The Mobile Store Complaints & Reviews

I had purchased HTC handset online on 02/03/2010 from THE MOBILE STORE. But i have not received the handset yet. I am following with them since 6th march but getting the same response everyday i.e. its under process. I dont what is there process which is taking them too long. My order no is[protected] if anyone can help!...

I purchased two Mobile handsets from The Mobile Store,The Mobile Store, Ramlal chowk, Panipat. During the sale there is a promotion for money refund upto 55%. When I scratch the offer I got 35% on samsung mobile & 5%on Spice mobile cashback. As per the instructions I filled the form and submitted to the Mobile stroe via courier

After several reminders they did not credit my money.

Plz take necessary action...

I have purchased a mobile (Model no- LG GB106) Order no[protected] online on 9th March & as per the site it says the product will be delivered within 3working days but it’s been 10DAYS I am tracking the parcel by writing emails & calling their customer support center daily there is no response at all, in fact the call representatives have no idea/information about the package & daily they request us to call the next day on the...

I purchased Mobile handset from The Mobile Store, Malkajgiri. During the sale there is a promotion for money refund upto 55%. When I scratch the offer I got 5% cashback. As per the instructions I filled the form and submitted to the Mobile stroe via speed post.

After several reminders they did not credit my money.

the below is the mail sent to them.
Hi,

So far I have not received any communication...

This is with reference to online shopping on The mobile store, the complain is with regards to substandard service and unreasonable delay in delivering the product.
This is with reference to the order of which details are mentioned below.
Order No.[protected], Order Placed on 5/3/2010, payment recieved by the mobile store on 5/3/2010.
As per the website of the mobile store @ www.themobilestore.in it is clearly mentioned...

I had recently placed an order for HTC Touch2 on 22nd Feb'10. I'v waited over 3 weeks now. I called thier executives yesterday and they told me i'll get a call today . . .however nothing of that sort happened . .and when i called today they said i'll get a call tomorrow .. what sort of behaviour is this? i haven't recieved my handset!
After promising me yesterday that it'll be delivered today, they...

SBI offered me that if I purchase any mobile handset (any company and any price) from The Mobile Store outlet I will get 2 out of 8 assured gifts but when I went to the outlet at Sector-8 Rohini, they say that offer also says that purchase should be above Rs. 4000/- for Nokia Handsets and less than Rs. 4000/- for Non-Nokia handsets....

dear sir,
the mobile store cash back offer is nothing but a the great mobile store fraud offer as they are not providing the benefit i m one of the sufferer of this cash back offer you can see the mail discussion by their team and all wrong feed backs were provided by custoomer care executives that i will recieve my check next week and they provide me check no. for the same. this is since 1st week of jan 2010
till date that...

Dear Sir/Madam

my name is Naveet Arora. I have purchased Nokia Set 7210 on 12/01/2010 it's IMEI No-[protected] from Mobile store(panipat)for my brother in law (Kunal) but from next few days( 2 or 3 days) some problem starts in this mobile when i call to some one or received any call but my voice not listen by other person & battery backup was very less(without use 2 or 3 hours) i gone to The mobile Store they...

As per the terms and condition I have not received Free Gift
and The Mobile Store staff are just Stupid and they do nor knoe hoe to talk to custmore...

Dear Sir/Madam,

I have purchased sim of idea cellular ltd. form The mobile store, citi center indore in the date 06/01/2010. Till date my sim is not activated by idea cellular and the mobile store. I go many time but mobile store customer care executive abussing me and i have told him many time i[censored]r ur not capable then give me back my docuent but he is not ready to give me back my pan cad copy and driving licence copy which...

I’ve purchased Blackberry 8520 from The Mobile store on 31 Aug 09 Vide invoice number KA/24906 from The Mobile Store Koramangla with a promise of 5% cash back in 2 months. When I complained about this in month of Nov I got a reply that it will take some time and in first week of Dec you will get your check. We surely send it across. This is January of 2010, I’m still waiting on for my Money. Pls let me know why you guys are cheating for...

Dear sir / madam,

I am working as a scientist at BHABHA ATOMIC RESEARCH CENTER, Mumbai and staying at 1510, Anushaktinagar, mumbai.

I had purchased a NOKIA E71 PREMIUM model on 13/11/2009 from THE MOBILE STORES , OPPOSITE VAHSI STATION (Invoice no. MH7683, Dated: 13/11/2009).

The mobile Store vashi had promised me to give a gift of pair of speakers against a purchase of Nokia E71 premium which...

The MobileStore online order no[protected] dated[protected] for Sony PlayStation 3 has been a nightmare experience.

I have always had high opinion of Essar Group but recent deal with "The Mobile Store online” has left bitter experience.

As detailed under I had placed on line order for Sony PlayStation3 on 23rd Dec,09 by paying Rs 19,990/-.

I was assured the delivery at Bangalore within...

Fraud company(the mobile store) Cheating the peoples with 3rd quality products, i bought a blue tooth handsfree last month it worked well after 3 weeeks it wasn't connecting with my mobile, i asked with mobile store executive but he told me to go to nokia care, y i want to go there i bought the product from you for service i want to anywhere, business doing by you peoples,its like a day theft, dont cheat peoples,we are earning money...

Dear Sir,

I had purchased an LG KP 500 from your store at Shop no 12, Tawa Complex Bittan Market, Bhopal in the hope that I will get good services, but I very unhappy and have the following two complaints.

1. Non-receipt of 5% money back for LG mobile phone. The Invoice no is MP/24074 dated 12/10/2009 for LG KP 500 mobile phone. The documents for the redemption of 5% discount have been sent long back, but till...

I purchased a LG GB230 from the mobile store (lajpat nagar) on 17th oct. 2009 and i got 5% cashback on it. They assured me that i'll get it within 15 days & i havn't recieved till now. Please help....

I buy cell on 2nd Feb 2009 (Sony Ericsson K810i ) from Mobile store
Santacruz (E) Mumbai. of Rs 11039. That time I was having only 10000 cash
so for balance amt I swipe my SBI ATM card but due to some problem in your
swipe machine that transaction was not processed. So I paid balance amt by
cash from my brother.After 2 months I come to know that my A/c get debited
by Rs 1039 & I made double payment.br...

Had been to The Mobile Store at Nagerbazar-Kolkata 319/4,Jessore Road, DumDum,Nr.Laketown Diamond City Project,Kolkata[protected], for a leather pouch for Nokia E-63 phone, it was available and the cost was Rs 250.00. However, when offered to pay by credit was refused and asked to pay by cash only. Was ready to pay by cash and when requested for a proper cash receipt, was told that only a job receipt like that for a repair would...

Hi,

I fully agree. Even i made a purchace on "HTC Touch P3452" handset on August 20th, 2009 and it was told for me that 5% cash back i will receive withing 6Weeks, now its reaching almost 6 months. Its very pathetic, when ever i call to Customer care they always say within this week you will receive the amount. I have registered a complain and i have complaint request Number : R[protected], but its of no use.
Name...