The Mobile Store Complaints & Reviews

Dear Sir/ Madam,

This is to bring to your kind notice the horrific experience I had with The Mobile Store Galleria Gurgaon. I have been a long time loyal Mobile store customer over the years until yesterday.

Yesterday I went to buy a new phone at The Mobile Store SG 14 DLF Galleria phase 4 Gurgaon. I wanted to exchange my one year old blackberry curve 9380 with any new phone. When I asked them the price to exchange...

I have purchased Blackberry 9220, black worth Rs. 9500 from www.themobilestore.in, on 1st may 2013 and i have ordered it on 12 months EMI based.

Issue i am facing is, because of some problem in between The Mobile Store & Credit Card Company(SBI), amount of mobile has not converted into EMI from their side.

On june 5th 2013 I found that bank has debited Rs 10,546.00 from my account and payment was not converted...

I want to gift 4GB microsd card to my brother. So i purchase it online from themobilestore. I order on 23 June 2013 by cash on delivery mode. My order no. Is[protected].
I got my card on 25 June 2013 by fedex docket no.[protected]. When i try to insert this card on my mobile, i realise that card is bigger than slot. So to confirm that i try this card with different nokia, samsung mobile & also with i ball tablet. By comparison...

I have ordered the Nokia Lumia 520 Cyan, from the mobile store’s website and made the payment of Rs. 9999 through my card. However post they billed the amount in my statement one of their representatives has called me informing that the Cyan color is not available, so they would deliver the black color. (However they could have given me a call before they claimed the payment.) So I’ve called up on the helpline to cancel my order...

I want to complaint against the mobile store in Indirapuram, Ghaziabad they are selling fake mobile accessories.
They have applied duplicate screen protector in the name of capdase.
Also they have not providing bill for the purchase.

Now i am not going to buy any product from mobile store.
Please take some action against the store....

Dear sir,

product-Tablet (Zync-Z919
tablet with keyboard),
Order Tracking
No[protected], payment- done by
credit card 4999/-

I have purchase online 1 tablet on dated[protected],from The mobile store. and received[protected].But we find there speaker not working so we talk with cust.care and deposit complete set our nearest mobile store in paschim vihar.This shop code is 1164.that...

I have applied for –

1. Samsung Galaxy Tab2 7.0 P3100 – 3Qty – Paid Rs. 60000/- on 19/11/2012
2. Samsung Galaxy Tab2 7.0 P3100 – 2Qty – Paid Rs. 20000/- on 12/11/2012

At Siliguri, panitanki more, mobile store through credit card with 9 months EMI option, but they were unable to provide me the same due to non availability of stock, but till date they havn’t provided me the same as well as they...

Sir,
I've purchased online a Bluetooth device through website of The Mobile Store. The details of the order are as follow:

"Dear [protected]@yahoo.co.in,

Thank you for shopping at www.themobilestore.in

This is your electronic order confirmation for[protected] .
Please save it for future reference. You will need this should you wish to contact us in relation to this order.br...

Dear Complaints Helpdesk,

This complaint is regarding online delivery service of The Mobile Store. I had placed an online order for a mobile vide order number[protected] on 10.03.13 with an expected shipping date of 18.03.13. When the order was not shipped on 18.03.13, I was told by the store to wait for 48 hours and that order will be shipped on 20.03.13.

However, when the order was not shipped even on 20.03.13,...

ast year in first week of april 2012 we bought a mobile sony xperia worth rs 25000/- from Mobile store Elgin road kolkata.after using it for 10 odd days, it started hanging continuously. we went to mobile store and they they will repair it and not replace. after too much verbal fights they agree on replacement instead of repair. We bought samsung mobile S II which was approx 5000/- expensive. We gave them 5000/- approx and bought this samsung...

I purchased Nokia N-8 Mobile from the mobile store with extended warranty. When the phone was down, I went to their Sion branch. They repaired incomplete (the guy named Firoz told me that he has received the new display but the screws are lost) and will call me once screws arrived. Now when I am going back to their office, that guy has left and new guy is asking for 3500 Rs for the display. What kind of external waranty it is? Now he is calling...

Sir,i recharged my mobile online through themobile store website"themobilestore.in".on 7 feb 2013 recharge of rs 127 order number[protected] and one other recharge of rs 110 dated 8 feb 2013 order number[protected],both recharges were failed and amount deducted from my bank account.I registered complaint for both and from that time till now both orders are showing a status of refund pending on their website.I called them...

Dear Team,

I have order samsung galaxy s3 from the mobile store on 1 feb 2013 and they ensure to delivered in 3-4 working day but then they no delivered the handset in with time period. I cancel the order on 9th of feb, but till time they no refund the money. Every time when i call the mobile store they asking for wait 14-16 days. every time i get that reply but they did not do any action for refund. Please look in the matter...

Hi

I have done online shopping for Mobile from The Mobile Store (www.themobilestore.in) and payment got deducted from my bank but i didn't got any confirmation from the mobile store, i called them and they said to provide the bank statement.

I have sent the bank statement but still no resolution given to me

Purchase Date-28/Feb/13...

Don’t buy any phone from The mobile store, ekkattuthangal. If you have any opinion of buying please read below ::::

This A25 is not SMART and this phone get switched-off automatically from the next day i bought onwards, and i cant able to power it on by pressing the button.But after removing & re-assembling the battery only it can able to switch-on.This is really very bad.And it s happening often every 3 or 4 or 5 hours....

Hi...
I have purchased Tata Docomo 3G dongle in Aug-2012 from "The Mobile Store" at F.C.Road,Pune.
After using this device for 3 months,it was not working at all.
So i took the device to Tata Docomo Store,Vardhaman Height, 1328/29 Shukrawar Peth, Pune, where they gave me the letter stating device should be replaced by The Mobile Store,F.C.road.
I have submitted the device to The Mobile Store,F.C.road,...

I have placed Order no.[protected] of amount Rs.1453/- for Nokia 101 Black on 02.02.2013 on http://www.themobilestore.in. Based upon my order, I received shipping detail with tracking code[protected] and was confirmed Shipping Date as 04.02.2013. I did not receive the item after certain number of days. I checked the status on Fed-Ex website where it showed the item as delivered on
Feb 5, 2013 1:31 PM.

I made complaint...

i bought a samsung S-8530 in july 2011 with two years extended warranty as i paid extra for it. the phone screen went blank 40% without any damage and when i informed mobile store the representative at CP B1 branch named Rafi said its not covered under the warranty unlike the representative who sold it to me saying the screen problem would be covered under it. Kindly help as i have been running to different mobile stores and united india...

I purchased two SIMS bearing the numbers [protected] and [protected] from The Mobile Store City Center 2, Kolkata on 28th November 2012 with the bill amount 1576.00 . I provided all the realted documents for the same. I was told that the SIMS will be activated in 3 days as this is a process that is followed in West Bengal for the document validation. I also had purchased an Airtel Dongle for broadband. To my sorrow the SIMs were activated after...

[protected] This is the order ID. I ordered a Micromax tablet from themobilestoe.in on[protected]. They sent an email within a day informing the product is shipped , with a bluedart tracking [protected]. It got delivered defective product on[protected].
After persistent calls and email, they said they I have to go to nearest mobile store they will mail us that product is defective or not and then we will take any action for the same.br...