Tata Motors Complaints & Reviews

Tata Motors — After Sales

I Purchased a New Linea Emotion Pack, Petrol Version on 3rd of November 2010. However i feel like i have purchased a Second Hand car. I am facing so many problems with the car and in-spite of contacting Techno Automobiles again and again i am not getting any response. On the date of Delivery, all the features of the car were not explained to me and till date i dont know how to use the "Blue & Me" function of my car. The Cigarette Lighter for my car was given to me many visits to the showroom and the Lighter is faulty and in-spite of asking again and again i have not been provided with a replacement. The Power window of the Front Driver side is not functioning properly, The window glass shifts out of the Door Frame while coming up and now i have to hold the glass in place to bring the window glass up in correct position. The Rubber beading of the Rear Windshield is dislodged and separated from the glass due of which their is an squeaking sound while driving. I have approached Mr. Manish Nagpal the Sales team Member for Techno Automobiles again and again who asks me come to the Showroom and he will get these problems solved, However when i reach the Showroom he tells me that the concerned person is not there and to come another day. After making around 20 or so trips these faults have not been rectified till date. After Confirming with Mr. Manish Nagpal i got a Woofer and Amplifier kit installed with my music system but now after spending almost 30,000 Rs on the system i came to know that the company fitted music console does not have enough output to support the kit and now my whole money has gone down the Drain. In my whole life i have not seen such bad after sales team. It's as if Tata Moters is interested in only selling their cars and not to satisfy the customer. If you could help me then it would be appreciated however seeing the response i have got till now i dont have nay high Hopes from your Team.

yes true. Spares are not available
My car just for want of accelerator cable is in the garrage

Dear sir,

I m an unfortunate user of tatas indica vista quadra jet car. I purchased this car on dated 20 dec 2009 years back from ASHOKA AUTO SALES, AGRA, U.P.(Reg. No.UP80 -OO65) and from last 40 days I have suffer a problem with the A.C. Of My car, Istly I had send my Car to your Service dealer Ashoka Auto Sales and his technician told me that compressor of my car is faulty and this compressor will be changed with in 8-10 days after my follow up to Ashoka Auto Sales every after 10 days, Your service team commited for another 3-4 days, but after 28 days I had complaint in your customer care sale, I Have Receive a call from Mrs. Sunita (Ashoka auto ), she told me that this commitment of 8-10 days is applicable when your car is stand in our service station, I met to Mrs. Sunita (AshokaAuto Sales ) and say to her that I am very much disappointed to your attitude, after that from dated 16 may 2011 My car is stand in your Service dealer Ashoka Auto, After 10 Days according to your policy (Commitment of part replacement) I met to Mr. Vijay Sharma (G.M.Service Ashoka Auto), but he say COMPRESSOR is not in our stock even in TATA MOTORS and we can not commit what time compressor will replace. today I think no one is willing to help me. I am facing harrassment from Tata Motors and it’s service center ASHOKA AUTO SALES from last 40 DAYS
I have a horrible experience with Tata Indica VISTA and I want this to be known to every possible citizen of India.
So kindly request to you please mange my problem, if you are giving solution, I will very thank full to you and your company.
Regards
Atul Sharma
[protected]

Asoka Auto Sales — Pathetic service and not getting all the papers

Respected Sir,
i watch your show daily, its very good show for consumer to get justice from defaulters.
i have a case of pathetic service by Ashoka Auto Sales (Tata Motors Agency) and i want to draw you attention in this regard so after that nobody get suffered with same kind of situation that i am suffering right now:
I had purchased a car (Indica EV2 Lx) from Ashoka Auto Sales (Extn: Mathura office) one month back. they handed over car without car user manuel, stereo user mauel, stereo Remote and service book. after some days passed i had asked for all material which was left so company official Mr. Devendra Parashar told me we will give you all the items from taking another car when it comes to our showroom but nothing happend for many days, after getting mentally harrased and nobody is picking up phone i went to office then they gave me only service book when i inquired about other items they have no answer after all this i had asked about car insurance and registration because i know this thing will take time after purchsing of car so i asked but they gave me answer everything is in process. now 45 days passed after purchasing of car i have not get car user manuel, stereo remote and manuel, insurance and car registraion because of this i am getting by penalised by 1250 rs from RTO for Late registration. i have never seen such a pathetic service by car agency so please do some needfull in this regard and take some strict action against Ashoka Auto Sales so further they will get to know how to give srvice to consumers. Thank you.
yours faithfully
Rajendra Prasad Gupta
[protected]
1976, Calcutta House, Dampier Nagar
Mathura

1 TATA MOTORS ARE NOT CAUTIOUS AFTER SALES SERVICE,THEY DON'T WANT CUSTOMER,ASPER LAST 9 YEARS SEEN NEVER TATA MOTORS PASSANGER CAR DIVISION ENGINEER IS ATTEND THE VEHICLE FOR TECHANICAL PROBLEM ,NEVER TATA MOTORS ARE REPLYING AGAINST ANY COMPLAINT.WE PROUD ON RATAN TATA BUT ON WHICH MATTER?GOD KNOWS,HOW IS ORGANISATION IS WORKING ?
2 I FEEL NEVER PURCHASE TATA PASSANGER CAR ,IF YOU FEEL GO TO OTHER ORGANISATION .
I AM WITH 2 TATA CARS( INDICA AND MANZA) BUT FOUND TATA GROUP IS NOT GOOD IN SERVICE AFTER SALES AND PRE SALES.
IF ANY HELP IS REQUIRED NOT TO PURCHASE TATA CAR REASON FOR THAT CONTACT ME ANY TIME MY NO [protected]

Complementy Dissapointed from Tata Venture

Totally waste of money for this product from tata.bought it at last of 2011 and from that time only vehicle full of problems ...want to throw it

KANSAL ASSOCIATES
An ISO 9001:2000 certified org.
Registered with Small Scale Industries
2504, Bengali street, Ambala Cantt-133001
IMPORT & EXPORT CODE NO [protected]
TIN [protected] WARD IV, CST NO/AMB/27526 DATED 21.2.1990
PH:[protected], CELL: [protected]
E-mail: [protected]@rediffmail.com
MANUFACTURERS, EXPORTERS & SUPPLIERS OF ALL KINDS OF LABORATORY CHEMICALS, SOLVENTS, GLASSWARE & SCIENTIFIC GOODS


Complaint against M/S Metro Motors Rly Road Ambala Cantt and Tata Motors Finance Ltd.

Sir,
I respectfully submit as under:

That, I Anil Kansal R/O 1083-84/36 Bengali Mohalla Ambala Cantt is carrying on the business of Scientific Goods at Ambala Cantt.In the year 2004, I made up my mind to buy a diesel engine car for my business and as well for my family.

I discussed the matter with my friends and relatives, then every one suggested to buy Tata product because Tata has its own name & fame and is specialized in diesel engine vehicles, also Mr. Rattan Tata the Chairperson of the company who is having the name in market of automobile industry.

So I decided to buy an Indica DLS car from your dealer M/s Metro Motors Ambala Cantt. In Nov 2004, I purchased an Indica DLS car bearing Engine no 475IDI02GVZP70974; Chasis no 600142GVZP74497, invoice no PCD/25002 dated 30 Nov 2004, from Metro Motors, Ambala Cantt and got financed same from Tata Motors Finance Ltd.


That I paid Rs 60, 000 as margin money and balance was financed from Tata Motors Finance Ltd on monthly installments of Rs 9625/- .

It is very surprising that Tata Motors Finance is financing Second hand flooded car on the invoice charging the value of a new car.

That from day one the said Indica Car started giving me lot of trouble, the inner plugs, and fuses were covered with mud and rusted. I was shocked to know that I was cheated and flooded car has been given to me. I made number of complaints to Metro Motors but they did not care at all.


In April 2005 I was on the way to Ajmer with my family by the said car and the car got stopped in the journey, then I was compelled to got it repaired from the Tata authorized nearest service station in Jaipur. There also it was confirmed that the said car was not new. I was very astonished that such a reputed firm dealing in such a good brand are indulged in such activities then again I contacted the officials of Metro Motors Ambala Cantt and they did not care about the matter again. For six months of exchange of car the statement of account was not provided despite my regular visits. On 05 Jan 2006 I wrote a registered AD letter asking the statement of old car and new car. In reply to my correspondence I was given a account statement which clearly shows the extra charging of Rs 43, 000/- For which the cause of action arose.

Then I collected more information about the status of my car and came to know that not only my car but number of flooded cars were sold, for which I am having sufficient evidence.viz complete details of engine number chassis number and name with addresses of the buyers who got flooded cars and the details of insurance company reflecting my details for which the claim was asked by Metro motors but rejected.

I contacted at your Mumbai office and Mr. Sunil Thakur who is still in Metro motors who agreed to exchange the car unconditionally on the condition to not to make the matter public.
But in whole of the exercise I was charged Rs. 43, 000 extra (details below) which was agreed upon to be adjusted in last installments.

1. Rs 10, 000 for insurance
2. Rs 15.000 for difference in cost of old and new car
3. Rs 18, 000 for denting and painting of old car

This totals to Rs 43, 000

On Sunday 3rd of July 2011 at 10 A.M my car was stopped at Karnal by your unauthorized recovery agents in which my old parents were on the way to bring medicine for my son suffering from serious heart problem. Those agents forcefully stopped the car and forcefully entered the car and collected
Rs 520-00 without receipt saying that we will now send the mail to all India level to not to stop the car. What a fun.

I waited a lot but so far nothing has been done.
It is advised to investigate and probe the matter to settle the above said amount and provide me NOC at the earliest to avoid further complications.

Copy to:
Tata Motors Finance Mumbai ANIL KANSAL
Tata Motors Finance Chandigarh CELL NO :[protected]

Enclouser:List of flooded damaged cars

This is Unethical.. playing with the careers of the young brigade who will be the future of india...

TATA Motor — car a/c problem in waiting

to gm my car's ac mistec mani times thair problem in wairing. Send my car many times in sikar bhagwati auto wheels but they r not foud mistec of my car. My car no. RJ18CA2782, RAKESH GURJAR, CELL NO.[protected] SOLVE my prob.to senier wiring engeniar

To Harsh gupta
my self amit sharma and i have deposited my draft
for rupees 8, 850/- dated 8 aug 2011 for the interwiev selection
procedure after this i received my call letter or air ticket for the
interwiev till 28 aug 2011 but till date i receive nothing!! and ur
cell phone is also off. so plz talk to me nad send my call letter and
air ticket for the interwiev!! and if not doing this plz refund my
money or draft !! as soon as possible!
thanks.
MY CANARA BANK ACC/[protected]
MY CONTACT NUM IS [protected].

hamne bharosa kiya par hamare sath fraud hua !!!

TATA Motor — CHANGE CLUTCH PLATES

कोई सुनवाई नहीं होतीं कभी कहते अगले हफ्ते कार की CLUGHT PLATS आयगी तो कभी एक महीने से ये सब हो रहा है दो महीने से हमारी कार का काम नहीं हो रहा है आप से नेवादन हें की हमारी कार जल्द से जल्द ठीक करवाने का कास्ट करें

धन्यवाद
फॉर चेतन इन्दुस्त्रिएस

TATA — Finance

I Bought an Indica Carin Jul 2005 From Kulathinkal Motors Trivandrum, with Finance from Tata Finaciers and as per agreement My garanter Mr Joyson Joseph will pay the installment in time and all payments have been made in time with submission of advance cheques.

But The staff of Tata Finanace Co failed to present the cheque in Bank in time and another cheque issued for their mistake and the Manager of Trivandrum Office assured me that no extra charge will be levied, because it is their mistake.

Finally after completion of the payment I asked for the completion certificate, Dute delay in EMI payment a fine of Rs 7000/- also to be paid for issuing completion certificate.

Ineffeiciency and irresposibility of Tata staff threw all the blame on he customer not only financially but also mentaly humiliated by TATA.

Veh No KL 22 313 Indica

Buyer KG SAJI
Garantor : Joyson Joseph

Dear sir,

I have purchase the TATA MANZA ELAN in the month of May-2011 from BALAJI CARS P LTD, THANE BRANCH,
The vehicle is not functioning properly right from the first day, we have given so many complaint to balaji executive not attending the complaint properly,
You are requested to look into this matter immediately else we have no option to go the consumer court.

Cheaters they are

This is another complaint which I am raising and this is regarding discrepancy in Invoicing which has directly impacted my Warranty of vehicle. Legally its is wrong to raise invoice before purchase of vehicles.
The vehicle MH12TH1148 was purchased on 7th mar 2021 but as per records maintained & invoice copy by Rudra motors, they informed my Warranty starts from Jan 2021 onwards because they raised invoice in month of Jan. Ideally it should start from the date of purchase of vehicle.
Also I have faced lots of trouble since last 7-8 months.
1. Documents were wrongly raised during purchase of vehicle.
2. They lost file which resulted in delay of RTO registration
3. Gear box was leakage
4. My vehicle suddenly had a lock issue wen I was in outstation as door lock of boot had actuator issue. During this time Tata motors didn't provide me on road service in alibaug and I was asked to visit local garage. This is ethical issue as my Warranty covers on road issue as well.
5. Now my Warranty was wrongly registered by rudra motors team. Now they are asking me to contact sales team.
Above 5 issue have caused me mental harrasment due to service of tata motors and I have raised complaint as below

Dear Customer, we regret the inconvenience caused. Complaint#[protected] opened. Our team is working on it & would revert shortly. Regards, Tata Motors

Hello Regional team of Tata motors, ,

Hi Mr. Amit & Mr. Ruprit,

Need your kind intervention on this case. As Rudra motors contacted me (Raj Kumar & Mona) but they denied to support in this case. Wherelse the Fault is from Rudra motors as they raised invoice 2 months before in month of January 2021 wherelse my date of purchase of Car is 7th mar 2021 & registration was end of mar. This is impacting my Warranty period as it's getting lapsed 2 months before.
Legally it is wrong they have raised invoice 2 months before.
my Contact number: [protected]/[protected]

TATA MOTORS NANO — FRAUD

I PAID ALL MONEY FOR MY CX NANO AND DELIVERY IS JULY TO SEP,2009

PERIOD IS OVER , NO BODY KNOWS AT TATA (MANAGEMENT/DEALER) WHERE IS CAR

TATA AND HIS MANAGEMENT ARE FRAUD AND CHEAT ,HAVING ALL DOCUMENTARY EVIDENCE.TO PROVE.

ASHISH JHUNJHUNWALA

[protected] MOBILE

TATA NANO — Refund of Loan Amount

Ref: Refund of Loan Amount
Unique Identification N[protected]
Cancellation No - T Z SOM -09422 dt 22.12.09.


Sir/Madam.

Please confirm whether you have refunded the booking amount to Canara Bank who
financed and sent you at the time of booking (Vide Loan A/c No. [protected]).

If not please refund the same to Canara Bank, Alipore Branch, Kolkata-700027, directly so that the loan account can be closed immidiately to avoid cutting of
recurring interest.

Yours sincerely

Dr. B. Ansari.

13/H/51, Braun field row
1st Floor, Flat No-1
Kolkata-700027
Mobile No-[protected].

Hi Tata Team,

I am little worried about the news that Nano on fire. Could someone through somelight on the same. Why TATA's are manufacturing such vehicles if it is rick to people's life.

Best Regards,
Snehal

Tata Motors — cancellation and refund amount

In respect to the cancelation of the NANO car (application no.[protected] ;smt-NISHA SHARMA) .
The refund amount transiction done by you of (Rs-95000) is made on the wrong account number(i.e.on -[protected]) SBI branch HAMIDIA road BHOPAL codeno.1201
but till now the amonut has not yet been get deposit in the desired account(i.e.ACCOUNT NO - [protected])
THE above information is also been given by your NANO CUSTOMER CARE.
So kindly,
rectify your mistake and do the transiction on this right car loan account no.
(ACCOUNT NO.- [protected])SBI BRANCH HAMIDIA ROAD BHOPAL code no.1201.

AND if rectification not made then some LEGAL ACTION will taken
.
SO, please sent the amount immediately in my right car loan account .
YOU may,
CONTACT
THE BANK on this PHONE NO.- [protected] (Mr.OBEJA )
Branch manager SBI HAMIDIA ROAD BHOPAL(M.P)
and
SANCTION athourity RACPC SBI BHOPAL
PHONE NO- [protected]
(Mr. SHRIVASTAV)



APPLICANT ,
Smt.NISHA SHARMA
NANO application no.[protected]
CONTACT NO. - [protected]
RESI. no. - [protected]

TATA MOTORS NANO — return of booking money

I have send email few days back about the said matter ,yet no reply from tata motors....UIN[protected]

Very true.I have submitted all my documents as tata motors nano customer care told us four months before.But still it is showing under process.No information from tata motors side is given to us for delay.They are having really very cunning sort of approach.

Tata Motors — refund of amount

sir i have purchased a tata indigo lx car from annanya motors sultanpur of amount 590616.00 through dd of pnb on dated 13.02.2011. and company give corporate discount of amount of 3000 with 2000.00 another, total discount was 5000.00 . but till now they are not return the didiscount amount .

Tata Motors-OMR Check Point-Please do not give your vehicle there for service. I had given my Tata India Xeta for a regular service and when I got the car back, I had to open-up the engine because of a faulty service done by them. The guys had no clue on how to rectify the problem. I gave my car to a local mechanic and he rectified the problem. Totally unprofessionals !!!

TATA MOTORS LIMITED — Non Receipt of F.D Certificate

I HAVE APPLIED FOR THE TATA MOTORS F.D. SCHEME AND SUBMITED 50000/- THROUGH THE GURGAON BRANCH OF KOTAK SECURITIES THROUGH THE CHEQUE NO-488706 DATED 15/04/09 DRAWN ON ABN AMRO BANK . BUT I HAVE NOT RECEIVED MY F.D. CERTIFICATE YET. PLEASE LET ME THE STATUS OF MY CERIFICATE AND SEND IT AS QUICKLY AS POSSIBLE.

TATA MOTORS LIMITED — Incorrect Rate of Interest on FD.

I have made a fixed deposit in Tata Motors Ltd. vide cheque No.33580 dated[protected] drawn on Axis Bank through ICICI Securities Ltd for 36 months (cumulative) in Senior Citizen Category which carried a interest of 11.5%. I have received FD Receipt with No.196877, Category Public, Status RES.IND with rate of Interest of 11%. Please tell me whether my application has been treated under Sr. Citizen Category or not. If not why. Also I request you that I am eligible for 11.5% interest whereas i have been given 11% only. I also had submitted required papers including copy of Voter ID card.

TATAMOTORS FD — NOT RECEIVED FD RECEIPT

I HAVE SUBMITTED MY APPLICATION FOR FIXED DEPOSIT WITH TATA MOTORS ALONG WITH CHECK ON IN AUGUST WITH THE OPTION OF MONTHLY INCOME SCEAME . TILL NOW I DID NOT RECEIVE MY MONTHLY INTEREST OR THE FD CERTIFICATE .SINCE I AM A RETIRED PERSON I DEPEND ONLY ON MONTHLY INTEREST WHICH I GET FROM THE DEPOSIT.c772a

TATA Motor Limited — Non receipt of FD Certificate

Dear Sir

My self (Yugal Kishor Gupta ) and my wife Meena Gupta through M/s Bajaj Capital ,New Delhi invested in your esteemed company Rs.50000/- each for a 2 years plan of Fixed deposit vide our cheque Nos.506601 and No.506602 dated 1.5.2010.
Tll date we have neither received the original FDs nor any communication threre of in this regrd.
Pse reconcile.

Y K Gupta

TATA MOTORS LIMITED — non receipt of interest - duplicate interest warrant

I deposited Rs 40,000 with TATA motors in 2009. One of the interest warrants sent to me for Rs 1,100 has become and stale and I did not receive the duplicate Interest warrant so far. My deposit receipt no. is 162796. G Pratheeth. email [protected]@gmail.com

Same with my Tata Manza purchased on 01 Jan 2010. The boot leaks and is currently at the B U Bhandari service station at Aundh Pune.

Water fills up the area of the spare tyre and has now seeped to carpets below rear seats

Complaint at Tata Motors compliant site has yielded no response for more than a week. In America, there would be a recall for such defect.

The car has been good so far, but such manufacturing defects are not acceptable. Just that I am a big fan of the Tata Group, else it is difficult to accept the product defect and the poor customer service.

- Sagar

I've bought Tata Vista(terre quadra) on 23-dec-2009 from ur dealer Goldrush Sales Lucknow with expectation that i'd b proud owner of tata, but till now i am afraid that my money has been spoiled.i've travelled only 11, 500 km approx.and now engine is making too much noise, pick-up and average of d car is also very dissatisfactory.The clutch is tight from d very first day as compared to other models and after telling this to service station no one has resolved d problem this wasa another bump given to me from ur service station(GOLDRUSH SALES -Chinhat Lucknow), no one comes to attend, service boy comes only to convince to give more marks to feedback call even car washing is not done properly, Please take my complaint seriously so that i can get value for my money.
email:[protected]@yahoo.com
mob:[protected]

Tata Motors Nano Car — no delivery of car against full payment as promised upto sep 09/ dealer Speedwell motors Rajkot

I am successful allote of Nano LX model through Speedwel Motors Rajkot I made full payment as per demanded it was mention to allot the same upto sep till to date i was not getting information at what time and when i received the car at the time of my freqevent inquiry no clear reply i received from dealer of Rajkot. It is amatter of neglegency towards the customer

Tata Motors-Nano — Refund of cancellation of Nano

Tata Nano was booked vide Booking ID No:[protected] & same booking was cancelled vide cancellstion reference no: BNVK7-20321. Letter dtd 31st March, 2010 was given to Tata Motors, Noida Office with a request to tfr balance amount after deducting cancellation charges in saving bank account no[protected] of ICICI Bank Ltd, Sector-18 Noida.

Said letter alongwith cancellation form duly filled up was given to Ms Arsha & she confirmed that amt will be credited in above stasted account after 30 days. No such amt have been credited so far. No of e mails have been sent on [protected]@automobilesterling.com & no reply has come so far.

Writer would request you to help in this matter as no one responds from the office of Tata Motors.

Warm regards.

Usha Mehra

TATA MOTORS/ NANO — REFUND AFTER CANCELLATION

DEAR SIR,I REKHA SAXENA BOOKED NANO CAR UIN NO.[protected] OUR CAR LOAN A/C NO.[protected].CANCELLATION NO.NVAAA-22457 DT.12/03/2010.AFTER TOO MANY DAYS,YOU COULD NOT REFUND.PLEASE EXPLAIN ABOUT IT AND ARRANG TO REFUND THE AMOUNT AT THE EARLIEST SO THAT THE ACCOUNT OF CAR LOAN CAN BE CLOSED AT THE EARLIEST.THANKS

nano car refund — no response from the company

I booked a nano LXBS-3 by paying booking amount of Rs 1,40,0000(state bank of india race course road branch Bangalore)by cheque number 588665 dt 14/4/2009 thru nano booking agent by name Trilok.the same was encashed by tata motors on 24/4/2009.i have the bank statement with me to that effect.
an allotment letter was sent to me on 23rd june 2009thru prerana motors,bangalore.
however i changed my mind and cancelled my booking on 28.06.2010 and submitted all
the original documents and i was told that refund will be made within 45 to 60 days.
after having waited that long i called up tata motors call center number only to be told that there is a loan taken by me.
it was a shock to me.i have not availed ANY LOAN from any financier for this purpose and have made the payment from my personal savings.
also i have sent a letter thru courier with all these details and copies of the documents
i have with me on 16th august to Mr.Nitin seth,head car product group.
recently i have taken voulantry retirement from my service and i am in need of my refund very urgentally.
i wish a premier company like tatas should take early action and refund the amount
without furthur harassment.
grieved customer lakshmi

NANO — after cancellation not rec payment

Dear Sir,


With the reference of your message in Mobile (at 4th June 2010 8:23 p.m.) Launch of Tata Nano Sanad Plant your Car delivery has been preponed to june 2010 .


Against this message we are not interested to take delivery of Nano Car. Therefore I have cancelled my booking, Even we are also send the No Due of SBI to Brijlex Moters, Sigra, Varanasi 22 July 2009, 12:15 P.m. by Fax.


After processing all the formalities still we are not getting the deposit amount. So please revert my amount with interest as soon as possible.


My Bank A/c No: [protected] Anjani Kumar Poddar
Syndicate Bank, Azamgarh Branch.




Thank You,


Regards,


Anjani Kumar Poddar,


UIN NO:[protected]


Azamgarh


Contact No: [protected], [protected]

many times i call to cos care no responds
also e mail to tata nano