[Resolved] Tata Photon Plus — Online recharge not credited

bmuchhal

Address:

Pune, Maharashtra

On 2nd May 2011 I have recharged online my tata photon plus account ([protected]) for Rs 450. My bank account got debited but I haven;t got any balance in my tata photon account.
Following are the details of transaction:

Customer Details
Mobile Number [protected]
Recharge Amount(Rs) 450
Talk Time(Rs) 0
Transaction ID I[protected]
74568221122150013330227
Transaction Status Success
approval no--886675

I have raised a complaint with tata teleservices (compain no 280552), but they say that there are no trascation in their system with this details. I wonder where from this transaction id is generated. I have a really hard time to convince the people on your side. If this matter is not resolved quickly I will stop using tat photon plus and will make sure atleast no one i my contact will use tata photon plus in future.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

habpharma

from Mumbai, Maharashtra

Erecharge - Tata Photon Plus: [protected], Recharged For Rs. 650/- On 25th August, Via Net Banking, Bank Of Baroda, Transaction Id - S82868422, But My Balance Still Zero

psabchem

I have done an online recharge for my tata photon plus using SBI net banking, three days before. The money is not credited in my tata photon till now...

bmuchhal

I have already confirmed from bank regarding this transaction and the amount is debited from my bank account in the credit if "Online Recharge Services", Bank transaction number is == 74568221122150013330227 and approval no is --886675. There are no additional information bank has on this.