Tata Sky Complaints & Reviews

i have lost my tata sky subscriber id.
my digicomp number is[protected].
my digi card number is[protected]....

i have a tata sky connection. my sub id is [protected].since it has not been working properly .. when we open tv with setup box it open any channel for 3second after that tv screen show message "DVB SSU MMIV Loader..plz take immediate action as soon as possible .

Free DTH with LG Lcd
Hello I am Iqbal singh dhillon, I bought a LG Lcd 26 From Punia Electronocs, Sri Ganganagar.in July 2009, according to the offer they provided me a coupon to get a free DTH connection of Tata Sky Airtel from Spectramind Marketing Pvt Ltd, Noida. For that you have to send the duly filled coupon, Bar code cutout from the TV carton, photocopy of the original bill and DD of Rs.99. I send them everything on 3 Aug 2009, through speedpost.
I Now its been more than 15 days I have not received my DTH Connection Set top box yet, and when I try to call them now the phone line [protected] is always busy.
Product: Tatasky DTH Connection Set Top

Thanking You
Iqbal Singh Dhillon
Sri Ganganagar, Mob. [protected]

Before two years, I was viewing television through local cable network for 10 years. Services given by local cable operator were good. If any problem occurs, local cable operator repair the fault with 2 hours due to personal relation with him. Before two years, My father-in-law advised me to install tata sky for better video and audio quality.
I am having tata sky for last 2 years without any problems and I am happy with audio/video...

Other details: Box[protected]
Card:[protected]
Pin No.-[protected]

I had suscribed for one year from 18/10/08 and paid Rs 3050/-. But it has been disconnected on 15th August. Normally most of the private companies do similar unethical business. The local dealer does not listen. The call centre[protected] of tata sky is silent after one beep.

Such business will not take Tata sky any where.

Yours faithfully,

Chaturbhuja Behera,
TFRI campus, Jabalpur, MP
Landline:[protected]

I keep getting 3 sms everyday sent from TATASKY connections. It reads like this (Save!!! up to Rs 300 when you buy a tatasky connection for RS 1400 call [protected]) This number is in Pune and i live in Bangalore It is very irritating to keep getting sms like this. I have also complained to my service provider that is vodafone who tells me that that they can only block this number, although i have registerd for dnd and dnc it just does not seem to work. I feel that the govt is making a mockery of itself by allowing such customers to bother the general public. They would take an action only when it is been sent to some of the top officials in the country. It is not one but 3 every day.

My Subscriber id is available upon request if someone wants to do any checkup. I took a Tata Sky connection and the person who handed over the Tata sky box, took the full payment on 3rd of Aug 09 and made a phone call acting as if the Tata Sky technicians woud be at my home in 15 mins. I was impressed. However these 15 mins actually took 3 days of persual, starting from soft and ending up in harsh phone calls, to get the dish installed. The so called expert activated the connection, which got deactivated in another one day as the dealer had not put in the his share of 800/- RS. into my account of TATASKY. Till date - i.e 12 Aug 09 dealer has not been able to upload the money into my account blaming the Tata Sky system down, Jammu Bandh, Bank closure like excuses which has nothing to do with this.Eventually the issue turned out that he had to deposit cash with the main centre of Tata Sky. Moreover he went to deposit the money to the main branch only when I went to his shop and told him that I will not budge till he does the needful. Even after that nearly 18 hours have passeed but Tata Sky's system has not been fixed or my Digicomp is still deactivated. This dealer is Ravent Communication in Janipur - Jammu . Lousiest part of the entire deal is Tata Sky's regional centre Chandigarh. I call, them up and give them my international and National credit card nos. to charge up my account irrespective of the fact if the dealer is not able to do it let me pay from my pocket. Unfortunately, all 3 card transactions failed. I don't know if Tata Sky System is faulty or Indian Railways of some piddly Petrol Pump in Jammu are better where my cards work in one go. I am ashamed of the customer service of these lousy service providers in Jammu and India. Moreover I just think that in this era where India is a leading economy, telecom software / service provider, biggest telecom vendors worldwide, still the service industrs is in Shams. At every level there are excuses. And I think some wise man once said that - EXCUSES ARE NAILS USED TO BUILD HOUSES OF FAILURES

Sir, iam usung Tata sky service, during monsoon the signal is lost many times and for days i have to keep making complaints. now they say the set-top-box is faulty and will cost me 350 to replace and this is normal during monsoons. the tata servise engineer came and fixed the set-top-box and said that this is a defect in the box but i he said i have to pay Rs. 350 anyways! i said why? if it is manufacturing defect? he said company policy! then after arguing he said ok as good customer he will not charge. but then next day the charges of Rs. 350 has already been cut from the prepaid amount!!! why?. The reason i purchased the service is because sales pitch was the service will work in any weather anytime compared to cable tv. i now realize cable tv better in monsoon, although not clear picture but atleast it is working.

regards,

Yogi

I have installed Tata Sky in last month. But there is signal failure from last 20 days. i have lodged complaints for 2-3 times engineer came and doing somthing . it will work for 1 hr and again got message of No Signal on screen. I am very much fedup with this . they are not respoding properly. they are giving telephone nos of engineer but neither will pick the phone. Today also My Tata Sky is not working.

Pl do needful and provide me the valid telephone no. of any senior officer customer care.

Sainath

I am a subscriber of TataSky (DTH) service for the past 10 months (Subscriber ID [protected] and regd. mob. no. [protected]) My Set top Box is defective for the past one week. They were willing to provide me immidiate service with some high charges but when I told them that my Set top Box is under warranty, they have started makind various excuses. As I have two Set Top Boxes (as two independent connections), they have stopped all services on my second set also (I dont know if it is a punishment to lodge a complaint during warranty period). I shall be highly thankful to you if helped. Indeed at present I am so fed up with their services that I do not want it any longer. If you can help me for unistallation of their DTH service and re-imbursing a valid amount, please do it.

Umesh Vig
[protected]
48_d, Parkash Nagar,
Jalandhar City

Dear sir/Madam,

I am using tata sky Disc Tv for last 8 month, Now i am relocate tata Sky from new place for this the charge called by tata sky is 350. Service engg. came in my home and say some small part also changed and total charge become 600/- I agree this charge. But Tata Sky deduct 1000/- Rs. and he say i am install new Disc. While Disc are Old and i am already paid 8 month ago.

Please Look above subject.

Thanking You

Manoj Kumar singh

Customer ID-[protected]
Complain No- 1-[protected]

Mob. [protected]

My id number is [protected] On 19th May when my balance was Rs. 344 .50, I paid Rs. 2750 on the annual offer you made. But Instead of applying it as the previledged annual offer, you have been deducting Rs. 260 from the amount I paid till now, thereby causing me loss., although we had informed Tata sky about the annual payment made.
We had been out of the country and on our return in the second week od July, after several unsuccessful...

I have recharged my TATASKY account on 7th July'09 for Rs.6, 000/- through TATASKY scrape coupons. After rechaging, the date of expirey extended to 15th Apr'09 with a balance of arround Rs.5, 970/- as on 7th Jul'09. On 9th July'09, received a mesage on screen infoming abount the addition of "Jumbo Pack" for which i have never called or informed to their customer care or by any other means to add this package because it was already subscribed my me and the amount was alreday deducted by them way back. After doing this trick by them, the re-charge date reduced to 20th Feb'09 with a balance of only arround Rs.920/- only. I called to their customer care on the same day i.e. 9th July'09, they informed me that the request for addition of Jumbo pack is being received through their website and now they cannot reverse this transaction. I am helpless to explain them that i have never ever visited TATASKY website but they are not ready to listen my voice. To me it is a fraud being done by TATASKY. Would request you to please help me out.

dear sir/ madam

From last 2 months i am calling tata sky nagpur office n pune call centre for getting a 2nd setup @ my house but think that they r not taking me seriously.can u please take me seriously and look in to this matter. when ever i call they say the shall send the engineer in 24 hrs but ????? . n in nagpur office i dont knw who the miss / mrs is she keeps on making fun of my call then ever i call. i can give the number to u [protected]. not only @ home but v hv tata sky tv @ our office. yesterday they said they shall send some 1 soo took a leave from my office n stayed @ home. in the evening i again called n found out their engineers were busy. dont u people hv decency of calling the customer n tell u wont make it?
take care
regards
devika

Tatasky is a settelite television service. We have been using Tatasky for last 3 years with generally good results but during monsoon most of the time it does not work as they have a problem with their technology. Even after repleted complaint at their call center, no one responsibly attaining to the complaints and improve the situation. They also have increased their charges so much compared to the cable operator and still this type of irrresponsible service is being provided by them

Sub: Refund subscription money
Subscriber ID: [protected]
This is to inform you that since more than two months the Zee Gujarati Channel is not shown in TataSky. While others are showing. This is ridiculous that you are bound to show this channel as per your prior commitments. Since we have paid annual subscription in advance kindly refund our money from may 2009. If not then we will take you to various consumer protection council and send you legal notice. Also we will write to various blogs. If we want to add one channel you charge for it but you drop, you don’t pay back. What is this? I want answer of this problem within three days.

I am reproducing the mail I am trying to send to Tata Sky but cannot because they do not allow more than 60 words in their complaint section!!!



Reminder for subscribing/unsubscribing add-on package

Hi
I was just told by your customer service agent Tina that I cannot ask for a reminder to continue or discontinue my subscription of Star Sports at the end of 30 days.
You can send me sms on showcase reminders but you cannot send me a reminder to me. I strongly believe this is a discriminatory practice as your system is capable of sending sms to RMNs but you want to use it only to promote your service and not to give consumers the option of being reminded whether he wants to continue his subscription for add-on or not.
Please understand that a non satisfactory action from you will lead me to TRAI.
rgds
Gaurav Gupta

NO SIGNAL WHEN IT RAINS OR IS CLIOUDY
THIS IS TATA SKY FOR YOU!

Every time it rains, or even is cloudy, there is no signal.
Tata say that they are providing latest technology from UK.
I have never heard of or seen any loss of signal owing to rain in UK.
In Kolkata, the monsoon lasts for many months.
This means Tata is charging rent for providing 50% service.
IS THIS CHEATING OR NOT?
ALL KOLKATANS AND ALL PERSONS AFFECTED BY TATASKY DISHONESTY UNITE AND FIGHT!

Does the same thing happen in other services???

Hello sir/ madam

This is Rajesh Rabari from Shobhasan .

I'm Tata Sky holder but last some month my ID locked.

So, sir I'm interesting know reason for locked my Tata Sky ID No. [protected].

please sir discuss with me about my ID locked by telephonic or by mail.

Thanks

Rajesh Rabari

[protected]
[protected]

Hi,

I submit request on[protected] for buy tata Sky dish TV. I receive call 25/06/2009 evening Mr. Avinash no. is [protected] He say This disk Rs. 1999 one month free subscribed channel .I not agree then he say if you use credit card and buy this dish at once then I give Two month free all Hindi channel . I agree and book disk use credit card using Phone banking. After 26/06/2009 disk installation I see channel but not available Hindi channel (Colours.NdTV imagine). I told installation person this channel not available they give customer care number and disk not return. I talk customer care but they not agree.


so Please give solution.

My Sub ID -- [protected]

Thanks&Reg.
Amit Shukla