The Mobile Store Complaints & Reviews

03/11/2009

TO WHOME IT MAY CONCERN

I Purchased a Nokia E71 mobile from Mobile Store Malviya Nagar branch invoice no. DL/1169/00001/4810 dated 19/09/2009, and that time I was promised that I will get a free schnizer headphone worth Rs. 2000 but I have not received the free gift as yet. Moreover whenever I call to the store the Store manager does not come up on phone and their executives always promise me that...

We purchased a phone online on Oct20 2009. I called them on 24Oct that their product is not yet deleivered. CC execuive says " it takes 3 days" so u should get it very soon.
I raised a complaint C[protected] and then followed up 3/4 times over next 3/4 days...Standard response: "Sir we have not received any response on the complaint. We cant do much. Someone will call"

I am not sure if ever I will...

Hi...
This to bring to your notice regarding totally unacceptable custommer service by the mobile store.
I made a purchase of nokia E71 on 6th sept 2009 which had a gift of 'Reebok aviator sunglass'.

After billing the store manager Mr. Sandeep( mobile no. [protected]) said that the said gift is not available and it will come within next two days .

After calling again and again for one...

Hi

I purchased a new Virgin handset Virgin VTrendy IMEI : 803A810D from The Mobile Shop 1/6967, Shop No 7, Rohtash Nagar, Main Road, Opp Subhiksha, Shahdara, New Delhi on 7/10/2009.
The phone was purchased to be gifted to my mother. On 9/10/2009, when she tried to use the phone with her current virgin sim (Mob no [protected]), the phone failed to detect the network. I immediately rushed to the above mentioned store...

I made a purchase on LG handset(KP500) around 2 months back and i was told you will receive cash back through check in 10 working days.Now when i am chasing/reminding them they have ready made answer "its in process" without checking the details i have got the complaint registered in their official website around 10 days back however no fruitful results obtain.
Name Vicky Khanna
Handset-KP 500(LG)
Contact no-[protected]br...

I ordered a mobile handset from them on their website on 14th sep, 2009.
They promise to deliver it in 3 working days. When 3 working days passed I called up the store which was supposed to make the delivery and they said the said handset is not available. I told them to then get the charge on Credit card cancelled. No action was taken. They stopped replying to email. When you call up their customer service it goes to some illetrate...

I had purchased 1 Nokia 5130 xpressmusic mobile from The Mobile Store in Chembur on 21/09/2009.
Since then I have been receiving 20 messages of same kind everyday.
Earlier I ignored the messages but now its becoming a mental torture to me.
Please look in this matter or else I would go mad if this torture continuous....

We purchased Apple I-Pod Nano from the Sector-5, Dwarka New Delhi store on13/09/09( Cash memo no.[protected]. When we brought it home and tried to playmusic on it, we found that the battery was not getting charged at all. When wedisconnect it, the screen goes blank. The screen lights up only when incharging mode.
We contacted the store and they told us to go to the service centre which is 25km away from this place.

Is...

Hi,
I had purchased a Sony Ericsson W580i handset from The Mobile Store Infinity mall, andheri w, Mumbai on 16th July '2009 under an exchange offer whereby i gave away my old phone and got a discount on the newer one. Right from day one I had encountered sevearl technical and display problems with the handset which I had informed the store keeper immidiately. To my surprise they completely disowned themselves from the accountability...

This is to bring to your notice that I had purchased a mobile phone [Nokia 7610 Supernova, IMEI No. [protected]] from The Mobile Store, Kalkaji vide my HDFC bank credit card no. [protected] [Tid No. 41017319, Appr Code 059245] amounting to Rs. 10, 999/- on 12th June, 09 night as a gift for my friend [Invoice No. DEL/01356/00001/3243 dated 12-06-09].

After paying the complete amount i.e. Rs. 10, 999/- while the executive...

COMPLAINT : Failed to deliver my order No :[protected], dated 25th June, 2009 without citing any reason . Payment made by credit card on the 25th June, 2009 . Money refunded on the 7th of August, 2009 after many complaints and legal correspondences ( through my advocate ) with the company .

FINANCIAL & OTHER DAMAGES : Legal Expenses Incurred . Courier Charges Incurred for several correspondences with the company . Telephone...

sir,
i was working with the mobilestore till 31st october 2008.i had submitted my withdrawel application with my previous employers ie the mobile store ltd in jan 2009.i am very sorry to note that till now i havent got my withdrael amount my PF no is MH/48325/166.Pls advise me what should be done for getting the money....

As you are aware I purchased the above referred Nokia mobile Set N 72 Black & Gold
IMEI: [protected] from you on 18/09/2008 vide Tax invoice Dated 18/09/2008 for
Rs.7759.00. [CF.Copy attached]

This set did not perform perfectly; the battery got drained out on only 2-3 calls. Sometimes it would
drain out quite suddenly.

I submitted the mobile for inspection and repairs to the Nokia...

I Bought an Apple I-phone on 18/05/2009 whose Bill no.- UP/01335/00001/7559 from The Mobile Store, Essar Telecom Retail Ltd. Sahara Ganj Mall, Lucknow. I did'nt know how to install the sim card in the handset, so i brought it back to the same Mobile Store and i gave it to one of the sales person to install the sim but that person had damaged my handset then i was annoyed at them after that i met Mr. Jayesh who is the Area Manger of The...

Hi,

Complaint on one of your products bought by me. Please find the same below:
I bought a new touchscreen mobile from mobile store about a week back.
For that they offered me a bluetooth set and its not working. Even after charging for over a day, it does not even switch on. After complaining on the with storekeeper i was offered a different one for a change and even thats not working. When i approached for...

Dear Sir,
I am Hemant Bawane.I have purchased a Nokia-1661 on 04/05/2009 from the mobile store, J.M. Road, Pune. It is found that the battery given by the vendor seems to be different which should be sold along with the Nokia-1661 handset. I have recieved BL-5C battery instead of BL-4C.The battery is doing well in terms of its working but it does'nt fit in the Nokia handset properly.
For this matter I went to the store...

I had purchased two Vodafone Lifetime Prepaid connections ([protected], [protected]) on 15-05-09, from The Mobile Store, Shopprix Mall, Sec-61, NOIDA, UP.
But the shop has not submitted the verification documents(two sets of: copy of Driving Licence, PAN card and two photos) to Vodafone Services that I had given to the vendor.
Vodafone has now disconnected both my numbers which have become temporarily out of service....

Dear sir,

I Vijayan. V, address of No : 66 Mangl amman koil Street, Butt road, Chennai - 600016 Mobile no: [protected], purchased a [mobile (Fly E105) IME No: [protected] dated on 06/05/2009 at The mobile store (Sembiam Perambur - Ph: [protected]) Invoice no: TN/01259/00001/9330,
CST No: 99214DT.31.08.2006] problem with the mobile is blank display, we have asked the mobile sales person he told go to fly service...

I have purchased Alcatel NRG Sports Mobile from "The Mobile Store" located at Hydernagar, Hyderabad. I have notified them with the poor audio quality of the Alcatel Mobile within few minutes after purchasing the mobile and requested for replacement, they are careless about my complaint and refused to replace the handset....

Dear Sir,

I have purchased a mobile from the mobile store last month.

With the same i got the offer of free photo print from the Zoomin.com. but then not get the code for the same.

I complain so many times to the mobile store but till today they have not taken any action against the same.

for your information here i attaching my communication to mobile store.

[protected]br...