Tata Sky Complaints & Reviews

Ref Tata Sky id [protected]

I am a Tata Sky customer since the time tata sky is launched in mumbai approx since 5 years.

At the time of purchase on yearly Mega Package every year the executive tells us that since you are a Mega Package subscriber I wont be charged for any repair works like visit fees replacing the set top box. I will only be charged for the Connector if that gets spoiled.

Now...

i was using the services of tata sky for cable DTH TV. on 4th october 2012 i placed the request for relocation as i have moved to another place.That time customer care executive assured me that both job will be done on the same day .But their technician came and took out the wiring n dish from my place and left the venue giving me the reason that its late now and i will install the dish tomorrow. Form that day till now no one from tata...

I have raised request about the downtime since yesterday morning on my new connection taken just three days back.
As per customer care officer engineer will come today (15 nov) at 10:00 AM, but when nobody turned up till 1 PM then
I re-called customer care they said that we will send engineer at 4 PM but still noone come to resolve the same.

Also I havn't provided DemoDVD provided & 7 days offers in...

Hi,

Got Tata Sky installed, was committed to be activated in one hrs time but its about more than 12 hrs its not working. I spoke to the Tata sky customer care couple of times but they say it will take another 24 hrs time. Pathetic services for the company. Strongly dissatisfied.

Shivam Awasthi
ID [protected]...

On 10th nov 2012 I made an online payment for a HD connection of Rs 5410. At that time I was told that the installation would be done in 24 hours. However today eod 12th nov and after 6 followup calls the representatives have been unable to give me a response on when and if the installation would be done. I spent 2 full days waiting and still don't know the status. The entire customer service desk is a bunch of jokers who keep bull...

I have been a customer of TATA sky for past 4 years taking their most expensive package fortunately I did not have any complaint .One of my set top boxes stopped working 10 days back and I filed a complaint with the Call center and a net complaint the work order number 1-[protected] dated 04 Nov 2012 has not yet been addressed .The govt make digitization compulsory but God only can help the customers as you are totally dependent on the service...

I have taken the Tata Sky 5 year back. Now set up have some prb. I have registered the complaint with tata sky. People came and ask me for 1000 to change the set up box. when i spoke to company and they too ask for the same.

as per me set up box is tata sky reprehensibility so if anything happen then they shld repair or change at their end.

Please look in to it and help me to sort out.

Warm Regards,br...

Respected Sir,

I just bought two tatasky+hd and paid Rs13000 for the set-top boxes and your company people reduced my account balance now its in negative and when i asked y did u guys reduced my balance there where like we reduced ur activation charges n but the charges are already included in the payment that i made.

It has been two weeks since my complain got registered but no action took place n ur customer...

Our subscriber ID is [protected] and we have raised an up gradation request on the 2nd of November, 2012 and we have been hearing from Tata Sky that there is a technical problem on my Set-top box and they will not be able to upgrade the box from a normal set-top box which i bought from Tata Sky.

Now my problem is unique to Tata Sky. I have 2 set-top boxes that i have purchased from Tata Sky. One in 2007 and the other in 2010-11....

Hi, my name is Alok and our Taka sky ID - [protected], which is registered on my father-in-laws' named Parshuram Patil. He gifted me that setup and now I wanted to make install/ relocate to my home (details given to Tatasky customer care) which is in Nahur. But, Im only receiving response that "You will receive our call after 2 hrs", till the date I haven't received a single call. I talked to numerous executives named...

Dear Sir/Mam,
I Mukesh Jena a customer of Tata sky Digital TV requested Tata sky on 31st Oct 2012 to relocate my connection to my new address where I have shifted now. I was provided a service request number to my surprise I discovered later that the agent who took the call understood that I am relocating in the same building. Without any intimation or call from Tata sky my service request order was cancelled. I called them again to...

I am an existingTata sky customer.My id no. is [protected].It was installed when I was in Ludhiana. I shifted to Delhi a couple of months ago.
On 2nd of november,I called up customer service at [protected] and put in an urgent request to reinstall my tatasky. They gave me work order reference no.1-[protected] and assured a service call after 2 hrs. unfortunately nothing was done.No contact made by the company or any time for installation...

I would like to bring to notice about the hardship faced by myself in the process of requesting a installation. I have been a happy customer with Tata sky for over 3 years. In fact we have retained the same account in spite of our relocation from Hyderabad to Chennai even though i had several cost effective offers from local cable providers and other dish operators.

However in the recent relocation request, the dish was dismantled...

Hi,

Below is the email sent to nodal officer ([protected]@tataksy.com)

_____________

Hi,

We have been using Tata Sky HD plus for over one year and this is one of the worst customer service experiences we have had.

Subscriber ID: [protected]

This is regarding our latest W/o 1-[protected].

Background of this issue:

We have...

1 month before,tata sky added the channel star cricket without our request,we have called the customer care several times but to response they have not deactivated the channel.Now if we trying to call them they are not responding.They had told that this channel has been added mistakely but still they have but still they have not dropped the channel from our pack.Our tata sky ID is [protected].i request u solve this problem as quick as possible....

change mobile number
Dear Sir/Madam

My Name is vijay srivastava.and My Tata Sky ID No.[protected]

I have a complane that I have lost my old mobile no.[protected]

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected] ).

So please you update my new mobile no.in your siystem.

Thanks,
br...

Dear sir

I had requested for a relocation subscriber id [protected] at my place to Tata sky on telephone (work order 1-[protected]) .The tatasky person called me that he will be coming on 26-10-12 ,but as I was not in the city, so i told it to do it after 2 days...Before doing the relocation and visiting at my place ,i recd a msg that ur call has been closed and the relocation has been done ,and a charge of Rs 175/- has been...

I bought a multi TV tata sky connection. I paid amount as per the recommendation of engineer but he charged my account with lesser amount. That resulted in disconnection of my TV. Actually he asked me 3050 Rs, which I paid to retailer. But, Tata sky engineer charged my account with Rs 2950 only. They debited the money for extra wire from my account. This is a criminal breech of trust. I don't think one should keep money in accounts,...

Hello, My TATASKY set-top box is not working since 23rd of Oct, 2012 for which I lodged a complaint on 24th Oct,2012 at around 4 p.m. I clearly stated the Customer care representative of TATASKY that this is the 3rd time that I have to ask for replacement of FAULTY set-top box since my warranty has expired almost a year ago. The customer care representative assured me on this day of 24th Oct, 2012 that a TATASKY Representative will contact...

I purchased a DTH connection from Tata Sky on 8 October, 2012. My subscriber ID is [protected].

The installation engineer installed a set-top box that is mapped to a different subscriber ID - [protected].
Due to this I am not getting all the services/packages that I had paid for. I am getting an urgent payment request message displayed on my screen permanently which is for the subscriber [protected] and not me. The services...