Tata Motors Complaints & Reviews

Dear Sir / Madam
I have commrcial vechile loan from tata motors fin ltd jaipur. on vechile no.RJ14GB2575 and RJ14GB2489
loan account no. is [protected] and[protected] both account are body loan with above vechile.
i want close both account before one EMI . but the finance co. are adding some extra charge( retainer charge) Rs.8300 & 4250 and collection charge in both account . all chrage is extra than OD charge.



Regards,
Lal chand & rajendra kumar

I own a TATA INDIGO MANZA Qjet AURA + (REG no: TN 20 BD 4455). Starting from the day of taken delivery till today.

Within 6 months of ownership, My car has undergone multiple services (Majority is rework for the work done).

Complaint detail:

1. WHETHER PROPER PDI has been done by TATA MOTORS before shipping the car to the DEALER (TAFE REACH LIMITED - CHENNAI)?
2. Not sure on whether a PDI has been done by the dealer before delivering the car to me?
3. No faith on the Dealer whether they have delivered me a new car / a one which had problems has been delivered to me?

Regards,
Sivasubramanian.N
Mob: [protected]

TO
Tata Motors ltd


Dear Sir,


Grievance


I regret to inform you that I have purchased a TATA INDICA TCIC AQUA VISTA BS3 on 31.12.10 via home delivery through Mandi gobindgarh showroom (Hemant goyal Motors Pvt Ltd, Patiala) after two weeks of purchase I came to know the following:

1. Front and Rear bumper Repainted
2. Driver Door Repainted
3. Bonut Repainted

First of all they have sold me such a low standard vehicle which I m sure is not a policy of yours when I went to meet the representative of Hemant Goyal Motors Pvt Ltd at Patiala and shown my vehcle inspite of taking the necessary steps or action they are making me run around in all directions lead to wasting my time.

TATA is really a big name my question is that how can company sold a vehicles without any authentication and such a behaviors from your executives members is not at all expected.

Moreover i was shocked when i took this vehcle for servicing i come to know that this vehle has been resold to me by the company when the represented of service centre checked the engine and chasis no.
this seems to be a big fruad

we have been the regular customer of Tata Motors as earlier we have purchased Tata indica Turbo and and Tata Safari Dicor and now Tata Indica Vista.

I am writing with a hope that after seeing this letter of mine you would immediately take the necessary steps as deemed fitted .


Vijay Kumar
[protected]

To TATA FINANCE

This in reference to your letter dated 6.01.11and continues follow-up with the branch of Pandit Automotive Pvt Ltd (Branch Code-NPNP), Pune.
My Contract No- [protected], Customer No- [protected], Regn No- MH14CC 8267.

I had been told my EMI cycle will start from 20th of each month by the marketing executive at Pandit Auto (Pimpri) his name is Mr Nitin Patil. But Unfortunately the first EMI was preponed without my intimation. The first advance EMI cheque was also not cleared as per information given. I had not been given the Re-payment schedule in writting where in the details of Installment No, date, Interest Part, Principle amount, Total everything is mentioned. Still I have to receive the same, inspite of follow-up with Pandit Auto pune they fail to give it.

The first EMI was send for clearing before 20th due to which it was not cleared, as the funds were up dated on 18th as told by the Marketing Executive. I maintain 4 bank accounts hence for clearing loan payment I transfer funds before due date but due to your representative mistake of wrong date communication and not sending the repayment schedule via post or via e-mail I am charged some fine as late payment charges. I communicated the same problem to the collection person Mr Rahul but he gave Mr Lanjekars contact who did not solve the problem and again gave suggestion to contact the marketing executive. As expected he replied he was helpless then again contact finance company toll free no where I was told they cant do anything as this was dealers case. Nither Delear is sloving this issue nor the finance company...................For the mistake of these people why should I bear the late finance charges?

I told the collection person Mr Rahul to collect cheque in his first visit but he refused to do so without fine. Pls look in the matter and request you to remove the late payment charges. Paying the installment was never the issue but why are you not recovering the late payment charges from the finance company or delear's employee. Few hundred rupees was not the problem but all the people I communicate in this regards were helpless and hopless, they infact troubled me a LOT.

Why should a decent customer face this issues, for you people cannot solve the problems when the customer is ready to pay the installments in time if informed.
I have informed Mr Rahul to collect cheque twice but he has not come. Pls see all other installments are cleared without issue.............which means the one which was bounced, would have not bounced if your company had informed me properly.

Vivek Ranaware
Director Training
PRB Trading Pvt. Ltd
Pune.
Cell- [protected]

DEAR SIR,
I Rohit Sahni wants to submit a complaint to u .i HV purchased a tata safari from dada motors last year..it given power window problem from the first week of purchase..they hv changed its motor 3-4 times ...and now its stereo is not working.company has repaired it but it is giving same problem again.plz help me as soon as possible.
regards
rohit sahni
[protected]

I bought a nano car from M/s Kulathunkal Motors, Trivandrum during Oct 2010. The company had given free warranty for the car for 18 months. In addition to this, I bought a paid warranty for 2 years by payment of 2750. Thereafter, the company declared that the car would carry a free warranty for 4 years/60000 km and included all nano cars on the road. I therefore requested the company either to refund the money paid to them for additional 2 years or this period of paid warranty may be given after company period of 4 years. However, the company refused to accept either of them and unilaterally included the paid warranty in company warranty of 4 years. Those who paid money and bought additional warranty were taken for a ride.

In the interest of consumers, voluntary organisations should take up this case with the Govt so that in future no other company is allowed to slash away the consumers' money in this way. Dy Commandant(Rtd) V Sasidharan Mob [protected]

Non Refund of Booking Amount
Dear Sir,

I have applied for the cancellation of my alloted Tata Nano on 22/09/2010 Its over 3 months now I have still neither received any response from Tata Motors nor the refund of Booking Amount. I have made several calls to their call centre with a promise everytime that I will receive a cheque within a week.

My UNI No is :[protected]
cancellation reference no MJIAD 45993
Please help me with this matter in getting my refund amount asap.

Looking forward for your support and hoping you will help me and reply.

SANTANU BANERJEE
11/374 SECOND FLOOR LALITA PARK
LAXMI NAGAR
DELHI 110092
Ph-[protected][protected]
[protected]@hotmail.com/[protected]@gmail.com

HELLO,
I WANTED TO GET TO YOUR NOTICE THAT AFTER PURCHASING A NEW CAR FROM TATA MOTORS I WAS OFFERED 4 FREE SERVICES , BUT WHEN I WENT FOR FIRST FREE SERVICE AND GAVE MY CAR TO WASAN MOTORS PVT LTD. IN DEONAR WORKSHOP THEY CHARGED ME RS 360.00 SAYING THAT THERE IS A MINIMUM CHARGES OF RS 100.00 KNOWN AS SCHEDULE SERVICE CHARGE TAKEN FROM ALL THE CUSTOMERS AND SOME 260.00 EXTRA WAS CHARGED SAYING THAT THEY HAVE PUT SOME OIL IN THE DOOR LOCK ETC KNOWN AS STANDARD CHECK AS MENTIONED ON THE BILLS DATED 31ST AUGUST 2010 . SAME WHEN I GAVE MY CAR FOR SECOND SERVICE AT THE OFFICIAL TATA CAR REPAIR SHOP AT WORLI ON 7 TH JANUARY 2011 THEY CHECKED THE COMPLETE CAR AND SERVICED IT AND CHARGED ME ZERO FEES IN THE BILL . THIS IS THE DIFFERENCE BETWEEN OFFICIAL COMPANY STORE AND DEALERS SERVICE POINT LIKE WASAN MOTORS WHO CHARGE THE CUSTOMERS AFTER ITS MENTIONED "FREE SERVICE " ..

kindly revert with the answer for this why was my first free service chargeable ????

I TOOK DELIVERY OF MY TATA INDIGO ECS GLX FROM LEXUS MOTORS LTD, KOLKATA ON 29 OCTOBER 2010. SINCE INCEPTION THE ENGINE MALFUNCTION LIGHT REMAINED ON. I HAVE SO FAR SENT THE 4 TIMES TO THE WORKSHOP OF LEXUS MOTORS AT BUDGE BUDGE TRUNK ROAD TO GET IT FIXED ONLY TO GO WRONG WITHIN A FEW DAYS. I HAVE LODGED SEVERAL WRITTEN COMPLAINTS WITH TATA MOTORS BUT THEY ARE NOT LEFT WITH ANY REPUTATION WHAT JRD BUILT UP. THEY SIMPLY RETURN ROUTINE REPLIES, CARING A FIG FOR THE PROBLEM. MY CAR NUMBER IS WB O6 E 7069 REGISTERED IN KOLKATA. EVERY TIME I HAVE TO SPEND A LOT OF FUEL, TIME AND ENERGY BUT NOTHING IS HAPPENING TO THE CAR ONLY THREE MONTHS OLD. I AM DISGUSTED WITH THE TATAS, ITS PRESENT MANAGEMENT AND ITS WORKMANSHIP. THE FUEL CONSUMPTION IS ALSO HORRIBLE.

Dear Sir,
We have bought Tata Winger (Commercial)through M/s ACT India during October. Since the day two we bought, the vehicle started given various problem and most of the time the vehicle was at service station. On 1st December, the Vehicle, Displayed Engine Problem. We have sent the Vehicle for Service on 2nd December. Till date we have not received our vehicle fully serviced and the vehicle is still with them. They found the total engine had some problem and they have changed the entire engine we guess (no updates from the service team properly). We were surprised to hear that a new vehicle giving engine trouble. We have spent around a lakh to acquire this vehicle. The balance amount was funded through Sriram Finance - Tambaram, chennai. Need a launch a consumer complain on Tatamotors and Act india for such a lethargic and irresponsible attitude. The contract we had also came to an end as the vehicle was not running properly and had breakdowns often. The service people or the sales people are not responding properly.

Service team promised to deliver the vehicle after service by 3.30Pm yesterday[protected]. But not given it yet.

Request you to please take some action and we need them to pay compensation for all our frustration and loss. I have pledged all my wife's jewels to buy this winger but i could not able earn money through this instead got high BP and Hypertension due this dealing.

Not able to attach the mail conversation to you. if you have any mail id.. let us know to forward it.
Please help us.Not able to sleep properly because of this issue.

Vehicle Registration Number TN 02 AP 5368
Name - Suriyakumar R, Pleasure Travels, 6/31, Kaveri Street, Rajaji Nagar, Villivakkam, Chennai - 49. Phone [protected].

I receive this mail from TATA itseema. And by mistakes i send all my details to that. Is any problem ll come because of this.


Premium Selection
Tata is one of the worlds most dynamic and trusted business conglomerates; Tata has more than a century of experience in the UK, and a growing presence in several business sectors.
In 2007, Tata Sons’ UK subsidiary, Tata Limited, celebrated its centenary year. Tata marked this anniversary by winning the auction to acquire Corus — the erstwhile British Steel — one of Europe’s largest steel makers. That has once again made the UK Tata leading international market.
The Corus deal was the largest-ever Indian acquisition of a foreign firm. It has catapulted Tata Steel from its earlier rank of 56 to the world’s sixth-largest steel producer and has secured the company a capacity of 19 million tunes in established markets. Tata Steel now has the lowest-cost distinction in two major continents, Europe and Asia.

Tata continued its internationalization journey in 2008, with Tata Motors acquiring the UK-based Jaguar and Land Rover for $2.3 billion from Ford Motors. The deal has added fuel to Tata Motor’s global aspirations while enhancing its international footprint with two premium brands.

The TATA Automobile Company, congratulate you as one of our FIVE (5) Star Prize Winner, in our 2010 International Awareness Promotion Online Draw (IAPOD) held in DUBAI. A cash prize of $500,000.00 USD.





To begin processing of your prize contact:


Barr. Freeman Balo
E-mail: [protected]@yahoo.co.uk
Phone: [protected]



Contact him with your,
Serial No TATAP/[protected] and Ref No: TATA: [protected]/23.
Also provide listed information below:
Names / Address / Age / Sex / Occupation / Phone no / Country .

Have You Won Before?

Best regards,
Elder, Dr. Maria Jose Mayors

RESPECTED SIR/MADAM,

IN RESPONSE OF ADVERTISEMENT IN DIFFERENT NEWSPAPERS ABOUT BOOKING OF TATA NANO, I HAVE APPROACHED TO M/S. HIM MOTORS LTD. THE AUTHORISED DEALER OF TATA MOTOR LTD. FOR TATA NANO BOOKING, AND DEPOSITED RS. 95,000/- AS THE BOOKING AMOUNT FOR THE TATA NANO BASIC MODEL, WITH THE CONDITION OF REFUND OF THE BOOKING AMOUNT IN CASE OF NON ALLOTMENT AS PER THE CLAUSE 4 OF THE BOOKING APPLICATION FORM, ON 24 JUNE 2009 I HAVE RECIEVED A MESSAGE (SMS)" DEAR NANO AAPLICANT, CONGRATULATIONS ON YOUR SUCCESSFUL ALLOTMENT. PLS. VISIT OUR WEBSITE WWW.TATANANO.COM OR CONTACT YOUR SELECTED DEALER FOR DETAILS" ON MY MOBILE FROM THE AD-TATAi, MESSAGE CENTRE [protected], RECIEVING THIS MESSAGE I HAVE CONTACTED THE SELECTED DEALER SEVERAL TIMES BUT THEY COULD NOT PROVIDED ANY RELEVANT INFORMATION AND EVEN HE HAVE MISBEHAVE AND THREATENED TO DIRE CONSEQUENCES, AND MY RS. 95,000/- MISAPPROPRIATED AND NOT RETURNED, AND BEING AGRIEVED I CALLED TO POLICE AND THE CALLED POLICE PRSONNELS ASKED ME FOR ALL RELEVANT PAPERS WHICH I HAVE SHOWN TO THEM AND EVEN XEROXED COPIES OF THE RELEVANT PAPERS ALONG WITH MY WRITTEN COMPLAINT SUBMITTED TO THE SHO, ANANAD VIHAR ON DATED 25 AUGUST 2009, BUT UNKNOWN CONSIDERATION OF THE ACCUSED, THE ACTION COULD NOT TAKEN BY POLICE AGAINST THE ACCUSED, I AM BEING CHEATED AND HARRASSED SINCE 25 APRIL, 2009.

THANXS AND REGARDS.

MOHAMMAD TAJUDDIN
[protected], [protected]

I HAD PURCHASED INDIGO MANZA ON 28/04/2010 BEACUSE I THOUGHT ITS VALUE FOR MONEY.
BUT ON 2 ND DAY ITSELF THE CAR WAS NOT STARTING AND I HAD TO CALL SEVICE ENGINERS TO RECTIFY THE SAME. SAME THING HAD HAPPENED MANY TIMES. THE QUALITY OF VECHILE IS VERY POOR THE NEW CAR DOES NOT HAD PROPER PICK UP, HEADLIGHTS USED TO GET OFF AUTOMATICALLY WHILE DRIVING, POWER WINDOWS WORK SOMETIMES FROM DRIVER SIDE AND SOMETIMES FROM LEFT SIDE. BRAKE LIGHT USED TO BE ON MANY TIMES. ONE OF THE DOOR USED NOT TO GET LOCK BY CENTRAL LOCKING. AND DOORS HAVE TO BE PUSHED FOR LOCKING IT MEANS DOORS ARE LEFT OPEN WHILE WE LOCK IT. AND NOW THE VECHILE IS AT SAHAKAR NAGAR FOR SERVICING AND ABOVE PROBLEMS ON 20/11/2010. BUT TILL TODAY ITS LYING THEIR IDLE AND ON TODAY ON 14/12/10 AFTER CONTACTING MANY TIMES THE WORKSHOP PEOPLE SAYS ITS ENGINE IS BROKE DOWN DUE TO WATER OR DRIVING IN FLOOD BUT MY CAR HAS NEVER GONE OUT FROM CITY OR IN ANY FLOOD ANDS ITS COMPANYS FAULTY ENGINE DUE TO WHICH IT NEVER GAVED AS PICK UP. WE HAVE OTHER BRAND LIKE MARUTI, HYUNDAI, SKODA, NISSAN NO CAR HAD THIS KIND OF PROBLEM. BUT ITS SHAME ON PART OF TATA MOTORS TO MAKE THIS KIND OF FAULTY CAR. I SHOULD GET REPLACEMENT OF CAR AS THIS FAULTY CAR WILL ALEAYS PROBLEM AND HALF PART OF MY LIFE WOULD GO IN TATA WORKSHOP. IF NOT TATA SHOULD NOT MAKE CARS IN FUTURE............

I purchased the indigo manza aura modal (cargo motors – s.g.highway ahmedabad Gujarat), I book on 21/7/2010, and the delivary date is 10/8/2010.

my registration no. is - GJ-1-KE-3091. NAME:GAMBHIRBHAI MEHTA,

my chasis no. is : MAT613233ALG23735

Engine no : 323B[protected]

But I purchased car and 10 to 15 days in many complain for this car. I shoked . because the tata motors is a world biggest company. How possible it .? but I show the car and many complain for it and I think tata motors sell a used car or defective pcs . and. 15 to 20 complaints is for new car . How possible.? I put car cargo motors but he solved the some problem. but some problem is not solve. I put car but car problem is not solve as a company level beacause,cargo company's fitting is so diffrent tata company's fitting. what is the meaning purchas new car because, I put car in to 5 to 6 days(many time). My business is automobiles all gujrat. I go all gujrat's touring for business purpose. I could not go touring in last 45 days. because of thos reason I got very lose my business, my mind is very mentaly harasment for it. YOU KNOW VERY WELL THERE IS A NO ANY PROBLEM IN THE NEW CAR. So Pls change the car. I know tata company this problem solve.



I want a replacement for this car as soon as possible

Dear Sir,
I had paid an amount of Rs 1,00,000.00 (rupees one lakh only) against booking of I Tata Indigo cs e gls vide an account payee cheque of state bank of Bikaneer and jaipur in Favour of M/s Abhishek Motors Pvt Ltd,,to their tezpur personnel Mr Dhurba Jyoti Neog .He provided me with a receipt No 7333 dated 16-07-10 of M/s Abhishek Motors (P) Ltd M.R.D.Road,Silphukhuri Road Guwahatii 781003.The account payee cheque bears a number 520839 and is dated 16-07-10.
As the Tata finance was not forthcomming i had written a letter to M/s Abhishek motors Pvt Ltd at guwahati and Tezpur branch asking for refund along with interest on 25-09-10. There has been no response from either Guwahati or Tezpur offices.
I met the Tezpur personnel and asked for the money when he issued me a cheque no 802631 of account no [protected] of state bank of India Mission chariali branch(Tezpur) dated 8-10-10 which has been dishonoured.
When I contacted the Guwahati office they had asked me to take the money from the tezpur office
I am at wits end of recovering the same.
Please do intervene for a speedy refund.
I am also enclosing the doccuments for you perusal and action at the earliest
My E mail address is [protected]@hotmail.com and mobile no is [protected]
Mr Dhruba Jyoti neogs (tezpur Officer of Abhishek motors pvt Ltd) mobile no is [protected]
Mrs Sara Thomas
I have to get my money back would you please help me out

i have tata safari dicor 2.2 lx ,model of
chassis number- 403066FRZN11806
registration number-WB-30F-5792.
my safari had made kilometer till now 73,941.but my car has broken 2 times of timing belt,one at 60,000 and another at 73,941.but in book it was written that after 1,00,000 kilometer TIMING BELT has to be changed.but this had happened 2 times but last time at 73,941 kilometer many things has broken like, Cylinder head and head gasket, oil pump and drive, crankshaft and related bearing and seals, timing gears, belts and chains, camshaft and related bearing and seals, cam follower,valve gear, pistons, connecting rod, gudgeon pin, internal oil seals, bore / liner, turbocharger, inter cooler units where factory fitted ALL HAS BROKEN SERIOUSLY.1 month has over my tata safari is at now JUST SERVICE kolkata 1 month has over but my car is not ready YEAT i am very much tensed.my car is in warrenty and i am not getting any help till now,this is the service of TATA MOTORS.i have done a great mistake by buying tata safari.MR RATAN TATA WOULD STOP HIS TATA SAFARI PRODUCTION OH OH NOT ONLY TATA SAFARI BUT ALL TATA CARS TATA CAN'T GIVE SERVICE,TATA IS BEST FOR SELLING SALTS AND ALL STATIONARY GOODS.

I had booked a NANO CAR at Rs. 140000/- (One lac fourty thousand only) and I was alloted the car also. But I had cancelled the alloted car and submitted the necessary documents and applied for the refunding of the booking amount. But 5 months has since been elapsed i have not been refunded my booking amount yet and on asking the customer people is not responding properly.
Kindly suggest what can be done in this case.

DEAR SIR
MATTER MOST URGENT
MY VEHICLE DETAINED AT ARASPVPV ,MADURAI FOR MORE THAN
A MONTH FOR WANT OF SPARES
REFUSE TO COVER IT UNDER WARRANTY
LEFT WITH NO ALTERNATIVE EXCEPT APPROACHING CONSUMER COURT FOR REDRESSAL
with regards,
P.A.STEEVENRAJ

I am Ajit Doshi. My Car # is MH 01 AL 4236. I had purchased this car in September 2009 & at that time 'Nine Days Nine Cars' contest was going on & luckily I had cost of the car reimbursed in that contest. For that I had to pay TDS of approx. 1,11,000/- which I duly paid to Wasan Motors, Marine Lines Branch. The Pay order was drawn in the name of Tata Motors. Since then, I am following up for the TDS certificate so that I...

--- On Fri, 17/9/10, Tata Motors-Complaint Reference <[protected]@tatamotors.com> wrote:


From: Tata Motors-Complaint Reference <[protected]@tatamotors.com>
Subject: Complaint Registration
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Friday, 17 September, 2010, 1:21 AM






Dear Mr. NISHITH. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:

Complaint Reference No: 1-[protected]
Complaint Area: Value added services
Preferred Dealer: COMMERCIAL AUTOMOBILES - MADANMAHAL
Dealer Contact No.:[protected]
Dealer Personnel: SANJEEV DATTA

Regards,

TATA-MOTORS



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thank u for registering my complaints again and again without taking any constructive steps....COMMERCIAL MOTORS ,JABALPUR has been harresing me since tha day one i lodged a complaint against them.
when my car was in there work shop they could not resolve its problems saying that its a high end car. now. after having left my car with them for more than a month they say that please get your car back so that we can service it. with missing parts already(courtesy COMMERCIAL MOTORS,JABALPUR) AND leaving my car for a month plus at there service center... do you think i m an to trust my car with them again.....