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[Resolved]  The Mobile Store — False claim in advert

The mobile store in india is a jv between Virgin & Essar group. They are claiming that any old mobile phone can be cxchanged for a new one. But they are not doing so. When i visited their store in sector 22-c, Chandigarh, India, i was informed that they are buying back only few brands, and that too only the latest handsets. This is a blatant fraud with consumers. We must condemn and boycot such cheaters who misguide people.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

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yes, faced same problem, secondaly free holiday claim by mobile store was just bundle of tension to use them and you finally loose hope to use that.
HI.. what sorts of tensions u got for bookign of free hoilday package given by Mobile store
On 01 Oct 08 I placed an order on Mobile store Thiruvanmiyur, for L G KF 510 and issued a cheque For Rs 10929.00. I was promised the delivery om Mondyay the 06 OCT 2008.Till to day ie 11 Oct 2008 the product has not been delivered, though the cheque has been realised by the mobile store a week back.
On inquiry the standard reply is that they are awaiting instructions from the corporate office.

i guess they are selling substandard products - i bought E 90 Nokia communicator in NOV 2007. The peice is malfunctioning. though it is still in warranty, they refuge to accept it for repairs advising me to to the authorised service centre, directly whose the address / telephone numbers they are not able to tell.
Another scam is assured gift scheme. on which there are numerous complaints are already there.
This is a cheater store. Pl advised pl donot burn your fingures
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    The Mobile Store
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    476
    Pending
    0
    Resolved
    173
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View Full Information
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