It was acceptable, but demanded letter and Jitendra told me that it is ready, it is sent by post etc. etc…… I never received any letter till date.

4. I was prepared to pay but Jitendra told motors are out stock ( It has to be with such quality! )

5. There was promise that he would contact me when motor is available…….. He never contacted me .

6. On 28th May 2012, I noticed yellow engine light with message – Engine check.
7. Informed Fortune Cars Pvt.Ltd., and car was taken from by residence on 29th May 2012.

8. Mr.Jitendra informed me that rats have eaten wire and replacement is RS.5500/- and motor RS.8500/-. With protest I agreed and told Jitendra with warship experience that I like to keep her fault free and I do not have choice so I would pay.

9. I was told by Mr.Jitendra that E-mail is sent ( probably to Italy or may be to Delhi ) and you will have to wait for reply up to 2nd June 2012.

10. Evening 1700 hr. Mr.Jitendra told me that I will have to pay 50% and no cheques are accepted only cash would be accepted.

11. This was salt on wound………as you do not have faith in your customers ( may be you know that you have cheated them & they do not like you ).

12. Now I have taken Bank draft……..as company insisting for cash only…………what to say! Maruti people are better 7 even Gangal Motor, panvel accepts cheques and have full faith in us.

: 3 :

13. Earlier I have had problems of rats entering cabin and your sadist repairing department never bothered to shut ventilators even after 3 times submissions of vehicle.

Sincerely I am sandwiched between rats and cats of fortune and would like to get rid of this vehicle ……..can you help me.

I also want to start campaign not to purchase a vehicle which is serviced by Fortune cars Pvt.Ltd. they have more faith in cash business & not in customers.

Thanking You !!!

CUSTOMER WITH GRIEVENCES

(A.M. GAWARIKAR)

Reply

D

Deepak Rasam

from Mumbai, Maharashtra

Jul 9, 2014

I own Tata Indica EV2 Xeta. My car got damaged as tree fell on it few days back. I had taken my car to WASAN Motors, MG Road, Kandivali (W), Mumbai for repair. They checked my car and quoted cost of 70K and gave me documents to submit to insurance company. The insurance company approved my claim but when I received invoice from Wasan Motors it was of 30K. When I asked them why the cost was low they said that they have fixed the damage without replacing them. The major damage was done to Front Glass which was replaced, Right hand side back door and to the roof. I told them if its done please give my car to service department for servicing. The Service Agent called me and informed that there is no major service to do apart from regular servicing of car. They charged me 15K for paid services. When I went to pick up my car I was shocked to see my car in shaaby condition. Immediately I informed the Service agent and he said it will get the cleaning done. I don't understand why car was not cleaned when I was charged for the cleaning services. Today also there are stains of paints and other chemicals on my car.

When I went for drive with the service agent the car was not starting. He informed that battery has become week and will have to replace after 2 months. When I had given the car the battery was fine and there was no issue to which he had no answer. While driving a car some noise were coming from backside, when I asked him about the noise I was told that back seats are not locked that's why the noise is coming. I paid my bill and left from service centre. The noise from back was still there, when I went out with my family in my car they started complaining that noise is too much and unbearable. I took my car to service centre again and ask them to recheck the noise. I was informed that both the shock ups has damaged and need to be replaced. I went and met CRM and told her the entire senario and questioned her that how the shock ups got damage all of sudden when none of your service agent or quality manager had reported the problems in their report. They took my car back after 3 days and changed the part and charged me 4000/- rs for their mistake. My car battery got completely discharged next day and i had to get it replaced from one of the authorised dealer of tata.

The CRM was not at all listening to me and refused to talk to me on billing. I quietly paid the charges and went to pick my car which was again in the shaaby condition. I called CRM out of office and showed her my car condition, she quickly called all the workers and fixed the problems. She did not even had a courtesy to say "SORRY" for what all happened.

I ended up paying 55K for the most horrible service provided to me. I am not concerned about the money I had paid but disheartened with the service given to me. Today when I look at my car I feel really bad.

If this is the kind of service TATA provides then why should I buy your any of the products that are available in the market? I will soon sell off my car and buy another car of MARUTI or FORD who has got better customer services and quality then TATA. I will not recommend TATA to anybody in my life

Deepak Rasam
[protected]

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Address: Hyderabad, Andhra Pradesh

am Haraprasad Panda owing a Tata Indigo Vehicle as per the below mentioned details::-
Vehicle Type :: TATA Indigo LS
Registration No. :: AP28BE0154
Colour :: A Silver
No. of Current Transfers :: 2
Date of Registration :: 27/09/2006
Regd. Owner :: Haraprasad Panda, S/O – N C Panda, 25-40/30/3/2, East Anandbagh, Malkajgiri, Hyderabad, Andhra Pradesh.
Chassis No. :: 607144FTZP95137, Engine No. 475IDT14ETZP75000

I would like to bring to your notice regarding the severe incident that happened while I was driving my car to attend an important social meeting towards Motinagar, Hyderabad from my residence with my family on Saturday February 19, 2011. At around 1930 HRs after driving around 12 KMs. from my residence, the car suddenly emitted lots of smoke from engine and caught with fires all of sudden. My Wife and children were traumatized and were panic and got out of the car to save ourselves. Before our eyes the engine and the interiors of the car were charred, which kept us in embarrassing situation and that too in the mid of the crowded road. The fire was so intense that we had to get the assistance of fire engine to control it. We were weird how the fire broke, and that to with the Engine of the vehicle. I hope I am eloquent in my agony and pain which I have faced on the day which should not happen with anyone. I will be ruthless to bare any further expenditure to get my car repaired and demand for the replacement with new one with TATA. We have registered a complaint with S R Police station for the incident happened where we felt strongly that this a solecism and a breach of EHS Norms from the manufacturing end of TATA which kept my Family and personal life in critical situation

Aug 13, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

Hi all,

Please be aware of fake appointment letters sent by fraudsters. These letters look very attractive and authenticated. They will ask you to deposit funds into their accounts as a token of confirmation, they gurantee this amount as 100% refundable. A specimen letter is attached herewith for reference.

Request to be very cautious and remain alert and not to fall prey to these guys.

Thank you for your time.

Regards,

Parthasarthy Banerjee

Aug 13, 2020

Complaint marked as Resolved

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R

Raja Sardar

Jan 23, 2012

hi
my name is R Sardar, i also fall in this type of fraud cases, so please take necessary action from your end.i received a fraud call letter and the fraud's contact no is [protected].he gave me the ac no [protected] state bank of India in favour of sunil kumar.submition time is 11.30 on date.

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