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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
Complaints 1010
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Unresolved
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Customer Service Contacts

Tata Photon Phone Numbers

Toll free
1860 266 5555
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1800 266 121
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16
Customer Service Short Code: 121
10
11
Mobile
+91 11 6655 8666
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Fax
+91 11 6655 2020

Tata Photon Website

Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 39

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M
milind_deva
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very low speed than assured and abysmal customer support

I am currently using the Tata photon plus wireless broadband service which promises a speed upto 3.1Mbps.I am using this service in Old Rjendra Nagar,Delhi(110060). I am getting a very objectionable and a cumbersome speed accruing to my frustration. The speed I get is about 200kbps contrary to a promised speed of 1Mbps(avg). I have made many complaints on the customer care numbers ([protected], [protected]) which i have become familiar to more...
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M
mohit.saxena
from Chennai, Tamil Nadu
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Delay in internet account activation

Address:Delhi

Hi Sir,

I have purchased Tata photon+ from TCS Solutions on last Saturday. The executive told me your internet account will be activate with in 12 Hrs.

Today is Tuesday but my account is still not activated.

Even I had talked to customer care also they told me it will take two more days.

Speed of product is also my big concern the company marked on product that it will provide a...
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B
brijeshgupta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration of my account

Address:Nashik, Maharashtra

i want registerr my account on internet...
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J
jituharjai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving receipt of money given to them

Address:Delhi

I paid the monthly bill to the authorised shop in East Patel Nagar on time. However the shop refused to give the receipt. I approached them after two days again but he not only refused but told me not to come to his shop if receipt is required.

I did complaint to TATA Photon thrice. First time they contacted but did not resolved. I got the message complaint has been resolved without anyone interacting with me or giving me the...
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N
nilesh_Pune
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Low Speed for Pune Area + No response Customer Care

Address:Maharashtra

Tata Photon Plus is really bad choice at least for pune area. I bought this 4 months back when i checked initially it was giving me speed of 10 to 20 kbs. When i call custmer care they told me its problem in pune area & we will resolve soon. After 4 month speed is still same & custmer care is saying still the problem is there & they have dead line next one month, very disgusting. Requesting to all pune folks don't buy TATA...
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Address:Andhra Pradesh

I am Ranjith and I have Tata Photon Plus connection with number [protected]. This is regarding the billing for October which got generated on 5th of November. If I add up the daily usage given in my
tata indicom account online, it sums up to 9403 MB which is well below the 10GB limit. But the bill got generated saying I used 11900 MB saying I need to pay an excess of 1000 Rs than whay I pay everymonth because I crossed the 10 GB limit....
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Address:Bangalore, Karnataka

I bought Tata photon plus connection from DIGITECH BTM BANGALORE. I submitted all the documents before diwali 5/Nov/2010. I got the photon device two days late and then after activation it got disconnected after 2 days i.e. 12/Nov/2010. I complained and found that document did not get submitted.
I called them so many times but still today is 17/Nov/2010 I can not find my connection to be working.
When I asked that I want to...
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A
afzal shaikh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of usage

Address:Ahmedabad, Gujarat

sir, the company has wrongly, deducted usage of 3.5GB. from my TATA PHOTON PLUS prepaid account. my tata photon no is [protected].
the sends usage balance and validity/next recharge date in from of SMS daily, three sms are sent to all prepaid customers. i bought the service on 5th sep 2010. i did not receive the sms for ten days, after many reminders, i could receive the sms.
but on 8th oct, the sms again stopped, i complained...
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V
vinaysri
from Hyderabad, Telangana
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non delivery of product as told in diwali offer

Address:Haridwar, Uttarakhand

hi....all tata employees and the owner...

This is a big disgrace for Tata services that they are cheating people by making fake advertisements and promises.
I purchased a samsung frost free refrigerator on this diwali with which you are offering a scratch card for tata photon and tata whiz valid till nov 15th.
At the time of the purchase I was told by the retailer that i will have to call on one number(given on...
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S
Sid.Demonic
from Hyderabad, Telangana
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Service

Address:Hyderabad, Andhra Pradesh

Respected Sir/Mam,

I Siddharth Priye, the customer of TATA Photon+ Broadband Internet Service and My Product Number is [protected] and My Product Account number is[protected] want to launch complaint against the company and their product for their irresponsible behaviour and for not providing the proper service to their customer(i.e. me.).

I purchased the TATA Photon+ Broadband service product 21 days back and...
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S
suma_uday
from Hyderabad, Telangana
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Frequent disconnection

Address:Hyderabad, Andhra Pradesh

Hi,

I bought TATA photon plus recently with high expectation. I am very
disappointed by its performance. Please resolve this issue as soon as possible.

Problem: Frequent disconnection (for every 3 to 4 minutes).

Tata Photon number: [protected]

Thanks and Regards
K Uday Kumar...
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T
tms1470
from New Delhi, Delhi
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wrong tariff plan

Address:South Delhi, Delhi

hi,
i m Rakesh from mobile store.we sold a tata photon to a customer & i would like to comlaint against wrong tarriff information given by tata photon leaflet.that leaflet says custome will get 10 GB data free on first FRC of rs.500,for a month we did that recharge & customer did not get that perticuler Scheme...Now Customer wants same scheme as given in advertisment...Kindly look into the metter and do the Needful ASAP...details...
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V
vaishakh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour of Tata photon service man

Address:Bangalore, Karnataka

Dear Sir,

I have a problem with the Tata Photon.this is the only one customer services,i have ever seen,such MisLeading/ Harassing worst customer(nuisance) service.i have been using this device from may 21st onwards.and till now i dint stay happy with this service even for a single month.i was charged illegally from the first month itself.
i bought the device for 2600/- & i was told to buy a 100/-...
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Y
ysyadav
from Chandigarh, Chandigarh
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Refund my data card price with claim

Address:Rewari, Haryana

I am Yashbir Singh from village Kaluwas, P.O. and Distt. Rewari (Haryanan). i buy a tata indicom product Tata Photon whiz from A.M. Indicom brass market rewari at[protected]. But its not working properly so i complain their shop. they receive their data card with DAO at 16 Sep. 2010 but till date i donot get my data card after replacing. so now i want to refund my billing payment 350Rs. with my data card bill and claim...
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C
charudattashinde
from Mohali, Punjab
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Very slow speed of it very very irritating

Address:Kolhapur, Maharashtra

I pursed tata photon plus for 2400/- an they told me that speed will be upto 1.5mbps...its far away thing to reach but if i get 500kbps then also i would have very happy in it but this 500kbps also is so means so far away...i just get 10to15 kbps downloading speed...an when i call customer care they also ways promise they will solve my problem an give complaint number now i have more than 20complaint numbers with me but then also i m facing...
+2 photos
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J
jithesh
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCELLATION

Address:Kottayam, Kerala

My name is Jeethesh. II took tata photon Whiz connection on February 22, 2010 ([protected]) and recharged three times. The last recharge done on May 28, 2010. Now i tried to recharge my connection and but it has failed. The local shop person told me that your tata photon connection is disconnected.

My usb stick model is Huawei EC121 and i paid almost 2000 rupees for the connection. Now i am totally disappointed with the...
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C
check91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO CONNECTION ONLY CHEATING

Address:Pune, Maharashtra

I am working in a software company. I have to work from home some time .so I have purchased TATA PHOTON+.I am struggling from last 1 week ,called customer care dealers hundred times but still got no proper response from them . Even the Nodal officers do not give a satisfactory response. I think TATA telecommunication have hired Primary class passed officers(bunch of jokers )they don’t know even how to talk with their customer. I have...
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A
ajaydeore
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NETWORK PROBLEMS

Address:Ahmedabad, Gujarat

Hello Sir, Myself Ajay Deore and i am using TATA PHOTON WHIZ Internet Service from last 5 Days and I am Facing a serious Network Congesion Problem Of 22 Kbps and i was assured to Get 153 Kbps Speed. My TATA PHOTON WHIZ A/c No. is [protected]. I have also Complained about it many times but didnt got any Technical Assisstance from them. So, I request You and want your Helping HAnd to Please Sort Out My and Many other People's Problem.br...
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pradeeplavate
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection problem

Address:Aurangabad, Maharashtra

connection error,please reinsert the modem and check the number...
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A
annujchopra
from Noida, Uttar Pradesh
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very poor / pathetic customer service

Address:East Delhi, Delhi

I got the tata photon plus activated on 5th of Oct. Since then i have been facing issues with the speed. I purchased this connection as i have to work on VPN and need to connect to databases remotely when working from home.

With the kind of speed that i am getting , i am not able to perform anything. I need atleast 1 mbps speed for this connection to be workable.

I bought photon plus as they promised a speed...
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