[Resolved]  Tata Photon + Mobile Broadband Service — Cancellation of connection

PHOTON BROADBAND CONNECTION — NO SERVICE

A series of mail correspondance has occured between me and Reliance customer care (different persons reply everytime, the latest being anonymous) for refund of a new BROADBAND connection sold to me at an my residence, verified personally by their representative in their records, which DOES NOT WORK. Reason for non functioning is the infrastructure in Malad New link road is absent. Every mail is provided with a service ID logging and after a few days without any mention of their lack of infrastructure, DEMANDS OF MINIMUM CHARGES ARE MADE. There is ABSOLUTELY NO MENTION OF REFUND OR ANY REMORSE for not being able to PROVIDE SERVICE.
ADDED to the above trauma, their back end office representatives keep calling every alternate day (three to four times at the residence and mobile no provided during registration) rudely to pay up certain minimum charges (giving threats of disconnection of electricity as this service also unfortunately is theirs), for BROADBAND SERVICE WHICH IS NOT AVAILABLE IN THE AREA FROM THE DATE OF ACTIVATION 24-JULY-2009 TILL DATE.
ON WHAT GROUNDS DOES RELIANCE COMMUNICATIONS EXPECT ME TO PAY FOR ZERO SERVICE? THE SELLING OF THE BROADBAND CONNECTION AT THE ADDRESS PROVIDED, WHEN THERE IS NO INFRASTRUCTURE ITSELF AMOUNTS TO CHEATING. AND THEREAFTER THREATENING IS ANOTHER MUSCLE POWER BEING SHOWN TO AN INDIVIDUAL, PERHAPS THINKING AN INDIVIDUAL HAS NO TIME AND MONEY TO WASTE AGAINST AN EMPIRE VIZ., RELIANCE ADAG.

Tata Photon+ Mobile Broadband Service connection — for photon device

Complaint for TATA photon divise

Hello,

I am Rishika malviya I have taken a connection for internet brodband connection (photon+) my costomer aplication form no is MHROM 1691319 with the plan of Rs 2999 from your retailer in Mega centre, Hadapsar, OM Tele Communication "ROMTSMHF 1335".
my complaint is
on sturday 20th march 2010 evening i recived the demo for tata photon + brodband internet connection from Mr. Om Lohe the owner of OM Tele Comunication "ROMTSMHF 1335". with HUAWEI (Memory card slot facility) divise we like the internet speed as well as memory card facility divice becouse no other company provid such facilyty for memory storage this is the one reasone we chose the photon + On the same day I given them all documents requaiered with cash Rs. 2999 for my connection for the same divise. mr om Lohe told me that your servise and divice will be totaly same as Demo i am giving you right now and your conection will be 100% activate on monday

but after three dayes that means one day delay the installation the person came and activated the wrong divice, name as photon_EPI valley which is not having the mamory slot fuctioni like photon HUAWEI divice. as soon as we foud this the device is not as demo we emideatly contact to the Mr. Om Lohe for camplaint

I am totaly disopinted with the reason of non availability of the stock and the servise thay given us. If I am buying the divise for the additional facility of memory slot which is extreamly usefull for my work then why should I bear the expenses for the other devise.

So, please repace my the photon__EPI valley with the HUAWEI (Memory card slot facility) divise as soon as possible or cancel my connection and refound MY FULL AMOUNT.

Tata Photon + Mobile broadband services — Speed is very slow

I m using Tata photon + mobile broadband service and its speed is very very slow please resolve the problem. My no. is [protected], please resolve this problem so that i can use it speedly.

Tata Photon + Mobile Broadband Service — download speed is very slow

I inform you that download speed of Tata photon + mobile broadband service is very very slow please resolve the problem.

I m verry much agree with him i m also a consumer of tataphoton+ service providor cummet 3.1mbps but tataphoton+givs only 300 to 700kbps my photon+ no is [protected] n i m also complain 4 this from the same date when i bought it 1 mont past but there is same problem with me

tata photon+ mobile broadband service — download speed

Download speed in this place is about max 120 kbps whereas key features for download speed written upto 3.1 Mbps. Will you please go through the matter?