Tata Motors Complaints & Reviews

We purchased a TATA indica bearing registration no. PB02 BA 0484 .Its steering oil leak &steering pump damage within the warranty period but the dealer PRABHAT MOTORS amritsar punjab and TATA Motors are not replying to our repeated requests. I request you to please look up to it as soon as possible.my contact number is [protected]

This is to inform you that Myself Vishal Makkar Ro of 110/56, 80 feet Road Kanpur - 208012, purchased Indica Vista Teera TDI Reg. No. UP78-BV 8489 on dated 27/07/09 from your Authorized dealer Ms Sai Motors, Kanpur.
I am very sorry to inform you about the condition of my car. After PDI done by your dealer, on 27th of July the vehicle started giving problems from the very first day, the problems was head lights not working, immediate I inform to the concern dealer, who took about two and half hour to repair the problem.

Then again on 30th July new problems generated that was left Pulling, Gear box humming, on the same I received my vehicle by saying that now both the problems are been solved but that was not true, Then again I called to the workshop for these problems and also a new problem of Fuel Meter which was not working properly; they took on 12th August and given back on 13th August, i.e. left Pulling, Gear box was humming and fuel meter was not working properly as they have confirm me through the retail invoice that they have replaced the tank unit but still we are there with the same problem.

Now they have told to bring the vehicle on 17th July i.e. Monday, now please suggest that what to do with dealer and car and this I should confirm you that I am not working with Tata Motors or M/s Sai Motors and I am also unable to manage to carry these types of problems.
So its request that kindly make it repair from any other Tata Motors Authorized dealer, who can resolve my problems.

VISHAL MAKKAR
10/56, 80 feet Road Kanpur – 208012
Ph.: [protected]

I purchased Tata Indigo CS DICORE on[protected]bearing no CH 04 E 4321. Since then I visited so many times that even could not count the nos. Hind Motors Mohali, local service dealer of Tata Motor response & quality of service is pathetic. Last week again visited & enter the vehicle at 930 sharp but till 530 returned with all complaints un resolved. This is to inform you, I have taken extended warranty. Currently I m facing following problems:---

Regularly Check engine warning coming on meter. After re-starting of the engine it vanish
Humming noise from dash board
inside AC water leakage.
Rails of both sides are up rooted.( Instead of replacing broken lock, they fixed it by elfy & within a day it again uprooted)
Bearing of Hub & end of driver side is not replaced under warranty despite repeated request that due to this there is vibration in steering & noise.
Co-driver sun guard not replaced despite agreeing manufacturing fault.
Bulb of back gear light was not replaced.
Lock of sun glass holder is loose.& need replacement.

Warm Regards,
Gurpreet Singh
Chandigarh
[protected]

i went to a tata motor workshop in roorke named as singh automobiles for allignment and they do the wheel allignment but that was not correct and they your chimta was bent of front wheel of right side then i ask them to replace that in warranty they said that this cannot be replaced because it does not come under warranty they said that it was bent by an accident but there was no wear and tear scracthes there on that chimtathay ask me to replace that chimta only when i agree do have a service of my indica dls UK 08M 8851 my car meter reading is 39999km

plz send my loan account statment

a have not received any documentation FROM TATA FINANCE against my car loan in 1.5 years difficulties in ITR

my self sunil kumar mishra and contract no & date [protected] 13.04.2007 plz send my loan account statement tata ace vehicle inv. date[protected]

I had the same problem. Then did a minor repair. However, within 15 months of purchase of the car the wheel rims caught rust. The workshop put paints on these. Relieved, but for another 8-10 months. Tata Motors must fix with its spares suppliers for the benefit of would-be-buyers.

To,
The Genrel Manager
Tata Motors

Sir,
I would like to inform you that i am having problem of sterring oil leackege in my car i gave my car for maintanence they ask to leave the vechil for one day but now they are saying that it will take time of 2 to 3 days dew to some part non availability and they are not telling me the name of part Mr.Abhishek is their in Moter Sales Near char bagh railway station Lucknow.

To,
The Genrel Manager
Tata Motors

Sir,

To,
The Genrel Manager
Tata Motors

Sir,
I am Sanjay Srivastava from Allahabad. I purchased I tata indica vista aura saffire on dated[protected]. After 4 month I could not get my car paper. I called lucknow motor sales limited, charbagh, lucknow but they dont say anything about my paper. I have tried a lot of but I am worry about my paper. My phone number is [protected].

fake job offer letter

these is a fake job offer

I have purchased a car Tata safari storme in may month after one week complaints in door lock and in Mike they said they dont have yet but will replace in one week now one month left but no replace ment yet so hard to go car any where we cant lock it properly

I am the owner of your Fiat Palio car(Petrol version), My car No is DL-7CF-
0038, registered with the name of M. Khan, I took my car to get service at
Vivek Automotors, Sarita Vihar, Main Badarpur Road on 08.03.09, They Inspec
ted the car and said Radiator fan shroud need to change and engine decarbur
ising required, otherwise car is running fine only with a problem of radiat=
or fan, that made a terrible noise sometime, I said okay . they did the dec=
arburising and replaced the fan shroud.
Later on i came to know that decarburising required at 30000Km, why they did Engine decarburising at 18000Km???? Arn't they experienced mechanic/superviser??
And everytime i dont get spare parts, kindly resolve my problem, I want my money back, that is used in decarburising?
Please take some action against such problem, or should i send this mail to Fiat india team?
Best Regards

Dear RATTAN TATA JI
we are completely dissatisfy with your services in ludhiana my car no- pb-10-cj
1615 was in garryson service station they are unable to give the details of bill and the way of talk
is so radiculas that it is hard to explain Mr.Grewal is the owner of the service station please take action
against Mr. Grewal the allingment problem is not going off i don;t know if there is any mechanical
Engineer or not its my humble request to take action against Mr. Grewal if this thing will happen in your
each and every service station then how will you compete with maruti udyog Ratan ji you are personality
of international repute even prisedent o[censored].S.A. had nominated your name for prisedent of INDIA
we sir the people of india have a wish that if cars
are to be run on Indian and forgien roads then it should be Ratan Tata's car we all people of India have
a deep respect from the core of our heart for you and your staff in production untill unless you don;t
take action i will keep reminding you

THANKING YOU
HARMOHINDER SINGH
LUDHIANA

defected car

My tata safari storm is only 3 month old bt so many prblm in this car

Tata Motors Finance — PAN CARD NOT RECIEVED

I HAVE GIVE THE PROOF OF FATHERS NAME TWO TIMES.
FOR NAME PROOF I GIVE THE BOARD CIRTIFICATE OF SSC
SO NOW YUO HAVE WHAT PROOF OF FATHERS NAME PROOF

tata finance co. — car

dear sir,
I am daughter of jora singh. we had finance tata safari from dada motors, ludhiyana. the company says that deposit 80, 000 cash after deposit company did not give papers. plz give me my money if not recieve we don, t pay any installment..

contact me- [protected]

Tata Motors Ltd; — Payment option

I have been using Tata CC from last 1.5 years, but now I have stopped it because of lengthy payment option - Unlike HDFC CC you are not giving payment option through Debt card or online. Cheque payment makes process too lengthy resulting overdues/fine/extra charges/recovery agents call. So try to modify such things. Cheque payment is difficult also clearance is long.

TATA indica(vista car) — non-responce of your bank employee

Sir,
In regards to the purchase of the car mentioned above, I am to say that I met with Mr sujit panigrahi(sales officer car loan) on 8-5-09. He scruitinised my documents care fully and said its OK.Next day he said your profile is likely to be poor. I asked the reason. He said I don't know.Fortunately I got the cell no of your credit manager (Rourkela).I wanted to know the reason .He took me with a cell conference with sales manager(Calcutta).I deeply asked the same .But did not find the answer.He saidits secret and we canot disclose.But the question is where I feel having a good profile, how I was denied to get a loan. Rather I had a loan of motor cycle 5 years ago with your bank.It was cleared on time.If I could get a bike loan, how could I not get a car loan with an Improving profile after 5 years back.If so please convey me the reason soon other wise I will take the legal help against the person /bank who will be responsibble.
Thanking you
Santosh kumar khuntia

How I can check my account online? My contract no. is [protected] and my V. RC no is HR14E 0798.

From :
Susanta Sur Roy
12/61, P.C.Ghosh Road,
P.O : SRIBHUMI
Kolkata – 700 048.
Ph. [protected].
To
The Manager,
TATA Motor Finance Ltd.
5/1A, Hungerford Street,
Kolkata – 700017.

Kind attn : Mr. ARIJIT RAY

Subject : NOC Ref. : Contract Agreement No.: 20887340 Dated 20/6/2006.

Dear Sir,

In continuation to my letter dated 21/05/2009, 02/06/2009, 21/06/2009 and 23/7/200, I would like to submit that I already paid the installments before the maturity date but the account not yet settled. During last two months, I visited your office several times and approached you to settle the account but you failed to settle the account yet.

In this regard, I like to state that I have a bitter experience with you and I think your company is not serious about their customer for those who are willing to pay dues.

The case was discussed with Mr. Donald, TMF National Head, during his visit to kolkata in July/09 and he assured that necessary consent will be given with 2/3 day’s. After that, more than a month is over and I personally meet you in different occasion and you assured me that we shall get necessary approval with 2/3 day’s but no any reply is received from your end till today.

At last, I request you to issue a letter intimating your incompetence or anything else so I can go to the concerned forum for justice.

Thanking you,

Yours sincerely
(Susanta Sur Roy)
Date : 20/08/2009

Copy to :
Mr. Donald, Nation Head, TATA Motor Finance, TATA Motors Ltd. Bezzola Complex, 1st floor, V.N Marg, Chembur, Mumbai – 400 071 for information and necessary action please.

plz. send your co. tmfl pan no. and address for TDS issue to

thanking you

for, shrine engineering pvt. ltd.

TATA MOTORS LIMITED — Unnecessary dues

Dear sir,



Last year HSBC has issued the credit cards for TATA MOTORS employees. I am one of the card holders no.

[protected] valid from 05/08 to 09/11. I have used this card once only.& I have paid all my dues to this account through vide ICICI bank cheque no- 143951 dated 18/09/08. Even HSBC has never informed me any additional dues to the bank from me through mail/post after 18/09/08. As I am not using this card from long period I have received the letter from the bank that Card is made Non operational.



But four days back I received one phone call from you that many dues are pending from me from quite a long period. Sir, when I have not used this card after 18/09/08 how dues will remain pending from me? I am quite surprised & shocked with this phone call hence, I will appeal to all TATAMOTORS employees for not using this card as Bank has failed miserably to gain trustworthiness of their customers.

I therefore kindly request you waive my entire dues to the bank & confirm the same through mail/post.

Waiting foryour reply immediately.



Thanking you,



Yours truly,

S d kale

[protected]

Sanjeev.[protected]@tatamotors.com

Res. madam Reena

we buy a car loan from your respected co. on dated 11 dec. 2006. and our contract no. is [protected]. vide our car indica dlx regn. no. HR 02 Q 2508 in the name of mr. suresh chand jain R/o v.p.o. buria near buria fort jagadhari yamuna nagar.

now i get many mistakes in my account with you.

1. one of my ch. of sep. 2007 cleared from my bank account but in your hand no deposit in our account with you but its in credited with you.

2. In the m/o nov. 2008 you have cleared 2 ch. from my account instead of 1 ch.

3. As per when i come to your Ambala branch its come to my notice that in the month of nov. 2008 1 ch. cleared on 30th nov.2008 your staff give the credit to another party. and 2nd ch. cleared on dated 9th dec. 2008 in my contract. Sir/madam how it possible my ch. deposit in other party a/c and i have to pay interest.

4. Due to this reason our dec. 2008 ch. go bounce as per your record not on our behalf. because we deposit money for dec. ch. on dated 4th dec. 2008.

5. I have deposited my all passbook statement to your co. staff mr. kapil at ambala office and mr. rajesh arora at karnal office.

6. As per my bank passbook statement you get the position of my account that in each and every month no less balance for our ch. that comes on dated 11th of each month.

7. As per our telephonic talk with mr tripathi he said we are busy in sep. closing of accounts.

8. Sir/madam, one more thing is that july, august, & sep. 2008 your staff don't deposit the ch. on current date when we call many times then from your co. some body is comes to my house and they returned our ch. and we issued 1 ch. of rs. 29250 instead of these 3 ch. for this why should i pay interest.

9. Sir/madam, this thing again happen when jan 2009, feb. 2009 april 2009 and may 2009 ch. they don't cleared and in the m/o may we issued again 1 ch. of rs. 39000 for all this 4 cheques.

10. Sir/madam, i am N R I and i have this car for my family use in india. and from 29th march to 8th april 2009 i call to your staff too much time then they search all these 4 ch.

11. Sir/madam, i deposit my bank statement passbook in which you see that in every month my balance is not less.

12. Sir/madam, i request you again please credit my sep. 2007 ch. which you have in your co. sundry a/c and nov. 2008 ch. which entered in other party a/c. and also credit all interest and other charges due to this mistake by your hand at your earliest.

13. Sir/madam, on dated 11 nov. 2009 we paid our last instalment also, then we talk with mr. tripathi at chandigarh and he assure me we get our noc before 15th dec. but now he is not help us also.

14. Sir/madam, you have to tell me that we gave the adv. ch. to your company afterthat, this is the responsibility of the your co. to deposit it on time. and our responsibility is that we have to deposit money in our account. If money is there in our a/c and you don't deposit ch. who will be responsible, who pay interest and other chgs on this.

15. Sir/madam, i want my N.O.C.

16. Sir/madam, i am sorry to say that in a private co. the staff is lazy like this customer is telling you deposit ch. and they ignored, it happens only in govt. co.
I am suffering too much because of your staff mistake again and again.
so please do the helpfull with us and obliged

amit jain
on behalf of
mr. suresh chand jain
buria jagadhari

TATA MOTORS LIMITED — Faulty meter

Respected Sir/Madam,

This is to bring to your notice the usage of faulty meters in Auto rickshaws in Mumbai city. Today I travelled from Ambedkar garden,near chembur station to Chembur Tilak Nagar colony. The kilometers in the meter showed as 2.5 kms and meter charge showed as Rs 24/- This is definitely a malpractice , for which the concerned traffice authorities should definitely take an action.

I travel in this route daily and the meter usually shows Rs 12 -13 . And this particular auto meter was showing 24/-, which is definitely a faulty reading . The meter was definitely tampered and when I told the rickshaw driver that his meter was running too fast and I will not pay him according to this faulty meter, the driver started shouting saying his meter reading is correct.Finally I had to pay him Rs. 15/-
I warned him that I will definitely raise a complaint against such illegal practices.

The Auto rickshaw no: is : MH 03 M 8885

I request the traffic authorities to take the necessary steps against these tampered meter reading autos and their rude drivers.

sir iam d.s.a tatamotors finance ltd .aasthafinance but .
deepak[protected]

TATA MOTORS FINANCE LTD

Dear Sir,
Pl. pay attention to following problems:_

Mr. Tribhuvan Shukla from RS Associate of Tata Motors along with Mr. santosh from TMF, Lucknow has collected self chq no 472910 for Rs. 19200/- dated 19/02/2008 at my office in Indira Gandhi Rashtriya Uran Akademi, Fursarganj Airport, Raebareli on behalf of TMF. This amount had withdrawn from my account on the same day, mean while the contract of TMF with RAS Associate has been stopped and my amount could not rached to TMF, this fact is known to almost every concerned of TMF Lucknow branch. Further I am paying regularily my installment till date. In between I am getting numbers of legal notices from Mumbai for which I have been asked by TMF officials from Lucknow branch to just ignore this, Now today I have recieved a Notices of Arbitration proceeding case NO. LOT 99/ R7354 of 2010. Why I am getting all these ???????? and what are the salutions ????? to whome should I approch for solving my case ???? shall I file case in the consumer forum ?????? Pl. advice me for solving problems. I am not going to pay again Rs. 19220/- for which I have already paid...


Mradul Kumar
[protected]

Copy to :
Mr. Donald, Nation Head, TATA Motor Finance, TATA Motors Ltd. Bezzola Complex, 1st floor, V.N Marg, Chembur, Mumbai – 400 071 for information and necessary action please.

The Manager,
TATA Motor Finance Ltd.
5/1A, Hungerford Street,
Kolkata – 700017

Ref : Vehicle Registration No. WB-25B/ 8989 having Chassis
No. 457251DR2718826 Model No. LP 1112.


Sir,
I Sri Rajib Bswas S/o Debabrata Biswas of 127 Kali Bari 1st Lane, New Barrackpore, Kolkata-131 had purchased the above vehicle after taking financial help from TATA Motors Finance in the month on July/August, 2008 for the Bus Route from Baburhat to Barrackpore. The above vehicle was plying on the proposed route since Octobar.November, 2008 but the said vehicle failed to run on the route every day. The vehicles also not yet ply on the route continuously 7 days in a week. The computerized data of Bhadari Workshop will focus every thing. The EMI of the vehicle is Rs. 19366/- pm and till yet I paid the said EMI from other sources pm as the vehicle failed to ear the minimum money.

Few months ago within the warrantee period the piston ring of the said vehicle was changed by Bhandari work shop, Sodepur for gass problem of the vehicle but after such work the said vehicle was not in a position to ply on the route for sucking the huge Mobil every day. On reporting Bhandari Work shop down the engine of the said vehicle and after two/three weeks later i.e few days ago they hand over the vehicle for ply on the route. Now the vehicle is not found ok to ply on the route as because the same problem found (sucking mobil & fuel) in the said vehicle. Already directed to my driver to keep the vehicle at Bhandari Work shop to day (23.04.2010) as it is completely unable to ply on the route. My patience has already been exhausted and this stage without the earn money from the vehicle I am unable to pay the EMI to TATA Motors Fianace from May, 2010.
At this stage, I would request you to kindly verify the same from Bhandari Work shop and pass necessary order to change the Engine of the said vehicle as the engine of the vehicle found with mechanical fault within warrantee period. Your sympathetic consideration will save me and my family.

Yours faithfully

Rajib Biswas.
[protected]


Copy to: Tata Motors Commercial Area Manager in Kolkata

Tata motors finance is worst and customer services is pathetic.
Harsh
[protected]
[protected]@yahoo.co.in

Dear sir,



I mrs *mariyam rafik shaikh* having loan on my veh.no. *MHO4DE
3965*. Agreement no [protected].

Due to some reason I am not paid one installment . and for
that I got a call from thane branch office

Mr. rahul told me your overdue is more than 4000rs. But
there is discount if you pay your due in this month

So I paid cash of settlement amount of 3304rs. On receipt no
*64474* on dated 26/09/2009 to Mr. laxman. and closed the overdue
amount.after that I am not Due any installment



But now I got a call from customer care there
is still due amount of more than 2000rs. I given call to rahul but he is not
given any satisfied answer . even manager bugade also not give any attention in this matter.now I don’t know what to do next and feel like
cheet. Please help me out of this.



Please do the needful.



Regards,

Mariyam R.Shaikh
[protected]

The Manager
Tata motor Fainance Ltd
Faridabad (HR)
Sir,
I have financed my vehicle Tata indica bearing regd no HR51 Z 4071 by tata motor finance ltd in the month of july 2007 and from that time i am regularly paying my installments due to some financial problem i was unable to pay the 5 installments for which i have also given a written letter as well as oral request that i can make the same as early as possible and after that regularly paying the installments but after that you snatched my car illegally and forcely want to auction the same as i have also written a letter dated 30/10/2010 that i am ready to pay the amount of the dishonouired cheques, i have also given many request (written and oral) to provide the copy of agreement commenced between T.M.F.L & me but they are not giving any heed to any of my requests as such i call upon you to kindly return my vehicle or return my money alongwith the future E.M.I cheques.

Yes, I am also searching for someone to lodge a complaint against Tata Motor Finance Ltd., We have paid the whole amount and we have evidence towards such payment, but for the past two years they are asking for money amounting to fifty thousand rupees from me! We sent a registered letter with acknowldgement due to the Tata Legal at Mumbai, but they won't reply what happened to the money we paid. Instead they keep calling me in my mobile and say fifty thousand rupees is pending (they won't call my husband and won't reveal identity but I have the numbers) . I think there should be a co-ordinated movement against such private firms who keep cheating their customers! Don't know if Mr. Tata is listening even! Why should he care for the ordinary people?

Tata Finance — instalment by ecs

after cheque and ecs form there is no installment going from bank from chatrpati bank indica petrol xeta mh-14 bx 1737 taken loan on 2009

Please send all your complaints against Tata motor finance to Kumar.[protected]@tmf.co.in or [protected]@tmf.co.in.

TMFL is looting every customer and Mr. Ratan Tata should look into this and they charge unnecessary charges like Retainer Charges, Collection Agency Charges, Insurance Charges which they charge while financing and still charge every year when we do the insurance with our choice of Insurer. TMFL should know that a RTO does not pass the vehicle without an insurance copy. The company claims that if the party does not Insure the Vehicle and pay the finance installment they are making customers fools

Please send your Complaints or Query to [protected]@tmf.co.in

Dear Sir,

I "RAVI JAIN" took an auto loan through agreement no- [protected]. It has been recovered and even we have got NOCl on 30.10.2009 against the loan. They have shown balance of Rs. 1630/- in my CIBIL Report. Make nill the balance amount from the CIBIL Report immediately.


Thank,

Ravi Jain
[protected]
Email ID- [protected]@gmail.com

Dated 02.06.2012




M/S Tata Motor Finance Ltd


Dear Sir

Matter of fact that you have sanctioned me the loan of Rs 970000/each under the following five Contract Nos.

Contract No.
[protected]
[protected]
[protected]
[protected]
[protected]


I have deposited Rs 500000/each in your above contract nos on dated 18.05.2011.Inspite of Adjusted the same
in my principal amount you have adjusted the same as EMI .Principal as well as Interest.But I shocked when I
have not utilized your fund, no question arises to charged me interest.

I have made several request from your executive for settlement the account, but the same request have been ignored.

You are requested to make the necessary correction in your account and square up the same and issue me the
NOC without any dispute.

Thanks & Regards


( Pardeep Kumar )
[protected]
[protected]@yahoo.co.in

[protected] Forwarded message[protected]
From: nishant kumar <[protected]@gmail.com>
Date: Sat, Aug 4, 2012 at 12:44 PM
Subject: Re: NOC
To: rajesh.[protected]@tmf.co.in
Cc: "karuna.[protected]@tmf.co.in" <karuna.[protected]@tmf.co.in>





I am Nishant Kumar s/o Naresh Kumar Citiy sardulgarh distt Mansa Punjab (bathinda) gaadi no Pb 51 4700 indica vista this finance ur Tata Moter finance ltd.it is satelment case an I give deposit full payment last month.an please i request u this NOC will don't give any person.please give me a only me handover NOC
Nishant Kumar loan account no.[protected]


Regards
Nishant Kumar
[protected]
[protected]
[protected]


THE ABOVE E MAIL I HAVE ALREADY SENT TO PERSONS BUT HAVE NOT GOT ANY REPLY


I am Nishant garg s/o Naresh garg. My financed vehicle number is PB 51 4700 Account Number is [protected]. Settlement was done with your company for the amount 1, 60, 000/-RUPEES in the Month of March 2012. I have given the Advance Payment for Settlement i.e 32000/-RUPEES (21/03/2012). I had to pay the full payment till 30th April 2012. But I wasn't able to pay on this date.Then I Paid 27500/-Rupees on 28/04/2012 from The Total Amount. And Remaining Amount (1, 00, 500/-rupees) was to be paid till 30th April 2012.

I called the Concerned Person ( Mr.Rajesh gupta ) on 28th April 2012 to tell that I am not able to pay till 30th April 2012. He told me that some more amount as a Penalty you have to pay for Late Payment. Then on 3rd may 2012 Mr.Sunil Mourya and one more person from Bathinda Branch came and he forced me to surrender the Car and get the surrender paper signed from me. And I wrote the Application for Surrendering the Car to TATA MOTOR FINANCE LIMITED Only.He said, you can Take your car back, when you will pay the Remaining Amount. And even now the Original RC Of The Car is with me only.

Then I Visited the Office Of TATA MOTOR FINANCE LTD SECTOR -9 Chandigarh and Nobody Responded me for My Problem.Then i Visited Bathinda Branch and they said Mr.Sunil Mourya Has not Surrendered any Car.They said talk to Mr.Sunil Mourya only.he was not giving any response On Phone. We found out that the Car is with him only. He is using this Car as his Personal Car. When i Talked to him, he said he will give the car back after giving full payment to TATA MOTOR FINANCE LTD.

I asked him for the New Approval for Final Settlement. Then company generated the Approval for Final Settlement (1, 20, 000/- Rs) . Then I paid the some Amount of Money and then after I Paid the Whole Amount (By cash from Mr.Sunil Mourya: 49, 000/- Rs on 20/07/2012, 49, 000/- Rs. on 30/07/2012 and balance amount 22, 000/- Rs on 31/07/2012).

Now from My Side, No Payment is left to Pay to TATA MOTOR FINANCE LIMITED.

After paying the Full Payment, my Father went to him and asked for the car but he was keep on saying wait wait and wait. And also next day, he did the same. After that he stopped picking my and my Father calls. I called at Bathinda Branch office, they said he is not here. He ignored us like anything.

So many times i asked from Chandigarh branch sector 9., but they said, there is no car surrendered of this number. I Mailed to Mr Rajesh Gupta and Karuna Tripathi . But have not got any response.

I have not received NOC from your office. Please take a quick action against this. I will be very thankful to you for this.

Still the car is on my name. If something wrong happened, then who will be responsible. ?????

If anything wrong happened, then Mr.Sunil Mourya and the company TATA MOTOR FINANCE LTD will be responsible for any inconvenience happens.

Please help me for finding the car and take quick reaction for this. Otherwise i will take this case to the court.My patience is over now


Thanks

Regards
Nishant Kumar
[protected]
[protected]
[protected]

Dear Sir,


I Gouse Mohiddin i buy tata ac from tirupathi branch i used this vehicle for 3months and sold this vehicle to some other person with agreement paper on last year but the person not paying loan is there any problem to me tell me sir...

Thank

GOUSE MOHIDDIN
[protected]
[protected]@yahoo.com

Dear TMF Team,

I have closed my Car loan with TMF on dated[protected]. i`ve submitted all dues at your Jhansi offive and i`ve received NOC from TMF-Kanpur. But still you are deducting my EMI (13566/-), WHY?

Please look into the matter and do the need full. i have choosed tata for its good name and services...but now i am feeling shame...My Car number is UP93AC2500.


Regards,
Ashutosh Awasthi
[protected]
ashutosh.[protected]@heidelbergcement.in

This letter is meant for Mr Cyrus Mistry, if he has the time to read.

(Pl go through the trailing mail and my replies thereto)

Dear Sir,

I am not requesting you to issue me a letter which you might suspect I would use against you.

I am just requesting you to resolve with the issue with the CIBIL so that it does not hinder my housing loan process. I am interested in nothing beyond that.

As regarding your statement that you are unable to identify the person who signed the letter regarding dishonouring the said cheques to be your internal issue, well that is your outlook and not mine. I am a client and if your staff gives me letter to that effect, it is not my prerogative to doubt the integrity of your staff.

The fact is that it is your HO that has taken cognisance of the said letter issued by your Branch admitting the fact that fault was at your end &amp; issued the NOC to me waiving charges. I do not then see the harm in informing the CIBIL of the waiver and that the dishonour of the cheques was not due to any financial indiscipline at my end. Why is it taking them so much defies rationale?

As brought out earlier, pl for God sake appreciate the harm Tata Motors is doing to a client who had bought a Safari and a Tata Indica. I now do not feel like looking at Tata fleet, because of harassment caused to me. Is this you treat your customers? That is what Tata is known for, as far as I know about Tata.

In view of this, I still request you to prevail upon whoever needs to take a decision to reply to CIBIL to remove the adverse observation at your earliest and I humbly say that I am not interested in taking you to court, however if you do not resolve it by end of this week, you will force me to do so. That will be an avoidable action on my part as I would have no other choice in the matter as you need to appreciate my patience that I have waited from Nov 2013 to mid 2014 for my NOC and now I await for removal of this observation at CIBIL since last two months! Pl visualise what you would have done under similar circumstances and challenge your own conscience!


Regards,

Lt Col Amarjit Singh
[protected]


Sent from my iPad

On 07-Oct-2014, at 10:13 am, &lt;rakesh.[protected]@tmf.co.in&gt; &lt;rakesh.[protected]@tmf.co.in&gt; wrote:

Sir,

We are not able to identify the official who has signed the letter because letter do not carry the name and designation. I have again taken up the matter with HO team and trying my best to get this issue resolved at the earliest. Whatever our HO will reply the same will be communicated to you.

Regret inconvenience caused to you.


Thanks &amp; Regards
Rakesh Jain
Branch Operations Manager
Tata Motors Finance Limited
SCO-139-140, 2ND Floor, Above Axis Bank
Sector -9 C, Madhya Marg
Chandigarh -160009
M-[protected], Phone No - [protected]

From: Amarjit singh [mailto:[protected]@yahoo.com]
Sent: Monday, October 06, 2014 10:55 PM
To: &lt;rakesh.[protected]@tmf.co.in&gt;
Cc: &lt;Sumit.[protected]@tmf.co.in&gt;; malik shaikh
Subject: Re: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Dear Sir,

Thank you for your reply.

I am sorry that I have closed the account and unable to produce the statement.

Even otherwise, what useful purpose it would have served since it is on record that the cheques had then bounced due to an internal issue at your branch level.

If it it were not, please deny issuing this letter by your branch for me to take matters further.

That if I do not get a favourable response from you, I will be constrained to take a legal action is no threat, but a gentleman's promise to have it corrected and lay the onus of loan not getting sanctioned at your door step at your risk and expense.

You still have a week for this.

Awaiting reply.

With regards,

Lt Col Amarjit Singh


Sent from my iPad

On 06-Oct-2014, at 3:07 pm, &lt;rakesh.[protected]@tmf.co.in&gt; &lt;rakesh.[protected]@tmf.co.in&gt; wrote:

Sir,

Our Head Office already replied to your query which I have forwarded to you. Data correction in CIBIL is taken care by Our Head Office &amp; they require your Bank statement of that particular period when cheque was showing bounced in our system..

Requesting your to provide the Bank statement so that we can proceed further and arrange to make necessary correction.

Once again attaching our Head Office reply for your reference.

CC – Dear Malik Shaikh – As per your mail, HO has send the mail to CIBIL for data correction. Please confirm status as on date to customer so that this long pending issue can be resolved.

Thanks &amp; Regards
Rakesh Jain
Branch Operations Manager
Tata Motors Finance Limited
SCO-139-140, 2ND Floor, Above Axis Bank
Sector -9 C, Madhya Marg
Chandigarh -160009
M-[protected], Phone No - [protected]

From: Amarjit singh [mailto:[protected]@yahoo.com]
Sent: Monday, October 06, 2014 2:52 PM
To: &lt;rakesh.[protected]@tmf.co.in&gt;
Cc: &lt;Sumit.[protected]@tmf.co.in&gt;
Subject: Re: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Dear Sir,

Following is the reply received from CIBIL regarding setting aside the negative observation based upon which my house loan is held up.

Pl reply to the CIBIL under information to me to enable them to remove the same at an early date.

As regarding the details of the balance at that time, I do not have the same as the account had been closed long back. In any case, you have your dealing branch letter mentioning specific cheque Nos stating that the same bounced due to your internal issues and not due to any fault at my level.

Pl treat the matter urgent and if I do receive the response within seven days, I will be constrained to take legal action which you may kindly take note of that it would be at your cost &amp; expense.

You have failed to realise the harassment caused to me by hindering my home loan processing.

Pl note that I am just requesting you take action for removal of this observation by the CIBIL and nothing else, which is reasonable in view of the factual position and fault at your end. Also note that if a person pays Rs 6520 PM every month as instalment, he will not be so negligent to have his account in default for a meagre sum such as this. This Factum of the matter is lost on you despite my repeated requests.

Regards,


The CIBIL mail follows:-


Sent from my iPad

Begin forwarded message:


From: &lt;[protected]@cibil.com&gt;
Date: 6 October 2014 12:28:43 pm IST
To: &lt;[protected]@yahoo.com&gt;
Subject: Service Request Number 3331590


Dear Sir,


Thank you for writing to Credit Information Bureau (India) Limited (CIBIL). This email is in response to your communication disputing certain information in your CIBIL Report.


CIBIL's core business is to collect and maintain the credit history of consumers. CIBIL obtains this information from Credit Institutions. This information is collated into credit reports and provided to CIBIL's Credit Institutions and consumers at their request. CIBIL cannot modify any information without confirmation from the relevant Credit Institution.


To confirm the accuracy of the information provided in your report, we had written to TATA MOTORS XXXX9102. As advised by ( TATA MOTORS ), we request you to kindly contact them for clarification on the disputed details.

Kindly quote the above-mentioned Service Request Number for your future communication with us.


We assure you of our best services always.


Regards,
Consumer Relations Team
=================================
Credit Information Bureau (India) Ltd
Hoechst House, 6th Floor,
193, Backbay Reclamation,
Nariman Point, Mumbai 400 021.
Ph :[protected], Fax :[protected]
Email : [protected]@cibil.com
Website : www.cibil.com
CIN : U72300MH2000PLC128359
=================================


This document is classified as : Private

Disclaimer : "The information contained in this electronic message (including any attachments) is intended for exclusive use of the addressee(s) and may contain some proprietary and/or confidential or privileged information. If by oversight you are not the intended recipient, we request you not to disclose, disseminate, distribute or copy this e-mail to anyone else. Also, please notify the sender immediately and destroy all copies of this message and any attachment(s). Thank you."
Sent from my iPad

On 22-Sep-2014, at 5:03 pm, &lt;rakesh.[protected]@tmf.co.in&gt; &lt;rakesh.[protected]@tmf.co.in&gt; wrote:

Dear Sir,

We have taken up your case with our Head Office. Our Head Office reply attached for your Reference.

Thanks &amp; Regards
Rakesh Jain
Branch Operations Manager
Tata Motors Finance Limited
SCO-139-140, 2ND Floor, Above Axis Bank
Sector -9 C, Madhya Marg
Chandigarh -160009
M-[protected], Phone No - [protected]

From: Amarjit singh [mailto:[protected]@yahoo.com]
Sent: Monday, September 22, 2014 4:52 PM
To: &lt;rakesh.[protected]@tmf.co.in&gt;
Cc: &lt;Sumit.[protected]@tmf.co.in&gt;
Subject: Re: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Dear Sir,

This has reference to your trailing mail, our conference call and your promise to do the needful with regard to reflection of adverse credit on my CIBIL status due to fault at the end of Tata Motors.

It has been eighteen days. It exhibits the patience on my part.

I am sad indeed to point out that I am still waiting the requested letter/intimation to the CIBIL for information of the CIBIL as my loan is held up due to the same. I have taken up the matter with CIBIL as well, am sure you or your HQ would have heard about the same from them for resolving the conflict at an early date.

In the meanwhile, pl be kind enough to give me contact details of your final boss who is supposed to do the same to enable me to write to him at an early date as sanction of my loan is held up due to this silly mistake on your part.

I assure you that given your track record, I will not repeat the mistake of purchasing a vehicle from Tata Motors stable. My next vehicle has been Innova and bankers are SBI.

Thank you so very much for honouring the trust reposed.

Kind regards,

Lt Col Amarjit Singh
[protected]


Sent from my iPad

On 04-Sep-2014, at 12:25 pm, &lt;rakesh.[protected]@tmf.co.in&gt; wrote:

Sir,

As discussed, Please find attach your Loan statement.

Thanks &amp; Regards
Rakesh Jain
Branch Operations Manager
Tata Motors Finance Limited
SCO-139-140, 2ND Floor, Above Axis Bank
Sector -9 C, Madhya Marg
Chandigarh -160009
M-[protected], Phone No - [protected]

From: Sumit Nagpal [mailto:sumit.[protected]@tmf.co.in]
Sent: Thursday, September 04, 2014 10:29 AM
To: &lt;rakesh.[protected]@tmf.co.in&gt;; parminder.[protected]@tmf.co.in
Subject: Fwd: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Rakesh,
We discussed please check and get the required info on top
Priority as we have to get back to this client today itself.

Regards
Sumit Nagpal


Begin forwarded message:

From: Amarjit singh &lt;[protected]@yahoo.com&gt;
Date: September 3, 2014 at 11:26:40 PM GMT+5:30
To: "&lt;Sumit.[protected]@tmf.co.in&gt;" &lt;Sumit.[protected]@tmf.co.in&gt;
Subject: Re: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Thanks Mr Nagpal,

Your kind reply is appreciated at this hour. Thanks.

The matter is very serious.

TMF has charged me interest and enhanced tenure by five months, this being Tata, I could not even imagine that Tata would do it to a guy like me, making me look like gullible fool.

I have been waiting for your mail till late evening. Since you did not respond, I got CIBIL report late at night and saw a devastating scene, where I have indeed been made to look like a person who lacked financial discipline, which I am afraid, I am not.

I am not waiting till EOD tomorrow for you kind response. Let me assure you, my response will be calibrated.

Pl resolve it before if backfires on a TMF.

Kind regards,

Lt Col Amarjit Singh
[protected]

Sent from my iPad

On 03-Sep-2014, at 11:06 pm, Sumit Nagpal &lt;Sumit.[protected]@tmf.co.in&gt; wrote:

Sir,
Regret inconvenience but kindly give us time till tomorrow 1st half to process your request.


Regards,

Sumit Nagpal
Branch Manager- Chandigarh
Tata Motors Finance Limited
SC0 139-140, 2nd Floor, Sector 9-C, Chandigarh.
Direct Line[protected] I I Mob 91 [protected]
Email: sumit.[protected]@tmf.co.in I www.tatamotorfinance.com
P Please consider the environment before printing this e-mail.

From: Sumit Nagpal [mailto:Sumit.[protected]@tmf.co.in]
Sent: 03 September 2014 14:26
To: 'Amarjit singh'
Subject: RE: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Sir, give me sometime would get back to you ASAP.


Regards,

Sumit Nagpal
Branch Manager- Chandigarh
Tata Motors Finance Limited
SC0 139-140, 2nd Floor, Sector 9-C, Chandigarh.
Direct Line[protected] I I Mob 91 [protected]
Email: sumit.[protected]@tmf.co.in I www.tatamotorfinance.com
P Please consider the environment before printing this e-mail.

From: Amarjit singh [mailto:[protected]@yahoo.com]
Sent: 03 September 2014 13:57
To: &lt;Sumit.[protected]@tmf.co.in&gt;
Subject: Re: Non issue of NOC Tata Indica Regd No CH 04 F 0889

Now attached,

Regards,

Lt Col Amarjit Singh
&lt;image001.jpg&gt;


&lt;image002.jpg&gt;
Sent from my iPad

On 03-Sep-2014, at 1:24 pm, Sumit Nagpal &lt;Sumit.[protected]@tmf.co.in&gt; wrote:

Sir, attachment missing.


Regards,

Sumit Nagpal
Branch Manager- Chandigarh
Tata Motors Finance Limited
SC0 139-140, 2nd Floor, Sector 9-C, Chandigarh.
Direct Line[protected] I I Mob 91 [protected]
Email: sumit.[protected]@tmf.co.in I www.tatamotorfinance.com
P Please consider the environment before printing this e-mail.

From: Amarjit singh [mailto:[protected]@yahoo.com]
Sent: 03 September 2014 13:20
To: sumit.[protected]@tmf.co.in
Subject: Fwd: Non issue of NOC Tata Indica Regd No CH 04 F 0889


Sent from my iPad

Dear Mr Nagpal,

The copy NOC is attached.


I have repaid the loan in a satisfactory manner. However CIBIL records show a default for over four years. Due to which my home loan is held up on this trivial issue for a fault that was not due to any financial indiscipline on my part and was rather due to an internal issue at TMF. A copy of a letter issued by your office in this regard is attached.

In view of this, may I, request you to issue a small note addressed to me that the outstanding amount was not due to a financial indiscipline on my part, but rather due to an internal issue at TMF. This will enable me to present the same &amp; clear with the SBI for processing of loan.
I will be grateful if I can collect the letter at 3 PM, today.


I have attached the correspondence with TMF in this regard in the trailing mail to give you a perspective on this issue.

Thanking you,


Regards,


Lt Col Amarjit Singh


[protected]


&lt;image001.jpg&gt;

&lt;image002.jpg&gt;

Sent from my iPad

On 20-Aug-2014, at 10:03 am, Amarjit singh &lt;[protected]@yahoo.com&gt; wrote:

Dear Sir,

Thanks for your kind response.

The cheque had not bounced due to insufficient funds or any issue at my end.

It rather bounced as the cheques were presented to the wrong bank.

A communication received from your TMF Chandigarh branch admitting the same is attached as a ready reference.

In view of the fact the cheques did not bounce due to a fault at my end, the charges be reversed and an NOC be issued without further delay and harassment to me?

Pl acknowledge action taken by revert mail.

Col Amarjit Singh
[protected]&lt;image.jpeg&gt;


Sent from my iPad

On 19-Aug-2014, at 4:16 pm, "Customer Care" &lt;[protected]@tmf.co.in&gt; wrote:


Dear Customer,


We thank you for writing to us.

We are in receipt of your mail, regarding NOC.

Kindly note the reference no. 1050833 for your future references and follow up.

We have observed that instances of cheque bounce and delay/non payment resulting in respective charges in customer's loan account as per the terms and condition.
The charges as on date : Rs. 1, 108.25 towards O
Hence we suggest you to visit our nearest branch to pay the ODC charges and to apply for NOC.


It can also pay through Online as per given details below.

Bank Name
HDFC Bank Ltd.
Account no
[protected]
Account Name
TATA Motors Finance Ltd.
Branch
HDFC Bank Ltd., Maneckji Wadia Building, Fort, Mumbai - 23
IFSC CODE
HDFC0000060
NEFT CODE
HDFC000240

NOTE : Once payment done through this facility, please provide us NEFT/UTR no. with your Loan account no.

Further assistance we suggest to speak with our Branch Manager Mr. Sumit Nagpal
on # [protected] directly. He would be happy to assist you.

Kindly confirm the payment receipt after which NOC will be issued from our end.

Existing customers can also access information on loan account on www.tmf.co.in.

We value your association and thank you for your trust in Tata Motors Finance ltd.

Customer Care Executive


-----Original Message-----
From: "Amarjit singh"
Sent: 19/08/2014 10:45 AM
To: "[protected]@tmf.co.in"
CC:
Subject: Non issue of NOC Tata Indica Regd No CH 04 F 0889


Dear Sir,

I had taken auto loan for above vehicle.

The loan has been paid satisfactorily early this year.

I have rang up your office in Sector 9 Chandigarh for issue of NOC umpteen number of times. The stock reply is that the same is awaited.

It has now been more than four months, which is beyond any reasonable time, by any stretch of imagination.

In view of this, could you kindly look into this and revert.

Will be grateful to receive receipt of confirmation and action in hand.

Regards,

Col Amarjit Singh
[protected]

sir iam d.s.a tatamotors finance my d.s.a is aastha finance in jabalpur mp branch but my code is stop why . not clear branch jabalpur. pleass clear sir.
thanks.
deepakmishra

Tata Finance are known to be lax in their processing. But solely because it is beneficial for them. There are cases where they have deposited cheques at odd dates and times and for this they have penalised the end user. Ask them or point them their errors, you will pay for it more. They will profit out of their mistakes so I guess they are encouraged to make such mistakes.

If you have any issues with them, first check with your bank. Check was there any instance of cheque bounce.If there was any bounce, it is a severe offense legally. But still TMF wont care much about that other than the heavy penalty. You can easily verify that by checking with the bank. If there was not any bounce, you have to contact the TMF manager at your place and a copy of the complaint to RBI ombudsman.
http://www.rbi.org.in/commonman/English/Scripts/AgainstBankFAQs.aspx

I am not able to get any information from your finance office, I have loan a/c no.[protected] at Bellary, Karnataka

dear sir
My car no AP22TV 1233, I went to the AutoFin Service centre at Bowenpally, Secundrabad.
on[protected]. He take amount for engeen freshing Rs. 666. But He do not do this Engeen Freshing Please take action and reurn me my amount. Heavy irresponsibility in your mechanics and workers. Please take action Subbarao Manager is alst very irresponsble worker please take action againest him.

insurance

I am not satisfied tata motor after the purchased the car.

TATA — ARROGANT STAFF & NO RESPONSE TO MY COMPLAINTS

I Am Fed Up Of The Staff Services.

Every Time I Visit I Am Never Satisfied.

The Indicator Assembly Of My Car Is Checked By Mechanics Which Is Having Some Defect And They Told Me That It Will Be Replaced Soon.

Its Almost A Month Now And Your People Are Saying That The Part Is Not Available.

I Am Not Responsible For That And I Want Feedback On The Same Immediately.


Kindly, Give Me Immediate Feedback On The Same.

Thank You
Jogender Pal Sareen
[protected]

tata indigo tdi lx — poor servicing

I have a Tata indigo lx car, diesel version.
I gave it for a regular servicing on 22/05/2009 at FORTUNE MOTORS, NAVI MUMBAI. On 30/05/2009, on my way to Dombivali my car had a complete breakdown and it stopped working. I called the helpline number of FORTUNE MOTORS and they said because your car is not under warranty we cannot do anything.
I took my car to KRISHNA MOTORS, DOMBIVALI. I got the car fixed.
Then on 20/06/2009 I noticed that the lower beam of the headlight was not working so I took an appointment with FORTUNE MOTORS, NAVI MUMBAI for 26/06/09.
I took the car to FORTUNE MOTORS, NAVI MUMBAI on 26/06/09.
The problem they said was “ As the alternator was getting overcharged it was causing the bulbs to fuse.”
On 26/06/2009 I got the car fixed from FORTUNE MOTORS, NAVI MUMBAI . According to them the car was working properly and there were no issues with the car. My car was not used for the next two days.
Then I was going to Ahmednagar on 29/06/09 and again my car had a complete breakdown.
I got the car fixed at HUNDEKARI MOTOTRS LTD, Ahmednagar.
According to M/s HUNDEKARI MOTORS, as the battery was getting overcharged it got completely damaged. This was a problem that I had supposedly got fixed from FORTUNE MOTORS, NAVI MUMBAI.
All in all after I got my car serviced from FORTUNE MOTORS on 22/05/09, I had to spend Rs. 13, 262/- on my car because of their complacency and inefficiency.
I brought up the matter with their customer relationship manager Mr. Amitava Sengupta.
But he said it is not our fault, my cars battery was faulty.
Now can you please explain me how, only after I get my car serviced from FORTUNE MOTORS, NAVI MUMBAI does the problems starts appearing.
On most other occasions their service is fine but the trademark of a good company is that they admit to their mistakes and correct it, instead of flatly denying any wrongdoing, & this seems to be totally missing in your case.

The details of my car are enclosed below:


Enclosure:
Registration No: MH 06 AN 3792
Tata INDIGO lx Tdi
Colour-Black

Dear Sirs,
I'm the owner of a commercial vehicle ( bus ) whose registration No. is KL 7 BK - 8163, which is operating in Cochin, Kerala State, as a private bus adhereing to public service. I have purchased the vehicle from M/S Popular Mega Motors, Padhalam, Cochin, Kerala State.
The vehicle was purchased in February 2009. Soon after that I have been facing the below mentioned problems, for which I have been taking my vehicle to M/S Popular Mega Motors:

1. Alternator bracket always breaks,
2. the mileage prescribed by the company is never received and is very low,
3. when I went to the company with the vehicle they used to repair it and assure me saying that henceforth it will not recurr and that the mileage will increase henceforth,
4. but to my dismay the problem is yet to be rectified because I'm still facing the above mentioned problems as of date and have taken the vehicle to the workshop 12 times from the date of purchase to as of date, which is a merely 7 months period. BUT ALL IN VAIN.
5. I'm taking my vehicle for service as per the service schedule, reporting the regularly the above mentioned problems, but probably to deaf ears.

You all should be able to realise the loss that I have been incurring, which cannot be compensated.

Kindly fish me out of these troubled waters.

Thanking you,
yours sincerely,

SIYAD K A
[protected]

Sub:- Complaint angst tat motors dealer-hemant goyal motors pvt ltd patiala./ incompetent staff at regional office chd

Indigo lx tdi reg.no. dl 3cax-4773, purchased from mikrana engg pvt ltd, mathura road delhi. Selling dealer code-01180. date of purchase[protected].
As this vehicle is running in patiala so we get our 1st free service at 10000km on 10-12-08, from hemant goyal motors patiala.at that time either the free service coupons were kept or being misplaced by tata patiala dealer.
When I visited for next free service at 20000km, mr sharda / gulzar singh refused to entertain for free service and demanded rs750 .
Then I complain at your toll free no.on 14-05-09 vide complaint no-1-[protected].this complaint was duely attended and I got my car serviced at patiala. At that time I reminded your dealer that I should not be harrased at next free service at 30000km.
They assured me that I shall not be harrased in future. But when on 8th oct’09 I contacted mr gulzar singh of hemant goyal motors he again refused. I complaint at toll free no-on 08-10-09 vide complaint no 1-[protected], I was being assured by toll free no attendant that iwill get reply with in 48 hours. But to my great surprise I could not get any reply from tata motors.again on 10-10-09 I reminded at toll free no, they told me that my complaint is registered with them, they further can do nothing if customer has not recd any reply, .they give me Ph.no of chd branch .i call at[protected], mr himanshu speak I convey my problem, he told me to contact mr sumit arora at m[protected], he further told me that he will not pick my phone as he is busy in -some meeting with the same dealer. Nothing happened on 11th, 12th. Then on 12th I contacted mr sumit, he told me to remind him on 13th, I did so but he says concerned person is mr saket and he is not approachable, so he can do nothing.. so pl tell me where should I go, had I done any mistake by purchasing your car, there is no benefit in spending amount in advertisement, when your costomer is not satisfied with after sale service, what is the idea of having such highly paid staff when they are not capable to solve customer problem, today is the 6th day after coplaint, you can easily judge your speed of solving customer greivences.

i gave my car tata indigo at 10 am to shrinathji moters for service and was promissed to deliver by 6pm. but we are calling since 2pm but got no response. this is how they work.

I agree with you
Fortune Nerul is waste. Not sure why TATAs still have tie up with them. I myself complained lot to TATA on Fortune cars,

Ideally they should have informed you about your battery in the start only, why they waited for you to visit one more time?

Ritesh L

Dear, Siyad K A

We cant say exact millage of any vehicle, especially for commercial vehicle. For example fuel mileage history of tata motors cummins engine powered bus (KSRTC) the vehicle gives average mileage of 3.8 - a peak mileage of 4.5 kms / ltrs and least of 3.5. Also the alternator mounting bracket is not a regular complaint of the vehicle this may due to the excess vibration because of rough driving.
It is advisable to all the bus operators to give product related training for drivers so that he may get a picture of the vehicle ie how we get better millage, preventive maintenance etc

Regard
Karthik Raj

sir, i m purchasing tata garand apporx 1 yrs before.sundeny my car is accident in patna.i am giving the car to nearest service centre aastha motors in patna.pay for srvice 151000/rs .but your service centre does not satisfied me because he is repair all thing and take bill fr every thing .try to manage my parts.my car no is BR-21 6263

dear sir
i have purchased tata indica in feb 2010 . it has a problem in rear tyre setting out
i complained my dealer techno automobiles najafgarh. they demanded for checking the car. i did not pay and had a quarrel with them. they check the car and unable to redress my problem. they misbehaved with me. so i requsted to you help me in this matter.
thanking you
yours sincerely
sandeep dahiya
mob. [protected]
email: [protected]@ymail.com

Tata Indigo TDI — Poor repair and maintenance services of Tata Motors

I have a Tata Indigo TDI model 2008.CH04H4424The car has done 57000 Kms till now.In this span I am facing a problem when the 4/5gear gets stuck.The gear box of the car has been opned 5 times during this mileage though I have always serviced at Tata dealerships.The dealer does not have any technical help to identify the problem which is being attended to superfically by the dealership.Several complaints have been made to the Tata Motors but their is some audio problem there.They do not listen.How many times more they wil open the gearbox.5 times is alreadyy too much.I am sayng that if they cannot repair they should change the gear box.But no word from the manufacturer

My Car No. UP80 BU 3344, My Car petrol tank become leakge during driving by accedent. then I have sent our car to Siyaram Motors, Agra, after clearance of insurance & after completion of all formelty date to till date I have not got the my car Approximate 15 day. Deler say some fluid come out side & say with in a two day we will give your car but at the delevery time (given by him) again he asking two day, every time he say like that & 15 day over like that.
This complain I have alredy put by phone on castomer care & complain No. 1-[protected].
But till date I dont know when I gat my car. & Kindly also note down due to this resion, I have some loss my buisness.
So please note my complain & take necessary action for the same for get same car immediately.
Ramesh Bhaghel (mobile No. [protected]).

We purchased TATA ACE DICOR NA-BS-3 from Libra Automobile Ltd Hoshiarpur, Chassi No.-MAT 445402 CVK 86897 on 19 Sept 2012. Fuel Gauge Pump is not showing/working Since Aug-13. We contacted with dealer and they called to the showroom 19 Sep 13. The vehicle is under warranty. They told that pump gauge is not working and need to replace but at present pump is not available, so again they refitted the same on.While coming back to our native place the vehicle stop after 15 kms. After inspection of the vehicle we found that some oil is coming from engine where the pump is connected . we thought that may be loose connection so made tight & again resume our journey. But again vehicle stop after 3 Kms. Then we made a call to the agency they told that their mechanic is coming . When he came & told that fuel pump is connected reverse. So he connected in correct way & we came back to our place.By that we can imagine that what kind of service they are providing.Since then we have contacted so many time to dealer by phone and every time they are replying same that part is not available.we are really fed of complaining.

froud call letter

i have recived call leter from tata motors. i deposite the money at a/c no. [protected], asheesh bishnoee. how recover my money, pls tell me at [protected]@gmail.com

dear sir
i have purchased tata safari in 27 nov 2007.i m not satisfied the attitude of tata workshop employess, of roshan motors private ltd at malviya nagar, work shop employee said that tata company dont give spare parts
so i have no parts, go to market & purchased .they did not remove my vehicle problem, in warranty periods they not changed my defective parts of my vehicle . so sir plz take necessary action against this complaint, becoz its impact of image, trust of tata motors .
regards
rahul

Yes, I’m fully agreed with the above commands. i'm also bought a new car Tata indica vista from True Sai Works from karur. I'm really like the new model and gave the order for the same, but the day when i gave advance onwards, they gave lot of trouble to us. Even they didn't register the vehicle, we personally do that and no auxiliary items gave and whenever we asking the same they simply said we not yet receive the items. i can't even imagine the service how they will provide the future and regular services. My request to TATA MOTORS is don't lose your customer on behalf of these kind of stupid dealers.

Expecting good response from TATA Motors.

Thanks in Advance.

Tata Motors / Indica V2 DLG — Following up even till today but they never rectitied the manufacturing defects

Dear All,

I want to warn you of Tata Motors so that you don't go through the same pain that I am going through. This is an experience summary of what was done with me in their company owned showroom in corcorder motors Bangalore.

I purchased Tata Indica v2 DLG in Oct - 2005. After taking the delivery when I was going home I heard some strange noise from rear right hand side wheel. Immediately I went back and they said the back seat is loose and did something and asked me to take it back. I went 3 times in 2 weeks but they never accepted that this is a machnical problem. I met the General Manager of concorde motors who is supposed to be the whole sole of their india vice service centres and he assured me that it will be rectified. They kept the vehicle for 20 days and when I went to take the delivery there were scrathes in front and back bumpers of the vehicle along with the same noise. After fighting with them they accepted their mistake and and again kept the vehicle for 10 days. Finally after suffering for one month in rainy season of Bangalore I got the car with increased noise and scrathes. I went to them again and again in next 6 months and everytime they kept the vehicle for 4-5 days and gave me back with the same noise. All mechanics use to laugh at the pathetic condition of the customer. 6 Customer service managers changed in 1 year and everytime the story was asked to be narrated with no help. Tata motors boast on SAP implementation but they never enter any customer compliant in the system to avoid any proofs in future. Their managers say "Gaadi theek karana hai to 3 ghante wait baithiye, nahin to jaiye kahin se bhi karaiye".

My previous car was Maruti Zen that I used happily. The service centres were better than Tata motors to listen to the customer atleast and do something to resolve the problem.

If you are caught with Tata motors - you will be treated like a Taxi driver and nothing more. If you car is not developing any fault. You are fortunate.

Best of luck
Gaurav Gupta

Tata Motors — No Reply

TATA MOTORS ARE NOT REPLYING TO MY PHONE CALLS, MY RC CARD & INSURANCE IS WITHTHEM AND ITS ALMOST 1YEAR I DONT HAVE MY PAPERS WITH ME.

tata safari dicor 2.9 — no reply

i m jst asking about full payment to release my safari..bt there is no answer.i have bought safari on installment fro TML.nw wana pay full payment.plz plz tell me how much amount i have to pay.thanx

well...i m jst asking about the full payment of my tata safari dicor 2.9.i had bought my safari n loan from tml..there r almost 20 days passed that i m asking amount for full payment.i have make many calls bt there is no proper ans.wt is this.my hubby in usa.so its vry tough for me to visit again nd agian.my safari is owned by sr .balwant singh from rayya.plz plz give me correct iformation that hw much amount i have to pay for relese safari.thanx

tata motors/tata indigo cs ls dicor — non delivery of vehicle after 46 days of receiving purchase order

Sir, I am an Indian Air Force Officer and i booked a
car from tata motors through canteen stores department(csd) in sep 08 for
which i got the purchase order on 15 sep 08.
Since then i have been regularly contacting my dealer for tata in
coimbatore M/s Tafe Access Ltd regarding my car delivery but to my
disappointment they are not giving me any relevant information about my
car.Such is the state that they are not even picking my calls and even
tata customer care dept is indifferent to my grieviences. Whe I went
personally to the dealer I was given no attention at all and the manner in
which the sales executives were talking to me was anything but civilised
and not at all customer friendly. It is now 46 days since I got my
purchase order after full payment of money and still there seems to be no
respite to the harrassment caused by the tata employees to me and my
family. It is requested that this matter may be raised at appropriate
level and justice be done to me.
Consequences : 1. I have taken a loan of four lakhs to buy this car @10%
for which the recovery has already started since last month and i am still
not in possession of my car.

2. The mental harrassment caused by tata motors to me is irrepairable and
their customer care culture should be exposed to the public and all those
who are giving it a thought to be tata customers.

Manipal automobiles, Chennai — Poor Poor Customer Service

I am very sorry to complain about well reputed company(Tata Motors) who has choosen a worthless dealer (Manipal Auto.) for marketing their products in chennai.. where 100% very poor customer service.. is given to the Tata Cust.. I wonder whether its

" CUSTOMER SERVICE " or " CUSTOMER SHOULD SERVE US "

I order for a Indica Cab on the last week of aug' 08.. still now there is no clear answer for why the car has not been deleverd.. on the day of initial payment they executives told me that the car will be deleverd with in 7 days.. of time.. and when i went to their show room on the 7th day.. they told me that it will take.. another 3 days time to delever the car as there is a delay from the banking side.. and they told there will be verification will be done by the bank. within this 3 days of time.. and once we get the approval we will delever the car on the very next day.. So i came back.. and called them on the 3rd day the executive did pick up the call and didnt even have the curtesy to call me back... i would have call him for around 15 - 20 time.. but no answer or call back from their end. As i am working in a concern i busy for that whole week and i went on my week of.. he told me that the car car is ready and asked me to come and collect iton sunday.. i told him that there was no verification from the bank end.. then how its possible... to deliver the car.. the executive told me that through the internal communication i will get it done.. like this they kept me walking to their office for 2 months...

In this time period they told me different unbeliveable stories.. i kept hearing that was the only mistake i made.. because.. i want to start a business of my own thats why, i kept on noding my head.. Till the first two months.. they kept on saying different reasons and on the third month they told me that all thebanks have stopped their funds. So i asked them to cancel the car.. and asked them to give my money back.. on the last week october, but still now they havent given my money back.. and there is no reply when ever i call them.. as i am working i cant keep on going behind them for the money.

" Now neither Tata Motors or Manipal Auto. can give me back the time or money wasted "

I am very much SUPRISED how Tata Motors is not aware of this. I would kindly request Tata Motors to if have a regular check on their dealers.. So that the name and business of tata Motors does'nt go down and also i would request to give training for your dealers to how to provide " Customer Service and also asked them to speak the truth always what ever might be the reason.

Tata Motors — REGARDING SALES AND SERVICE ISSUES.

Dated:[protected].

Kind attn:

Mr.ratan tata-chairman of the group.
Mr.ravi pisharody, vpmarketing and sales.
Mr.krishnanan, vp(commercial), tata motors passenger division.

Respected sir,
We are the customer of TATA FAMILY. I have purchased more than six vehicles from Tata motors; recently we purchased two cars Tata- safari VX-4x4. And Tata-safari LX models,
I faced more problems in Service related issues. In dealerships and vehicles also.
Please short out the below issues immediately.

1) VECH REG.NO. : TN22BB4622
MODEL. : TATA SAFARI-LX.
CHASSIS NO. :403092HSZN12134.
ENGINE NO. :DICOR06HSZ884303.
DATE OF PUR. :[protected].
DEALER OF PUR. :MPL-CHENNAI.

PROBLEMS: THE ABOVE SAID VEHICLE STILL NOW, THEY NOT ISSUED THE WARRTANTY BOOK (FREE SERVICE BOOK.) EVEN THOUGH I ASKED REPEATEDLY .I AM NOT SATISFIED THEIR SERVICE-(MPL MOTORS-CHENNAI.) SO THAT I LEAVE IT IN VST MOTORS-CHENNAI, FOR SERVICE.
AND WHEN EVER I LEAVE THE VEHICLE FOR SERVICE THOSE NOT ACCEPTING THE FREE SERVICE AND WARRANTY OF MY VECHICLE.I ALSO PAY FOR THE SERVICE.

Recently- I LEAVE IT FOR SERVICE MORE THAN 15 DAYS AT VST MOTORS AT CHENNAI
FOR THE PROBLEM OF.
 VECHICLE NOT REACHING THE SPEED OF 40KMPH AND ABOVE. IF IT’S REACHING THAT LIMIT THE VECHICLE SUDDENLY OFF IN THE ROAD.

YESTERDAY[protected]. I PAY SERVICE CHARGE
OF RS. 20, 000. FOR REPAIRING MY VECHICLE AT VST MOTORS I ASKING FOR WARRANTY OF THAT FAILURE PARTS THEY ASKING WARRANTY BOOK.
BUT I TOLD THEM THE ABOVE ISSUES THEY NOT ACCEPTING.
I PAID THE ABOVE BILL.






I AM TOTALLY DISAPPOINTED AND CHEATED. I FEEL WHY I PURCHASED THE SAFARI VECHICLES.

I WANT IMMEDIATE CASH BACK FROM VSTMOTORS.

I LEAVE THE VEHICLE MORE THAN 15 DAYS WHO WILL PAY THE HIRE INTREST.

IF YOU NOT TAKING SERIOUSLY I WILL MOVE LEGAL ACTION TO THE COMPANY.

2) VECH REG.NO. :TN22BB1117
MODEL. : TATA SAFARI-VX
CHASSIS NO. : 403063FSZN10798.
ENGINE NO. : DICOR06FSZ871180.
DATE OF PUR. : 05-01-08.
DEALER OF PUR. : MPL-CHENNAI.


PROBLEMS: THE ABOVE SAID VEHICLE STILL NOW, THEY NOT ISSUED THE WARRTANTY BOOK (FREE SERVICE BOOK.)

AND ACCEPTING THE WARRANTY RELATED ISSUES AND ONE YEAR FREE SERVICE FROM 1-1-2009.


I HOPE YOU WILL RESPOND IMMEDIATELY AND CONTACT IMMEDIATELY TO ME……………………

EVEN THOUGH I TRUST ABOUT TATA. I WANT THE FAVOURABLE RESULT.



YOURS TRULY,

MY NAME: V.R.SUBRAMANIAN.
PHONE:[protected].

Tata Motors — for car problems

tata safari model no. 2.2 DICOR VX, DL 3C AX -3400 all four door souded when open and close the door and gape each doors

car paint faded badly,

behind the car put down .

stearing play badly

break problem

sespencer problem .

problem of back door

Regards

Harbir Singh Maan
[protected]
[protected]

yes, i do have the same thought.

i had bought a new tata car now 3 months old, still know there is no answer for my RC book which should be in one month,

very very poor admninstration.

Tata Motors, Indicca Xeta 1.2 GLG — warranty terms not clear.

sir,
I own a 2008 model Indica GLG xeta with only 2300 km on the odo. when i gave my car at the aastha motors, patna for the routine 12 months service, i was informed that the accelerator cable was worn out and needs to be replaced as it wont last too long.I was surprised to know that such a part could have worn out at just 2300 km o[censored]sage. It took me furthur by surprise when the service people told me that this partricular part was not covered under the warranty.Strange that a company that claims to be one of the biggest automakers of india cannot make accelerator cables that can last 2000 km o[censored]sage not can clearify the terms and conditions of the warranty that it claims to give.

thanks for the advice,

i am serving army officer and i was seriously thinking to go for TATA cars.

CSD facility to buy Cars may not be profitting TATA dealers. They should realise interms of service and spares.

thanx a lot sir for sharing this on the net.iam a serving officer myself in the iaf and wanted to go for a tata car.thanx once again sir

Tata Motors — Engine Raising automatically, Belt Sound,

We have bought Indigo Dicor LXI(2007 Model).The engine is giving irritating sound and also belt sound.The local dealer (VST Motors, Trichy) & service center (Sri Lakshmi Motors, Trichy) is not giving proper response, and not having good trained engineers. They tell that the car is a failure model. They complaint about the Indian roads&Indian Fuel.Please help me in this regard.

Its true that the vehicle through CSD may not be very profitable to the dealer vis a vis Non CSD vehicle.
Its also true that the cost benifit for the CSD vehicle involves a bit of essenstial formalities.

This invites egotist comparison and segregation of valuable customers at the dealer level.
Further, because of competition the dealers have to get ruthless & at times tell a lie also.

It has been observed and experienced by self that the WORST SUFFERER of such degradation of values and ego problems is the CSD customer.
Having tendency of not tolerating indiscipline & cheating this exagarrated torture is too much.

I think CSD must seriously consider the customer feedback system of such Brands. UNLESS THE REPUTE OF SUCH BRAND & the ISO 9000, QMS, TQM etc. are not involved THE VENDORS MAY KEEP ON SPOILING THE BRAND IMAGE IN THE MINDS OF DEFENCE PERSONNEL.

Tata Motors — Indiffrence to the complaints of cutomers

dear sir
i hv purchased a Tata Indica V2 Dlg turbo from the dealer in Asansol M/s P J Janee & Co. on 23.01.07. from the 1st day itself the car started giving me trouble. first of all they delivered a car with some defects which were rectified after a lot of visits to the dealer. the car emits a STRANGE sound KRRRRRRRRRRRRR at certain speeds. n the mileage of the car is awfully low inspite of the fact that i do not use the plain diesel in my car. i always use xtramile diesel. i would like to inform u that i have contacted Tata Motor Service People many a times and have been assured by them that every thing will be corrected in 72 hours n that somebody would call me within the specified period and do the needful but sorry to say that the 72 hours have not passed in 2.1/2 years
The Registration No. of my Car is WB38T-3051

Tata Motors (Car Indica Turbo DLG) — save my life

DEAR SIR/ MADME
I HAVE PURCHESE THE CAR(TATA INDICA ) FROM JOSHI AUTO ZONE PVT.LTD CHANDIGARH IN 29 NOV.2006

AFTER DELIVERY I AM COMPLAINING ABOUT THE ISSUE BUT STILL I HAVE NOT GOT THE ISSUE SOLVED I HAVE WRITTEN MAILS SO MANY TIMES BUT WITHOUT ANY RESPONSE FROM YOUR SIDE.

TODAY THE DEALER HAD ASKED ME TO COME AND GET THE ISSUE SOLVED BY REPAIRING THE POWER STEARING.

BUT TODAY WHEN I REACHED JOSHI AUTO ZONE THEY JUST REFUSED TO TO DO ANY THING ABOUT IT AND ALSO THEY ASKED TO GIVE MONEY TO GET MY COMPLAINT TO BE ENTERTAINED AND ISSUE TO BE SOLVED.

NOW FOR MY GENUINE REGULAR SERVICING THEY ( MADAM CHARAJIT KAUR) TOLD ME TO COME AFTER THREE OR FOUR DAYS.

THEY ARE SAYING THAT THEY DON'T HAVE SPACE FOR MY CAR IN THEIR PREMISES. THEY ARE TOTALLY MISBEHAVING.

YOU ARE REQUESTED KINDLY TO TAKE NOTICE OF THE ISSUE AND GET THE ISSUE RESOLVED AS EARLY AS POSSIBLE

THANKS

NITIN KUMAR
[protected]

Tata Motors — defected bridgestone tire on my brand new sumo grande turbo

I purchase my grande on 5th june and within a week my driver reported me about the swollen front left tire. We Take out the defected tire and when we inspect the tire we found there was around 1/2 inches cut from inside taht happen due to fiber tear (fiber were cut from inner side of the tire)

Called the showroom who give us a letter and refer us to a bridgestone guy, who after a small visual inspection denied to replace the tire saying its a non-manufacturing defect. this cut happen due to some stone or some object hitting the tire. WHICH IS QUITE IMPOSSIBLE as the cut is from inside and no object could put a half inch cut in the inner part of the tire when hit from outside of the tire that also when tire has proper air pressure all the time.

I am still confused what to do as TaTa peoples are saying that we cannot do anything about the tire.

need a test drive on indigo cs with all detail and quote
ashok
[protected]

my vehical getting problem i m totally frusted may jun jully & august also

his break & pick up will be goes totally less & no one solve this problem

Tata Motors — made my number registration to some unnecessary ads. and deducting my balance

Dear Sir/ Madam,

i am srinivas having Airtel connection for last one and half year. my number [protected].
surprisingly in last 3months Airtel started some cheap techniques to robbery consumers money.
it automatically registering my number to different advertisements even i didnt entertain any of the messages received from AIRTEL. and deducting my balance frequently.

kindly help me in getting back my deducted amount.

Srinivas

am very sorry to complain about well reputed company(Tata Motors) who has choosen a worthless dealer (sighvi motors.) for marketing their products in salem.. where 100% very poor customer service.. is given to the Tata Cust.. I wonder whether its

TATA MOTERS/INDICA CAR — bad service

We are facing wheel alignment problem in our TATA Indica car ,no. CD12 D 7762 .Regarding this, two times we have taken it to TATA motors service station in Korba (C.G.) date 24/09/09 & 26/09/09.Both time they repaired the car with service charges, each time they told that alignment is ok but problem is same.In result we are loosing tyres. I am requesting to TATA motors to take necessary action to solve the problem.

Vikas Saxena

[protected]
vikas.[protected]@gmail.com
Add:- MIG 102, Dr. R.P.Nagar
Korba (C.G.)- 495677

Sub:- Complaint angst tat motors dealer-hemant goyal motors pvt ltd patiala./ incompetent staff at regional office chd

Indigo lx tdi reg.no. dl 3cax-4773, purchased from mikrana engg pvt ltd, mathura road delhi. Selling dealer code-01180. date of purchase[protected].
As this vehicle is running in patiala so we get our 1st free service at 10000km on 10-12-08, from hemant goyal motors patiala.at that time either the free service coupons were kept or being misplaced by tata patiala dealer.
When I visited for next free service at 20000km, mr sharda / gulzar singh refused to entertain for free service and demanded rs750 .
Then I complain at your toll free no.on 14-05-09 vide complaint no-1-[protected].this complaint was duely attended and I got my car serviced at patiala. At that time I reminded your dealer that I should not be harrased at next free service at 30000km.
They assured me that I shall not be harrased in future. But when on 8th oct’09 I contacted mr gulzar singh of hemant goyal motors he again refused. I complaint at toll free no-on 08-10-09 vide complaint no 1-[protected], I was being assured by toll free no attendant that iwill get reply with in 48 hours. But to my great surprise I could not get any reply from tata motors.again on 10-10-09 I reminded at toll free no, they told me that my complaint is registered with them, they further can do nothing if customer has not recd any reply, .they give me Ph.no of chd branch .i call at[protected], mr himanshu speak I convey my problem, he told me to contact mr sumit arora at m[protected], he further told me that he will not pick my phone as he is busy in -some meeting with the same dealer. Nothing happened on 11th, 12th. Then on 12th I contacted mr sumit, he told me to remind him on 13th, I did so but he says concerned person is mr saket and he is not approachable, so he can do nothing.. so pl tell me where should I go, had I done any mistake by purchasing your car, there is no benefit in spending amount in advertisement, when your costomer is not satisfied with after sale service, what is the idea of having such highly paid staff when they are not capable to solve customer problem, today is the 6th day after coplaint, you can easily judge your speed of solving customer greivences.

Sub:- Complaint angst tat motors dealer-hemant goyal motors pvt ltd patiala./ incompetent staff at regional office chd

Indigo lx tdi reg.no. dl 3cax-4773, purchased from mikrana engg pvt ltd, mathura road delhi. Selling dealer code-01180. date of purchase[protected].
As this vehicle is running in patiala so we get our 1st free service at 10000km on 10-12-08, from hemant goyal motors patiala.at that time either the free service coupons were kept or being misplaced by tata patiala dealer.
When I visited for next free service at 20000km, mr sharda / gulzar singh refused to entertain for free service and demanded rs750 .
Then I complain at your toll free no.on 14-05-09 vide complaint no-1-[protected].this complaint was duely attended and I got my car serviced at patiala. At that time I reminded your dealer that I should not be harrased at next free service at 30000km.
They assured me that I shall not be harrased in future. But when on 8th oct’09 I contacted mr gulzar singh of hemant goyal motors he again refused. I complaint at toll free no-on 08-10-09 vide complaint no 1-[protected], I was being assured by toll free no attendant that iwill get reply with in 48 hours. But to my great surprise I could not get any reply from tata motors.again on 10-10-09 I reminded at toll free no, they told me that my complaint is registered with them, they further can do nothing if customer has not recd any reply, .they give me Ph.no of chd branch .i call at[protected], mr himanshu speak I convey my problem, he told me to contact mr sumit arora at m[protected], he further told me that he will not pick my phone as he is busy in -some meeting with the same dealer. Nothing happened on 11th, 12th. Then on 12th I contacted mr sumit, he told me to remind him on 13th, I did so but he says concerned person is mr saket and he is not approachable, so he can do nothing.. so pl tell me where should I go, had I done any mistake by purchasing your car, there is no benefit in spending amount in advertisement, when your costomer is not satisfied with after sale service, what is the idea of having such highly paid staff when they are not capable to solve customer problem, today is the 6th day after coplaint, you can easily judge your speed of solving customer greivences.

Indigo — regsrding extended warranty and charging extra money for isurance claim

there was an accident with my car.my car was badly damaged due to which new bonnet was fitted. insurance company gives half of the claim which amounts to 1700 but manager has charged 2700 from me .

sir, i have a petarb car.i usually go to swapna motors for service.but my starting problem is still continuing.please sulve my problem .or ill thing for cansuer foram

My Tata Indigo Dicor XL(Diesel). GJ 19 M 865 Sudden broken its Timing belt and stoped on the road near ANAND ON 14/11/1009. and also Dameged other parts IT runs only 40000Km only. i have taken all services in intime in autho.servicestation eventho it accurs.in service period what they have check.?All service station engineer cant say about timing belt and note changed. now its ling at Pogresive car pvt limited ANAND PH[protected]-251603 .Repair work should do in free ofcost becouse replecement of timing belt after 80000km. pl do needfull in thh metters.

I have following problem with my Tata Indigo-LX car [ MH-06-AB 8511] which I purchased in 2006.
1) The dash board material seems defective as this has started slowly melting.I originally thought that this has gathered dust and therefore I tried to clean the dash board.I was not successful in cleaning.I showed this to Tata Moters dealer Fourtune Motors at Navi Mumbai. I was told that this is due to heat and if car is in sun this is likely to happen. As per them this is the manufacturing problem and therefore Tata Motors have discontinued this model . They also tried to clean but without any success. I was told that I could try engine oil. This also did not work. I was told that I will have to replace the dash board and the material cost for the same will be about Rs. 8000/- plus taxes. With the labour charges this will cost me approximately Rs 10, 000/-
2) Another problem I am facing is with the winder of both the front windows.Possibly due to the sun film which I have on window glasses the glass movement is not smooth. However this is not trus with rear windows.The reason being again design( rear window glasses are supported on both the sides.

But for this problem the car is excellent and I don't have any problem what so ever.

May I request customer service head at Tata Motors to guide me to overcome this problem once for all . I need cleaning or replecement of dashboard without any financial burden

Regards
V H Vitkar
Kharghar, Navi Mumbai 410210

I agree that. Tata motors CSD agent in chennai is not responding properly. if i asked any question, he is telling irresponsible answer.i dont know what is his responsibility. can anyone give me the correct contact person for reporting .

Tata Indigo CS LX Nov'09 — Poor Workmanship & response from customer care

I have purchase TATA INDIGO CS LX on 13 nov'09 from Malwa automobiles panipat. on next day when I saw carefully I found some defects in the car such as light becoming off even after window was not closed properly and Alignment of Right rear window & dicci were not proper. after reporting out of three defects two were rectified and one remain pending. after contacting them they assured that this will rectify at the time of 1st service. Now I am following for service from last week but no body is available to pick my CAR from my home that is hardly 2 - 3 Km from the service station. today thier workshop manager assured me that he will do the job by today but it is still pending, no body come to take the Car from my house.
I request to take this seriously to improve customer satisfaction level and Tata should got a good image to the all service class customers because we do not have sufficient time to go agency every time.
I was a owner of Maruti Wagon R before Tata Indigo and I never faced any problem regarding their representative to provide me quick home service.

Thanks

Tata Motors — PROBLEM IN FUEL INDICATOR

SIR,

I HAVE PURCHASED TATA SUMO VICTA DI EX (TURBO) FROM SANYA MOTORS, AURANGABAD IN THE MONTH OF OCT.2009.
THE FUEL INDICATOR IS NOT SHOWING THE INDICATOR PROPERLY.
THIS WAS BROUGHT TO THE NOTICE OF SANYA MOTORS SERVICE
CENTRE 3 TIMES AT THE THE TIME OF SERVICING. THE PROBLEM IS
NOT RECTIFIED, THE SERVICE CENTRE REPLIES THAT IT IS MANUFACTURING
PROBLEM IN EVERY SUMO VICTA DI EX (TURBO).
DUE TO WHICH I FACED LOT OF TROBLE 2 TIMES THE FUEL GOT EMPTY IN TRAVELLING. THE VEHICLE GOT STUCK. I HAVE TO PROCURE FUEL FROM PUMP IN BARREL.

Tata motors/indigo CS/LX, TDI — to take more price

Dear sir
i have purchase a car INDIGO CS/LX from Ashok auto sales ,agra , he gave me the qutation of car less than 4.9Lakh but at the timr of purchasing he take 4.97 Lakh and did not gave me accessories that he promised me so what i will do

TATA — Terrible service - No vehicle after 2 months

My car went in for a replacement Intercooler (Tata Safari 2 x 4 DiCor Diesel SUV). it has 25000 km on the Odo. Bought for R250K in Aug 2009 from Tata Pta Central. This was at the end of January / beginning of February. I waited 4 weeks before they got the Intercooler and "fixed" my vehicle. I got it back on the Tuesday after asking them to MAKE SURE EVERYTHING was fine and to test drive it. They gave me the vehicle and I drove it out of the garage. It had no power under 2000 revs until the turbo kisked in and then I had a bit of power but the car was jerking and spluttering. I got to JHB where I live in Houghton and drove back to the garage in PTA on the Wednesday. They farted and fiddled and changed an injector and I left and the vehicle was worse. I got it home again and was on my way BACK there (JHB to PTA) on the Friday morning when it stopped completely at Allandale Road. I got it to a garage where I waited 3 hours (and 15 calls to them at Tata PTA) before I got any tangible help. i.e. The arrangement that I could leave the vehicle at the garage with the keys at the shop so the Tata Roadside Assist (contradiction of terms)could collect it from there and take it to the Tata Midrand Dealership (because they would not take it to Pretoria). I called Midrand Tata on Monday morning and the vehicle had not EVEN been collected from where I had left it on the Friday. I phoned head office and spoke to Schalk in the MD's office (I think) and he made sure it got taken to Midrand. It was there the whole week til Thursday (last week) and I was quoted R1048.oo for a new fuel filter and R 100 of diesel because "the problem was dirty fuel" so they had to drain all my diesel and replace the filter. I drove out of there at 18:45 on Thursday evening and it did exactly what it had done on the Friday morning the week before and quit on me. So I phone Tata Roadside assist and got a message saying their hours of business were 8am - 5pm (what good is that). So I called MiWay Roadside Assist and they were there within 45 min and towed it back to Tata Midrand. I have spent R4000 + on the Intercooler, a further R1048 on the fuel filter, fuel and labor (when that was obviously NOT even the problem), lost 22 hours of my consulting time at R350 / Hour, have not had my vehicle for 8 weeks now, had to cancel my holiday last week even though I had to take the leave I had applied for because I could cancel it at such short notice, and have now had enough! I called Tata Midrand this morning and spoke to Gerry who informed me that I had a blown head gasket which would take another week to fix, but he is sure it can be done under warranty.(I should hope so). I have a good mind to sue Tata for all my lost income and the money I have had to GIVE them with NOTHING in return.
...
Solution selected: I would like you to repair the item free of charge
Solution description:
And refund me ALL my money spent at Tata so far, including the Intercooler costs, and make sure it has a FULL tank of diesel when it comes back AND make sure it is clean, AND deliver it to me at work or at home (I am tired of driving back and forth).

same problem with me also at swapna motors bhubaneswar.
at the time of delivery the vehicle they have taken 750 as diseal charges. and at the top one side no beeding is available. power window is not working. middle row seat is defect of my new car sumo grande.
And in invoce copy number is mismatcing.
till date i dont able to know about my tax status, as i have paid everything .
i have purchase in 18th of march
but till date they have not solve the problem.

just suggest what i will do by purchasing new car these are the problems

Tata Motors — VEHICLE VIBRATION

I have a TATA Safari vehicle VX model vehicle reg.no.AP11AC 969,which was purchased in 2007 September.From Ist servicing onwords i am giving a complaint .The complaint is who eve travels in my car after 10 mins they are getting vamtings because of vibrations of car.I have given vehicle for service to rectify the problem Concorde motors, Hyderabad.They are not in postion to solve the problem and more over they are doing other works ang chrging more amount from me which not relent to the vamting problem.Now i dont know what to do with this vehilce.I have tried with tata motors also but they are not giving any response.

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i m very sorry to complain that the service of the AASTHA MOTORS which is the authorised service station of tata motors is very poors.The staffs and the machenics are totally unskilled they do not have any idea about service.for a minor fault they takes my three days .

Tata Motors — pulling complaint

hi
i am kamlesh.c.suryawanshi we had taken a tata indico cs from tata delear in solapur on 9/01/2009.the vehicle is regeistor on vasanti d suryawanshi. the vehical had a problem of pulling to right side & i had told about this to the delear & asked him not to register till he solves the problem but they said said that they will solve my problem at the first servicing but they failed & they where continuesly doing wheel aligment & wheel blacneing at every 500 km.Then we went for a third party insepaction at stearling motors an tata delear & there works manger gave us a report that the car was pulling to right side & there is a problem in car. Mean while i was contacting tata motors but they did not solve my problem & where taking hundakari motors (dealear) side. so having no option leaft i had put a case in CUNSUMER DISTRICT FORUM in solapur & looking at papers & [censored]t the court had orderd against TATA MOTORS & HUNDAKARI MOTORS (dealear) to give us A REPLACEMENT OF MY CAR WITH A NEW CAR & 50000 AS PEANLITY.now they have gone to state form. FROM LAST 13 MONTHS THE CAR IS WITH THEM & WE R PAYING ITS INSTALLMENTS. PLS HELP ME.

On 3/6/2010, I bought a TATA Indica Vista (acqua) car from Mohandas Motors Pvt. Ltd. at Trivandrum. They have given a bill with ‘sure gifts’ offer to me. After 15 days I got an email about prize Rs.2000. But till date I have not received the prize amount Rs. 2000. I think, this is not only the mistake of Mohandas Motors but your delay. (Reg. No. KL01 AY 3588)
Kindly make speed up your delay.

Sudheer.R
Trivandrum

ph:[protected]

Tata Motors — Poor after sale service(Non-availability of spare)

Sir

I purchased a Winger. But the after Sale service given by that showroom is very poor i must say tata motors after sale service is much poor as compared to other automobile companies. tata motors should open new service or sales station with immediate effect so that they do not loose present customers.

Tata Motors — services provided by their authorised dealer

On 29/7/2010 at around 8am, we called Autolink India Pvt Ltd, Bawa Potteries Compound, Aruna Asaf Ali Road, Vasant Kunj that our vehicle no. DL3CW 8109, chassis number 607144JU2PB1928, engine no. 5195 is out of order and requested them to come and tow the vehicle to their service centre. The vehicle was parked on Aruna Asaf Ali road, opposite Canara Bank.
At around 11.30am, a Sumo came as a tow vehicle to pick our car and with a 5-feet chain he tied our vehicle and began towing it to the workshop. In the way, something broke and my vehicle met with an accident with some other vehicle which was parked there. Both vehicles got damaged due to the impact. Till now, my vehicle is with Autolinik. We were not at fault for the accident because the vehicle was being towed by Autolink and it is their sole responsibility to tow the vehicle properly.
Now they are shifting the entire damage on our head saying that we have to pay for the entire damage caused to both the vehicles, which is not fair.
Now the bill for repair of our vehicle is around Rs35,000. Autolink is not releasing our vehicle in spite of the fact that we are ready to pay for the damages caused to our vehicle against an unappropriate bill in which they are charging towing charges, parking charges, etc.
Is this the responsibility of the vehicle owner to pay for all damages for the vehicle when it was handed over to a Tata aurthorised service station, and especially when it was being towed?
I request Tata Motors to intervene in the matter as the vehicle was given to Autolink because they run authorised workshop of Tata Motors and get our vehicle released with 5 days, otherwise we have no option but to move to the court of law.
They are deliberately delaying delivery so that they can extract more money from us.
Regards,

Arun Kumar
B4/84/2, Safdarjung Enclave,
New Delhi-110029
Ph.[protected]
[protected]@gmail.com

TATA Motor — poor service at workshop or poor customer service

my vehicle get break down due to some resons and it was not even 1 year old i m very sorry to complain about very well reputeted company(tata motors) who was choosen a worthless dealer(chamble motors) in kota where 100% very poor customer service n 24*7 costomer support is also very very bad

TATA Motor — after sale the service is very very very bad

i m so upset to take a risk to purchase that type of car (tata motors) tata service i so bad so poor its true and i wanna to sugest to every one plz do not involve with tata motors to purchase tata cars

I am going to burn my linea on 3rd of next month in front of K B Motors showroom (Kolkata) due to there worst service and attitude.
Permission from polioce is applied
Sanjeev Srivastwa
[protected]

Tata Motors — DEFECTIVE CAR INADEQUATE SERVICE

I bought new INDIGO MANZA. Took delivery on 20 Aug from Basudev Auto Ranchi. On 18 Sep vehicle broke down leaving me stranded on road while I was driving to Jaipur from Delhi. Wheels got jammed and engine got overheated. After lodging a complaint with helpline and waiting for 5 hours I got the help and the vehicle was towed to Triumph Auto Gurgaon. On 19 Sep veh was delivered with the remark that there is no problem with the vehicle. However he charged for first free service because as per their record date of sales is 30 Jul and that what counts not the date of delivery. On 21 Sep again vehicle broke down with same problem amd again vehicle was towed this time to Sanya Auto in Mayapuri Delhi. Wheels again got jammed. Since then after number of calls to customer care, RO ( Mr Tarun Grover and Sanya Auto) they are unable to give me the answer. After having encountered mechanical problem twice, I can never be at peace about the vehicle. I would always suspect the reliability of the thic particular vehicle. I have written to Tata Motors to either replace the vehicle or refund me the entire money alongwith damages, failing which I will go consumer court. IS this the right thing to do?

To,
The GENRAL MANAGER
TATA MOTORS LTD,

Sir,
I have purchased Indigo CS-GLS, Registration no. UP32 CQ 4038, Chesis No.601631KRZPC7030 Engine No. 475SI56KRZPB5865, Dealer Name Gold Rush Sales & Service ltd. 19, Ashok Marg, Lucknow on 23.11.2008 (SUNDAY).

Since then I m facing many problems from your sales department. Firstly on 03.12.08 I have paid about Rs. 24500 for Insurance and Registration but Goldrush has given the receipt of Rs. 12, 342 only to me, the rest of money deposited by me yet not told to me for which rest of money was taken by me. For Insurance certificate proposal cum cover note supplied to me in which my residential address was mentioned wrong, and the policy & policy bond was not yet delivered to me till date. I have reminded several times to the Dealer for my remaining Insurance amount and policy bond but he always assured me that all the clarification will be sent at your home address by the post and reported to you at your contact number.
From the purchase date there a trouble in my car engine from the beginning of 1st service i.e CHECK ENGINE SERVICE, OVER HEATING AND CUT OFF. Car had been open MANY&MANY……time’s still the problem exists. No. of complaints has been lodged through this mail but I have not received any postiive response as on today. In my previous are attached for your kind perusal and ready reference.
On 13.4.2010 at Motorsales when I taken my car for the service they changed all my car locks and told me that they are defective, but the locks are not defective. They also changed my gear shifting lock but not given the key of that lock by which the lock got defective and Rs. 1200 again paid by me for that lock. Every time when my car was at the workshop of Motorsales my car got dented and scratched and after that they claim me Rs. 13059 for the dents and scratches repairing. For this I informed to Sh. Prasun Singh and he agreed by that and he given me the Coupan of Rs. 5000 only for painting that is insufficient for that.
On 21.9.2010 Goldrush called me to take my interview in his office... on that day TATA delegates and Sh. Deepak Agarwal along with other Goldrush service staff are present but these guys harassed me and GM/Goldrush (Vimlesh Bajpai) again called me to come of next Saturday (i.e 25.9.2010). On 25.9.10 at 10:50 hrs. I again gone to the workshop of Goldrush and met with Sh. Vimlesh Bajpai, he taken a test drive of my car and told me that there is no FAULT in the car… TAKE IT BACK AND NEVER COME HERE AGAIN he stopped taking my case. After that I went to TATA Motors office at Eldeco, Magnum Plaza, Gomti Nagar and met with Mr. Shakeel. He assured me and went to Goldrush with me and again after that Mr. Shakeel and Goldrush staff taken the test trial of my car and Mr.Shakeel told me that ECU unit and related circuits are being tampered in the car and you do not get the CHECK ENGINE SERVICE, OVER HEATING AND CUT OFF message again. He again called me on 04.10.2010 at Goldrush.
Here I want to inform you one more thing that everytime when I gone for the service (at Goldrush and Motorsales) of my car at the Invoice Reciept they have changed my contact number [protected]. They wrote their service supervisor number [protected], [protected] instead of my contact number by this I do not receive any calls for the complaints made by me. This is my open harassment.
If any action is not taken by you immediately kindly give the higher authorities or Mr. Ratan Tata’s contact numbers and E mails to me otherwise I will force to take appropriate action under the law within 20 days from 04.10.2010.


RAKESH KUMAR NISHAD
Contact no. [protected]

Tata Motors — SUB STANDARD VEHICLE

PURCHASE ITSELF. I TOOK THE VEHICLE FOR POOJA TO MYSORE, WHILE TRAVELING THE BRAKE GOT JAMMED AND THE AC WAS NOT WORKING. I WENT TO DOOR TO DOOR WITH COMPLAINTS FOR LAST TWO YEARS AND MY PROBLEM IS NOT YET RECTIFIED. THE PROBLEM IS WITH MY LEFT DOOR WHERE OUTSIDE AIR IS COMING INSIDE WHICH MAKES THE AC IN-EFFECTIVE. I WOULD HAVE LEFT MY VEHICLE MORE THAN TEN TIMES TO PRERANA MOTORS PEENYA WITH NO EFFECT ON THEM OR THE VEHICLE . THEY ARE TOTALLY EFFECIENT IN HANDLING THE VEHICLE. I AM REFERING MR.RANGANATH SALES MANAGER AND OTHER SUCH AS MANJUNATH, DANIELL RAGAVENDRA AND SOME SHEETY BY NAME WITH WHOM I HAD COMPLAINTED SEVERAL TIMES, I HAVE ALSO INFORMED THAT I WILL BURN MY VEHICLE IN FRONT OF PRERANA MOTORS WITH MEDIA COVEREGE SO THAT NO ONE WILL BUY THE TATA VEHICLES. I AM PLANNING TO FILE A SUIT AGAINST THEM FOR THE DAMAGES MADE TO MY SELF RESPECT, MY FINANCE, MY TIME, ANYBODY LISTENING, PLEASE REPLACE THIS VEHICLE PLEEESSEEE MY MOB NO[protected]

The CEO,
Tata Motores.

Sir

I had purchased TATA INDIGO MANZA two months back. The service I am getting from the dealer TAFE is very unsatisfactory. After the first service I got the vehicle with a dent on the front fender. When I complained they agreed to do it. Last week on 27/10/2010 another small painting work on rear bumber and side door.The work completed on saturday itself.But due to delay in paper work until today I havn't got the vehicle back.Such a small work the lead time is very long.Also every time we ever they offer the vehicle after sevice most of the work will be pending when I go and check on the spot.Also the workmanship also is very poor.With out any complaits I never got the vehicle so far.Also the spares inventory is poor.Pls. do somthing to improve the situation.

About Manza. It is a good car.I had small probloms and I am getting it corrected, but slowly from Tafe.
The brake booster was leaking which is very serious for that no spare was available.Getting spares at
right time is very difficult at Tafe. Analising capacity of service personals are to be improved by proper training.

Thank you

Regards
Pradeep Pandala
AGM, Tool Room,
LG Balakrishnan and Bros.,
Coimbatore.

91 [protected]

IDEAL MOTORS — UNSATISFACTORY SERVICE

Sir,

I have purchased honda - dio no - MH 02 - BU 3835. on 30/ Aug / 2010.from IDEAL MOTORS KANDIVALI BRANCH. Kindly sought out the following problems.

1) For start & kick start. both are not working from day 1st of purchase.after 3rd service also problem in not soughted out.
2) Average problem is there. It only gives average of 30 - 32 km / ltr. Dealer had promised for 45 - 47 km / ltr.
My request is to give me replacement with the new one orelse refund the money.
Contact no: [protected].

Tata Motors — Part not available with service station

Our car Tata Indica Vista MH-02-BJ-2791 has been given the Tata motors service station (BCMA Motors) since 8th Nov 2010. Job Slip Number 004. The job slip clearly mentions the problem about the Steering pump manufacturing defect.
Our Tata motors complaint number is 1-[protected]. Till date there is no response from their side and we have continuously calling them to ask about the status of our car. They do not respond properly and also they do not answer our calls.
Since the car is still under the warranty period the part that needs to be replaced is also under warranty.
They still do not have the part in hand till date and are still not sure if they will be receiving the part.
As it is a manufacturing defect they have sent the part to the vendor for repair. As the service station is a authorized company service station they should not send the part to and outside vendor.
The BCMA Motor Service station manager informed us that they have ordered a 'power steering pump kit’. But when we checked with the Tata motors technicians PUNE they informed us the part needs to be replaced and there is not Kit available for this.
Till date the car is with the service center and the manager is still not confirming if the part is available or not.

Tata Motors — Refund Not Given

I had booked a Tata nano for which I paid Rs 1,20,000/-. I cancelled the booking in Aug 10.
Inspite of repeated reminders & requests, the company has not refunded my money. Copy of my mails is enclosed for your reference. It can be verified from the mails that the company has been lying and misleading the undersigned throughout on telephone and have not given a reply by mail till date

Maj Gen S N Srivastava


DETAILS OF MAILS SENT
From: [protected]@hotmail.com
To: [protected]@tatamotors.com
CC: [protected]@hotmail.com
Subject: FW: REFUND CHEQUE
Date: Fri, 17 Dec 2010 08:23:41 +0000


Reminder: Complaint No CMP_09338 dt 17Dec 10

Ref to my earlier mails,
Details of dispatch of cheque have still not been received.







From: [protected]@hotmail.com
To: [protected]@tatamotors.com
CC: [protected]@ndtv.com; [protected]@zeenews.com
Subject: FW: REFUND CHEQUE
Date: Wed, 15 Dec 2010 10:30:26 +0000

Tata Motors Making a Fool Of Customers : Complaint No CMP_09293 dt 15 Dec 10


1. Inspite of repeated mails, tata motors has not shown the courtesy of replying back.
2. Spoke to the call center again today (To Mr ALSHAD)
3. Against the earlier version of 14 Dec 10 that the refund amount has been credited electronically. tata motors informed that the refund cheque has been dispatched by post. Shamelessly tata motors has been lying again and again. When asked for details of courier and receipt No., I have been once again asked to send a mail.....once again with a promise that reply will be sent within 24 hrs though my earlier 2 mails have not been replied.
4. So details of dispatch of cheque may be given at the earliest.



Maj Gen S N Srivastava





From: [protected]@hotmail.com
To: [protected]@tatamotors.com
Subject: FW: REFUND CHEQUE
Date: Tue, 14 Dec 2010 17:03:05 +0000


Cheque Not Recd

Ref to my mail of 09 Dec10
The refund cheque has not yet been recd.
Information given by your helpline number has been found to be incorrect
It is indeed shameful for a company of Sh Ratan Tata to resort to such unethical practices of not refunding money and lying to customers.
This mail may be put up to Sh Ratan Tata
Thanking You
Yours faithfully
Maj Gen S N Srivastava


From: [protected]@hotmail.com
To: [protected]@tatamotors.com
CC: sansri.[protected]@gmail.com; [protected]@indiatimes.com
Subject: REFUND CHEQUE
Date: Thu, 9 Dec 2010 13:15:24 +0000


UIN No [protected] in r/o Surendra Nath Srivastava
Sir,
1. I had booked a tata nano vide the above No.
2. The booking was cancelled vide Cancellation Refrence No. PTLAQ-22171
3. The refund chequefor Rs 1,20,000/-(HDFC Pune cheque No14580 dt 01 Oct 10) was received on 03 Dec 10.
4. Other than my name, the cheque has an endorsement of an account No against my name, due to which the cheque has been returned
back to me without being encashed by the bank.(Refer to the attachment)
5. I would request that a fresh cheque is issued to me a the earliest or the money credited to my a/c as under electronically
Bank of Baroda
Nehru Palace
Tonk Road
Jaipur(Raj)
A/C No [protected]
IFSC code BARBONEHJAI
6. I would also request that interest as mentioned vide your letter dt 14 Oct 10 also be remitted along with that for the delay in refund failing which
I would be constrained to approach the consumers court.
7. Please acknowledge

Thanking you,
Yours Faithfully

Maj Gen S.N Srivastava(Retd)

Mr Ratan Tata...shameful

Ratan tata needs to hang himself

Tata Motors — LOWER MODEL MUSIC SYSTEM

I have purchased one TATA INDIGO e CS model car top model. As per the catalog of the co music system provided by the co is with Bluetooth and Aux input. But these facility is not provided by the co.

concorde motors (i) ltd. subsidiary of TATA motors — delivery of defective nano car

Concorde motors delivered defective nano car to me on 13/1/2011 at JKtyres office at Bangalore
due to defective and delied delivery Made stay in Bangalore

TO CHAIRMAN OR GENRAL MANAGER ARE TO WHOM EVER TO BE CONCERN I PURCHASED A VEHICLE FIAT UNO IN[protected] FROM SUREKHA MOTORS, HYDERABAD. I HAVE NEVER SEEN SUCH A VEHICLE, IT TOUCHES SPEED OF 120 KM. VERY GOOD VEHICLE. UNFORTUNETLY I PURCHESED VEHICLE FROM SUREKA MOTORS HYDERABAD, THEY CLOSED THIER DEALERSHIP, WITH FIAT COMPANY. I CAME TO KNOW THE GREAT COMPANY OF FIAT MARGED WITH TATA MOTORS. AFTER MERGING TATA MOTORS, DEALER AUTOFIN ONLY DOING THEIR SERVICE FOR MY VEHICLE AND THEY GETING PARTS FROM BOMBAY. AGAIN NOW AUTOFIN ALSO THEY CLOSED THEIR DELERSHIP WITH TATA MOTORS. NOW I WENT TO CONCORDE DEALER OF TATAMOTORS COMPANY FOR CHECKEUP, THEY CHECKED MY VEHICLE AND ADVISED SOME PARTS NEEDED FROM HEAD OFFICE, MAY BE MOST OF THE PARTS ALSO NOT AVAILABLE. NOW U TELL ME WHAT I HAVE TO DO WITH MYVEHICLE. WHEN THE FIAT COMPANY PRODUCES A VEHICLE IN INDIA, ALONG WITH DEALERS, AND SPARE PARTS, SUDDENLY FOR YOUR BENEFIT YOUR MERGED WITH TATA MOTARS. WHAT ABOUT US.WHAT WE HAVE DO WITH OUR VEHICLE ATLEAST FOR 15 YEAR PERIOD I[censored] SELL THE PARTS FOR THE CUSTOMERS. IF I COULD NOT GET A PROPER RESPONSE AS SOON, I CONSELTED MY ADVOCATE, AND PLANING TO MOVE CONSUMER COURT, THANKING YOU P.RANGA RAO MOBILE -[protected] [protected]@rediff.com Dated on[protected]

Tata Motors — Interview Call

Dear candidate


Your Resume has beenselected by (Tata Motors) Company HRD. I have attached your Appointment Processletter with this email. Kindly see the attached file for more details you senda email Company H.R. Department email id:

Note - Send your newresume with your code number now –

([protected]@companyhrd.com)

Note - you can callin official working Hours Monday to Saturday – 10 Am to 3 Pm,

Best Of Luck


TATA_MOTORS.jpg
404K View Download

I have already decided never to buy a Tata Car in my life...

Tata Motors — fraud mail from the company hrd

Dear candidate


Your Resume has beenselected by (Tata Motors) Company HRD. I have attached your Appointment Processletter with this email. Kindly see the attached file for more details you senda email Company H.R. Department email id:

Note - Send your newresume with your code number now –

([protected]@companyhrd.com)

Note - you can callin official working Hours Monday to Saturday – 10 Am to 3 Pm,

Best Of Luck


Tata_Motors.jpg
442K View Download

we should be united and get this type of fraud mailer scammed means ban this user and
and should jail them..

cos we are serious about our jobs and the spam this

after sales and service — harrasment by tata dealer

dear sir
this is raju kapoor
my car met with an accident car no HR-51-AJ 8730 TATA MANZA and i was contacted by tata dealer trans automobiles mathura road,badarpur,faridabad

they took my car from my house and committed that they will take the claim themself and repair the car and hand over the car to me in weeks time as it s a cash less insurance

its almost 25 days now and they are not deleivering the car to me and everyday there owner there staff is giving me new excuses that company is not giving me the parts and all stupic excuses

and now when i started calling them daily to deleiver the car they said that on friday that is 8-4-11 they will hand over the car to me but in evening when i called them to deleiver the car they said first deposit the entire bill amount than only we will deleiver the car to u when i said that its a cashless insurance than they said when we will get the payment from the insurance company than only we will deleiver the car otherwise u make the payment

when i said that i am not liable to pay u as its a cashless insurance than his owner said i[censored] want the car u have to pay or wait for another 3-4 months until we get the payment

there behaviour is ruthless and ridicolous and they are harrasing me a lot and i am sufefring a lot without my car

when i said u didnt discussed this with me when u picked the car the owner said our responsibility is to pick up and not to deleiver tabhi to aap log fasoge hamare pass we will not deleiver the car u have to pick the car urself after making the entire payment

they are harrasing me and i think they have changed the parts also

i would like to request u to plz see in the matter and solve this and whatever i have lost money in these 25 days plz help me to recover from transautomobiles faridabad AND FILE A COMPLAINT AGAINST THEM FOR HARRASING ME

raju kapoor
[protected]
[email][protected]@yahoo.com[/email]

Dear Raju,

Did you got any soulution to your problem so far?

Ashu

not yet sir
today i received the call that r u cumming to pick ur car or not
and i said when u have already got the claim why r u not deleivering the car he said first send us the money than only we will release the car and they are harrasing me a lot by calling from different no's

sir
till date i have not received any msg even from tata nor tata dealer
plz advice

Sir,
I have a Nano Car reg no JH05Z8813 which met with an accident on 25th April 2011 and I went to ASL motor the Local dealer on 28th April 2011. The eatimate made on 2nd May and the insurance claim launched on 6th May. But no servey was made up to 25th May. The insurance was bought from Tata Motors (Cash Less ). Please find why the process took a month after the vehecle received by the service centre.

Tata Motors — I need my money back

I am Dhara Shah. On 17th Audust,2011 I had received a call letter from Tata motors stating that I have been selected for an interview. For that, I needed to pay Rs.8850/- by cash in Bank of India. The payment was to be made within one day and in greed of getting a good job, I made the payment. Yesterday only I came to know that it was a kake mail.
Please help me out to get my money back.
I had made payment of Rs.8850/- by cash in Bank of India in the name of Mr.Harendra Singh (HR) to A/c No. [protected] on 19th August,2011.
Thanks for your support.

They have a pool of lawyers to reply to your notices. Tata Motors has no time and resources for customer problems.

Bad times are still continuing. I had booked a Indica Vista under exchange and gave my old car which was valued by them for Rs. 127000. and booking amount of 25000.00 through their agents T. C. Motors, Howrah on 23/07/2011 but since the delivery was not made inspite of repeated failed promises, I cancelled the booking on 27/08/2011 but till date refund is still awaited. Tata Motors have also failed to respond to my written requests to their Kolkata Offices.

Tata Motors — careers at tata motors

i have received the email from the [protected]@tatamotorslimited for the job interview and asking for the money as a security deposit rs.8850 in the name of companies bank account.
so i want that tata have to take some action for this fake emails with their name.so please so the something

thanks

i am very angree for this mail pls take action

i own tata safari 2007 dicor ( DL 3CA X 1951 ), last month i went to himmotors in patparganj for front suspension work & service ( 2982011) job card no (JC-HIMOTR-PP[protected] . Service adviser said it is good to change both front & rear suspension so i said do it After 3 hrs i got call for service adviser that front suspension is not available in workshop so we can change rear suspension and i should come next week again for front. After a week they changed it, but after 15 days later i got starting problem 3-4 times and i again went to him motors for checking and they said leave the car we check in the morning but i insisted to check it now as i had be coming to workshop 6th time in 1 month, they could to find the problem but mechanic told me get fixed my battery bracket or it will damage my battery which is just 5-6 month old . While fixing the bracket he told me that battery had been already damage and acid leaked on whole engine area so i called service adviser to come an see it& said why did they not fixed bracket while car came to workshop last month, he said it is miner thing, he could not have seen while making job card, said he is not liable for damage battery as bracket was not available in workshop .I asked him that he should have informed me & i could have bought it from somewhere & get it fixed before battery got damage . Now i have to buy new battery because of the neg-lesions on part of him motor .

Tata Motors — FAULTY STEERING PUMP

FAULTY STEERING PUMP IN NEWLY PURCHASED TATA 909

I purchased tata TATA LPT909/38 EX2 from NANGIA MOTORS, NAGPUR on 25th May 2011. It had hardly been a month that the hydraulic pump of steering started leaking. The service centre refilled oil (and even charged for that) assuring that problem had been solved but the steering continued to get jammed. When approached again the service centre detected the pump to be faulty. The vehicle being in warranty period, the service centre was supposed to replace it for free but they are making lame excuses of NON AVAILABILITY OF PUMP in stores. The fault has not been rectified till today 1/10/2011.
This is utterly despicable and breach of faith reposed by customers on TATA MOTORS. The company should take notice of it and do the needful at the earliest

SANJAY JAIN
NAGPUR
[protected]

Respected Madam/Sir,
Is Bardhal approved by TATA Motors for Teflon Coating ????????.
I was paid Rs.4000.00 in ACE Auto Car, Cuttack, Odisha for my INDIGO teflon coating, after 1st wash of that coating the paint surface of my vehicle looks very doll. I was told to the service advisor about my problem but he suggest me to bring the vehicle to dealer point & my problem is my house is near about 350 Kms from the dealer point.
So please suggest me what to do

Regards,
Tripathy

TATA MOTORS JAIKA AMRAVATI — POOR SERVICE

respected sir/madam

i am unsatisfied by service offered by jaika motors amravati.
the servicing was not properly done..
plz look into matter seriously

i am u r valuable customer.

my car registration no .is MH-27-H-8540
CONTACT NO. [protected]

Respected Sir,

I am Usha Shinde from Nasik city I booked my “ TATA NANO ” from Nasik but you provide us our vehicle from HUNDEKARI MOTORS, Ahmadnagar (Maharashtra) according to your availability and we accepted your adjustment.
Now your company providing up gradation in our vehicle but the condition is that this facility available in only Hundekari Motors- Ahmadnagar not in Nasik. According to our Job, Family & less human resource in our side we are unable to attend upgrading facility in Hundekari Motors Ahmadnagar, therefore we are requesting you that if you will provide your service in Nasik base your Service Center i.e. Sterling Motors, OR Pragati Motors. We will obliged you very much

Thanking you,

Usha Shinde

Reg. No. MH15 CM 9296
Our Contact Mob. No. [protected]

Sir/Madam

I am Ramkumar Perumal one of your frustrated customer who feeling bad for making a choice of getting a FIAT inspite of several feedback regarding the kind of service you offer. I am IT Professional, I got delivered my Punto Emotion on 8/8/2012 from Chennai (Velachery). When I got things delivered to my one of the accessories that was promised was not provided as I was informed that it is out of stock and they added that I will be getting a call once they have it. Till now I have not received any call on that.

I got my RC book delivered only after 2 months of my regular followup.

Couple of week back I went to one of your service center (Ambattur) to change my back bumper, you also have an attached showroom attached to this facility. I reached the front desk people and asked for a customer support executive, I got my first executive after 30 min of waiting, to your note there is no customer in the showroom except me. When I talk to him he told that he was not the person from sales and had told that he will send people from Sales. I waited for another 15 min to meet him. I told him and show me a slip which talks about the pending accessories which Velachery has to give me and check if they can help me. Nice they are ready to do if Velachary sales people are ready to send a mail confirm that, when I reached the person who made the sale he told the accounts are different and mentioned it is not possible. When this conversation was going on the sales person who attend me from Ambattur branch went missing. Nothing I can say.

When I was waiting for the person I was interested in buying Fiat reverse parking sensor, I went to the front desk to get a person who can support me on that. She called some on over the intercom and asked me to wait. Unfortunately she didn’t mention how long. I waited for nearly 45 min and came out.

In the service center I gave my vehicle around 10.00 AM and I was promised 4 hrs. Till 2.00 PM the vehicle was in the same place where I left it. Finally it got moved I got it delivered around 6.00 PM; I got shocked when I saw that vehicle delivered without even a water wash. I paid Rs.8008.00; felt happy when I saw a small boy coming with a close to clean the glass and the mirror. But he was taken from there to another place.

The person who took my vehicle for service was not there when it got delivered, I had request for change of bolt which got damaged, the service people said they don’t have stock and requested to contact Mr. Ram who had actually taken my vehicle and enquire with him when they will get that. But whenever I reach him he is talking to me like I had requested something from his one pocket at free of cost.

Couple of days back I went to the same old Velachary show room to meet the sales team, the person who made the sale, his mobile is not working it says temporarily out of order, him manager RAMAN told me take the vehicle to ECR service center, and he also promised me that the accessories will be delivered on the same day to my place, everything is on air.

I saw posters at your showroom, service center mentioning customer care and its importance; I feel it is only on the paper. I really felt bad. I don’t know what is the kind of response you are going to give me but if this is the same people will not prefer to stay with a bigger company like this.

“If you don’t take of your customer, some one will….”

You might not see this change immediately but history had shown that people are shifting to service and not for cost.


I value your association.

Regards
Perumal Ramkumar
[protected]

I am having MANZA QUADRAZET AND HAD DONE 42000KM. IT HAS GIVEN FOLLOWING PROBLEMS:
1.SLEEVE CYLINDER LEAKED.
2.ALTERNATOR CHANGED TWICE AT 32000KM &42000KM.WHAT IS THE GUARANTEE THAT IT
WILL NOT FAIL AGAIN.
3.WATER PUMP BEARING FAILED.
4.CLUTCH PLATE BEARING CHANGED.
5.CLUTCH PLATES CHANGED WHICH TATA MOTORS REFUSED TO COVER IN EXTENDED WARRANTY.
6.RADIATOR LEAKED DURING SERVICING FOR WHICH I HAVE TO PAY FULL AMOUNT.
7
.TWO POWER WINDOW SWITCHES FAILED FOR WHICH I HAD TO PAY.


IS IT THIS QUALITY TATA MOTORS STANDS FOR!

A.K.JAYASWAL, PATNA

tatas kulathunkal motors damaged my allooys when i gave for service

so irresponsible persons, , , kulathunkal motors is very careless regarding customers cars which are coming for service, , , recently i took my nano cx for service, , before giving to them there was not even a single scratch on the alloys, , but after service when i got my car back i found that left side front alloy was damaged, , and i was feeling a steering shake during rough roads, , when i called service advisor they are not taking any responsibility for this incident, , i have complained to tata regarding this matter, , when i noticed in kulathunkal the staffs were so careless, , they were doing reckless driving on customers car, , with ac on all the time, , when i gave my car for service they took the car from my home, , after service i went to kulathunkal and took the car yesterday, , from there i didnt noticed anything because it was evening time, , today morning when i took the car for was i noticed that the front allooys were damaged, , their service is soooo baad, ,

There is no point in posting any complaints. Tata Motors officials and Dealers are hand in glove when it comes to dealing with customer complaints. The moment you post a complaint in Tata Motors Customer Care site, you get a prompt reply from the local dealer what the problem is and to bring in the car. After a whole lot of excuses and justification by the dealer, you then get let down by the Tata Motors customer care officer who tries to justify what the dealer said. In my case I was told that my ECU had to be replaces for a check engine light problem on my 2006 model Tata Safari. They guaranteed that my problem will be solved after replacement of the part costing about Rs. 22, 000. It was replaced and no sooner than it left the show room the problem persisted. I took it back and they asked me to leave my car there. This exercise continued once again and finally I gave up and decided to check this problem with another workshop. Concorde Motors too was not much help. They kept saying their laptop has gone for service etc.
I took my car to Tata Car Care, a small time workshop, they asked me why I changed my ECU before the sensors were checked. They cleaned my sensors and to my surprise the check engine light disappeared. It was after this that I took it back to R F Motors in Cochin who replaced my ECU for no reason and asked for refund of the ECU cost. They simply refused saying that the part has been already billed and they can do nothing about it.
The biggest surprise that hit me was when I found on the so called ECU that was given back to me after repair had a DATE OF MANUFACTURE AS 2008. When I brought this to their notice and made them open up the cover of the ECU they had replaced, it had a DATE OF MANUFACTURE AS 2005. When I questioned the CRM at R F Motors Cochin, he started getting upset with me and started talking aggressively. He went to extent of saying that I must have brought the 2008 ECU from somewhere else.
All this was brought to the notice of the local Customer Relations Officer of Tata Motors at Cochin, but who ever the officer was probably considers him next to God Almighty that he has no time to attend to my call. The office passed it on to a junior officer who after 3 months of keeping my replaced ECU returned it back to me saying that they could not find another Tata Safari to check this ECU. Come-on Tata Motors, this is absurd. In the first place Tata Motors was not even bothered to investigate how a 2008 model ECU came into a 2006 model car.
Today 11 March 2013, R F Motors has the cheek to call me and ask when I was sending my car to them for the next service. As it is they lost my Service Book. This is the irresponsibility of RF MOTORS - COCHIN and TATA MOTORS.

TATA MOTORS MUST SERIOUSLY REFLECT WHETHER THEIR CUSTOMER IS MORE IMPORTANT OR THEIR DEALER IS MORE IMPORTANT. I GUESS THE DEALER IS MORE IMPORTANT. WHY? IS ANYBODIES GUESS.

THANKS TO THIS INCIDENT, AS MUCH AS I WANT TO BUY THE NEW SAFARI STORME, I WOULD NEVER WANT TO GO THROUGH THIS EXPERIENCE. I WAS A LOYAL TATA MOTORS CUSTOMER who went against my families repeated insistence not to buy a Tata vehicle. I PAID THE PRICE OF MY DEFIANCE.
THANK YOU.

I own an Indigo Manza Safire 90 ( purchased on 24.02.10), regn No JH09M4930, with my 'extended warranty' still valid.
On 05.05.13, I drove down from Bokaro to Dhanbad, on urgent work with my son. At around 4:40 pm, just as I was entering Dhanbad, the engine temperature shot up suddenly and the red light started blinking. I stopped the car and called up [protected] ( your toll free number ) at 4:55 pm. In response 1 mechanic arrived on a scooty at 6:30 pm( after 1.5 hrs) only to ask me to slowly drive down to the showroom near Bank More, which I did as the engine had cooled down in this long wait.
There, I could not find anyone (it was closed, being a sunday). After repeated calls to [protected], I was asked at 7:30 pm to drive down to the other showroom (which is on the other end of Dhanbad, through heavy traffic).Interestingly, your customer care person told me that the Dhanbad mechanic was not accepting his call and so he would have to talk to his superior.
After a traumatic wait of 2.5 hrs, I decided to drive back to Bokaro (approx 45 km) at a slow speed, with about 7/8 halts and by splashing water on the radiator at each halt. A half day wasted, tension galore.
Today, I have taken leave of absence to get my car repaired.
I just hope there are not too many like me suffering at the hands of your self acclaimed "Customer Care".
Hopelessly yours,
B.Mishra
AGM, Bokaro Steel Ltd, SAIL
Ph: [protected] Complaint No [protected], 05.05.2013

improper work management from jaika motors Amravati...
my vehicle have serious problem of poor pickup and automatic switch off the engine while running on road and it gives some accidental chances arrives in future...

Jaika motors amravati had create an offense and cheated on us that our duplicate signature made by them on satisfaction letter...( it has an criminal offense in ipc sec 420)...

I Apurba Banerjee very sorry to complain about well reputed company(Tata Motors) who has choosen a worthless Sub dealer (Lexican Motors.) for marketing their products in Berhampur (West Bengal)

I purchased Indica (Petrol) eV2 Cab on November 2012. On the day of initial payment their executive Mr.Swarup Dutta (GM) told me that the insurance and registration is absolutely free.But it seven month past I yet to get any insurance and registration papers.

In this time period they told me different unbeliveable stories.. i kept hearing that was the only mistake i made.. because.. i want to start a business of my own thats why, i kept on noding my head.. Till the first five months.. they kept on saying different reasons and on the sixth month they give me a delivery challan and one invalid transit insurance. So i asked them to give my cars registration and insurance, but they replied me that they havent give me the cars registration and insurance papers.



I am very much SUPRISED how Tata Motors is not aware of this. I would kindly request Tata Motors to if have a regular check on their Sub dealers.. So that the name and business of tata Motors does'nt go down and also i would request to give training for your dealers to how to provide " Customer Service and also ask them to speak the truth always what ever might be the reason.

The vehicle Manza Petrol Aura was delivered on sep 2012 has done 9500 kms.
warranty to be claimed for the bent rear twist beam.
They have not given me the clear reason as to why the warranty cannot be claimed . They are claiming that the vehicle has met with an accident since i have changed the bumper. There are no impact damages in the twist beam.
I have requested for the service history of the vehicle which has been denied . I have been to Mysore from madikeri(120 kms) 3 times for this matter . Now, they are asking me to take delivery of the vehicle as they have problem with parking space in the service station.
I had done the 3rd service of the vehicle at concorde motors Bangalore on[protected] where they have advised for the repair of the rear twist beam upon delivery of the vehicle. Now the people at Urs car service are asking me to take the car to concorde motors to get it repaired.
The bumper was replaced on june 2013 and the general check up was done at which time they have not noticed this wear and tear of the tyres.
This vehicle has spent more time in a workshop than on roads . The ABS of the vehicle gives up some times and we wont have the confidence while driving.

ajay - [protected]


This specific vehicle was born with defects.
At times the bluetooth microphone does'nt work, when asked they tell us that there was a loose connection . The dash board makes the rattling sound no matter how many times you get it tightened . The front suspension is horrible and feels like driving a jeep.

I am taking my Indigo e CS purchased in seep 2011 for regular servicings at Jasper workshop in Guntur, A.P . Every time it is a horrowing experience. The charges are very high compared to other workshops I am also owning a Tavera which is serviced at Fusion motors guntur. on 1st Feb 14 I went for oil change and minor adjustments as per Invoice No:jasLtd-GPI-R[protected].the amount for spares is Rs7708.42 and the labour charges are Rs5476.88 where they have chargedRs1150 for welding two bolts. the service is very bad stealing from customers and decided to stop visiting the workshop

tata motors work shop services are very disappointing, i feel cheated and regret whi i chose for tata .they have third class mechanics and cannot able to detect the real problems . i have given my car for repairing to vikaspuri service station but unfortunately even after my three visits they could not able to detect problem and every time they are prepared with hefty bills, hope less and disgusting

shekhar

Tata motors is the most pathetic automobile company i had ever seen in my life, i am the biggest victim of TATA motors. It is the company which provides the most poor service like a Sarkari office with High charges like private companies. If you really care for your hard earned money then don't ever buy TATA's car. i said any car of TATA motors, they are famous for poor quality products with pathetic service...
Go for Maruti Suzuki, Hyundai, they are much better then TATA, why TATA is far away in ranking in automobile you can imagine yourself...

i purchased tata nano xt in concorede motors chennai ambattur no TN 13 A 3363 GIVEN for service one month
before flooded vehicle. And paid advance 5000/- still my vehicle not touched,
1. very very worst service
2. no proper reply while selling vehicle shame shame not to share that words
3.worst vehicle nano xt
4. poor visibility
5.poor pickup
6. less petrol capacity
7.i never seen such worst sevice waste salary for service manager, incharge and etc.,
8.dont purchase tata vehicle worst worst service,
9. if any t.v. channels give live relay i burnt my tata vehicle that much worst service worst service worst worst worst v ery very worst...

I am very sorry to tell this the TATA motors has given the service center to worthless delar M/s Malik cars Tollichowki Hyderabad
I have given my for general service and also to body shop for Insurence claim on 25.03.16 till today they dint atlest call to for taking my vehicle Tata Manza even on my many calls that service center pupils have not responded thus shows the lack of supervision and inefficiency of delear management I don't know for keeping my vehicle with them about 20 days they have even changed my vehicle part also
This is the irresponsibility if the management, I hope the TATA Motors will look into the matter and further they can give the service center to the good man agent who have responsibility in serving the better to the TATA coustmers

Car — extra membership charged

I am member of Race car helpline service for the past 6-7 years for two cars and no doubt the service is satisfactory but this time on repeated requests by your customer service executive I though tof availing your services. Your executive told me that because I am an old member they will give me at 399/- annual membership but the persom who came to give membership card charged 499/- from us.(Voucher no. DEL[protected]

This is cheating on your part that you give lucrative offer over phone but take advantage when the offer is actually availed.

How is tata motor finance noc letter
Plz send the NOC letter format