[Resolved]  Tata Sky — Recharge related

I am a Tata Sky subscriber. I had done on line recharge for Rs 300/- on 13th April 2009 through net banking of my bank. My bank has generated transaction id for this transaction, which I have communicated to Tata Sky
Even though the said amount was debited from my bank account, till date (14/05/2009) this amount is neither credited to my Tata Sky account not refunded to my bank account. In spite of repeated complaints ( i started complaining since 13 April 2009) over web and also by telephone, Tata Sky does not care about this complaint. Their usual reply is that this issue will be resolved in 48/96 hours. It is more than a month now there is no solution for this complaint.It is not the amount that is important, I feel doing business in the name of Tata, such type of behaviour is not expected from them.