[Resolved] Tata Sky — AGGRAVATE TENSIONS PURCHASE TATA SKY
----- Original Message -----
From: rajneesh madhok
To: [protected]@tatasky.com ; [protected]@tatasky.com
Sent: Saturday, November 22, 2008 10:28 PM
Subject: AGGRAVATE TENSIONS, PURCHASE TATA SKY AFTER PAYING RS. 3800/-
From: RAJNEESH MADHOK, Nov 22, 2008
(Registered Member CORE- Consumer Online Resource & Empowerment Centre & Anti- Corruption Bureau)
B-XXX/63, NEHRU NAGAR, ST.NO. 2,
PH:[protected]O), 268210 (R),[protected]
TELE-FAX:[protected], E-MAIL: [protected]@vsnl.net
Bombay Dyeing AO building
Pandurang Budhkar Marg
Mumbai 400 025
TATA SKY HIGH TENSION AFTER PAYING RS. 3800/- ON 21/11/2008. COMPANY DISPLAYS MINUS BALANCE. NO ONE TO ATTEND THE REQUESTS. REQUESTS MADE TO [protected]@tatasky.com RETURN UNDILIVERED A GREAT HIGH HANDEDNESS.
Customer I.D. No. [protected]
My initial experience with TATA SKY IS VERY BAD. In fact now I am realizing that I made a blunder taking TATA Sky Service. As I had been using VSNL ( Tata Indicom Dial up service) from the last 8-10 years so due to the reputation I got in to the trap.
I purchased the connection of TATA SKY on 21st Nov 2008 from M/S. Happy Satellite & Telecom, Opp. Amar Guest House, Near Bhagat Singh Chowk, Phagwara Gate, Jalandhar to be installed at my residence at B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara.
There is no process absolutely defined for new connection. You don't know what to do once you pay Rs. 3800/- i.e. Rs.1300/- vide Cash Retail invoice no, 3080 dt. 21/11/2008 + Rs. 2500/- vide cash invoice no. 3081 dt. 21/11/2008. What to do with the set top box after paying RS. 3800/- the discount of Rs. 200/- for the scheme of Rs. 3999/-. On my request the request was registered with Tata Sky Service Centre to enable the installation.
On 21st Nov. 2008 I got an SMS from Tata Sky that Their Service team will contact to confirm work time.
On 22nd Nov 2008 the Service Engineer from No.[protected] called me that we are coming to install the DTH Tata Sky connection at your house. I said Sir, I am at Ludhiana at present and it would be better if the said unit be installed in my presence as I shall be available to view the location of installation.
Any how the service Engineer reached our house and get it installed. There are pixellation problems. But not to care. I called the seller of the instrument to get the problem rectified and get my voucher recharged but only lip promises he made neither charged the voucher nor get the pixellation problems removed. If there is a kitch pich then why to shell out Rs. 4000/- to get mental harassment why not to use normal Cable. Though it gives poor services as compare to cable specially in rainy season as I had heard but the service will be so poor I have never thought.
At initial stage as I had purchased Super Family + plus pack for Rs. 2500/-+ Rs. 1500/-=Rs. 4000/--Rs. 200/- discount=Rs. 3800/-. Almost half of the channels are not being telecasted. Some of the important channels are not being telecasted after paying for the maximum amount demanded by the dealer. This is totally ridiculous.
Kindly look in to the matter & Oblige,
Complaint marked as Resolved Aug 13, 2020
[Resolved] Tata Sky - My connection is black listed 22
[Resolved] Tata Sky - Free to Air Channels not shown 40
[Resolved] Tata Sky - Have NOT installed Tata Sky Dish Antenna 1
[Resolved] Tata Sky - Very very poor customer service! 5
[Resolved] Tata Sky - CHARGING VISIT FEES UNDER WARRANTY 1
[Resolved] Tata Sky - Defective service 3
[Resolved] Tata Sky - Facts about Tata Sky 5
[Resolved] Tata Sky - No refund 77