[Resolved]  Tata Sky Dth Services — TATASKY Services-Hell services

Address:C-1 Wadia International Centre (Bombay Dyeing), Pandurang Budhkar Marg, Worli, Mumbai 400 025, Pune, Maharashtra
Website:tatasky.com

The biggest mistake of my life is to trust Tatasky and taking it's connection.
I strongly believe that Tata group has become a corrupted company where one can find only sycophants.

I am not getting tatasky connectivity for the last 5 days and have called Customer Care 25-30 times.
Everytime I call,they say that an Engineer will be arranged at the earliest which never happens.
Can't understand that in the last 5 days,Tatasky failed to arrange someone.The excuses are different all the time when I called up.
Every time only assurance is given that the Engineer will reach in next half an hour or 1 hour or in next 15 minutes.
But noone turns up.5days are wasted including Saturdays & Sundays.I wonder hoe much do Tatasky lie to customers.

Again when I calls,my call is being transferred to so called Managers but no action takes place. My query remains the same.
The only thing which is common in all the calls is "Sorry".I don't need any apologises from the company who don't keep there words and is a LIAR.

I am paying fOr the servies of Tatasky without utilising the facilities. What a great way of making money.
Seems a big money is being made in this manner from all the customers.
Tatasky is a FRAUD who finds different ways to make big money by unethical ways.

Moreover I am being assured that I will be getting a call from the Senior Manager but in all the 20-25 calls,it wasn't made.
I have wasted my hard earned money in calling Customer care and taking connection of Tatasky.
Even I am charged for the last 5 days for which I didn't utilised the services.
A lot of time has been wasted all final result is nothing.
And Who will pay for the call charges of my mobile which acconted to 9-10 hours. Can someone answer ??????

Truly speaking, Tatasky has failed in every department to deliver the quality services and is the worst.
Even the local TV operators are far better than Tatasky services.


Is this the TATA brand or a fraudulent company. All the good name earned by Mr.Ratan Tata is being brought down by the worst services.
Is there any gentle person in TATA Group of companies to take the responsibility and resolve a customer query or the TATA group has also got corrupted.

I will like to rate the Tatasky on the following parameters

Quality of Service 0/100
Quality of Assurance 0/100
Trustworthyness 0/100
Capability to resolve issue 0/100
Keeping Customer promises 0/100

What a pathetic services by Tatasky...
Tag line must be changed to .. Get Tatasky...Hell is here !!!

Comparatively, services of Bharti Airtel DTH services are too good from Tatasky DTH.
I believe Tatasky shall learn some etiquettes how to get better in all field.

As a responsible citizen, I have put my words.

Jai Hind !
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

pack deactivate

sir, I request please deactivate my kids pack.

Active packages directly activated

I am not interesting active packages except base pack but they directly activated.why i am spend rupees in this packages. this is chiting to me.

2nd TV IS NOT RUNNING

MY ID NO. IS [protected]. 2nd TV IS NOT RUNNING. IT IS A HABITUAL PROCESS. IT IS NOT GOOD AT ALL. PLEASE ON MY 2nd TV.

Poor Quality of Service

Had registered a service complaint regarding replacement of our defective Tatasky HDRecorder setup box on 08-Aug-12 vide service request no. 1-[protected]. But every time I call up customer care they inform that the box is not in stock.

issue not resolbed

Pathetic post sales service from tatasky i am getting no signal from past 4 days, issues is not resolved. calling the call centre is waste of time and effrot, all we get is false assuarances. siddharth [protected]@gmail.com

No service more over 24 hours

No [protected] Joseph azaredo no body has attended to my complaint for over 24 hours I hope I will not have to pay for the same

Disconnect of add on channels

I want to closed my add on channels and sports pack, i want to continue my basic pack no body responding in your customer care number i had call so many times there is no response please take care my complaint.
Thank you

Sanjeev Sotie
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information