Tata Photon Complaints & Reviews

SIR, I HAVE HONOUR TO STATE THAT I AM IN THE POSITION OF TATA PHOTON WHIZ PREPAID UNLIMITED PLAN( RS 777/-) WEF 15/09/10. I AM NOT ABLE TO CONNECT THE INTERNET SINCE THEN BECAUSE THERE IS LOW SPEED AND ALWAYS INTERRUPTION OF NETWORKS. MY TATA PHOTON WHIZ NO IS [protected]. MY CONTACT NO IS [protected]. YOU ARE REQUESTED TO SOLVE MY PROBLEM URGENTLY . AN EARLY ACTION IS REQUESTED. I HAVE ALREADY REGISTERED A COMPLAIN IN CUSTOMER CARE BUT...

I have puchased my tata photon today from connaught place delhi and the tata guys were not able to install it in my laptop then finally they have said that the laptop hadware (dell latitude e5500) is not compaitible with your laptop. you required to replace this. When i have complain this in zonal office of tat photon this guys said windows is installed i donn't how to connect on it. I know how to connect only in windows xp. when i have...

Hello

i have purchased tataphoton+ HUAWEI EC1261 in chennai. As per the system requirements/specification, it will support windows7 32-bit OS.
In reality it not supporting windows7 OS.

1) After installing the device software, the device is not detecting and it's failing to find it.

2) The second thing is that when i installed the device software, my laptop operating system is not shutting...

Dear Sir/Mam,
I had raised a complaint with respect to photon plus which was linked to my account on Jan-2010, there was no proper response and I couldn’t use my photon connection for last three month which is highly critical for my kind of work where I need to access my mails & do my work, so I had an severe mental torture as my whole lot of office work everything went for toss. I have already suffered lot of loss and pain...

Respected Sir,
I have registered a complaint with Tata Photon Plus Customer Care on the 3rd of October, as I was unable to connect my internet. The customer care promised me 24 hours and now one week has gone and they have not provided me with the solution.

The Validity of my recharge is 30 days in which 14days have already gone if this week also passes by then my whole money is in vain.

I request you...

My Tata Photon Plus Account No. is[protected] and TataIndicom No. [protected] witg Tarff Plan is HSIA [protected]@950 Capping Plan. The connection was taken on 15/09/2010. My main purpose to take the connection to give an important presentation at Kolkatta and do net chating with clients. It is really sad to inform that no broad band connectivity available, it was an embarassing situation for me and my whole trip got badly effeected. This shows...

I am an user of tata photon plus pre paid service and purchased the same in Bangalore. Now I am in assam and unable to recharge through tata frenchise as they are telling that the Tata photon plus prepaid service for mainland India is not usable and rechargeable in assam.If it is really true (though I was informed in Bangalore centre, this is usable all over India) I need an answer from Tata tel...

I’ve ordered TATA photon+ through website (http://www.tataphoton.com) on 12 June, 2010, and I’d received call from Vriti Infocom Pvt. Ltd on 14th June, 2010. Saying that they are calling from TATA Photon. Then a Sales Executive, Mr. Dhirenendra came at my place and installed Data card in my Laptop.

When I ordered this, there was an offer, prompting on the website for free Laptop Bag with Tata Photon+. But instead of that,...

I had purchased tata photon whiz AC8720 day before yasterday[protected]..
The company emplyee told me that "the downloading speed of this device is too much fast 150kbps" but the actual speed is 1kbps...
"IS THIS THE RIGHT WAY TO SELL YOUR PRODUCT"
PLEASE INCREASE THE SPEED OF MY DEVICE..................

Good afternoon,
My tata photon ID is [protected] on my name A.P.Udupa, Sr. Signal & Telecom Engineer working for Anti collision device in Konkan Railways. I had complained about the blocking of my device some days ago. I thank you very much for attending to my problem. I had deputed one supervisor Mr. Kiran shinde and since yesterday evening the device has resumed working.

In fact, I was not in Mumbai and I needed...

I am using Tata Photon Plus from last two months. The executive told me that I will 3mbps speed on device which they are providing and also they give me offer that in 12 months 200 rs will be deducted from bill amount if I would take plan 850 in which 3 GB is free and I have taken this plan. In first month I got a bill amount of 1073 rs even though I have used less than 200 mb. I have complaint to customer care and tata indicom executive...

I had got a promotional call from VRITI INFOCOM PVT LTD, NOIDA / Mr. Amit Tata Photon to promote sales of the broadband. I made online payment on 29th september 2010 and got the card on same date.

He promised me that activation will be in next 24 hours. Accordingly, I made the full payment and got the reference number also.

After that, the person just vanished. He doesn't pick up phone despite numerous calls.Today...

Its really shamfull thing that some of the third person utilises and access my internet connection and company customer care says they don't have any tools to track that.!? i have spoken with four differnt executives and all are very well trained in giving fals commitment towards the problem, spoke to them hours to gether each time i have to reapeat wat problem i was facing it means the employees doesn have time to update the complaints...

SIR

i have purchased tata photon winz for internet surfing from nearby distributer from tata shop located in rang multiplex complex but to my surprise it is not working well i hardely get speed equilent to dialup from thee usd data internet card mydata card number is[protected] but now due to poor service from the provider i want to give backthe instrument and want my money back but the distributer is refusing to do so and...

My name is Vaibhav. I have corporate connection of Tata Photon, [protected].

I purchased this photon in Delhi, for my home usage, in Haryana. But after purchasing, I came to know that photon services were not launched in Haryana, and average downloading speed was 12 KBps (96 kbps). This really didn't solved my purpose of taking photon, but still, I was using it.

In August billing cycle, I was charged for...

Kind Attention: Sh. Rattan Tata Ji,

Sir, I mase up my mind to purchase Internet Data Card (Photon). The Marketing Person came and gave me the demo of this and told me the speed of this card is upto 3 MBPS and the same is written on the product. But when we actually checked the speed, it was below 1 MBPS.
When I asked the reason of this, they claryfied that we are not claiming it's actual speed is 3 MBPS, but upto...

Hi
I purchased Tata Photon + Connection, because the sales rep told me that the Max Speed is 3.1Mbps and worst case i will get 1.5mbps. I was looking for good speed connection and hence bought this connection. The speed i am getting is ~250kbps. I was very much dis-appointed and called up customer care and the response it says is "speed is upto 3.1 mbps, but 256kbps is good speed and that is what we can give". We cannot...

I brought photon plus data card on Dec 21, 2009... I have been facing lot of problems, I called to custmercare to complaint (sofar morethan 1000 times) no proper responces from their end.
every month I have paid a 100+ rupes more than the bill amount...
but this time (for sept) they asking me to pay 200 rupes and i have called to custmer care and loged complaint (complaint no:[protected] and recarded the call, they said that,...

Hello Sir,


This is to inform you that I purchased TATA Photon + internet cable as on 29th Sep’2010 at 11am, connection was started instantly, from 12pm to 1pm I was easily access internet, but from 1pm I facing frequently disconnection in internet using, I complain for the same in TATA Phone Call center, problem was solved for 10 minutes after that I again talk with them they are telling that problem will solved...

Dear sir.
i have taken tata photo whiz one and half months ago.some times it hangs that means
the speed is so much slow.one by one executve told another words.there is no similarity
in their speech.my photon whiz no -[protected].

sanjib dutta.
...