The Mobile Store Complaints & Reviews

I Purchased my mobile phone(Micromax) from Sion branch Mobile store in June month after that 3 times my phone was not working as i stay in hyderabad if i go some other branch they say from where you purchased you have to go their. So for that i used to visit mumbai. This time i gave my phone on 14th oct till now i didn't get my phone whenever i call them they disconnect or give me stupid excuses and the product which they gave me its...

My mobile is showing charging & USB connection problem. I have given my samsung galaxy y duos mobile at the mobile store at jamnagar from 6 sept, 13. I am continuously taking feedback from their ahmedabad service center. Yet I am waiting for getting my mobile. My docket no is 1736. my contact details are Bhushan Patil [protected]. [protected]@gmail.com...

Begin forwarded message: From: Sagar Srivastava <[protected]@gmail.com> Date: 21 October 2013 11:08:42 AM IST To: "[protected]@themobilestore.in" <[protected]@themobilestore.in> Subject: COMPLAINT AGAINST A STORE MANAGER To Complaints Department Mobile Store Ltd India Hello This is in regards to purchase of 2 Apple iPhone4 mobiles from one of your stores in Bangalore, India. My name is Sagar Srivastava and I am...

Dear Sir, I had purchased samsung Galaxy Grand Mobile from The Mobile store, Walkeshwar Road, Mumbai on 22nd April 2013. The code of shop is 1038. My invoice No. is 8900295. the said mobile was purchased by paying the amount by my Credit card of ICICI Bank. I was to get 15% cash back within 45 days of purchase as per the prevailing scheme at that time. I have yet to receive the cash back amount although more than 150 days have passed. i have...

My name is Tarun Bhatia. I have applied for a loan from Aeon Credit service . I got the approval on 6-oct-2013. The Application No.[protected] and the Loan agreement no. 1310-1-[protected]-4. This loan was against the mobile phone "Samsung Galaxy Core" which I wanted to buy from “The Mobile Store” from Shop No. 108, Ground Floor, Shankar Rd Mkt, New Rajendra Nagar, Delhi - 110060 State : Delhi. Unfortunately, the mobile...

I made a online purchase on 'Sony - Xperia M' around a month back(sept -3rd) and the order got cancelled due to 'no stock' of product. i was told you will receive moeny back through online in 10-15 working days.It almost a month gone and Now when i am chasing/reminding them they have ready made answer "its in process" without checking the details i have got the complaint registered in their official website around...

Hello Mr.Himanshu Chakrawarti I am just writing this message only to let you know that what a horrible customer care service your company providing me. I have an EW with your company & I have send my handset to you people for repair. Its been a month, & your customer care dept & escalation team couldn't provide me a simple answer, that what is the status of the repair. Everyone promise a callback, but one actually does one....

My self Sneha Panchal, Yesterday I have visited one of local stores of "The Mobile Stores" in Ulhasnagar i, e. (Ulhasnagar - 17 Sec) and I found some discrepancies and I would like to say that I was not satisfied with service and staff’s weird behavior. I think they need some more efficient staff who can handle customers very correctly and calmly. Coming back to discrepancies, I found vast differences between online pricing &...

Dear Sir,

On[protected] when I visited MobileStore, saltlake, Sector-1, Kolkata-64 to rectify two problems viz 2nd sim is not working and battery backup is not up to the mark, the technitian whose Cell No [protected] took my handset and opened it infront of me and provide me jobsheet where he wrote the set is under waranty. And he informed me with 7 to 10 working days the set will be set right. But that Sir, 42 days was over...

ON[protected] MOBILESTORE, SALTLAKE CITY, SECTOR-1, KOLKATA-64 TOOK MY SAMSUNG GALAXY Y DUOS BEARING IMIE NO [protected] FOR TWO REASONS a) 2ND SIM NETWORK WAS NOT WORKING AND b) BATTERY BACKUP WAS NOT UP TO THE MARK. TECHNITIAN GOBINDABABU (CELL NO [protected]) WHILE TAKING MY HANDSET, HE FORTHWITH OPENED IT AND INFORMED IT WITHIN 7 TO 10 WORKING DAYS THE SET WILL BE REPAIRED AND NO CHARGE WILL BE REQUIRED AS IT IS IN WARRANTY PERIOD....

I have placed an ordered of Micromax Canvas Hd A116 smartphone with extended warranty from http://www.themobilestore.in/ on 24-Sept-2013. Total price of both the products was Rs. 13848/- I have applied a coupon code and got discount of Rs 1000, coupon code was issued by http://www.themobilestore.in/ in some earlier promotional offer through facebook. In there website, where product information was shown, I was getting a message in...

The complaint is regarding The Mobile Store branch located in Ambala Cantt.Our Sony Ericsson X10 mini pro was given to the store for repair of the touchscreen at the end of the month of July.The handset was bought on 9th January 2012 and was under extended warranty.For three weeks the store kept telling us that the spare part required for the phone was not available but at the end of three weeks they owned up that the handset was lost during...

Dear Sir/madam, I had ordered one mobile 'Sony Xperia M Black" color from The mobile store on 2nd Sept, 2013 w.r.t.[protected]. Order was to be delivered before 07/09/2013. Unfortunately it didn't happen. Also in response to my complaint, they replied & given 2-3 different due dates but again failed in their commitment. Also they were talking about stock issue & taking the order for same model & making...

Dear Sir, I made a purchase of samsung galaxy s4 (invoice no: 56386/9844211) and iPhone 5 (invoice no: 56390/9844273) on 4th September on 12months and 6 months EMIs respectively from the mobile store at the Salt lake city centre (store id: 1192). Both the invoices clearly mention that the purchases were made on EMIs. But unfortunately my SBI credit card statement shows that it has been charged in full. When I approached the store from...

Microsoft has taken over your Mobile phone division, but Nokia you still owe your Loyal Customers. Since 2003, I have been a NOKIA loyal customer and am currently using the NOKIA E63 purchased in Nov 2009. My office handset being the Nokia SUPERNOVA 7210 was replaced about 4 months ago with NOKIA ASHA. With only good experience from Nokia, we purchased a NOKIA LUMIA 720 for my younger child on 6th July 2013. Even though my son...

Sir,

I have purchase online souping a micro SD cards by The mobilestore ltd. I have received this produced as on date (2-sep-2013). But this Memory Card is large other Memory Cards. so phone is not sport this Memory Card, So i have face some problem. Please solve my problem. All details & purchase Invoice copy is attached.
Kindly find the attachment and do the needful.


Kuldeep Singhbr...

I had visited Mobile store branch on New BEL road, blore. When i was checking regarding the handsets, i was suggested for Micromax A 92 in less than 10k range. I was very particular about the after sales service and the exec told me that the services are very good and there are several service centers in bangalore. This handset was purchased on 26th July and by 15 Aug, the power button stopped functioning. When i went back to Mobile stores,...

Hello, I am really disappointed with the service provided by THE MOBILESTORE stafff to their existing customer. I faced this issue at one of the branch in Ahmedabad, (address is here) Address Shop No.101, 1st Floor, Shoppers Plaza-1, Opp. Municipal Market, C G Road, Ahmedabad - 380009 Gujarat [protected] Head of store locator dont have sense how to talk with customer. I went there to know status of my mobile which I bought from...

i have given my lumia 800 for repairment which had some minor issue ( phone software had crash). The phone was brought from the same mobile store( i.e mobilestore rcity mall, gathkhopar) to which i have given for repairment and the phone is still under warranty given by the mobile store . They told me that it will take maximum20 days for the repairment but its now more 20 days and i havent recieve any feedback from the company regarding...

I am totaly unsatisfied by themobilestore.in.
I made a booking of mobile on 31st july, 2013 and they told me that you will get your mobile in 2 to 3 working days.
And they also provided Expected Shipping Date on 5th Aug, 2013.
So, I made booking according to the date i planned my long tour. But today 7th aug, 2013 i did not get mobile.
My order number is :[protected]
and i called to customer care also...