Tata Sky Complaints & Reviews

Dear Subscriber,

Greetings from Tata Sky. Thank you for writing to us.

This is with reference to your email dated 30th July 2013 01:54:23 PM and Service Request Reference Number 1-[protected].

We would like to inform you that we are unable to establish a contact with you as you have didn't mentioned your subscriber ID/RMN in mail. We are unable to address your query/concern. Hence we request you to provide us with your Tata Sky account Details to help us serve you better.

For any further assistance, please feel free to write to us at [protected]@tatasky.com. You also have the option of calling our helpline numbers mentioned below:

All Lines (except MTNL):[protected]
MTNL – Mumbai / Delhi:[protected]

Please also avail of our online chat support to by logging on to www.mytatasky.com between 8:30 AM to 7:30PM and chat with our Chat Associate for any assistance or clarifications required

Thank you for your valuable association with us. Assuring you of our best services at all times.

Warm regards,
Syed. Niranjan Bee
Tata Sky Customer Care.

Tata Sky — SMS Not Sent

SMS to 56633(TATA Sky) not sent by BSNL Pre Paid (Rajasthan Circle) I have complaint many times since last 5 months but TATA Sky not solve the problem. BSNL Officer tell me that the number is blocked by TATA Sky due to some economical problem with TATA Sky but TATA Sky not agree with this, whether It is true

Tata Sky — about service

dear sir,
I am Vivek Masih, my ID No. [protected]. I did recharge on date 28/09/2008, Sat, with the recharge no. [protected], but I am not getting service from your side till date. If you cant provide me proper and good service refund my mony and take your DABBA'S as soon as posible, I am very sad and puzzle from your bad service.
Thank You
Vivek Masih
Mob. [protected]

Tata Sky — not customer service and poor service

I asked my dealer to recharge my account and he recharged but i am not getting thier service and i am trying to contact their helpline but no one is picking phone only computer speaks and it ask us to hold the line and this the std call and no complaing add on the net on their website.now i ask to them where the custmer should go.

I have called their customer care before and the procedure they follow is simple. I have had no trouble getting through and once through they ask if you are an existing subscriber or new. oafter that they ask for your subscriber id followed by which they hear out your complaint and fix it by either fixing an appointment with their technician if necessary or just tell you what has to be done next. Its quick and hassle free.

Tata Sky — Misinformation and cheating

I have a complaint against TataSky offering 'Megapackage'.

We have one primary and one secondary connection at home. We subscribed for one more year by paying Rs. 2600/- and Rs. 3000/- respectively for both the connections.

Subsequently my wife received a call from TataSky's employee on 18.03.09 offereing us 'Magapackage'.

During the discussion, thrice my wife said that the caller should call later, as she was busy at that time and unable to pay attention to the call. But the caller wanted to complete the transaction on that call only.

The caller offered the Megapackage on both the connections for Rs. 5000/-.

THe caller further said that he was unable to see our account statement online, and that we would have to pay subscription charges on second TV.

My wife understood that as he was unable to see the account, he was not aware of the fact that we had already paid the annual subscription amount. She told that caller that if it is monetary beneficial to her, she would go for it.

The caller was certainly not interested in revealing all infromation. Later on when she checked the account she found that most of the subscription money we had paid has been charged towards Megapackage. As soon as she realized this she made a complaint on 20th March 2009. The receiver of the call promised to revert after getting the details, which he didn't.

Again we have made a call today on 5th April 2009. One lady took our phone call. We were first asked what is the harm in paying Rs. 125/- per month. I enqired from TataSky if the lady would mind paying Rs. 125/- on our behalf. If that is the case I request them to charge the entire sum from her salary and credit my account. This is necessary to make her understand that Rs. 1000/- neither a big sum for TataSky nor for me, but the fact is that we feel cheated.

Anyways, after the complaint we are told that the caller on first day had revealed all rules and regulations. We do not agree to this fact.

When we said to revert the amount and cancel the transaction, we are told that this deal is non-revertable (this was also not shared with us).

We have requested TataSKy to revert all debits and just have the package which we had before this offer. I am not liable to pay anything from 20th March and we made a complaint on that day. Else they should share with me the recording of all the conversations.

Else I am questioning their action of charging me an extra amount and I claim that Tatasky has cheated us.

I hope I would get reply at the earliest.

My dear friend, you appear to be misinformed. Downgrading in Tata Sky is a very very simple and easy process. All you have to do is call customer services and they will downgrade it. Thats all! Lot of people upgrade their packs during matches and later downgrade them. I am really surprised to see this. Don't worry! Just as customer service guy to downgrade the package.

Tata Sky — Willful Poor Service

Tata Sky is a cheating company. They offer options to add a channel / package. But they do not offer options to drop a channel / package.

I had been trying hard to get the lifestyle gold pack dropped from my package. But even after talking to them several times, they tease you by keeping on talking and never listen or do what you want.

Can somebody guide me how to take them on legally and stop them from cheating the poor subscribers through these unfriendly methods.

our box is not working . because tv per percent [%] chalty hai uske bad st top box nahi chalta hai ...kaya kare please help urgent ...

Tata Sky — Service Support

My remote was not working. I complained on 11th Sep at 1045hrs. I was told that paid service / replacement would be attended between 48 to 72 hrs. Despite my repeated complain on call centre number on 13th/14th nothing was done. On 15th I made a complain to withdraw connection then at about 1400 hrs remote was replced on payment.

TataSky — bad service

my tatasky id no. is [protected]. despite of complaining to them from past 3 months our digicomp has not yet been started. the service is extremely pathetic. even after recharging as per they said the digicomp is nt started just false promises are made by them.its a real waste by getting a tatasky connection n a great money is wasted with ZERO SERVICES.

TataSky — poor service and information

i have tatasky DTH comnection for last 4 years ID no.[protected]. i am not much satisfied with its services . once u purchase it u have no sevice support from them . their helpline number are just to cut ur pocket, it goes on long ringing and then transfer of lines and in last cut the phone resulting in fruitless deduction of amount from ur mobile. i came across this situation several times.
once u added any additional pack their is no chance of withdraw it . u can add additional pack on their site but no option of withdrawl. the only option is again the helpline which never responed completely.
their are no service centres information .once u get any technical problem u have no way to rectify
every one ask to go for helpline.
tatasky helpline itself need help.
today[protected], my dth set top box get off , it may be problem of adaptor or in settop box. i search tatasky site and tried helpline for two hours but it was fruitless.

Tata Sky — Poor Service--no complaint

Dear Sir:

I hold a tatasky connection and had lodged a complaint with Tata Sky on July 1, 2011 at 14:10 p.m. stating that there has been no signal and set up box gets hanged very frequently. The complaint number is SR[protected]. They had promised to send their engineer within a period of 24 hours and till date i.e. 4/7/2011 until 4.40 p.m., their engineer has neither turned up nor given us a call. Despite asking for their senior personnel contact number and service engineer's contact number, they have not provided us any details. I request you to kindly look into the matter at the earliest.

tata sky + — Poor service

My tata sky account id is [protected]. I have 2 connections. 1 normal setup box and the other tata sky +, both are connected on the same dish. But my tata sky + is showing no signal and the other setup box is working fine. I had called on the helpline no. and spoken to Taushik on 16/7/11 at around 11.45pm. He gave me few instructions which I carried on and when the setup box was still not working he told me he will arrange to send an engineer within 24 hrs. On 18/7/11 morning at 9.51 am I called up the helpline again and spoke to Sushma, she informed me that the request for sending the engineer is not raised on 16/7/11 so she will raise the request on urgent basis and arrange for an engineer today itself. At 2.48pm I called the helpline again and spoke to Mohammed Idris and again I had to explain him all the details he assured me that he will raise a request again on the urgent basis and send the engineer at the earliest. But no one called or came. Then at 5.01 pm again I called the helpline and spoke to some other person and the same thing was assured to me and he also said that I will receive the call within half an hour. Then at 5.50 pm again I called the helpline and told to be transferred to any senior person. The guy reluctantly transferred the call to Mr. Dilip. And again I had to explain to him the whole scenario he assured me that someone will get back to me within 2 hours but again no one called up. After 2 hrs at 7.49 pm again I called up the helpline, some other person picked up I requested him to transfer the call to Mr. Dilip but he was unavailable so Mr. Gajanand (cant recollect the exact name) call on line and again the same explainations and same thing over and over and then he keeps me on hold for 15 mins and informs me that the engineer will not be able to come today and he will be coming tomorrow morning. After continously calling them whole day I am informed that the engineer will come tomorrow morning. And after that as my husband's mobile no. is registered with tata sky he receives the call from the engineer telling him that due to rain there are too many calls so the request was not taken earlier and he won't be able to come next day in the morning but will be coming in the evening . Its will be more then 60 hrs when he will be coming hopefully. Then why do they assure that they are giving the service in 24 hrs. This is ridiculous !!!! Its a clear case of pathetic service from tata sky. Wouldn't recommend to anyone in future.

Still the problem is not solved by tata sky. Just delaying ... 4th day still tata sky not working...

I had opted for TATA SKY only to view Malayalam channels. TATA SKY is only DTH withour email id for subscribers to contact

i am also facing same problem...

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

How to recharge for one year

How to recharge for one year, my Packs is Dhamaal Mix. What is charge of one year.

Channel Not Work

Dear sir this is to inform you that our tata sky setup box does not work todays afternoon .. Request you kindly check and resolved problem as soon as possible..

Deactivation of jingalala saturday subscription

Cheaters... dont charge me for the subscription i have deactivated

no demo and welcom visit by tata sky person

i requested to arrange welcom visit on helpline no. through sms on 1st march from my mobile no [protected] but not received any responce till date

TataSky Satellite TV Service — Customer Service and warranty

Tatasky has very poor customer service through their authorized service centers. It's been 2 months since I had a box installed and never been able to enjoy uninterrupted service .And now, they agree it is a HW problem. want to replace it with a used box that does not carry the standard 1 year warranty. When I asked for a brand new box, they say it takes 2 days and that warranty from the old box transfers and we don't get a full year warranty. And to get a refund (as a matter of principle) of the monthly fee for lack of service (Rs 4.16 a day :-) ), I have to call them back after the problem is resolved!!

Tatasky should take a page out of some other companies (I've had good experience with Airtel, be it cell phones, TV, landline or broadband) and improve their service.

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

Tata Sky — Hardware

my remote stopped functioning, so i registered the complaint regarding it , the customer care executive promise me to change the remote , but today is the 15 th day i haven't recieved the remote yet and whenever i call them they make execuse reagrding non availabilty of remote. and when i contacted my local dealer he too make execuse saying he will deliver the remote tommorow and that tommorrow never came . its the worst service i have ever seen so i want to warn the potential customer to be aware of this company they provide mouth watering offers but they too provide disappointing after sales service. i bought tata sky for my comfortabilty but these co. truely make ur life hell....

R/ Sir,
I am giving complaint that i am a customer of tatasky sd. Just i have listen that you are giving world cup offer H.D. facility Rs.2599/- world cup offer. but here note that world cup cricket match has started but your H.D. setup Box has not receieved in major city as Aurangabad, Nasik, Jalgaon, Ahmadnager ertc..et.c.
I am request you or all of tata sky d.t.h. group to launch H.D. setup box as early as possible in maharashtra major cities as Aurangabad, Nasik, Ahmednager, jalgaon etc. etc.,

Thanking you,
Yours,
Mazhar Baig Karim Baig,
Khangalli Road,
Tq. Vaijapur-423 701.
Dist. Aurangabad. (Maharashtra State) Regd. mob. [protected]

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

Hi, i took tata sky connection(subscriber id : [protected]) recently. I was trying to add Tensports which now available as add-on package. I have sent sms message through RMN mobile and even tried to add package through Internet. In both scenario i could n't succeed. I have been trying to reach tata sky helpdesk since past 48 hours and i must have tried at least 50 times since yesterday but no one from customer care seems to bother. The most irresponsible helpdesks i have ever experienced in my life time.

I would like to escalate to higher authorities. Could anyone suggest the process. Otherwise i do not have any other option that approach consumer court.

Thanks
Venkat

Tata Sky — Bad services and rude responses from tata sky

Dear Sir,

I have taken a tata sky connection Subscriber ID: [protected]. This monsoon my remote control stopped working. I tried calling up thier customer care for 20 days and one day finally I was able to connect. When I talked to the customer service representative, Mr Vikrant, they told me that my connect was out of warranty and I need to pay 300 - 600 to get it corrected.
When I insisted that it was in warranty period and after a long debate they agreed that it was indeed in the warranty period but they still need to charge because 'MOST PROBABLY' I have physically damaged the remote. I told them that it was not the case but Mr Vikrant kept repeating it. Then when I wanted to complain about the bad signal, he refused to file complain at all! He told that I should talk exactly at the TIME WHEN SIGNAL IS BAD.
It was a big harassment for us. I would like to file a consumer court complain for that. Please tell me the procedure.

Thanking You,

Sincerely,

Shalender Singh

Tata Sky — No Customer Service Provided By Tata Sky

I am very disappointed by the services provided by TataSky.
I had shifted to a new Flat on 11/6/08, and had requested for an installation of TataSky connection at our new place, on 10/6/08 Evening.
Today it is 15/6/08, and no one has come to our place to install the dish.We have been waiting for 5 days now.
Everyday when I phone to the customer helpline I am told that my complain cannot be attended and has been postponed for next day.
What nonsense is this going on.
Every time I am provided with a new request number and thats all, nothing is done.
These are the complain numbers provided to me so far by the customer care.
1-[protected]
1-[protected]
I want immediate action, or I will go to Consumer Forum and discontinue the services.
I also want the 5 days balance added back to my account .

Yes Dude All of you absltly right,

Same type of problem I have faced with TataSky's costumer care.
They committed for a particular day and even time by SMS. When no one has attended that, they just edit even the date of old complaint for same day.(Magically).
They are very expert for making JhingaLALA of costumer. I think they(Service deptt.) are simply spouling the image of great TATA company too.

Thanks
Raza

TataSky — no reply from tata sky customer service

my complaint no is 1-[protected]
complaint from date :[protected]
I have recharged my account on 6-7-09
but my service didn't resumed.I am facing this problem from last 12 days.
Tata sky customer care doesn't replying anything about my complaint,
already 5 engineers are visited to our house No one was knowing any thing they were not able to solve our problem so they told now siniar engineer will visit our house,
but no one had visited our house my tatasky not working from last 12 days.
customer service is telling engineer will visit but no one is visiting
not a single person able to solve our problem.
I didn't get any responce from tata sky this is too much.
I think i have to say: "TATA" to TATA SKY
This is too much I wont immidiate reply from tata sky

i.c.shah
date :22-7-09

Tata Sky — No Service for last 72 Hours !

Hi,

This was to bring to your kind notice that my complaints to Tata Sky Helpline have not been attended for the last THREE DAYS !

Since 12th Aug evening, I have been facing problems with my Tata sky set-top box and am constantly following up with your helpline, which just comes up with innovative ideas of how, NOT TO HELP,

Even after registering same complaint almost 25 times (Not Joking, !), the only response me and my wife keep getting is one service request number and a vague promise of the “engineer” visiting in immediately-next 1 hr-or 2 hrs or definitely-worse 3 hrs ! (How I wish, I could attach all those lovely sms-es, from Tata sky in this mail !)

It has been over 60 hours and at least 150 min of sweet talks, with several highly qualified persons, but of no avail! We have also had the fortune to talk to the so called “seniors” on helpline numbers, one Mr. Setu Desai and one Mr. Vishal with even better promises, which they also know will not be met!

I am sure tomorrow being Sunday, I must not expect any services and that would mean 5 DAYS OF MERE PROMISES AND ASSURANCES! So much so for a 24*7 helpline!

I can bet I am not the first one, nor am in going to be the last one!

Complaint Numbers: 1-[protected];[protected]
Managers we spoke to: Mr. Sethu Desai and Mr. Vishal ([protected])
Numbers of Mysterious Engineers, who never came: [protected] & [protected]

May God save those who have or would have Tata Sky. Amen


Rgds
Mo
Mumbai

channel invisible.

I recharge Tata Sky Afternoon But Not Start Tata Sky

TataSky — NO SERVICES

This is to bring kindness of Tatasky people who after repeated complaints from the last 10-15 days of complaint for poor signal strength are not in a mood to rectify or reslove the complaints as it is compalint of Setup box and it will take time .

I wish to inform them that there are pleny of Setup boxes are available in the market which they are offering @ price of 999 but for old subcriber ID [protected] they cant arrnge it.

I am sorry to comment about the poor and pathetic services of tatasky and the attitude of tata towards services.

Yash Thakral Cust ID [protected]

I request you to pls convey this to senior mangement of Tatasky

TataSky — service not providing

My tatasky setupbox is unable to view service till 14/11/2010.And this company are not providing service & doing mentally torcher. And without any service , service charges 350 rupees are credited my account. so please help me against tatasky.

You can address your complaint to tata sky’s official handle @tatasky. They will send a technician who will provide you the adapter. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue asap.

Lalit Powar is giving standard answer to all complaints.

Can you share the tata sky senior contact details or were to escalate it at TRAI

I don't know about any senior contacts. I have just shared my experience and recommend you to do the same to get your issue resolved by sharing subscriber id details.

Tata Sky — HD CANNELS NOT COMMING FOR THE LAST 10 days

my customer id is [protected] in the name of manjeet kumar sadana no HD channel is coming for the last 10 days although payment for whole year is given already

mytata sky HD-not getting the pictures clearly

Pictures are frequently interrupted.

Remote Problem

Sir my Tata sky Remote is not working from 27.4.15 my RMN Is [protected]

do not view any channel

No any service i am use in tatasky because i am not view in channel

NO signal from 11/03/2015

My account Id is [protected]. I am very unhappy to inform you that from last 24 hours my Tata Sky

REALLY REALLY POOR SERVICE-REF:H77CV6X

REALLY POOR SERVICE FROM TATA SKY EXECUTIVES...I NEVER EXPECTED THAT TATASKY WILL ... Can someone please respond...

useless service activation

my subscriber id is [protected] and actv music pack is activated on my id which is useless to me so plz deactivate it immediately

hi my number is 1043957859 and they automaticaly deduct my 150 rs per month and also did not cancle this channel till feb 2015

so they deduct my 150 rs money extra from my account till feb 2015

set top box complaints every month

Set top box needs to be replaced every month as there are multiple complaints arising every time they replace. Also they replace it with a old repaired set top box. Subscriber id - [protected].

Tata Sky — Refund

Dear sir Good Morning
I Durgesh Kumar Mishra (Our Customer Id is [protected]) Inform to you we have to book Tata Sky DTH Connection on 19th Oct.2010
by Credit card but,Mrs.Tejaswi of Tata sky representative tell me all plan for tata sky and give me idea for Rs.160/= per month. She promised me you can see all channel which i give you a first month for free. And you recharge 160/= per month and see life time. But she in wrong when i go to recharge our DTH connection. the dealer told me you are not see all channel of Rs.160/= you must recharge Rs.270/= and see all chancel which you wants. So i complain tata sky tool free number and mailed many time his help desk. Dear sir he accepts his false but did not return my money. i want to return his connection and inform him many time. What i do. Please take this matter for me

thanks a lot

Regard:-
Durgesh Mishra
Mob:-[protected]
durgesh.[protected]@gmail.com

You can address your complaint to tata sky’s official handle @tatasky. They will get in touch with you and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.

TATA SKY DTH — Non-Deactivation of DIGICOMP. & Poor Customer Service

I had called tatsky helpline[protected] times regarding De-Activation of 1 digicomp out of 4 working they told me to fax the request on thei Banglore Back Office No.[protected], I did, when i asked them confirmation no. whether the fax recieved by Back office or not, they said we don't have any information, the person i talked to[protected] were mr. Nitin, Miss Shiwani, I had already met to local dealer regarding Deactivation He told that they are not authorized for that. After FAX to Banglore at 16:30hrs on09/03/2009, by this time they did not respond

I am sure they must take some time to respond. You can hardly expect them to do so instantly.

Tata Sky; Tata sky Plus — DigiComp not working

I was unfortunate enough to buy a Tata Sky Plus in end May. In the first week of jun it started giving trouble. Despite several telephone calls, the call center kept giving excuses and then finally sent an engineer who personsll y confirmed that the digicomp was faulty and needed to be replaced. When I rang the call center they had no idea of the complaint and said it must be my fault. Finally after several calls they acknowledged the complaint and gave me a complaint No on 12th Jun. But even today on the 21st of Jun nothing has happened. They are not accepting that they return my previous Tata Sky digicomp and take back the faulty digicomp and refund Rs 5999/- that I paid for the tata sky plus. please listen to my advice. Please please do not buy the Tata sky plus. The product and their after sales service is poor. did not expect this of a Tata company

TATA SKY+ — Faulty Digicomp not replaced yet

To whom so ever it may concernred.

I have purchased the Tata sky+ on 20th of Oct 2009and after that it get installed on 29thOct and after Fourdays it Digicomp set stop working (It become faulty) after calling Customer they said box needs to be replaced that will around 4 days but no body entertained after that and again various complains they saend the engineer and he installed the tata skt instedof tatasky+ andhe told they will repalce the same with tatasky+.however till date we have chased on daily basis around four timers an day and every time they said today engineer will come and install the required.I have spent around 2000 bugs in calling to tatasky+ .Moreever they are denying to refund the money, which is very unethical on their part as per their term & conditions they should return the maney with compensation.
I would say they have the worse service in the world.
I want to sue the tatasky + for the refund and compensation of 50000 for the mental troma.

I hope consumer court will take the necessary action on the same.

Thanks
Pallavi Garg

Hi Ms.PALLAVI GARG,
The sale of Tata Sky+ was intense during the offer period. Working of the STB is rarely hampered. There has been complete miscommunication as you had received a Tata Sky STB instead of a Tata Sky+ STB, sometimes this is caused due to swopped reference nos. The problem can be fixed as many of my friends purachased a Tata Sky+ STB during the offer period and there were slight delay in delivery but once they received their STB they have good reviews on its featues especially its main function recording. I understand the experience you have been facing might not have been good but it was just some error that must have caused this issue. The customer service is very helpful and will arrive at a desired resolution.

TataSky — NEW HD PLUS DIGICOMP NOT WORKING

I had paid Rs.3999/- to TATA Sky for HD Plus upgrade on Oct 29,2011 , vide SR 1-[protected] .My Subscriber ID is [protected]. The HD plus Box was delivered on Oct 30,2011 and upon installing the picture quality was poor as the picture was shaking. The company person said he will send the Engr and went away. I called helpline on Oct 31,2011 and came to know that the SR 1-[protected] call has been closed . I was shocked to learn that the reputed company like TATA will close a Call despite defective installation .

The helpline person allotted new SR 1-[protected] , and promised to have the matter resolved . One person came on Oct 31, and checked antena in terrace and said the HD Plus Box is defective and needs to be replaced. He said he will bring new box. Thereafter no response from company , no one came on Nov 1, and Nov 2 and still the defective Box is not replaced. I called up Engr and asked him and he said they do not have stock of HD PLus and has to come from Mumbai. This is because the sales installation call is closed and service call registered to cheat customers. The fact is the new product is not successfully installed causing harassment to us.

I spoke to so many persons in Help desks , so many supervisors like Mahendra, Tabasum, Sandeep , Shashi , but no one from Help desk is able to help us. The company does not have customer Grievience addressing cell. They have 24/7 Helpline but they are unable to resolve the problem. On Nov 1, 2011 was informed by Llyod that Engr will come by 6pm of Nov 1, 2011 , but no one has come.

Despite several calls , the assurance by Help desk is false as no one is attending to the complaint.

The company is collected 100 % advance and delivered defective box and is harassing us and making us call their help desk and not solving our problem.

I need the refund with interest and damages for mental torture, harassment , anxiety and trouble faced by us due to deficient service provided by the TATA Sky.

Thanking you
Shankaran
A-203,GAGAN VIHAR APPTS
IDEAL HOMES TOWNSHIP
RAJARAJESWARI NAGAR
BANGALORE -560098
M-[protected]

You can address your complaint to tata sky’s official handle @tatasky. They will get in touch with you and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.

TATA SKY DTH — Non action on the complaint

My complaint ref# WO: 1-[protected] , logged in on 16th. The engineer was suppose to visit & correct the problem at 17.00hrs on 17th NOV. After the regular chase up & be available in the home to get the same issue sorted, no one from tata sky have visited to sort out the problem or make a courtosy call that the engineer will not visit due to any reason or visit will be psotponed for a day or 2. On top of that the technical dept. engineer have misbehaved with me over the phone. After speaking to the sr executive mr. ravinder/ rabinder he assured that that the technical person will visit today morning... As expected no one visited . Then I rcvd a call at around afternoon 12-12.30 pm from the customer service Ms. Pooja that the engineer will visit by 6.30. As expected no one visited as yet neither any call have been rcvd reg the actual status whether we will have a engineer visiting us today. The customer care dept is good for nothing.. they cant even provide the staright solution for the problem.. whether we can have the problem sorted which they assure w/ their commitments & assurance that they provide solution within 24-48hrs. Which in my case already passed . I am sure this seems to be a small complaint but in my case not since I have to leave my work for the last 2 days early to get the DTH by tata sky corrected. Which in turn is a loss of business for me & as well the peace of mind .

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

new — no response from call centre

I have been trying to contact the customer care toll free nos. throughout the day to get my scratch card gift from SBI cards. There is no reponse from any executive to take the order. Only a voive response continuously says that " the call is important to us". From the type of no response it does not appear so.
Tell me how do I place my order of scratch card gift to claim it

Dear Sir

I have the SBI credit card since last 10 month, i am facing problem the same card, since last 5 months i am not used this card, and i already told to disconnect the card, i already paid the due amount, now they are calling some out standing amount are there Rs 11000/- and pay for the same, pl explain me, how to take the legal action for the same.

SIncerely
Balasubramanian

tata /tata sky — for not responce

dear sir

i purchase tata sky for 29/06/2009 via online, they are confirme tell me you recieve hardware withing three day but sir today are six days to go they are not deliever my hardware and i call they helpline number they are not talk with me and cut line after said i just call back. sir i call him so many time and they have no tall free number

so sir please take some action against tata sky for him cheat customer and not good responce him customer

vaishali patel
[protected]

my tata sky ref no:1/[protected]

Tata Sky — no response for tata sky

My digi comp box is damaged through short circuit. I have lodged a complain in the local office of Kolkata but sorry to say that I have not received any response neither from local office nor from Bangalore office. Though I am ready to pay the value of Digi box once again but no response arises.

Hi Mr.Sanjeeb Kumar Mohapatra,
There must have been a power failure or a shortcircuit due to which your digicomp must have been effected. The seasons sale is on and there is new orders being taken since you have been a valued customer of Tata Sky your preference should be met first. Approach an authorised dealer store of Tata Sky they will help you out.

Tata sky, a strict no no !

You can address your complaint to tata sky’s official handle @tatasky. They will get in touch with you and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.

Dish TV — COMPLAINT AGAINST DEDUCTION OF MONTHLY CHARGES

MYvc no : VC:- [protected]

I am one of DISH TV Telugu Freedom package customer (now it has been changed as South India package monthly rental is RS 150/- per month.

I am paying regulary, but today they disconnected my service, serveral time times I have complined them, they are deducting more than my monthly charges. But they are not taking care about my service

for example I have below payment details for your reference

1) I have credited Rs 1000/- in month of Nov 2007(14.11.07), which I supposed to be paid in month of Jan 2008. (for 5% discount offer I have early, that they have not given to me) Previously it was 75/- per month

2) Again I have credited Rs 1200/- in the month of April 2008 (02.04.08). ok

3) Rs 1000+ Rs 1200/- = Rs 2200/150 = 14.66 that means I no need to pay any thing upto Feb 2009. So my payment due will be Feb 2009.

Then what I have to do ? Pls help me out

Tata Sky Satellite Television — Installation the New connection

I have booked new Tata Sky Satellite Television connection by credit card on 2/01/09 at 18.15 hours order no 1/[protected]. Terms and conditions as per Tata Sky, Free Home Delivery with in 4hous from time of booking.
Now 48hours over I did not received the any Kit for installation the Tata Sky Satellite Television. And I was not informed by them what is the status. They are not at all serious of this type of negligence.
I called four times to there mention no[protected] and[protected] but every time they are told me our sales term contact with you. But after 48 hours it was not happened.
Now from tomorrow I will be my office up to 20.30 hours and no body is in my house for receiving the same and there service up to 20.00 hours.
* Why Tata Sky tem not full fill there comments as per there terms and conditions?
* Why customer suffering for there reason?
* Tell me what I will do?
* I want to do highlight this matter to Tata Sky higher Authorities please help me?
* What action need to be taken for avoid this type of negligence from company side?

Your advice is require.


With warm regards
Sanjay Bose
[protected]

tata/tata sky — not install after 2 years

i bought tata sky before two years.still now it is not install at my home.i complend 4 it but their is no result.so i want my money back from the company.help me please

Hi Ms Vanmali Dhamelia,
Well at the time of delivery of the hardware Tata Sky is installed by the technician who arrives with all the hardware. Two years also exceeds the guarantee period of the STB no one reacts so late to a pending case. This problem required a prompt action if so ever not attended to. And if you have received the hardware then at the time of receiving it you should have demanded for spot installation and checked it then and there itself. Did you taken down the reference nos of the complaint? if so you should have been following it up stringintly and got a resolution. This time if you file a complaint see to it that you take the number of the technician who will be arriving and the CC will be able to help you get it installed.

Tata Sky connection — Incorrect information

Hi,

During the telephonic discussion with the executive of tata sky, he told us that all the sport channels are included in the package of 160 and 200 rs. Thereby after looking into the rental of the different Cable TV operators, we have chosen tata sky because it's cheaper and providing sports channels in th package of 160 rs.

Once we have paid the Cable tv device cost of 1599 rupees we have come to know that the information provided by the tata sky executive is incorrect and we have to pay extra charge besides basic rental of 160 rs.

Now after 2-3 round of discussion with the tata sky executives and senior executives they are accepting their mistake but not refunding the device cost.

We would have opted for some other Cable TV operator ( as reliance is cheaper) if we know that sports channels are not included in the package.

Please help us.

Hi GAJENDRA SINGH BORA,
There must have been a serious misunderstanding from the executives end as what he imparted was the price of the base pack that comes of Rs.160/- however, the amount of Rs.200/- would facilitate an inclusion of an add-on pack Sports Gold Pack for Rs.40/- which would telecast NEO Cricket and NEO Sports which will be a great option as Tata Sky is the only provider of NEO . It also has SET MAX in its Base Super Hit pack which is of Rs.160/- that allows you to enjoy important IPL matches. These charges are appropriate but there may be lack of complete communication that you have not been informed on the same. Tata Sky has waived off Rs.1000/- on installation or the amount otherwise would have been Rs. 2599/-. It is advisable to look for appropriate information of product, package, pricing and offers on the official Tata Sky website: http://www.tatasky.com/index.html. After finding out about the product it will be better to decide on which pack suits you the best hence you can make a better choice.

I don't know how you are trying to justify this fraud by adding that tata sky has given 1000 Rs weaver on connection. The cost of tata sky was 1599 Rs that why we opted for it. it's no way related to incorrect information.

In our part being a responsible customer we are not using tata sky from that date because accepting this will be like supporting this fraud.

You can address your complaint to tata sky’s official handle @tatasky. They will get in touch with you and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.

Thanks for your suggestion Lalit!
I have got the issue resolved now.

NO Signal Continue 4 Days

Our Subscribed ID :-[protected] Continue No Signal 4 Days and no any support from TATA Sky . SO please solved the problem. Our Registered Mobile No-[protected] and Please call me [protected] this number

Do not send 'ZEETOS' reward from tata sky.

I earn 9950 zeetos and exchange with a toy train. Two are alredy has been gone but reward can not meet me. in short TATA SKY cheat abot zeetos reward.

your tatasky service is good but unwanted harassment is too bad

Activate HD channels without customers permission.

Sir your people activate HD channels on my base pack repeatedly. please i am requesting you not do such things. keep my base pack mix dhamal pack as it is. i do not need HD channels.

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

Tata Sky — Fraud

We had taken tata sky connection in sep, by paying 3800rs which included installation, digicom & 1000rs recharge coupon.

We got our connection but havent got 1000rs recharge coupon & we are trying to callup the dealer (Prabhat telecom) person (Kunal) who came he is not pickingup the phone his no is: - [protected]. We have raised this complaint more then 20 times to tatsky but they say that they are not able to trace out which dealer has locked the call for our connection and cant help us out.

We feel so helpless please let us know wat should we do for the same, can we get any kiind of help for the same????????

TATASKY and the DTH technology in India is ridden with bigger cheats than the cable wallahs.When they first came to India-advertising that you should rid youself of the cable 'goons', I never realised that we would have to fall prey to the handsof national mafia named the 'TATASKY'. After all TRAI and the authority have not fixed any celing on the charges/channels etc, so the DTH operators have taken customers for a ride with not just their poor service(no signal during rains etc) but also with their overcharged 'packages'.

I totally agree. The tata sky connection si far from "jinghalala" A helpline that never helps, autocratic behaviour by the company escalating the charges at their will, etc.. I understand they wont be refunding the balance amount in the account. I am looking for other alternatives like hathway or dish tv/sun dth/big tv. If I find them cheaper, would cancel tata's .
The least tata can do is to all ow us to choose atleast language channels. Why should I subscribe for nepal, etv bihar, marathi gujarati etc. when I would never see them.
Hope someone's listening.

Tata Sky — fraud by tata sky

plz. forward this mail to Mr. Vikram Kaushik(CEO of tata sky)

fraud by sawan agencies(dstr. of tata sky) and unexpected response by RM, Mr. Rajat


jatin saluja
contact no.[protected]

Tata Sky DTH Services! — Money taken by Credit Card but hardware not received!

Dear Sir,

I had subscribed to Tata Sky on Monday and have already paid Rs 1999/- by credit card. I have not received the box yet even though more than 72 hours have passed. I was assured that I shall be receiving my receiver/box with in 48-72 hours. I was told 72 hours is on the extreme end (for rural areas) and in Metros like Delhi I shall get it within 48 hours. Even though more than 96 hours have passed, I have not received my receiver/box till now. My request no as provided at the time of payment, is [protected].

Kindly Help

Thanking you,

Yours Sincerly

Ashok Kumar Kuwar

Tata Sky — Recharge Fraud

I recently recharged my Tata sky account with the debit of Rs.500....there was no response from them.......even after 4 hours I waited and still the services did not resume.Pure Cheating......

Tata Sky — recharge have biggest

hi, sir tata sky ke jo plans he o bhot mahange he. plz, charges chiye
thanks

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

fraud tata sky. one person has ringed in my mobile (no. [protected]) and told me your tata sky has been recharged, if you are allowed for vedic maths we shall be added the vedic maths pack in your tata sky. In this regard i did not reply. after a few second a message has come '' request completed for 4 months actve vedic maths, Rs 228. current a/c bal Rs 1166. 1 due date 03 oct13''. I strongly object for deduction the money from my tata sky account balance.

william bhengra

Tata Sky — It's not working properly (No signal & small dots are appearing on the screen)

Hello, Tata Sky is not working properly as it shows an error of No Signal and no picture no sound only small dots are appearing there on the screen. This is the 2nd time I'm facing the same problem. My Tata sky ID is [protected]

Tata Sky — No signal for the past 1 month

Subscriber ID : [protected] Fed up giving complaints to taatsky.

Tata Sky — tatasky connection

Our tatasky connection or dish is not placed.

Tata Sky — irresponsible care that this company has given to me . no phone calls not supporting customer care services

I cant add channels or I don'languaget u r bladdy customer care number and my lan

Tata Sky — No service from last 1 week- subscription id 1144598537

Please take some action no proper service from last one week. Fed up by calling & sms ...no response at all. They are earning money from sms also..fraud people.

Remove the cartoon channel

Hello I am mallesh N I have connected to tatasky dth since one year.so we have to unneeded channel added ouy dth service.so please remove tha unnessery channel(cartoon net work pogo etc) candidate id-[protected]

not getting the signal

we are sorry to inform you that yesterday evening onwards not getting the signals for Telugu channels. Please do the needful. -G.Gopala Krishna [protected]

some of channels are not coming from yesterday onwords 11/03/2015

My Name is Madan Mohan Behera ID no-[protected] and RMN [protected] yesterday 1103/2015 some of channels are not coming showing no signals in your TATA SKY set up box. Please solve the problum as soon as possible.

very poor service and froud company7

i no service in last 2 day at my tata sky setop box resion is company service is poor and hes service staff is no any nolaze about charges of service and any type of query

Recharge amount 500 deducted in 10 days

I recharged my tata sky connection with 500 rs. But in a 10 days only it is giving me notification that my connection is not recharged please recharge the connection to get the services.

Even we face the same issue today date 17/7/2022 the money has been debited and we did not get any services .. that asked us to install an Remote Desktop application with the link inside app and hack the my card CVV and with in a minute I got message of debit money … and when we call them back he started abusing to us as well as to police. Please please beware from this fraudulent.Thank god that we had just 1000 rs in my account otherwise theft all money. Even though after transection has been done, in my YONO they send messege from Flipkart server that the amount has been debited from Flipkart …Very studd!!! And big theiff.. plzz don’t by this DTH.

LCD TV — not received my tata sky connection

hi, i am tarun kumar from rewa(m.p.) i have purchased a lg lcd tv on 25/08/09. i got the scheme of free tata sky connection with six months subscription. i have sent a DD of rs.99/- in favour of spectramind pvt ltd. dated 26/08/09. dd no is 688954.(sbi). its over 3 months and i have not recieved my connection. what to do now, should i take a legal action against the company?,as they are not recieving phone calls also. please tell immediately.

LCD TV — No Service support

Very Poor Service Support. I give yesterday One request but no body contact me in time. I have International Warranty But No Use..

Tata Sky — channel not came

i use my tata sky ish & last three days channel not came & for that i comlain also but from that side not a soluion for my comlaints so pl i request soll ou my comlain & start my tata sky channels or contact me pinal shah[protected] as erly as possible

TATASKY HD — NOT GETTING MY BALANCE

I am not getting my balance as on date no.[protected].unable to get any reply an my regd. mobile no.[protected]-please state your procedure ,so that such things does NOT occur in future

yor ser vice MUST improve in this respect and more easier

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

Hi,
still they are not solving problem just saying that it will be resolved in 24 hours. But almost 20 days gone but no result. I am facing this just because of their engineer mistake as he activated by mistakenly.

I got a call when I raised complaint in consumer forum & taken all the details about my issue & again after 1 hours they called again & said it will be resolved today(27th June) but 2 days over but still my account deactivated.

I am thinking to take new connection with Vedeocon DTH, but can I get my money back from Tata sky which I had paid for their box around Rs. 2000 & 400+ balance(balance as on 9th June)

Please suggest & do needful ASAP, since 20 days I am not able to see any TV channels.

Thanks,
Kiran
Mob. [protected]
Tata sky Subscriber ID: [protected]

I am also facing the same problem..tatasky executives are not at all responding.

I also want to change the provider..please let me know.how can i do.

amit

tata sky set up box — for tata sky set up box

my tata set up box is not working properly & i dont want tata sky setupbox because the tata sky services is very third class and i want to disconnect my connection & iwant my money back, so sir i want to request you to disconnect my connection as soon as possible.my tata set up box is not working before three days and iam complaint on tata sky indore service center on this no.[protected], miss VANDANA picked a phone and gave me complaint no .1-[protected].she told me sir your request is login and our technision is coming as soon as possible but no one can come.my daily ruppees is dedect from my tata account why i am giving that money .that's why i want to disconnect my connection, this situation is happened with me in second time.
sir thanx for your best services

Tata Sky Setup Box — Order cancellation for delyed services

1. Tatasky free home delivery taken a request on 6th Oct 08 to complete all installation process before 13Oct08 commitment.
2. Set topbox recieved 12th OCt 08.
3. Contacted customer care for installation and get confirmation with 6hr+2hr=8hrs installation will complete.
4.On 14th I got a confirmation that 14th 2Pm-4.30Pm is your installation time which is skipped to 4.30Pm to 7PM.
5. No one has completed the process and on 15th Oct 08 requested for Order cancellation no-1-[protected]. As per Girish's concern they will recieve that set top box within4days. Within 15days I can get my cash back in to my account.
6. Last 3days my family is getting call to reinstall it.
7. Today 22Oct08 I called customercare and got idea that order cant be cancelled. They are going to install it today.
8. How they are force fully doing it. Help us to cancell the order.

TATA SKY DTH — replacement of Setup Box

I have complaint about replacement of my set up box on 28/5/09 vide complaint No.1-[protected]. The connection is under my father's name (Binoy Kr, Gogoi) and we reside at Sibsagar (Joysagar, near civil hospital, AB tent house). I would request to please consider my request as soon as possible.

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.

TATA SKY DTH — Installation not done

Purchase of setup boxes/connection for 2 TV sets with grand pack-annual base @Rs.5273.00 had been done through Mr.Sanchit fron Tata Sky Chandigarh office on 06-11-10.

6 days have passed.

In spite repeated calls to your call centre, no one had called, and nothing had been delivered/installed/activated.

Complaint No.of :
08-11-10 is 1-[protected]
11-11-10 is 1-[protected]

As purchase has been done through credit card, I do not have choice to cancel my order.

I was really not expecting this pathetic service. Why you are ruining name of TATA.

Every time I call your call centre, they just assure that I will get call within 2 hours and installation will take place same day but everything in air.

Request to please install and active today itself.



Regards,

Sanjay Gupta

195, Third Floor,

Ram Vihar

Delhi-110092

Mobile: [protected]

Landline:[protected]

ID No.[protected]

Tata Sky DTH payment — Payment deducted but my tata sky account not activated

My account has been debited on account of tata sky payment of Rs 350 on 28th April 2011. But actually the tata sky has not been recharged yet..............
Kindly refund the money
Details are:
28 Apr 2011 CCA11DBMR452-Avenues India Ltd[protected] Apr 2011 350.00

You can address your complaint to tata sky’s official handle @tatasky. They will check the status of installation and expedite action. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send an installer to set up your connection asap.

Tata Sky — Relocation Harresments

My Sub. ID is [protected]. This is regarding to my request # 1-[protected]. I was promised that I would receive a call till 11 AM next morning. But as expected I haven't received any call. Regarding same I again made a call and I was promised that within next 2 hours I would receive a call. And this continues for 4 - 5 times. I made call and receive the same reply from your service center.
Still after around 30 hours, I haven't receive a single call from your side.
Is this the way TATA deal with it's old customer. Thank god that I haven't recommended TATA SKY to any of my friend, and after this incidence I even don't want to recommend.
I haven't seen such a worst customer relationship services from any company.
I request you to please refund me my INR 1000.00 (account balance).

-Ashish Sharma

Tata Sky — Tata Sky relocation

We are one of your customer having 2 Tata sky connection. We are in process of shifting from vasant kunj to GK, we have been continously trying to seek help from customer service but till date no one has been able to help us with it. Their dialogue is ' Shifting of Tata sky can be done throuhg electican we would ne be able to provoide any assistance on the same'. Till date I had lot of confiedence on Tata Products but with this kind of experience m in two mind, should i actually continue with it..

Hope to get positive and prompt revert from your end.

Hi Mr. Damanjeet Singh,
I am a Tata Sky customer and have experienced good service by the Co. I have one of my friend who also ownes Tata Sky and was shifting to his natives he got in touch with the nearest dealer of that locality to gain assistance related to the product and also the CC assisted him with shipment.I'm sure there must be meny dealers in your new location to get the service you have right to.

Well Ashish, I faced the same thing too. I moved from Delhi to Hyderabad and wanted my connection shifted. But for 2 weeks no one turned up. They are blood suckers!

I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at[protected]. The best part is it is available 24X7.