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[Resolved]  Times Of India Newspaper — Subscribed for the paper

I subscribed for one year plan fortnight before. The field persons of your team
(Mr. Ram [protected]) came last week collected the money and gave us the booklet
(Coupon) and went away without giving the gift. While asking, he said will come tomorrow and give the same. Today i called him and asked he said to call this number[protected] and complain. This number is continuously busy and i am unable to reach you people.

At the beginning, you are lacking on the service part and not keeping in your words.

I am working for a bank and have recommended buying your edition in our premises. This kind of service at the start doubts me a lot. Hope these small issues will be rectified immediately.

Secondly the newspaper should be delivered daily by 6.30 am. The agents in my surrounding are not that much early as i buy other magazines from them and i have stopped buying now only because of this reason. Hope this defines your job.

Expecting your good service from know.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  140 CommentsShareTweet


my name is Dr Gingu koshy george. I had subscibed to the Times of India, chennai edition when their people came knocking on my door on 20/01/2008. on enquiry i was told that the paper would be delivered to me from febraury 1. to my dismay i found no newspaper at my doorstep on february 1. after repeated calls to a number provided by them i got through to their call centre who informed me that i had been misinformed and that the paper would start only on 14 april, 2008. but even till today dated 22/4/08 i did not receive a copy of the TOI chennai edition.
my order number is 2014833.
i can not believe that such a reputed company like the TOI doesnot have an online complaint email id or even that they would resort to such cheap tactics.
I'm Debashis Sadhu, is the victim of carelessness and totally unprofessional business approach from a newpaper company like Times Of India !! It's a great shock in my life that the person, who has been represented me behalf of TOI, is not bothered to filled the 'Subscription Form' duly or give me call wheather I've been received the 'Monthly Coupon' which is supposed to courier to me as he described. Subscription Fees has been debited from my Account and till date I did not received any coupon. This kind of business attitude is absolutely undesireable.
I have also faced similar problem. I have subcribes TOI for 6 month on 15th may 2008 but till i am not receiving a single news paper..

Times of India giving worst customer service.
I jhave subscribed for one year on march 2008. Its been 2months i have not yet received newspaper till now. I have called customer 50 times. The services is not at all good im very much disappointed .Please necessary action on this issue. They keep on say will send the newspaper next day but they haven't. I have spent nearly 100 rupees for calling customer care itself.
I had paid Rs.299/- towards the subscription. They had informed to me that they will deliver the paper from July 1st onwards.

today is july 5th. till today they didn't delivered . Is it any fraud persons who collected the amount from me. Please confirm

Supria Pari
No.9, 3rd Floor, Sundareswaran koil street
Royapetta. Near Police station
Chennai - 14
Respected sir/Madam,
i was trying to send mail to careers.[protected] from 24th june Reference your advertisement published in Time of India on 24/06/2008.& 03/07/2008

unable to send email to careers.[protected]

for the post of Yoga Trainers ( YT-TM-08).

but i am always getting email faliure message in my mail box.

i am forwarding you my letter and resume in attachment or you can reply me where i can send this.

Thanks & Regards.

Date: 05/july/2008.

Yours faithfully,
(Amit Punj)
I have placed an order of 1 year subscription in March '08. Till date I haven't received any "GIFT" as committed by the company. I have contacted the helpline provided and when speaking to in-charge Mr. Rahul, he said "we can't issue GIFT and scheme is closed". If there is no delivery and allotment to customer as such and not to be taken place at all, why should the scheme be launched??
This is case of total Negligence and worst customer care.
I have placed an order of 1 yr subscription in August'07.I was regularly receving the paper.But after 1 month the vendor came and asked for the coupon.Then I realised that the executive came to receive money did not gave me the coupons.He gave me only the receipt.After that i was continuously called TOI customer care. They assured me to gave the coupons to the vendor.But till date means after one yr the vendor came to me with 1 yr TOI bills.So now what can i do?i have already pain 299/- to the Executive of TOI.

the times of idnia news paper — not a single paper delivered till today

I have booked TIMES OF India news paper with ET for six month wide order no TOI6/12/370226 & STOIETSMM6/12/277573 on[protected]. and the paper suppose to stast with nov'07. Vendor name is MR.DEVRAM, I meet him and show my order receipt and tell him to start my paper, After 3-4 time request he dose not start paper. I complaint to your given number 66354021 and 22731111. almost I complaint 50 times to this number informing my paper is not start, Miss SEMA, the operator she refuse to give me complaint number, Even after my paper is not started. I tired after all these because my telephone bill are more then the cost of paper.

my cheque no 435806 dtd[protected] of RS. 425 of Punjab National Bank which is duly passed in my account.

Hope you will look into matter and give me justise.
my contact no 28901957, [protected].
Dear Concern,

i am living in Gurgaon Harayana, We soceity members around 100 homes are subscriber of TOI but delivery service is not good and New paper hocker doesnot give service properly.

i can be reach at [protected] for full detail of problem

Fifteen days back I was called by a guy from TOI call center and was told about times of India credit card and it would reach in week. so for I didnt receive any card like that. Let me know whether TOI issuing credit card to its customers or not.
i am a player of roller hockey and a part of indian team i played asian championship as well international events but neither govt. nor our own association provide any help to us. we have to shell out money from our own pocket. coz of this the indian team going on decline as nobody wants to give money and play for india. and association not taking any step to improve the standard of game and minting money only from players. please tell me the procedure i m haviong my complete story of my game and life

Times Of India Newspaper — lost of times of india coupon

my r number is NAA 025 481

Times of India-News paper — Non-delivery of news paper for around 2 months

My order Number is NAA 092377. I subscribed for one year on 25.10.08 ( for Rs.299/-) I was told that I will be receiving the paper from 01.11.08. But till date I was not delivered with the news paper. Everytime I ask for this to Times of India Office, they ask my address and assures that it will be delivered immediately. But it was not done so.
I think I may not require the paper anymore and request to refund my subscription.

times of india daily news paper — non acceptance of request by agent

i subscribed for toi Hyd for 6 months as renewal vide bill no
52786 dated 24 Nov 2008 and RRE CODE RO 1360, VENDOR CODE
VO2455 NMT. I requseted te agent/vendor santosh to convey my request to stop delivery of my paper from 06 Jan to 06Feb 2009 as
i will be away from house. Santosh has refused to hear my words even. pl do the needful .
I am vishal Dogra, Resident of Chandigarh. I am using this consumer complaints site, because today i saw a movie Rab Ne Bana Di Jodi in "Picaddily theater" Matinee Show 3 pm to 6 pm, Our Seat No. was C15 & C16, Upper Stall, Ticket No. was 1658. The movie was too Good But the Condition of Theater was very Bad. The seats were in too Bad condition, Nails were coming out of the seats due to which my Jeans was torn . The foam of the seats was also coming out of the seats. Due to that we were uncomfortable through out the movie. The Picaddily Theater Charged us Rs.50 Per Head. And i am sorry to say it was not at all worth watching movie in Rs100, with complete discomfort.
I will be highly Thank full to u i[censored] take some strict action against the Theater Authority.

Vishal Dogra

Times Of India — NO NEWS PAPER

Dear sir/ Madam,
Kindly help me, SORRY FOR DISTURBING YOU. Since last two weeks I requested many times to crm.[protected] But no use once only they had responded, help line number[protected] attended many times but all the time they answered tomorrow or day after tomorrow they will arrange. PLEASE …. FORWARD THIS MAIL TO SOMEBODY RESPONSIBLE AT TOI. CHENNAI (If nobody is responsible for this subscription kindly inform me so that I will not disturb TOI further).


Dear Sir/ Madam,
Let me know for TOI 48hrs means how many weeks or months. Already two weeks passed no paper. Please tell me your hour calculation so that I can subscribe another paper for 48 hours. Otherwise daily I will be calling your crm and wasting my time& money and your time. At least kindly give reply.

6 month order no[protected],
renewed with 12 months order no
My address
Christapher PM,
Tele 65162380
Mob:-[protected], [protected]

On Sun, 25 Jan 2009 crm.chennai wrote :
>Dear Madam,
>We have taken note of your complaint regarding the supply of TOI to your address. We will resolve it within 48 hrs from the time of you receive this mail.
>Assuring the best of our services at all times.
>christapher Mathai ([protected] wrote*:
> >
> >
> > Dear Sir/ madamAlready requested three times through mail and once I got
> >chance in telephone, irrespective of all your promises today is 7th
> >day NO PAPER . if you have decided not to supply, please inform let me
> >subscribe another paper.kindly respondSubscription details
> >: -6 month order no[protected], renewed with 12 months order no
> >NAA071015.My addressChristapher PMMFA, BLOCK 1, NO-48, SELVAM
> >NAGARCHENNAI-78Tele 65162380Mob
> >[protected] [protected]
>You always get away by saying, "No one believes in my ideas". Well, here goes that excuse. Introducing The Power of Ideas, a unique initiative by The Economic Times. If you have a business idea, we will turn you into an entrepreneur. Visit:
>"The information in this e-mail and any attachments is confidential and may be legally privileged. It is intended solely for the addressee or addressees. If you are not an intended recipient, please delete the message and any attachments and notify the sender of misdelivery. Any use or disclosure of the contents of either is unauthorised and may be unlawful. All liability for viruses is excluded to the fullest extent permitted by law. Any views expressed in this message are those of the individual sender, except where the sender states them, with requisite authority, to be those of the specific TIMES GROUP company."

Times Of India Delhi Festival — terrible organisation of cooking fiesta

The Food fiesta organised by TOI with hospitality partners Radisson hotel as a part of the Delhi Festival was a total disappointment . Despite having confirmed my participation for one of the cooking events -on reaching the venue in the middle of the day I was unceremoniously told that my name did not figure on 'the list' and I cannot be a part of the event. After having confirmed my participation and rushing from work in the middle of the day this was a total reflection of terrible planning.Shame on you Times and shame on Radisson hotel!
I second the above ! I had the same experience. Did not expect times of india and a hotel like radisson to be so unprofessional.It left a bitter taste in the mouth of all present there.
Times of India should give the agency to reputed companies and not to goods and roadside
shop vendors to distribute their newspapers .

I have called upteen number of times and I have not recieved the papers, the telephone
is attended by non proffessionals who are always rude and never willing to help. I wonder
whom i can ask for Help as Times of India does not care for its clients I guess.

My order No : NAB 023749
Tel No : [protected]

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