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[Resolved]  Tata Sky — Not able to view channels even after paying full money for it.

Dear sir, i am kabir ahamed the unfortunate customer of tata sky..my subscription ID is [protected]
i am not able to view zee, star one, star plus, sony, dd national and many channels in my tata sky. when i call them they told me some steps to do. i have done that many a times but nothing was happened. when i call the customer care they said technical engineer will come here and check my digicomp etc etc and i should pay 350 rs even if nothing is wrong in my digicomp/dish/LNB i am getting rid of this problem so please help me...i had erlier complained in this consumer forum on 28th of this month only. and suddenly my problem got solved in tata sky. i thought it is because of your extreme step. but suddenly on 30th of this month.. means today.. i got the same problem when i switched on the t.v .. SO PLEASE PLEASE PLEASE HELP ME.
I HAD PAID THE FULL MONEY BUT STILL NOT ABLE TO WATCH THOSE CHANNELS.
YOURS FAITHFULLY...KABIR AHAMED
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  13 CommentsShareTweet

Comments

Tata Sky — not getting some channels after paying for them

good evening sir,

i m a user of tata sky dht service and some months before i baught some top up cards of rupees 2600 to add on some addtional chhanels in my account and get added on my account but still not recieving those chhnaels yet.
plz help me . i ask my tata sky deealer regarding this problm but he is not ready to listen to us and no other dealer also hering our problm
plz send my request to tata sky head office and provide soluton of it..
plz reply soon

tarun aggarwal
3 vijay nagar
jalandhar
ritika.[protected]@yahoo.com
Dear sir, i am kabir ahamed the unfortunate customer of tata sky..my subscription ID is [protected]
i am not able to view zee, star one, star plus, sony, dd national and many channels in my tata sky. when i call them they told me some steps to do. i have done that many a times but nothing was happened. when i call the customer care they said technical engineer will come here and check my digicomp etc etc and i should pay 350 rs even if nothing is wrong in my digicomp/dish/LNB i am getting rid of this problem so please help me...
yours faithfully
KABIR AHAMED

Tata Sky — channels not coming even after paying money

Dear sir/ madam
please act on these complaint as i am getting severe problems from tata sky.
i am not able to view star plus, star one, sony, zee etc channels. its showing no signal. when i call customer service centre they asked me to pay 350rs for the technical engineer even if nothing is wrong from my side. one day it'll come and another day it doesnt. please help me sir/madam.
sincere thanks from
KABIR AHAMED
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Horrible customer service.
They called me up to say that my problem has been corrected, even though i still wasnt receiving any channels.When i insisted that none of the channels are still available, she asked me to lodge a new complaint.And the problem continues...3 months no channels, no signal...
I am trying to close this account at the earliest, since i have no faith in any of the TATA products now...
DR Radhesh Rao
I never had any such problem. I suspect the problem is with your digicomp. I don't understand how can you claim that there is nothing wrong on your site. It is not Tata Sky's fault. So your complaint is not valid.
I am a Tata Sky subscriber. I had wrote lot of emails throough your website requesting to increase the number of Tamil channels and number of add on packages. But till date no response from ur concern.
Comparing with other DTH services in Tamilnadu as well as in India, the channel packages and add on packages provided by you is not attractive to earn new subscribers to Tata Sky. The actual fact is lot of Tata Sky subscribers in Tamilnadu are jumping to other DTH or to cable service.
For example, in Tamil language you are providing only 10 channels[protected]. It is our bad fate, as a Tata Sky subscriber I must watch only these channels even if I select any package. Further it is stated that if I want to see a single english news channel along with south starter pack (Rs.125/- p.m) I am forced to pay Rs.260/- per month. If you provide and add on package for english news channel, I am very much convinient to pay Rs.125/- p.m + cost of add on package.
Conclusively I am stating that as competetor to other DTH service providers you please introduce convenient packages to different kinds of subscribers and more add on packages. If my request is not considered favourably at the earliest or not responded, I will be forced to leave your family. - M.RUKMANI
I need more Tamil Channels from tata sky. one comedy channel is must
i am paying full payment but my account hat not recharged and i also calling customer care but not receive my call anybody so pls activated my account
i m paying my dues amt but my account not activated so pls activate my account i m calling your cutomer care but not recieve anyone mu call
Dear sir, i am pradip shah the unfortunate customer of tata sky..my subscription ID is [protected]
i am not able to view zee, star one, star plus, sony, dd national and many channels in my tata sky in rainy time & even now a days at the time when rain is not there. when i call them they replace my digicamp but the problem remain un solved. i want to know that how i can know that digicamp given to me is in working condition?and my problem can be solved or not? If in rainy season i am not able to see than will tata sky refund for that or not?
yours faithfully

we are not see any programme

One week had done we are not seeing any programme and your technician are playing with us. You are request give suitable instructions to the person

status of my tata sky

please check my tata sky status my no is[protected]

change to Rs 180 package per month

my tatasky id is[protected]. i want Rs 180 pack per month.so deactivate other sports channels

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    Tata Sky
    Customer Care Service
    Customer satisfaction rating
    45%
    Complaints
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    4423
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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